Diamond Certified Video Reports

Heavenly Touch in Diamond Certified Company Profile

. Uh, hi, my name is uh James Stevens. I am the owner of Heavenly Touch Stone Care and uh Heavenly Touch Carpets. Heavenly Touch Carpets primarily serves carpet and uh upholstery needs. We do area rugs, wool silk area rugs. The carpet cleaning company also services uh tile and grout cleaning needs as well. We are the owners of the business and we perform the work ourselves. That's primarily where I think that we have a distinct advantage over some other companies that just send uh laborers out to do the work. The primary method regarding the uh carpet cleaning is uh the carpets need to be pre-vacuumed first to get any uh dry particulate off of the carpets. We then spray an environmentally safe uh solution. State of California is pretty much mandated that all processes need to be uh environmentally safe. After that method is put down on the carpet, we uh give it some agitation and dwell time, and then we uh rinse and extract. And uh we'll put a Wintergreen deodorizer on the carpet once we're done. I've had many customers ask me about Diamond certified, what it means. I'm very happy to pull out the brochure and let them know the qualifications uh that are company that were uh that were licensed. We carry insurance, uh which is all on par with Diamond certified, uh and I think that it makes uh the customer feel extremely at ease. The guys are in uniform, each one wears a Heavenly Touch. We pride ourselves on being on time. Uh, in the event that we are running a little bit late, we will call you, the customer, and let you know that we're running a little bit late. Uh, and it's little tiny things like uh like this that I feel makes our company one of the uh top-rated Diamond certified carpet cleaners in uh Santa Clara County. .

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