Video: Troubleshooting a Power Outage

SAN RAFAEL — Host, Sarah Rutan: In the event of a power outage, there’s a simple way to test if the cause was a tripped circuit breaker. Today we’re in San Rafael with Diamond Certified Expert Contributor Joe Greenwood of Greenwood Electric to learn more about this useful method.

Diamond Certified Expert Contributor, Joe Greenwood: Okay, so, today what I’d like to suggest is how to troubleshoot a circuit breaker or a faulted circuit. Often, we get phone calls from people, their kitchen doesn’t work, their refrigerator’s out or the receptacles in their bedroom don’t work, and they say that they’ve actually checked the circuit breaker and then we go out there and we have to reset the circuit breaker and it comes magically back on.

So, what I like to suggest to people before we come out, and it saves them the cost of a service call, is to go to all your circuit breakers if you have something that’s off. If it’s not labeled, turn them all, all the way off until you hear a mechanical click. Then, turn them back on and when you feel a mechanical click, then the circuit breaker has re – reengineered itself, it’s back on. Then, you can test your power. If you still don’t have power after doing that, then give us a call.

Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.