Diamond Certified Video Reports

Degree HVAC, Inc. in Diamond Certified Company Profile

Degree HVAC, Inc. Diamond Certified Video Profile - video transcript

. Hi, I'm Rick Lazzarini, and I'm the construction manager for Degree HVAC. Degree HVAC provides mechanical and plumbing service and installation, sheet metal fabrication, building controls, and indoor air quality products. We troubleshoot, we replace, we repair, we do design-build systems where we design the actual heating and air conditioning systems. We are also factory-authorized dealers for Carrier, and we are the sheet metal and air conditioning contractors National Association member of the month for February. Most of our customers know what they want when we walk through the door, and they're happy to tell us. We do have a process that I would like to call the interview where we like to ask a question that maybe the customer hasn't really thought about, you know, or give them options that they don't know about. A lot of people don't know that there are many different levels of furnace you can install; a lot of customers don't realize that there are a lot of different ways to deal with indoor air quality. Through that interview process, we're able to help the customer make an educated decision around what their purchase is going to be with us and what other services we can provide. At that point, we went through five years of schooling and training, and I got a lot of on-the-job training with a large corporation. That's where I met my business partner, and we decided that he was a very, you know, the service guru. I call him and my construction background, you know when you combine those two, it makes for a perfect company team. We're not in the business of trying to upsell or make a few extra bucks on a filter or a thermostat, you know, I just want to give the customer what they need. If you're looking for an estimate for a new piece of equipment or a service that you need provided, please give us a call at the Degree HVAC. We're degrees above the rest, and we do try to live up to it. .

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