logo

True Builders

Kitchen & Bath Contractor & Contractor - Remodeling & Additions
|
Alameda  Contra Costa  Monterey  San Benito  San Francisco  San Mateo  Santa Clara  Santa Cruz  Solano Counties
Diamond Certified Company Report
diamondcertified logo
True Builders
10 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
1 CONSECUTIVE YEAR
SINCE SEPTEMBER 2024
CERT 2806

Diamond Certified Ratings Dashboard

10

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 10 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Website & External Feeds
logo
True Builders
Diamond Certified Company Report Menu
  • Ratings
  • Surveys
  • Articles
  • Capabilities
  • Photos
  • Videos

Get a Quote or Call with Questions

Diamond Certified Video Reports on True Builders

Diamond Certified Researched Articles on True Builders

researched article

A recent kitchen remodeling project by True Builders

True Builders is a premier design-build firm specializing in kitchen and bathroom remodels, wholehouse renovations, room additions, accessory dwelling units (ADUs), and custom new homes. With expertise in both residential and commercial construction, the company manages every step of the remodeling process. Serving the Peninsula, East Bay and South Bay, True Builders delivers exceptional craftsmanship and design on every project.

True Builders attributes its success to its customer-focused business practices. “We prioritize understanding our clients’ needs and addressing any challenges that may arise throughout the process,” says owner Yafit Greenberg. The company’s commitment to clear communication, attention to detail, and dedication to high-quality craftsmanship have earned it a strong reputation for reliability and professionalism.

True Builders is known for its meticulous attention to detail, which Ms. Greenberg says is crucial for producing the best possible results. “Before we consider a job complete, we do our own walkthrough so we can make a punch list and see if anything needs to be adjusted, even if it’s something minor that might not be noticeable. We take a lot of pride in our reliability and the quality of our workmanship.”

“Honesty is very important to us—we want our clients to understand the intricacies of their projects, so we’re always transparent about what’s happening. By prioritizing their needs and coming up with practical solutions to their issues, we’re able to exceed their expectations and build a level of trust and respect that leads to the best possible results."

Before hiring a design/build contractor for your remodeling project, be sure to conduct a thorough interview.
Interviewing a contractor can help you get an idea of what to expect during the process, as well as a general impression of their character and demeanor. Here are some questions to ask:

How much experience do you have?
On-the-job experience is one of the most important attributes on a contractor’s resume. An experienced contractor is not only adept in their field, but able to respond effectively when unexpected issues arise. However, you should make sure the contractor’s experience is relevant to the type of work you need. For example, you wouldn’t hire a drainage contractor to build a room addition.

Will you obtain permits and set up inspections?
A quality contractor should handle these legally required aspects of the job for their clients.

How quickly can you complete my project?
Many factors can impact a project’s timeline. An experienced contractor will be able to weigh all of these factors and create a fairly accurate schedule. Just know that no project timeline is absolutely guaranteed, as unexpected issues are likely to arise.

Will I have a dedicated team working on my job?
Having a consistent crew working on your project can help ensure accuracy and prevent important aspects from being overlooked.

How will we communicate during the job?
You should have a direct line to your contractor during the course of your project, whether via email, phone or text. Ask the contractor about their preferred mode of communication. Also, when assessing references, ask prior clients about the communication level on their projects.

What will the workday look like?
It’s good to set up clear expectations regarding the workday routine before the project begins. What time will the crew arrive? What time will they finish? Will there be a dedicated bathroom onsite? Will there be dedicated quiet hours where loud construction work is minimized? Discussing these details ahead of time will prevent frustration.

Maintaining customer satisfaction is a key component of any business, but it’s even more important for design/build contractors that have earned Diamond Certified. For True Builders, keeping clients happy is all about living up to its name. “We have a strong reputation for reliability and excellence, and we continue to build on that reputation every day,” says owner Yafit Greenberg. “We want our clients to feel confident that we’ll treat them fairly as we work to complete their projects on time and on budget.”

True Builders has been remodeling kitchens and whole houses, building room additions and accessory dwelling units (ADUs), and providing various general construction services for residential and commercial clients throughout the Peninsula, Santa Clara County, and the South Bay since 2023. The company utilizes its design/build capabilities to handle every step of the remodeling process in-house, and it also takes on specialized projects like garage conversions.

Unlike remodeling contractors that take an “assembly line” approach to each project and sacrifice a certain level of professional oversight as a result, True Builders makes quality control a top priority. “We’re obsessed with quality and attention to detail,” affirms Ms. Greenberg. “We don’t wait for the building inspector to find problems—we do our own inspections as the project goes along. Also, before we do the final walkthrough with a client, we do our own walkthrough to make sure everything is perfect.”

Another distinguishing attribute of True Builders is its company-wide emphasis on value. “Construction isn’t cheap, so we make sure to offer competitive pricing on every project,” says Ms. Greenberg. “We also believe that we offer a superior value because the quality of our work is so high, so our clients really get the most for their money.”

Yafit Greenberg, Owner-True BuildersYafit Greenberg, Owner

Diamond Certified Researched Capabilities on True Builders

Service Area

Peninsula
South Bay
East Bay
Serving the Peninsula, South Bay and East Bay, Including Mountain View, Redwood City, Los Altos and Saratoga

Main Services

Kitchen & Bath Contractor
Contractor - Remodeling & Additions

Additional Services

Kitchen and Bathroom Remodeling
Complete Home Renovation
Room Additions
Accessory Dwelling Units (ADUs)
New Construction

Company Info

Hours
Mon
09:00 am - 06:00 pm
Tue
09:00 am - 06:00 pm
Wed
09:00 am - 06:00 pm
Thu
09:00 am - 06:00 pm
Fri
09:00 am - 06:00 pm
Sat
Closed
Sun
09:00 am - 06:00 pm
Closed
Sun – Fri : 9am – 6pm
Website
Contact
True Builders

Capabilities Table

Company Name
True Builders
Phone Number
DCID Number
DCID6696090069
Managers
Yafit Greenberg, Owner
Years in Industry
7 (Manager)
# of Employees
9
License
1110631
Insurance
Liability Insurance,
Workers' Compensation
Founded
2022
Customer Type
Residential, Commercial
Warranties & Guarantees
1-Year Warranty on Labor

Certifications & Awards

diamond certified logo

Select Photos From True Builders

1 of 6Picture of True Builders - True Builders
True Builders
Picture of True Builders - True Builders
Picture of True Builders - True Builders
Picture of True Builders - True Builders
Picture of True Builders - True Builders
Picture of True Builders - True Builders
Picture of True Builders - True Builders

True Builders Website and External Feeds

Company Suggested Links

FAQs

By True Builders

How long will it take to complete my project?

How will you communicate with me during the project?

Will you handle permits and inspections?

What is a change order?

True Builders Ratings and Survey Responses

diamondcertified logo
True Builders
10 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
1 CONSECUTIVE YEARS
SINCE SEPTEMBER 2024
CERT 2806

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 10 Verified Customers

Harper V.

They were so professional. I really liked working with Nathan. I could really trust him. He gave us really good advice. It was more like family suggesting things more than anything else. Nathan would even tell us not to do some things, as it could just be a waste of money. They just did really great work and we enjoyed working with them.

They were so great. Nathan and even Yafit were really good to work with. I already recommended someone I know to use them and they are also having a good experience with them. Overall, they are very professional and good to work with.

Verified Customer of True Builders, 1 of 10

10 Quality
Yes Loyalty
Dr H.

They did exactly what they said they were going to do. They were efficient and they charged exactly what they said they were going to, which is unusual these days. I was completely satisfied. I have no complaints. They even did extra things for me without charging me.

Their prices were great for the work we received. We got a estimate from another company that was astronomically higher.

Verified Customer of True Builders, 2 of 10

10 Quality
Yes Loyalty
Ethan L.

He is an amazing guy. He very clear and transparent. He knows everything and the prices were good. They know exactly what they're doing and are very trustworthy.

I was recommended to them by a friend. They listened and followed through with everything. There were last minute changes and they were able to make changes and accommodate us. They were just great.

Verified Customer of True Builders, 3 of 10

10 Quality
Yes Loyalty
Sebastian M.

I would say that they are very honest, on time, reliable and they always clean up at the end of the day. The project was completed in a timely manner.

I was very, very happy with the owner, Yafit was very professional, the pricing was fair compared to others and it was a pleasure working with them.

Verified Customer of True Builders, 4 of 10

10 Quality
Yes Loyalty
Carol S.

They were helpful, knowledgeable and helped me save some money.

Nathan was a great project manager, coordinating the next project and next steps. They were really good at communicating with me and keeping me in the loop.

Verified Customer of True Builders, 5 of 10

10 Quality
Yes Loyalty
Joe L.

They were great. I would recommend them.

They really do follow up with you making sure that you are satisfied with the design, materials and workmanship. They wanted to make sure I liked what I saw and made sure every detail was to my satisfaction.

Verified Customer of True Builders, 6 of 10

10 Quality
Yes Loyalty
Aaron R.

They are amazing.

Very detail oriented, very organized, crossed all the T's and dotted all the I's, very conscientious

Verified Customer of True Builders, 7 of 10

10 Quality
Yes Loyalty
Abe W.

They were definitely very punctual. I felt safe with them and they were honest and reliable.

I thought that they were very easy to communicate with. That's what was best.

Verified Customer of True Builders, 8 of 10

9 Quality
Yes Loyalty
William V.

They were very reliable subcontractors.

They were very responsive.

Verified Customer of True Builders, 9 of 10

9 Quality
Yes Loyalty
Madison K.

I would recommend them.

Responsive and professional

Verified Customer of True Builders, 10 of 10

8 Quality
Yes Loyalty
READ ALL 10 SURVEY RESPONSES