Diamond Certified Video Reports

Mighty Men Services, LLC in 5 Useful Answers

• Play from Beginning
• What type of precautions does your company take to ensure client safety?
• What are some of the key things your company does to deliver high quality?
• What should potential customers know about you and your team?
• What makes your company different from the other companies in your industry?
• Tell us a short story about one of your team members.

Mighty Men Services, LLC - Diamond Certified 5 Useful Answers - video transcript

I love this question because we have been taking precautions for many years. But COVID has just really ensured that we do. Our main focus is always keeping our customers' personal belongings safe, clean, not contaminated with any debris. Mostly, we're working in attics and crawl spaces, so number one, entering into the home, proper PPE is required. That includes full-face respirators, masks, Tyvek suits, shoe covers, and then also for our customers' personal belongings, we do plastic sheeting in the whole entire house. So, from the front door and to the crawl space or into the attic access, everything is plastic sheeted for their protection. So in case anything falls out as we're vacuuming or cleaning, anything like that, everything is protected. Everything goes into one lump and thrown away. Steps of service is very important to us, so the moment that we come onto the property, engaging in that inspection is very crucial. We have to pinpoint, you know, entry points, whatever their areas of concerns are, and then also educating our customers on the process on how to either get them rodent-free or wildlife-free if that's going to include certain type of repairs. It's very, it's very important that we walk them through the exact process on how we do it compared to, you know, possibly other companies out there, which really ensures our quality of work going forward. We can guarantee certain things when we do that, and when the customers kind of go with that with the process that we recommend. One thing that we take pride in is that all of our employees are our employees. We actually don't outsource, we don't contract out. Everybody that works for us is a member of the Mighty Men family, the team. So when our inspectors go out, it's our inspectors, when we have the other team that comes out to do the repairs, they're all employed by Mighty Men, and then as well as the technicians that come and do the follow-up services. Everyone is just one team, and they love that. They love the fact that they might get one technician that comes to their home three weeks in a row, or if there is a surprise and they get another technician, they just love our vibes, like our chemistry, the way that we're very cohesive in the way that we do things amongst the teams. We find that customers really enjoy that they're just working with one company. That's important. Yes, so Mighty Men Services and Pest Control, we are a woman-owned company, which surprises a lot of people just based off of the name. They expect that it's only going to be men, but it is actually ran by women. Also, we're minority-owned. I know everybody says we should change our name to Mighty Women, but we do really good working together. Also, it's a family business. It's owned by a mother and daughter duo, so that's something that's really special, especially just going on down hopefully generation to generation. It's a one-stop shop, so I feel like, you know, just being that we are a pest control company, a wildlife trapping company, we're certified in bats and birds, we really do it all. They don't really have to outsource much. We can do everything for them, including pest control services too. I would love to talk about one of our office staff. Her name is Shawna, and she actually comes from 10 years in the banking industry. That's her background, that's her specialty. We were blessed to have her come on board. She knew nothing about wildlife trapping, knew nothing about the pest control industry, but she's really taken it by storm. She has been with us for a little over two years. In that timeframe, she has gotten about three certifications and licenses. So she has a wildlife trapping license, she has her Branch Two Pest Control license, here recently, within the past week, she actually just became an official dealership licensed. I don't know what the exact name is, but she has her own dealership license so she can purchase as well as sell vehicles, commercial and personal, which is really beneficial because we go through trucks very quickly with the team members that we have. We have a huge team, so we have 15-20 trucks that go through the team very quickly, so having that is really important. She's our star, she's our go-to girl, and the fact that she is a woman and she's just, you know, taking this industry by storm, she's definitely a force to be reckoned with, and we appreciate her, her hard work, her diligence. She's very beneficial to Mighty Men Services and Pest Control. We love Shawna.