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Winter Roofing Inc.

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Diamond Certified Company Report
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Winter Roofing Inc.
100 SURVEYS
  • star image
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  • star image
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  • Rating
10 CONSECUTIVE YEARS
SINCE MAY 2015
CERT 2263

Diamond Certified Ratings Dashboard

100

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 100 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Winter Roofing Inc.
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Diamond Certified Researched Articles on Winter Roofing Inc.

researched article

A residential roof installation project by Winter Roofing

Winter Roofing Inc. installs and repairs all types of roofs for residential, commercial, and industrial clients throughout the Greater Bay Area. The company has the in-house capabilities to handle every step of the roofing process, from the initial estimate to the finishing touches, and it’s also qualified to perform roof inspections, install sun tunnels, and more.

President Javier Martinez credits much of Winter Roofing’s success to its detail-oriented, hands-on business practices. “We’re very meticulous about quality control, so we check each phase of a project before considering it complete and make sure we’re doing everything to the client’s exact specifications,” he says. “By utilizing our wide-ranging skills and years of experience, we’re able to finish every job on time and on budget.”

Winter Roofing provides free estimates and consultation services on every project, which Mr. Martinez says is important for establishing trust with prospective clients. “Roofing projects can be stressful, so we make sure to take care of all the hard work so our customers can relax. They know they can trust us to handle everything, and they really appreciate that.”

“We listen to each client's roofing needs; their roof isn't just another job. Our goals are simple: provide high-quality roofing services at fair prices and help our clients make choices that fulfill their specific needs. We believe service is important for ensuring lifelong customers, so we focus on meeting their goals and doing the job perfectly the first time.”

If you’re having a new roof installed on your home, make sure you’re prepared for the possibility of rain.
The Bay Area is known for its temperate climate and dry summers, but it’s also known for rainstorms that strike at unexpected times, which can make it particularly difficult to schedule a roofing project. Usually, it’s safe to schedule roofing work during the summer, but sometimes an unexpected stretch of wet weather will pop up and force a reschedule. While that can be inconvenient, most homeowners understand that it’s smart to wait until the threat of rain has passed to begin their roofing projects.

If you can’t wait to start your roofing project and you’re flexible to inclement weather, there are some benefits to scheduling work in the spring or even winter:

Scheduling may be easier.
Most homeowners schedule roofing projects for summer, so the best companies can get booked up weeks or even months in advance. Also, the labor market tightens up during the summer, so it can be easier for roofing companies to provide full crews and get work done faster during off-months.

Prices may be lower.
Some roofing manufacturers and contractors charge higher prices when demand is higher—usually in the summer when rain is rare and homeowners are clamoring for new roofs. In some cases, you can save 10 to 15 percent by booking your installation during the off-season.

The conditions are better for setting roofs.
Hot weather can loosen the UV-protecting granules on shingles, and installing and walking on them can increase the likelihood of the granules flaking off. Scheduling your installation on cooler winter days can preserve the shingles.

The conditions are better for roofers.
Mild winter weather means safer and more comfortable working conditions for roofers, who may be able to work longer and faster than on hot summer days.

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for roofing contractors that have earned the prestigious Diamond Certified award. For Winter Roofing Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: take a low-pressure approach to every job so the client feels comfortable throughout each step of the process. "We're always honest with our clients, and we never pressure them," says President Javier Martinez. "We clearly explain their options and give them detailed information so they can make smart decisions for their homes and businesses, and they really appreciate that."

Winter Roofing has been installing, repairing and maintaining roofs for residential, commercial, and industrial clients throughout the Greater Bay Area since 1992. The company has the training and equipment to handle every step of the roofing process, from the initial estimate to the finishing touches, and it also has the in-house capabilities to perform roof inspections, clean gutters, install sun tunnels, and more.

Unlike less experienced roofing companies that hire subcontractors to handle aspects like demolition, gutter systems and even roof installations, Winter Roofing handles every step of its customers' roofing projects in-house. "We can do anything our customers need, from old roof tear-offs to new roof installations," affirms Mr. Martinez. "Our clients know they'll only be working with one company throughout their projects, which makes them more confident that everything will be done to their exact specifications."

Another distinguishing attribute of Winter Roofing is its dedication to quality control in every aspect of its work. "We closely inspect each step of the roofing process to make sure we're adhering to high levels of quality, and we never charge for our work until it passes a mandatory third-party inspection," explains Mr. Martinez. "Everyone who works here gets a lot of personal satisfaction from a job well done, and that puts our services on another level."

Diamond Certified Researched Capabilities on Winter Roofing Inc.

Service Area

serving area
Greater Bay Area
Serving the Greater Bay Area, Including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy

Main Services

Roofing
  • Cedar Shake
  • Metal Shingles
  • Residential Roofing
  • Roof Coatings
  • Roof Inspection
  • Roof Leak Repair
  • Roof Moss Removal
  • Roof Repair
  • Roof Replacement
  • Roofing Installation
  • Steel Roofing

Additional Services

New Roof & Repairs
Roof Inspections
Gutter Installation
Free Roof Estimates
Sun Tunnel Installation

Company Info

Hours
Mon
08:00 am - 06:00 pm
Tue
08:00 am - 06:00 pm
Wed
08:00 am - 06:00 pm
Thu
08:00 am - 06:00 pm
Fri
08:00 am - 06:00 pm
Sat
09:00 am - 02:00 pm
Sun
Closed
Open Now
Mon – Fri: 8am – 6pm
Sat: 9am – 2pm
Website
Contact
Winter Roofing Inc.

Capabilities Table

Company Name
Winter Roofing Inc.
Phone Number
DCID Number
DCID4083638052
Managers
Javier Martinez, President
Years in Industry
40 (Manager)
# of Employees
15
License
752097
Memberships
Better Business Bureau, National Roofing Contractors Association (NRCA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1992
Customer Type
Commercial, Industrial, Residential
Warranties & Guarantees
Manufacturers’ Warranties on Products, Various Warranties on Labor
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award

Key Factors

Winter Roofing Inc. Family Owned
Family Owned
Winter Roofing Inc. Established in 1992
Established in 1992
Winter Roofing Inc. Residential & Commercial
Residential & Commercial
Winter Roofing Inc. Free Quotes & Consultations
Free Quotes & Consultations
Winter Roofing Inc. Appointments Available
Appointments Available
Winter Roofing Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor

Select Photos From Winter Roofing Inc.

1 of 2Picture of Winter Roofing Inc. - Winter Roofing Inc.
Winter Roofing Inc.
Picture of Winter Roofing Inc. - Winter Roofing Inc.
Picture of A recent project by Winter Roofing - Winter Roofing Inc.

Diamond Certified Expert Contributor Advice & Tips

Javier Martinez is 32-year veteran of the roofing industry and president of Winter Roofing Inc., a Diamond Certified company. He can be reached at (408) 782-4966 or by email.

Javier Martinez is 32-year veteran of the roofing industry and president of Winter Roofing Inc., a Diamond Certified company. He can be reached at (408) 782-4966 or by email.

Javier Martinez: Providing Opportunity

By James Florence, Diamond Certified Resource Reporter

MORGAN HILL — Like many immigrants, Javier Martinez came to the United States in search of opportunity. Having long since found the object of his quest, he’s now passing it on to the next generation. “When I was 16, I left my home country of Mexico and came to the U.S., where I got into the roofing industry through a friend,” he remembers. “Eventually, I got my contractor’s license and, in 1992, started Winter Roofing, fulfilling a...

Read Full Article - Javier Martinez: Providing Opportunity

Winter Roofing Inc. Website and External Feeds

FAQs

By Winter Roofing Inc.

What type of roof should I choose?

How long will it take to install my new roof?

Will you take care of all the permits and inspections?

What happens if it rains while you’re working on my roof?

What if there’s dry rot underneath my existing roof?

What if you find termites while you’re installing my new roof?

If my wood shake roof needs to be replaced, can I switch to a composite roof?

Winter Roofing Inc. Ratings and Survey Responses

diamondcertified logo
Winter Roofing Inc.
100 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
10 CONSECUTIVE YEARS
SINCE MAY 2015
CERT 2263

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 100 Verified Customers

Andrew G.

They are extremely honest. Long story short, I thought I needed an entirely new roof on my house. When Javier Martinez, the owner of Winter Roofing, came out to give me an estimate, he informed me I still had many years of life left on my roof. I only needed a couple of repairs done. He could have completely upsold me, but he didn't. He's an honest and sincere man.

They are very, very honest.

Verified Customer of Winter Roofing Inc., 1 of 100

10 Quality
Yes Loyalty
Adwait J.

They're professional and honest. It was easy to work with them, and I trusted their judgement.

They were on time, they had a good price, and they were competent.

Verified Customer of Winter Roofing Inc., 2 of 100

10 Quality
Yes Loyalty
Alicia R.

They are a professional, friendly company to do business with.

They were easy to get ahold of, I didn't have to wait too long for them to come out to do the job, and they were responsive to my needs.

Verified Customer of Winter Roofing Inc., 3 of 100

10 Quality
Yes Loyalty
Catherine G.

The main thing about Winter Roofing is that they do quality work, and when something needs repair, they actually fix it. That's not always the case with other service providers.

They're high quality, responsive, and they make sure the job gets done right. The important thing isn't that things go right, it's the way things are handled when they go wrong. These guys always make it right. I can rely on them.

Verified Customer of Winter Roofing Inc., 4 of 100

10 Quality
Yes Loyalty
Olga M.

The salesperson, Tom, had a very no-pressure approach. I really liked that. He explained everything, and I felt very comfortable with the way he sold the product. I trusted him.

The work was done, and I called them back about an area that needed to be sealed. They came out immediately and sealed it. The service was great. I am satisfied.

Verified Customer of Winter Roofing Inc., 5 of 100

10 Quality
Yes Loyalty
Chris M.

They didn't upsell me, which I appreciated. I needed some work done on my roof, and they didn't do anything unnecessary.

They only did what was needed. They didn't go crazy to make money off of me.

Verified Customer of Winter Roofing Inc., 6 of 100

10 Quality
Yes Loyalty
Randy M.

I have already recommended them to a neighbor. They did great. They were reasonable, hardworking, and efficient.

Everything was fine. They were efficient.

Verified Customer of Winter Roofing Inc., 7 of 100

10 Quality
Yes Loyalty
Geneva

They were really quick, and they cleaned up everything, which is not the case with most contractors out there.

They did a good job on the roof.

Verified Customer of Winter Roofing Inc., 8 of 100

10 Quality
Yes Loyalty
Marlene O.

There were never any surprises or hidden fees. They were very upfront, and I really thank them for that.

They were always there when I needed them. I felt very comfortable with them being at my home.

Verified Customer of Winter Roofing Inc., 9 of 100

10 Quality
Yes Loyalty
Young C.

I think they are pretty honest. They told me I didn't need to re-roof my house, but just repair it.

They're honest, knowledgeable, professional, and they gave me a lot of education.

Verified Customer of Winter Roofing Inc., 10 of 100

10 Quality
Yes Loyalty
Robyn E.

They were quick, polite, very responsive, they did good work, and I had no issues with them.

I was impressed that they showed up on time. They didn't get distracted during the job, and that they were very professional.

Verified Customer of Winter Roofing Inc., 11 of 100

10 Quality
Yes Loyalty
Maury F.

They were knowledgeable, professional, and they went above and beyond to satisfy my needs.

They were detailed, thorough, and efficient.

Verified Customer of Winter Roofing Inc., 12 of 100

10 Quality
Yes Loyalty
Jojo E.

They have integrity. They respond well, and they are customer oriented. That's the key.

The fact that they did what they said they would do and followed up on it, as consumers that's basically all we are looking for, quality service.

Verified Customer of Winter Roofing Inc., 13 of 100

10 Quality
Yes Loyalty
Ron T.

They take pride in their work, and there is no project too large for them to take on.

They were always very easy to get in contact with, and they were always very timely.

Verified Customer of Winter Roofing Inc., 14 of 100

10 Quality
Yes Loyalty
Mary S.

Tom Jordan, our sales rep, is very good. He was working every minute of the job.

Tom never cornered me into a sale, and he was very informative about everything.

Verified Customer of Winter Roofing Inc., 15 of 100

10 Quality
Yes Loyalty
Mary P.

They were very honest, they kept their promises, and they were very responsive.

Their product is great. They have a wide variety to choose from, which is nice.

Verified Customer of Winter Roofing Inc., 16 of 100

10 Quality
Yes Loyalty
Larry B.

Javier is one hell of a guy. He knows what he's doing, and he is very friendly.

I really, really like Javier. He is the epitome of a hardworking, professional man.

Verified Customer of Winter Roofing Inc., 17 of 100

10 Quality
Yes Loyalty
Peggy S.

I'd tell one of my friends they've got to use them. I thought they were good.

They use high-end materials for the job, they're professional, personable, friendly, and detailed.

Verified Customer of Winter Roofing Inc., 18 of 100

10 Quality
Yes Loyalty
Stan A.

They're knowledgeable, and they didn't steer me in the wrong direction.

Their honesty

Verified Customer of Winter Roofing Inc., 19 of 100

10 Quality
Yes Loyalty
David K.

They were friendly, responsive, and they did a top-notch job.

They were friendly and reasonably priced.

Verified Customer of Winter Roofing Inc., 20 of 100

10 Quality
Yes Loyalty
Eric N.

I think they do good work, and they have a lot of experience.

They worked very quickly, and they were thorough. I'm happy with the work.

Verified Customer of Winter Roofing Inc., 21 of 100

10 Quality
Yes Loyalty
John A.

They're very thorough, reasonably priced, and very honest.

They're honest, and they even take pictures of the roof to show me when everything's done. They document everything so there are no questions at the end of everything, and they back everything up. Javier is a really nice guy, and he's easy to work with.

Verified Customer of Winter Roofing Inc., 22 of 100

10 Quality
Yes Loyalty
Lisa T.

I can't think of anything I'd say off the top of my head.

They do very good work, they're friendly, and they use quality materials that won't fall apart.

Verified Customer of Winter Roofing Inc., 23 of 100

10 Quality
Yes Loyalty
Dina S.

They are fast, efficient, friendly, and professional.

They were on time, they did the job they promised they'd do, and they were courteous.

Verified Customer of Winter Roofing Inc., 24 of 100

10 Quality
Yes Loyalty
Jim B.

They're very detailed and do a very clean install.

They showed up on time, they did a clean install, and they had a more than reasonable price.

Verified Customer of Winter Roofing Inc., 25 of 100

10 Quality
Yes Loyalty
Cindy W.

Thanks to them, my roof doesn't leak anymore.

They fixed my leaky roof.

Verified Customer of Winter Roofing Inc., 26 of 100

10 Quality
Yes Loyalty
Bill W.

They are very competitive with their prices.

The whole process was very easy. They always kept me informed with what was going on.

Verified Customer of Winter Roofing Inc., 27 of 100

10 Quality
Yes Loyalty
Sherry C.

They did a good job, and they were thorough.

They fixed the leak. I had tenants that were living there when the roof was leaking, and they weren't going to pay me the rent until it was fixed.

Verified Customer of Winter Roofing Inc., 28 of 100

10 Quality
Yes Loyalty
Armen B.

They delivered on what they promised to do.

I don't have much experience with roofs, but they were okay. They got it done.

Verified Customer of Winter Roofing Inc., 29 of 100

10 Quality
Yes Loyalty
Michael F.

They're upfront, and they do a great job.

They were timely, personable, and they did everything I needed them to do.

Verified Customer of Winter Roofing Inc., 30 of 100

10 Quality
Yes Loyalty
Norman M.

They have a fairly quick turnaround time.

They are straightforward and honest.

Verified Customer of Winter Roofing Inc., 31 of 100

10 Quality
Yes Loyalty
Manny R.

They're timely, and they do a good job.

The price was good.

Verified Customer of Winter Roofing Inc., 32 of 100

10 Quality
Yes Loyalty
Bruce W.

They're fast, responsive, and thorough.

I liked how responsive they were.

Verified Customer of Winter Roofing Inc., 33 of 100

10 Quality
Yes Loyalty
Rick C.

They do great work. I'd recommend them.

They're detail-oriented, and they actually follow through on their promises.

Verified Customer of Winter Roofing Inc., 34 of 100

10 Quality
Yes Loyalty
Richard R.

I got a great roof for a great price.

The quality of the work they did was terrific. They did a darn good job, they were very professional, and they got the job done on time.

Verified Customer of Winter Roofing Inc., 35 of 100

10 Quality
Yes Loyalty
James B.

I thought they were really good.

Everything they did looks good.

Verified Customer of Winter Roofing Inc., 36 of 100

10 Quality
Yes Loyalty
Loui T.

They met my expectations.

They came on time, they had a good price, and they did what they promised.

Verified Customer of Winter Roofing Inc., 37 of 100

10 Quality
Yes Loyalty
George J.

They're knowledgeable.

They were on time, and they did a good job.

Verified Customer of Winter Roofing Inc., 38 of 100

10 Quality
Yes Loyalty
Jerry H.

They're detailed.

They did good, quality work.

Verified Customer of Winter Roofing Inc., 39 of 100

10 Quality
Yes Loyalty
Roger G.

They're good.

They were efficient, effective, knowledgeable, and professional.

Verified Customer of Winter Roofing Inc., 40 of 100

10 Quality
Yes Loyalty
Mark M.

Try them out.

They are reliable and knowledgeable.

Verified Customer of Winter Roofing Inc., 41 of 100

10 Quality
Yes Loyalty
Lai W.

Good quality

They did a good job.

Verified Customer of Winter Roofing Inc., 42 of 100

10 Quality
Yes Loyalty
Felicia U.

Honest

They did a great job for a great price.

Verified Customer of Winter Roofing Inc., 43 of 100

10 Quality
Yes Loyalty
Sue M.

The guy I worked with was really good. He explained everything to me, and he did everything he said he would do. Everything got done. There were little pieces of cracked wood under my patio, and they fixed it up. It looks really good, and I'm happy with their work.

The were always on time, they finished in the time they said they would, and everything they said would be done was done. I was happy with everything.

Verified Customer of Winter Roofing Inc., 44 of 100

9 Quality
Yes Loyalty
Kyle P.

I have already recommended them to a few people. I have used them for two roofs and a bunch of repairs on a new house. Their prices are reasonable, and Javier is awesome.

They do what they say they will do, they come when they say they will come, and they are reasonably priced. I like that they also do repairs. A lot of roofing companies don't do that. That's another reason that I would use them again.

Verified Customer of Winter Roofing Inc., 45 of 100

9 Quality
Yes Loyalty
Armando V.

I thought they were professional, honest, and there were no surprises. Everything went according to plan, and there were no hidden fees. It was easy to work with them.

They were very timely, they concentrated on the job they were doing, and they were very friendly. I'm satisfied 100%. Also, they had enough crew to tackle the job.

Verified Customer of Winter Roofing Inc., 46 of 100

9 Quality
Yes Loyalty
Moses M.

The work is very neat, clean, and top-notch. They're very responsive, they have excellent customer service, and they always fit me in their schedule.

Javier, the owner, backs up his work and is very responsive. I completely trust him. He always answers any questions, he explains everything in depth to me, and he always addresses my concerns. I have never had an issue with them, and he has always been there for me.

Verified Customer of Winter Roofing Inc., 47 of 100

9 Quality
Yes Loyalty
Ruby H.

Everything was done in a timely manner, and I didn't have to supervise the job or anything, which was nice. Javier is very friendly and prompt.

I liked Javier's timeliness and knowledge in the roofing industry.

Verified Customer of Winter Roofing Inc., 48 of 100

9 Quality
Yes Loyalty
Lee C.

They're just very honest, and things worked out pretty well. I have no complaints at all.

I think their customer service, the person who gave me the quote was pretty detailed and honest.

Verified Customer of Winter Roofing Inc., 49 of 100

9 Quality
Yes Loyalty
Gerry D.

They were good. They cleaned up every day, they were on time, and my roof hasn't leaked.

They were on time, and they did a good job.

Verified Customer of Winter Roofing Inc., 50 of 100

9 Quality
Yes Loyalty