Diamond Certified Video Reports

HSR in Diamond Certified Company Profile

HSR Diamond Certified Video Profile - video transcript

My name is Rafi Benveniste. I'm the owner of HSR Home Services. We provide four main services: insulation, gutter cleaning, HVAC, and air duct cleaning, and dryer vent cleaning. All our technicians are experts in each one of those fields. Our main job is to explain the customer also the right way exactly how everything works and what is the proper way to fix any problem. We committed to make sure by the end of the jobs, each one of our customers is happy and satisfied with the type of work and bottom line, make sure that the job will be done the best way, one time and good for the long run. My name is Craig Anderson and I'm a project manager with HSR Home Services. And we had a customer who called us to come out and do some air duct cleaning in her home. And in the course of doing a routine inspection in the attic, we found that rats had chewed all the air ducts terribly and contaminated them. And we were able to completely replace all of her air ducts and the insulation, and now she's very, very happy with clean air and clean insulation. HSR has been in business for about 10 years. We've been a local company, it owned and operated that entire time. We've built a reputation as being the best home services company in the greater Bay Area. We consistently get five star ratings. We are a House Call Pro Super Pro, which is a very difficult thing to earn. And very recently, we've also become Diamond Certified, which makes us stand above the rest. I found that a lot of customers are concerned that they have contractors coming out to do work and they're not sure the work's getting done. They're paying a lot of money and they're told things are done, but they really have no way of verifying it. The way we take care of that is that we document everything we do with photographs and video, so they get to see what we find before. They also get to see the process and they get to see the end product, all in photo documentation, and that completely alleviates that fear. When you're ready for our services, please give us a call. HSR Home Services, go with the pros.