Diamond Certified Video Reports

Sigura Pro Painting in 5 Useful Answers

• Play from Beginning
• What type of precautions does your company take to ensure client safety?
• What’s the favorite thing you enjoy about the work that you do?
• What are some of the key things your company does to deliver high quality?
• Tell me a short story about an interesting job or customer.
• What should potential customers know about you and your team?
• What makes your company different from the other companies in your industry?

Sigura Pro Painting - Diamond Certified 5 Useful Answers - video transcript

Number one, we make sure that all our employees are vaccinated. And, um, we definitely talk to clients these days. Some clients care for employees to be with masks, and some don't care about it. So, for the clients who care, we make sure that our employees are wearing masks at the time of working there. And we try to isolate the working area as much as we can with plastic barriers, making sure that all the areas are detached from the client. So, if we have a client that is inside the house, we try to create a plastic barrier between our employees and the client, making sure that, uh, this way there is, um, you know, some safety zone or safety area. That, uh, even if our employees, uh, you know, on the way to work, um, got, you know, corona from somebody else, then they will be fine. In addition to that, um, we're making sure to follow up on all protocols that the government is issuing, and, um, you know, in the more stricter days, we did everything protocol, and obviously, now we're following it as well. Improving people's life, that's the honest truth. I like to create a new environment for people. My company is doing design build, so I have a team of designers that I'm working with. And I love to see, you know, a house looking one way, and then coming to life on the paper, and then eventually, actually, uh, when we build it, we make the house, you know, come to reality. And when we see the smile on our clients' faces, that's really what makes us happy. Uh, to see that yes, we got the reward, we got paid for the job, but our client's life was improved and they're living in their dream home. And, you know, depends if they have kids or not, sometimes facilitating for their kids, um, with all their needs, whether it's, uh, you know, special amenities or no specialties of any kind that are needed. So, at the end of the day, we are really happy to see our clients enjoying their homes and happy about it. So, high quality does not mean just workmanship. It is workmanship, however, uh, not just workmanship. So, uh, scheduling is, uh, something that ensures a high quality of a project. Communication with the client, uh, so we put our clients together with us on, uh, you know, text groups like WhatsApp. Um, we're creating a chat room for the job where the client can convey all his messages, and then everybody on the team can get that message and, uh, actually understand what's going on. So, because a lot of times, in some other companies, I see and I hear from clients, um, that, you know, they say one thing to the owner or to the estimator, and at the end of the day, the guys don't know anything about it. But what we create is we create an environment that is, let's call it, a global environment for that project. So, everybody that is involved in the project is aware in real time of what's happening. Um, definitely, uh, owning material in advance, especially these days, that, um, there is a lack of deliverables by vendors. We try to acquire everything ahead of time so there is minimum or no downtime at all on the job. Um, in addition to that, our technicians, all of them, are very, very qualified, very polite, very quiet, uh, very organized, very clean. Uh, and it is a pleasure every time to hear back from clients, "Oh, you guys are great." So, um, those things, um, all together, make us the perfect company for perfect projects. And, you know, we're making sure that the quality is not being delivered just in the construction itself, but also in the experience that our clients have while they are going through the process. Um, as everybody knows, the construction process is long, tedious, and not always enjoyable. So, we try to make it as joyful and fun for the clients as much as possible by not creating hurdles. So, um, you know, we work with many different customers, but, um, the most enjoyable project, one of the most enjoyable projects, is one I'm doing right now. Um, the client is very flexible and very, um, helpful. Um, h…