Walnut Creek Construction and Remodeling Company remodels kitchens and bathrooms, builds room additions, and provides other general construction services for residential and commercial clients throughout the East Bay. The company utilizes its full-service capabilities to handle every step of its customers’ renovation projects, including specialized work like custom deck building and dry rot repairs.
Owner Hugh Walpole credits Walnut Creek Construction and Remodeling Company’s success to its passion for bringing its clients’ ideas to life. “We love building things and changing certain elements to make them better,” he affirms. “A lot of trade expertise goes into the finished product of a remodel, so it’s very rewarding when we can work through problems and see everything come together for the client.”
Walnut Creek Construction and Remodeling Company is known for its transparent business practices, which Mr. Walpole says is important for building trust with clients. “From the initial contract to the finishing touches, we communicate clearly and make sure everyone is on the same page. The construction industry doesn’t have the best reputation when it comes to communication, so our clients really appreciate our honesty.”
“We utilize our expertise to upgrade our clients’ homes and enhance their lifestyles. Much of our business comes from repeat customers and referrals, which is testament to the satisfaction of homeowners who trust us to bring their visions to life. Ultimately, our goal on every project is to uphold our reputation for providing honest work that meets the client’s needs.”
If you’re planning to live in your home during a remodel, make sure you’re well-prepared.
Having your home remodeled can be a stressful experience, but living at home during the project can take stress to another level. That’s why it’s a good idea to make all necessary arrangements and mentally prepare yourself before work begins. With organization, preparation and the help of a reliable contractor, living at home during a remodeling project can be more manageable than you expected.
Establish ground rules. Before work begins, sit down with your contractor and address issues such as the earliest and latest working hours, entrances, keys, storage, off-limit areas, bathrooms, and cleanup. Make sure the contractor clearly understands your ground rules and relays them to the crew in advance of the job.
Keep essential facilities accessible. Most contractors can help you set up a temporary kitchen by transferring basic appliances to a designated area. Plan on using disposable plates and cups for meals, and keep bottled water on hand in case the water needs to be turned off for an extended period of time. In many cases, your contractor will be able to situate the work area so you have continued access to fixtures like the sink and refrigerator.
Maintain realistic expectations. Even if your contractor makes you feel safe and comfortable while your home is being remodeled, sometimes the extent of the project makes this unrealistic. A one-room remodel is usually manageable, but in the case of a massive job like an entire house remodel, temporarily moving out might be a more practical option.
Keep in mind that core elements can impact your project’s timeline. “There are always hurdles along the way in remodeling, but the biggest ones often stem from core elements like cabinets and appliances,” says Hugh Walpole, owner of Walnut Creek Construction and Remodeling Company in Alamo. “For example, kitchen cabinets are typically built to the specifications of the particular space they’re being installed in, which usually takes several weeks. Even if your contractor orders them in advance, they’ll still need to inspect them when they arrive at the jobsite to make sure they aren’t damaged and the specifications are correct. If any damage occurred in transit or if something is off regarding the make and design, your contractor may need to send them back, which can cause significant delays.”
Customer satisfaction is a key component of any successful business, but it’s even more important for remodeling contractors that have earned Diamond Certified. For Walnut Creek Construction and Remodeling Company, keeping clients happy is all about rising to meet the inevitable challenges of their jobs. “A remodeling project involves many aspects, from plotting the timeline to ordering appliances and coordinating subcontractors,” explains owner Hugh Walpole. “Naturally, complications are bound to arise, but we have the experience and confidence to work through these things and ensure successful outcomes.”
Walnut Creek Construction and Remodeling Company has been remodeling kitchens and bathrooms, building room additions, and providing other general construction services for residential and commercial clients throughout the East Bay since 2001. As a full-service contractor, the company is qualified to handle every step of the renovation process, including specialized work like custom deck building.
Unlike less experienced contractors that take a “hands off” approach to keeping their clients informed, Walnut Creek Construction and Remodeling Company prioritizes clear communication throughout the entire remodeling process. “We try to make everything as transparent as possible so everyone is on the same page,” affirms Mr. Walpole. “I actually think we overcommunicate—whenever we get new information, we pass it along to the client right away. That’s not always how it’s done in this industry, so our customers really appreciate that type of service.”
Another distinguishing attribute of Walnut Creek Construction and Remodeling Company is its company-wide dedication to quality control, which Mr. Walpole says is important for ensuring consistently positive results. “Each of our crews is headed by an experienced foreman who is meticulous about quality control. Furthermore, I visit every jobsite to look things over in person, which means I can make sure everything is being done to the highest standards.”