Diamond Certified Video Reports

Cappstone, Inc. in 5 Useful Answers

• Play from Beginning
• What does Helpful Expertise mean to you and your team?
• What's the favorite thing you enjoy about the work that you do?
• What are some of the key things your company does to deliver high quality?
• What should potential customers know about you and your team?
• What makes your company different from the other Building Service companies?

Cappstone, Inc. - Diamond Certified 5 Useful Answers - video transcript

The Helpful expertise that the Capstone team can provide any prospects or any clients that we currently service comes in a couple of different ways. We, of course, want to address the concern they're reaching out to us about immediately. We have all the tools in our tool belt to do that in a timely fashion. Beyond that, we want to look at what was causing the problem, whether it be with floors or any other surface that we service, and we'll look for ways that we can help them avoid the same problem coming up in the future. One of my favorite things about working at Capstone is no day is exactly alike. Different Adventures Meet myself and the account managers as they navigate their way through the Bay Area visiting different places we service so many different Industries, whether it be the new hotel, the new restaurant, the new industry that's coming to the Bay Area. We are some of the first people boots on the ground to see these spaces and get them ready to open their doors. At Capstone, delivering high quality to our customers starts with proactive walkthroughs. We make sure that the service being delivered is exactly on point and what the customer needs. Additionally, we're in constant contact with our clients to ensure all of their needs are being met whether it's a last-minute change order or additional service. Cornerstone of Capstone is that clients can reach out to their account managers at any time and get an answer back. Potential new customers considering Capstone should know that the entire operations team thrive on solving problems. We live in the area that we serve; we are often your customers. Therefore, all we want is for your space to look its very best. Going with Capstone is a great choice for you. One of the things that makes Capstone different from other building service companies is the fact that you have a singular main point of contact that always has an answer for you and can always get back to you. We were born in San Francisco, and we service the bay. We've been in business for over 30 years; we're not a franchise; we're not a large corporation. We're here for you when you need us.