Name: Duggan's Serra Mortuary Diamond Certified Video Profile
Uploaded: 2011-08-30T19:12:17Z
Duration: 2 min 3 s
Channel: Diamond Certified Resource

Question 1

How much does a funeral cost?

Accepted Answer

Our pricing varies depending on the situation, but we can give you all that information right over the phone. Also, if you call us to inquire about prices because you’re shopping around for the best value, we’ll happily answer any questions you have and give advice about the funeral process.<BR>

Question 2

What kind of cremation options do you offer?

Accepted Answer

There are a variety of cremation options available today. We can do a traditional-style service where the body is present for viewing and the cremation follows, or we can do the cremation first and follow with a memorial service without the body present.<BR>

Question 3

Can you help me make travel or lodging arrangements?

Accepted Answer

If you visit our website, you’ll find a list of a few different housing facilities and hotels that we partner with to offer bereavement rates to out-of-town travelers.<BR>

Question 4

Will the same person work with my family throughout the entire funeral planning process?

Accepted Answer

Usually, but sometimes the funeral director that handles the planning will be unavailable when the final service is performed, in which case a new funeral director will be assigned. We’re open 365 days a year, so we tell our clients that it’s more important to plan funeral services on days that are most convenient for them rather than planning around our funeral directors’ schedules.<BR>

Question 5

Can you make arrangements if my loved one wanted their remains sent to a different country?

Accepted Answer

Yes, and that’s something we do quite often. The Daly City area has a large Filipino population, so many of our clients elect to have their loved ones’ remains sent home to the Philippines. In those cases, we’ll hold a traditional service at our facility before preparing the shipment. We can arrange for your loved one’s remains to be sent anywhere in the world.

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