Pests don’t care who you are or where you live. They infest huge homes and small apartments. Some are also vectors of disease and contribute to childhood asthma. Thrasher Termite & Pest Control, Inc. treats each pest issue with the seriousness it deserves. “By really listening to our clients, we learn not only the location of the pests, but often factors that contribute to the problem,” says owner Janet Thrasher. “This makes us very successful in getting rid of pests and keeping them from returning.”
Thrasher Termite & Pest Control serves residential, commercial, industrial, and hospitality clients from Palo Alto to Morgan Hill and the Santa Cruz Mountains to the East Foothills. The family-owned company controls all types of crawling, flying and biting pests, including ants, cockroaches, mice and rats, fleas, bed bugs, and others. The company also provides termite inspections, termite and fungus treatments, and damage repairs. For more than 35 years, Thrasher Termite & Pest Control has grown through referrals by establishing a reputation as a dependable, accountable and trustworthy company.
Extermination is an essential service, and Thrasher Termite & Pest Control is on the job protecting people and property from pests during the COVID-19 pandemic. For information about how the company is conducting its essential service during this crisis, visit thrasherpestcontrol.com/covid-19.
“As a family-owned business, we focus on the people side of pest control. We're in this business to make our clients' lives a little easier and their homes more hospitable. Their satisfaction is our number one priority.”
Don’t let the bed bugs bite…
Once thought to be virtually extinct, bed bugs have made a surprise resurgence in recent years and reclaimed their status as one of the most noxious insects on the pest control scene. According to Janet Thrasher, owner of Thrasher Termite & Pest Control, Inc. in Los Gatos, the Bay Area hasn’t been spared from these pests’ widespread pervasiveness. “Bed bugs are a really big problem throughout California,” she says. “One of the worst things about bed bugs is that once they’ve established themselves in your home, they’re really hard to remove, so it’s not a problem that homeowners can handle by themselves.”
Ms. Thrasher says that in some cases, homeowners may not even realize they have a bed bug problem in the first place. “Bed bugs hide themselves extremely well, so it’s often difficult to detect them. Also, 30 percent of people who have bed bug infestations aren’t allergic to their bites, which makes things even more complicated.”
Fortunately, there are signs other than bite symptoms that can clue you in to the presence of bed bugs. Some of these include fecal spots (tiny, dark, granule-like droppings), blood smears on sheets (fecal spots that have been re-wetted, which gives them the appearance of smeared blood) and empty exoskeletons.
Ms. Thrasher reiterates that instead of trying to remove bed bugs yourself, you should hire a company that’s well-versed in dealing with these types of infestations. “Some pest control companies, like Thrasher, employ specially trained technicians who know how to effectively deal with bed bugs,” she says. “In addition to eliminating the current infestation, they’ll install devices that monitor new bed bug activity. For example, mattress encasements and furniture leg protectors can stop bed bugs from climbing up bedposts and re-inhabiting your mattress. These devices make new bed bugs easy to find.”
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for pest control companies that have earned the prestigious Diamond Certified award. For Thrasher Termite & Pest Control, Inc., the keys to achieving and maintaining high levels of customer satisfaction are simple: take the time to assess each client's situation and provide detail-oriented services that meet their specific needs. "Rather than rushing from job to job, we designate enough time to perform a thorough inspection of every client's property," explains President Janet Thrasher. "By taking the time to get accurate diagnoses, we can make sure we're prescribing effective solutions."
Thrasher Termite & Pest Control serves residential, commercial, industrial, and hospitality clients from Palo Alto to Morgan Hill and the Santa Cruz Mountains to the East Foothills. The family-owned company controls all types of crawling, flying and biting pests, including ants, cockroaches, mice and rats, fleas, bed bugs, and others. The company also provides termite inspections, termite and fungus treatments, and damage repairs. For more than 35 years, Thrasher Termite & Pest Control has grown through referrals by establishing a reputation as a dependable, accountable and trustworthy company.
Unlike less experienced pest control companies that lack proper oversight and take an "assembly line" approach to each job as a result, Thrasher Termite & Pest Control takes proactive measures to ensure quality control throughout every step of its work. "On large jobs, we always have an inspector visit the site periodically to make sure everything is being done to standard," says Ms. Thrasher. "Also, our pest control manager regularly meets with our technicians to follow up on what's happening in the field and discuss any issues they might have."
Another distinguishing attribute of Thrasher Termite & Pest Control is its status as a QualityPro Certified company, which is one of the most prestigious distinctions in the pest control industry. "We went through the QualityPro certification process about three years ago, and it was very rigorous," says Ms. Thrasher. "Since we've earned this certification, the National Pest Management Association holds us to a higher standard than most pest control companies, which means we have to meet certain expectations to maintain our status."
