Turbo Garage Door installs and repairs all types of garage doors for residential and commercial clients in Sonoma and Marin Counties. The company handles everything from fixing damaged cables and springs to performing comprehensive door replacements, and it also installs state-of-the-art garage door opener systems made by industry leaders like LiftMaster and Chamberlain.
Owner Ohad Kahlani says Turbo Garage Door’s customer-oriented business practices have allowed it to build a loyal clientele base. “We love interacting with our customers and utilizing our expertise to help them with their garage door issues. They know we’re always going to give them our full attention and stand behind our work, and they really appreciate that type of service.”
Turbo Garage Door maintains a showroom in Santa Rosa so its customers can see their garage door options in person before making a final decision. “When someone comes to our showroom, we take the time to listen to their needs and help them choose the best product for their situation, which gives them a lot of confidence,” says Mr. Kahlani. “We don’t want our customers to have any garage door problems down the road, so we only carry high-quality products from trustworthy manufacturers.”
“We want to build lasting relationships with our clients, so we approach their jobs with professionalism and make sure they’re completely satisfied with every aspect of our work. Regardless of the issue, they can count on our team to provide fast, efficient, affordable service.”
When it comes to garage door problems, knowing a few DIY steps can come in handy.
While many aspects of garage door repair and maintenance should be left to a professional, there are others that homeowners can handle themselves. Ongoing basic maintenance will keep your garage door functioning properly for longer and prevent the need for costly repairs. Here are a few steps you can take:
Lubricate moving parts every three months. This includes rollers, hinges, springs, tracks and bearings. Rather than using WD40, use a lubricant that’s specifically designed for garage doors.
Tighten loose hardware. If your door is sluggish or making unusual noises, adjusting the tension on the springs or tracks can help.
Inspect your garage door system for signs of wear or damage. Consult a professional regarding any concerning areas.
Reset your electric garage door opener. You can do this by following these steps:
- Disconnect the power by unplugging the opener unit from the outlet. Alternately, you can turn off the circuit breaker.
- Wait a few moments and then reconnect the power.
- Press and hold the “learn” or “program” button on the opener unit until the indicator light blinks.
- Press the desired button on your remote control or wall switch to reprogram it to the opener.
- Test the opener to ensure it responds properly to the remote or wall switch commands.
Get your garage door wheel back on track. If your garage door’s wheel has come off of its track, you can typically reposition it yourself. Follow these steps:
- Disconnect the power to the garage door opener.
- Carefully lift the bottom of the door and slide the wheel back into the track groove.
- Check the track alignment and adjust as needed to make it straight.
- Reconnect the power and test the door to ensure the wheel stays on track and moves smoothly. Adjust the tension on the springs if necessary.
Maintaining customer satisfaction is a key component of any business, but it’s even more important for garage door companies that have earned Diamond Certified. For Turbo Garage Door, the best way to keep clients happy is to provide the kind of service that prioritizes their needs. “We aren’t just here to make money—we’re here to provide solutions to our customers’ problems,” affirms owner Ohad Kahlani. “Some garage door companies are hyper-focused on selling new garage doors, but we try to do repairs whenever possible. By giving our customers options, we help minimize the burden of unnecessary expenses.”
Turbo Garage Door has been installing and repairing garage doors for residential and commercial clients in Sonoma and Marin Counties since 2016. The company has the in-house capabilities to handle everything from cable and spring repairs to complete door replacements, and it also installs garage door opener systems made by Chamberlain, LiftMaster, and other industry leaders.
Unlike less experienced garage door companies that skimp on product quality, Turbo Garage Door only uses the best garage doors available on the market. “We will never use inferior products because we need to stand behind everything we install,” says Mr. Kahlani. “We don’t want our customers to have issues down the road because we installed a cheaply made door. All of our garage doors are high-quality, American-made products from brands we trust.”
Another differentiating feature of Turbo Garage Door is its Santa Rosa showroom, which allows customers to see all of their garage door options in person before making a final decision. “Our showroom instills confidence in the products and services we provide,” says Mr. Kahlani. “When someone comes in, we take the time to listen to their needs and help them choose the best product for their situation.”