Wise Builders Remodeling, Inc. provides a variety of remodeling services for residential clients throughout Santa Clara County. The family-owned and operated company has the training and equipment to remodel everything from kitchens and bathrooms to entire homes, and it’s also qualified to build room additions and accessory dwelling units (ADUs).
Co-owner Nathan Weizmann says Wise Builders Remodeling’s dedication to customer service is one of its most important attributes. “We want to reverse the negative connotation about contractors by making sure our clients have positive experiences, and that all starts by putting customer service first. It doesn’t matter if it’s a simple bathroom remodel or a million-dollar renovation—we approach each job with the same attention to detail.”
Wise Builders Remodeling emphasizes quality control in every aspect of its operations, from using high-grade materials to performing a comprehensive walkthrough before considering any project complete. “Doing physical walkthroughs lets us immediately resolve issues and watch out for things that aren’t working as planned,” explains Mr. Weizmann. “Our clients really appreciate how hands-on we are when it comes to ensuring their satisfaction.”
“Customer service is a universal language, so we’ve learned that if we treat each client with respect and work hard to find solutions to their problems, they’ll be happy with what we have to offer. We take the time to do every job correctly and draw upon our experience to ensure the best possible results.”
For a quality kitchen or bathroom remodel, insist on a contractor who promises and delivers value.
A new kitchen or bathroom isn’t cheap, but some homeowners have found themselves in bad situations by hiring contractors based on low bids alone.
“This industry can be scary because you’re handing a stranger your keys and hoping that after they demolish your bathroom or kitchen, you’re going to have something much better in return,” says Nathan Weizmann, co-owner of Wise Builders Remodeling, Inc. “But if you go with the cheapest company, you’re going to get the cheapest quality, and that’s never a good solution.”
Mr. Weizmann recommends looking for a contractor who’s transparent and charges realistic prices based on the actual scope of the work. “In a rigorous industry like construction, if you have the right expectations and the right workforce, it’s going to lead to positive results.”
How to get an honest remodeling bid
Hiring an honest contractor who knows how to accurately bid is the biggest part of the equation, but you can also increase your odds of getting a transparent, realistic bid by following these tips:
- Insist on a walkthrough with your contractor before they prepare a bid.
- Present them with a written project scope, including expectations and requests that may impact the overall cost of the job.
- Get a written explanation of change order policies and fees.
- Ask for written proof of labor warranties and find out how their warranty work is performed.
- Confirm whether the estimate is based on fixed costs, researched costs or estimated prices.
- Review and discuss the bid with the contractor, making sure the entire scope of the project is included.
- Fairly compare competing bids. The lowest price may not give you the best outcome if it doesn’t reflect the correct materials, quality and details.
Maintaining customer satisfaction is a primary goal for any successful business, but it’s even more important for remodeling contractors that have earned Diamond Certified. For Wise Builders Remodeling, Inc., keeping clients happy comes down to utilizing the breadth of its personal and professional skills on every job. “We’re here to change the industry, and that means looking at each home as an individual project and giving it 100 percent of our attention and effort,” says co-owner Nathan Weizmann. “Our favorite part of the job is seeing the smile on a client’s face when we’re able to take their run-down space and transform it into something beautiful and functional.”
Wise Builders Remodeling has been providing remodeling services for residential clients throughout Santa Clara County since 2016. The family-owned and operated company is qualified to remodel everything from kitchens and bathrooms to entire homes, and it also has the in-house capabilities to build room additions and accessory dwelling units (ADUs).
Unlike less experienced remodeling firms that emphasize sales and then craft disingenuous bids that eventually turn on their clients, Wise Builders Remodeling takes an honest, customer-focused approach to each job. “This industry has been pummeled with salespeople who are looking for opportunities to sell projects, but we bid all of our projects correctly and account for the financials needed to get the job done right,” says Mr. Weizmann. “A lot of people sign contracts based on attractive numbers, but that can get you into trouble. By double-checking every element of our work, we’re able to create real and transparent pricing, so there are no surprises.”
Another distinguishing attribute of Wise Builders Remodeling is its company-wide adherence to strict quality control protocols. The company’s crew members are trained to use top-quality materials and methods, and their supervisors have a limited number of local jobs running at any given time so they can physically inspect all work being performed. “We have boots on the ground and we actually look at the work in person rather than through a phone,” says Mr. Weizmann. “Doing physical walkthroughs lets us resolve any issues at hand and watch out for things that aren’t working as planned. We can see the entire scope of work that’s being done, which lets us provide the best possible quality control.”
