Diamond Certified Video Reports

Renson Automotive in Diamond Certified Company Profile

Renson Automotive - Diamond Certified Video Profile - video transcript

Hi, my name is Eric Margia. I am the owner of Ransom Automotive here in Campbell, California. Here at Ransom Automotive, we do the majority of Automotive repairs and diagnosis service. From a basic oil change to brakes, to AC service, to diagnosis, electric work, and also four-wheel alignment and suspension needs. We service everyday cars from our basic domestics to imports to European luxuries. Ransom Automotive has been around since the mid 70s, helping numerous clients return from all over the Bay Area. We have been around for a while, and we started as a small shop. Now we've had the opportunity to expand and grow to seven lifts with an alignment rack here, catering to more business and repeat business as well. Sometimes when bringing a vehicle to an auto service shop, it can be a little scary, not knowing what is to come up in an inspection. We are fully transparent with our repairs and our estimates. We won't start any repair unless there is an authorized diagnosis and the agreement between the customer and our advisors. We want to be as helpful as we can to alleviate that fear of bringing it in and having a hidden surprise of an expensive repair. So we always try our best to explain the cost and the repair process to have a better understanding of what you're investing in with your repair. Recently, we were able to help out a new client that came to our shop. They had been at a previous shop with an estimate at close to ten thousand dollars. After further inspecting it with our technicians, we were able to find the actual failure of the component. We were able to help the client with a much reduced price because it needed less work than anticipated, and then helping the client save money on repairs. When service or repairs are needed, we're here to help you and your family out. We service the whole entire Bay Area, and we are here to help from domestics to imports to Europeans, Ransom Automotive. Foreign.