Diamond Certified Video Reports

Letcher Brothers Auto Repair in Diamond Certified Company Profile

Letcher Brothers Auto Repair - Diamond Certified Video Profile - video transcript

Hello, I am Mike Letcher, owner of Let Your Brothers Auto Repair in Pinole. We provide repairs and maintenance on most foreign and domestic cars and trucks, everything from a simple oil service to major engine and transmission replacement. We provide local shuttle to and from work or home, and free local towing with major repairs. Our staff of technicians and service advisors are experts and strive to give you an experience that some of the larger dealerships are unable to provide. We are able to give them a personalized service and communicate clearly with the customer to assist them in making a comfortable decision on the repairs of their vehicle. Our team is highly skilled and is in continual training to keep up with today's modern vehicles. They are passionate about their work, and it shows with the quality and attention to detail they provide each day. We started business in early 1990 with a small one-base shop, one employee in myself and in 2020, we look forward to celebrating our 30th year in business. But our mission hasn't changed, provide our clients with the highest quality auto repair and customer service as possible. Our staff is provided with all of the most up-to-date equipment and technical data available in this ever-changing world of automobiles. This state-of-the-art equipment allows us to diagnose and repair your vehicle faster, which can save a lot of time and money. Many people are fearful of getting their vehicles repaired, not knowing the cost and the technical aspect of today's modern vehicles. We try to help them feel more at ease by first inspecting, diagnosing their vehicle and then after a full explanation of the specific problem, we can provide a solution and give them some options on how to proceed with the repair. Clearer communication can make a stressful situation easier to deal with. Many things have changed in the automotive world in the last 30 years, but one thing remains the same: Let Your Brothers are still providing the highest quality auto repair, customer service in a fair and responsible manner.