Question 1

What type of roof should I choose?

Accepted Answer

There are a lot of roofing options to choose from, but we’ll show you examples and discuss pricing differences so you can find the type of roof that best fits your needs.

Question 2

How long will it take to install my new roof?

Accepted Answer

It depends on the size of your home and the city in which you live, as different cities have different inspection processes. For example, installing a roof on an average sized home in San Jose takes two or three days and only requires a final inspection. However, a roof installation in Milpitas requires one inspection per day, so it can take longer to complete the project. We’ll give you a detailed estimate before work begins, but generally speaking, most roof installations take one to three days to complete, or four to five days if you have a large home.

Question 3

Will you take care of all the permits and inspections?

Accepted Answer

Yes, we’ll pull the permits for your project and schedule all the inspections. Also, we don’t collect payment until our work passes the final inspection.

Question 4

What happens if it rains while you’re working on my roof?

Accepted Answer

We keep a close eye on the weather and try to schedule work for when it isn’t raining, but we can’t always anticipate the weather, so we keep tarps in our trucks so we can cover any open spots on the roof if it starts raining while we’re working.

Question 5

What if there’s dry rot underneath my existing roof?

Accepted Answer

If we find dry rot, water damage or another problem with your roof, we’ll always tell you first before doing anything to address it. We’ll also give you the option of having us repair the damage or hiring another company to handle it.

Question 6

What if you find termites while you’re installing my new roof?

Accepted Answer

Termites don’t necessarily stop the process of installing a new roof, but if the infestation is bad or there’s a lot of damage, we’ll let you know so you can take steps to correct it. We can remove and repair termite damage and install new wood so the roof is sturdy and safe, but it’s up to you to hire a pest company to treat your house and protect it against future infestations.

Question 7

If my wood shake roof needs to be replaced, can I switch to a composite roof?

Accepted Answer

Yes, we just have to put down plywood before installing the new composite shingles.

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