Diamond Certified Video Reports

Maximum Carpet Cleaning in Diamond Certified Company Profile

Maximum Carpet Cleaning Diamond Certified Video Profile - video transcript

Hello, my name is Dave Steely. I am the owner operator of Maximum Carpet Cleaning here in Concord, California. We clean carpets, upholstery, area rugs, and tile and grout. My company is an IICRC certified firm. What that means for the client is that we are certified, capable of working on any carpets, and meet all requirements by all manufacturers' warranties. Hi, my name is Brandon. I've been cleaning carpets with my dad since 2012. Hard work and dedication are something very important to us. Which reminds me of one of our valued customers who is getting ready to put their house up on the market. Their realtor told them that unless they could remove these red dye spots on the carpet, they would have to recarpet the whole house. So, they gave us a call. Due to our hard work and effort, we were able to remove the dye spots 100% and save them the expense of having to recarpet the whole house. They were very happy with the way the carpet turned out and that we were able to remove the spots 100%. As a small family business, we have to go out there and do the best job we can every single time. We can't afford to lose new clients. So, all of our business, 99% of our business, is repeat and referral-based business. The reason they should call us is our knowledge, our effort, the quality, we care for their homes as if it was our own. Even after 20 years of being in business, I still love hearing when my clients tell me how great of a job we did. How they walk in and take a look at the carpets and they're just thrilled, amazed at the work that we did, the results. And we hear it all the time. They've had it cleaned several times before. No one has ever got the carpets that cleaned or put that much time and effort and care into cleaning their carpets. And it's a great feeling. It's very satisfying to hear that. And luckily, I can say we hear quite often.

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