Hometown Heating & Air Conditioning provides repair and maintenance work on all central heating and air conditioning units. The family-owned and operated company also offers free estimates on replacement systems (including furnaces and air conditioners), ductless systems, duct work, zoning systems, programmable thermostats, heat pumps and indoor air quality audits to ensure its clients are as comfortable in their homes as possible.
Owner Brian Waskow credits much of Hometown Heating & Air Conditioning’s success to its community-oriented business approach. “Our goal has always been to invest in our community and contribute to its growth,” he affirms. “We’re a long-term heating and air conditioning company, so we focus on what’s best for our customers and make sure they’re getting the services they need.”
Hometown Heating & Air Conditioning’s technicians are all qualified to operate state-of-the-art equipment and trained in industry-best installation and maintenance practices—two attributes that Mr. Waskow says are crucial for ensuring high-quality work. “I believe we have the best technicians in the industry. Not only do they have the skills to effectively work on all types of HVAC systems, they also have excellent communication skills and understand how important it is to listen to customers.”
“We’re dedicated to providing the best possible HVAC solutions for our clients’ homes. By listening closely to our customers’ needs and utilizing our vast amounts of industry experience, we’re able to keep their heating and air conditioning equipment running smoothly all year long.”
Take simple steps to make your HVAC system more efficient.
New heating and cooling systems are designed to be incredibly efficient in terms of temperature control, but there’s still a lot you can do to increase your system’s overall efficiency. HVAC equipment accounts for as much as half of the energy usage of a typical home, so even small changes and improvements can drastically lower your energy expenditures. Consider the following tips:
Have a qualified HVAC contractor monitor your system’s efficiency.
An HVAC professional will be able to make recommendations for your specific system that will help lower your utility bills. Schedule an annual tune-up to keep your equipment working right and give your HVAC contractor the opportunity to find problems before they become too serious.
Ask your HVAC contractor to seal any gaps in your duct work.
Focus on the ducts in your attic, basement and crawlspaces. Simply sealing seams with duct sealant or wrapping them in insulation can lower heating and cooling costs by 20 percent.
Change your air filter regularly.
For most homes, this means once a month during peak usage times or every three months during off-seasons. Dirty air filters can waste energy and cause your system to become overtaxed, which can make it fail sooner than expected.
Set a programmable thermostat to heat or cool your home based on your schedule.
These thermostats are helpful if you want to come home to a warm or cool house, if you don’t need temperature control during daytime hours, or if you want your system to automatically lower the indoor temperature at night.
Don’t be opposed to replacement.
If your HVAC system is severely underperforming, installed incorrectly or more than 10 years old, it may need to be replaced. A professional heating and cooling contractor can help you find an energy-efficient system to replace your old one.
Maintaining customer satisfaction is crucial for any business, but it's even more important for HVAC companies that have earned the prestigious Diamond Certified award. For Pleasanton Heating & Air Conditioning, the key to achieving and maintaining high levels of customer satisfaction is simple: deliver quality at every step of every project, regardless of its size. "We believe we're only as good as our reputation, so we're very focused on customer satisfaction," says owner Brian Waskow. "Our goal is to change our clients' lives by improving their indoor air quality, and that's what motivates us every day."
Hometown Heating & Air Conditioning installs, repairs and maintains a variety of HVAC systems for residential clients throughout Alameda County. Additionally, the family-owned and operated company is qualified to perform safety inspections and energy audits; clean dryer vents; and install indoor air quality products such as carbon monoxide detectors, humidifiers, and zoning and programmable thermostats.
Unlike HVAC companies that approach every job with a "one size fits all" mindset, Hometown Heating & Air Conditioning personalizes its services whenever possible. "Any HVAC company can do a tune-up, but it's how we interact with our clients during those tune-ups that makes the difference," says Mr. Waskow. "From providing free dryer vent cleanings to changing light bulbs or bringing in garbage cans, we always try to exceed our customers' expectations."
Another distinguishing attribute of Hometown Heating & Air Conditioning is its 24/7 availability, which Mr. Waskow says is important for building positive relationships with clients. "There aren't many companies that answer the phone afterhours and run out to fix a broken HVAC unit, but that's how much we care about our clients. They know that if they ever have a problem, we'll be there to take care of it."
