Window-ology

They were professional. They knew what they were doing and they reacted very quickly to my individual needs. They were very flexible in dealing with my needs.

I appreciated their willingness to understand my problem and get the job of repairs to my shades done quickly. They were very responsive to everything. It was all very pleasant with professional service. It was terrific.

I used them for many years. They're great. They're 100% on their quality and customer satisfaction. They make sure they take care of anything you need.

They are very patient and very easy to deal with. We were really satisfied with them.

They were just the best.

They basically did what they said they were going to do. They have some very creative people, so when you need creative help they offered that. If you went in knowing what you wanted, they had the right help for that too.

I would definitely use them again as their customer service is great. While I wish there had not been any reasons to call them back, their follow-up is great. I had no problems. I am a picky person, more picky than most people. I had five other estimates and went with Window-ology because of Alan's expertise. He really helped me.

What I liked best and foremost was Alan's expertise in this field of window coverings. He is why I decided to go with Window-ology. I really relied on his expertise. When I had a problem, they came right back and fixed everything. It was no problem at all. They did everything to make things right.

I thought the products I bought were great. It was unfortunate they didn't install them in the right places the first time, which caused some patching and paint before some could go back up, but they made everything right after the mistake, and everything looks amazing, so giving them a "10" because everyone makes mistakes.

They fixed their mistake and made everything look like it was supposed to.

In the beginning of the job, we were actually upset. I had to write them an email expressing why. After watching how they came back and took a different approach to make sure it was done right, I became very satisfied with the company. They were nice and provided a special appointment to make sure our job was done right.

We are very happy now with the work and their products.

Window-ology was first recommended to me by friends. I have used them two or three times now, as I have two homes. I am planning on using them to get shutters on my home here and will be calling them soon. I would tell other consumers that they should use them. They do a really good job and have great customer service.

They have a wide variety of selections, helpful salespeople, and they are very accommodating and customer centric.

They did a good job and were very careful. What we thought we could do initially, we ended up having to change. When it looked like the initial plan wasn't going to work, they were able to discuss that with me to figure it out and tell me why it wouldn't work and why it would be better to go with a different option.

They were on time, they appeared to be very knowledgeable, and with the one thing that didn't work, I appreciated them telling me. They basically said if you really want it that way then we can, but this is what we think, and why we think it may be better for you.

I had a very efficient service with a woman who was quite good, knowledgeable, and helpful. I just happened to stop in Window-ology one day. I did not know anyone who had used them before, so this turned out to be a good experience for me. Nothing negative happened, which is a good thing. I would use them again.

I liked that when I was told it would happen on a certain day, everything was ready and installed without a hitch.

Alan was very thorough. He really helped us as we did a lot of different types of windows. Alan took care of everything, so the project ran smoothly for us. He also did not nickel and dime us, which is much appreciated. I would definitely go back to Window-ology again when we need more window coverings.

I liked that they did everything to make it easy. They knew what they were talking about and their prices were fair for the market place too.

They were professional, they knew what they were doing, and even when we came up against a few little problems like the measurements and things for the blinds that were sent out, they made it all work. So, it looked like the blinds would not work, but they made it work, and everything turned out great.

That it was a good experience

The people at Window-ology were very easy to deal with. We had a drapery project and there was a problem with the material. They jumped on the problem and had it solved for us in no time. We weren't alone in this, but had industry experts to deal with whatever matter came up and get it fixed for us.

We liked that it was such a successful operation and ran fairly smoothly and quickly from start to finish.

The Window-ology people are very knowledgeable, experienced, and helpful. They have a big variety of selections and give guidance. We had used them before for window covering repairs, so when it came time to change we had them come back. We are very pleased with how it turned out.

I appreciated their helpful expertise and their guidance that I felt comfortable being able to rely on. It is so nice to work with people who know what they are doing and who can answer questions.

My husband had the most interaction with them. He told me how friendly they were and how easy it was to do business with them. They did an excellent job for us. They were very good in communicating with us about all the details and follow-up.

I liked the excellent customer service that they provide both in the showroom and in the home with installation.

They did everything in a timely manner. When I was in the process of deciding what product I actually wanted to get, they took the time to educate me about each product I had interest in. I thought that was pretty cool on their part.

Basically, I thought the 2 people who came out to do the installation were superb. They were friendly, hardworking, and they got the job done quickly. I even wanted to give them a small tip, as a token of my appreciation for cleaning up the small mess and getting things done quickly, but they refused to take it.

I had them come out to fix my blinds. I have used them before, so I knew whom to call. They fixed them in a short amount of time and they fixed them correctly. I have not had a problem since. I would recommend them to anyone.

I felt confident that I'd get competent people out here to fix the blinds correctly. They were able to do it quickly because of their expertise. I didn't want to fool around with a company I did not know or have trust in. I knew Window-ology would solve my problem quickly.

I thought the information they provided gave me the ability to make an educated decision on the actual product. They, as a company, are very professional, followed through, and made the whole process very easy.

Overall, their company as a whole is the best thing.

Quality and professionalism, we had taken some blinds to be re-threaded, and when they still didn't work, I took them over to Window-ology. It was perfect. The blinds were better than when they were brand new.

They were quick. The turnaround time was only a week. It's a great business.

I would say, from my perspective they have done a great job, have decent prices, and are very efficient with the process they have. There are multiple people that deal with them, but for me they are great.

They are professional.

I've used Window-ology three or four times now. I like to support local businesses in the area I live in. I have always had a great experience, so I would tell customers to go on down there and see them.

I like that there are local owners who give back to the community. I want to support local owners whenever I can. Window-ology has always been able to give me high quality products and service, so I'm satisfied. It's a great company.

The people at Window-ology are nice, they work fast, and they do a good job. I have used them more than once because of their good quality of service and efficiency in getting the job done on time.

I like that they are so willing to be helpful in a nice, friendly, and knowledgeable way. I trust their expertise and their judgment.

I love receiving compliments about how nice my windows look. My husband tells me not to let my head get too big and float away, but I'll admit, it's nice having people notice the small things.

I just liked the personal service they gave me. They made me feel comfortable, like they valued my business. They were just genuinely friendly, personable people.

They helped us a lot in this situation. They were able to get all the equipment up for us before the inspection, which was the extra mile, they didn't have to put a rush on it, but they did.

They rushed everything so we could get all the things into our home before the valuation.

We loved the designer who came out for our blinds, she was able to find the right material based on what we wanted. The install was done within hours after the blinds were made and shipped.

Everything, the install, the designer, the actual blinds, it all is really good.

They were professional, they knew what to do, and they didn't try to sell me something that I didn't need. They fixed the existing product we brought in professionally and on time.

Their professionalism

I had a broken shade, which was very difficult to fix. Many other places said they couldn't fix it, but Window-ology said they could, and they did. They know what they're doing.

I like their expertise.

I went with Window-ology because they know what they are doing. I figured they could do the job in the least amount of time with the greatest results for me and they did.

I liked that they were able to do the job I wanted with the least amount of hassles.

They were reliable, showed up on time, and showed considerable expertise when they came out. They even adjusted some previous products that we had that weren't from them.

They were professional all the way through.

They have integrity. I've used them several times. They work with their customers and follow what you want them to do, rather than what they want to sell or have you buy.

They help you define what you can do and what the options are. The employees are terrific. I have been using them for years. They really work with me and take their time. I never felt rushed. I am just very pleased with the results in my home because of the help they have given me.

They are good, they helped with a lot of new windows that were installed, I love the shades the best. The installation was easy, the designer knew what they were doing.

Everything was smooth.

They are very professional. They have a great designer. They're very patient and understanding. I had a great overall experience. I would definitely recommend them.

I loved my designer. The installer was great too. They were awesome and very professional. I did custom drapes, and I am elated with my purchase.

The gentlemen that came out to meet with us did a very good job helping us and walking us through the process of ordering appropriate treatments for our windows.

We liked the pricing and the product. It's been a year now and we've had no issues.

They have a very high quality product, and they have excellent installers. I'm just completely satisfied. It's the best company I've used for window shutters.

The quality of their product

They had a great selection depending on what you will be needing them for. They will be able to address a lot of different things, not just one single thing.

They were professional.

I have worked with them for 15 years. They always come out. It may take them a few days before they get to you, but they always do the work and do it well.

Everything about them is great, which is why I have used them in Danville, Berkeley, and Ross.

They sell quality products, and they're easy to do business with. Both of their Pleasanton and Brentwood locations are easily accessible and convenient.

They seemed straightforward and honest.

They have good service and they do high quality work. Tim Harris, the salesman we worked with, was very professional. The installers were great as well.

Their courteous service and the selection of window coverings they offer

I've been a customer of theirs for 15 years, and I'm satisfied. They have high quality products, they come out on time, and they have a good service.

Their high quality products, they know their products, and they're friendly.

They helped us quit a bit some shades and mini blinds we were replacing, so we could sell one of our homes. It made the place look ten times better.

They were quick and efficient.

Very timely with the appointment time they give, the workers are clean and don't leave a mess, and the women in the office really know the product.

I have used them several times and others, but I always go back to them.

They're very flexible and knowledgeable of their product. When you give them a budget, they stick to it and don't try to sell you something better.

I worked with Phil a number of times and it's just his personality and attributes in helping me pick our blinds and different things.

They have a lot to pick from, if you need help they will send out a designer, the install will happen within hours, and the products are quality.

The product is high end, the shades are really nice.

You can have confidence in the direction that they send you for whatever treatments that you're doing. Their follow-up work was also very good.

They knew what they were doing. The choices and the direction that they gave me were good. They kept me focused on what was going to be the best choice and they were right. The man I dealt with was very good. I think he was the owner.

Give them a call. They do extraordinary installations, they are very precise in their measurements, and they have wonderful customer service.

I don't know, I guess that everything was what I expected it to be, so that was great.

The person who helped me out was great and there was no pressure and no hassles. If you have custom blinds repaired, they are very helpful.

They were able to quickly do the job I needed them to do and they did it right away.

They were very professional and courteous. They met or exceeded our expectations on the installation and we are very happy with the awning.

The quality of the product

They made a set of blinds for us for our bedroom. They were pleasant, helpful, and they did the job they said they would. It looks great.

They seemed like a nice, organized, efficiently run company and got the job done that I needed done quickly. They have very good customer service.

I have already recommended them to a few people. I love my shutters. They have a great product, fair prices, and great customer service.

They had a fair price, they were prompt, and I got exactly what I wanted for the price I was quoted.

They are always on time and they come through when they say they are going to do something. The quality of the merchandise is fantastic.

They came out to my house and showed us our options. They are very accommodating.

Window-ology folks are just great to work with. I just needed a repair this time. I didn't get anything new, but I've used them before.

I know Window-ology will know what to do to fix my window covering problems. They know the best way to go about it and what my options are, so that's why I call them in. I rely on their expertise and they are friendly and easy to work with.