Thomas A Daly Construction installs and renovates decks and patios for residential clients throughout Marin County. The company also has the in-house capabilities to remodel kitchens and bathrooms, create room additions and outdoor living spaces, build carports and retaining walls, and perform foundation work, and it offers free estimates seven days a week for its customers’ convenience.
Owner Thomas Daly says his company’s ability to provide high levels of customer satisfaction is a natural result of the interactive, hands-on approach it takes on every job. “We keep our clients involved throughout the entire process and work with them to achieve their goals. When they give us rough ideas of what they want, we’ll expand on those ideas and communicate clearly until we’re able to create a final product that everyone is happy with.”
Thomas A Daly Construction emphasizes affordability by working within its clients’ specific budgets while still focusing on achieving the best possible results. “We personally go over each project with our customers and walk them through the best and most affordable ways to complete the work,” explains Mr. Daly. “No matter what type of project a client has in mind, we have the experience to handle it.”
“Our goal is simple: provide high-quality products at reasonable prices. Our detail-oriented approach ensures no unnecessary work is done, which our customers appreciate. Through open communication and top-notch workmanship, we strive to keep every client happy.”
If you’re building a deck on your property, make sure you consider all your material options. Essentially, decking material comes down to a choice between natural wood and composite wood. According to Thomas Daly, owner of Thomas A Daly Construction in Mill Valley, homeowners who choose natural wood tend to get the most for their money. “Redwood is the most cost-effective option for building a new deck,” he says. “Composite is virtually maintenance-free, but it can cost twice as much as redwood. If eliminating maintenance is your top priority, composite is a good option, but you have to be willing to pay for it.”
One of the reasons composite material is so expensive is because of its complicated installation process. “There’s a lot more work involved in building with composite wood,” affirms Mr. Daly. “For one, you have to use twice as many joists because the material isn’t as strong as redwood. Also, while the quality of redwood has been proven over many years, composite wood is still a fairly recent invention, so some of the newer products don’t have long track records and may have some problems that haven’t been worked out yet.”
Child safety and deck railings
If you’re building a new deck and you have children, safety should be at the top of your priority list, particularly when it comes to the type of railing you install. As a general rule, homeowners with young children should avoid installing railings that encourage climbing or have large gaps that children can slip through. “A lot of people want wire railings that have horizontal strands of wire every three or four inches, but that style isn’t a good idea if you have small children,” says Mr. Daly. “Also, if your deck is high off the ground, I always advise installing a child-friendly railing.”
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for construction companies that have earned the prestigious Diamond Certified award. For Thomas A Daly Construction, the key to achieving and maintaining high levels of customer satisfaction is simple: take an interactive, hands-on approach to each job and make sure each client benefits from its vast amounts of industry experience. "I've worked on everything from high-rise buildings in New York to pipelines in Alaska and Australia, so I know what works and what doesn't for most situations," says owner Thomas Daly. "Simply put, we're dedicated to completing projects as efficiently as possible."
Thomas A Daly Construction has been providing construction and remodeling services for residential clients throughout Marin County since 1985. In addition to building decks and patios, the company has the in-house capabilities to create room additions and outdoor living spaces, remodel kitchens and bathrooms, perform foundation work, build retaining walls and carports, and more.
Unlike less experienced construction companies that juggle several jobs at once in an effort to maximize their profits, Thomas A Daly Construction focuses on one project at a time and makes sure all work is complete before moving on to another job. "When a contractor has two or three different projects going at once, there comes a point where it's difficult to provide consistent quality," explains Mr. Daly. "By taking jobs on an individual basis, we're able to ensure each individual customer is satisfied with our work."
Another distinguishing attribute of Thomas A Daly Construction is its ability to effectively communicate with its clients and work closely with them to bring their projects from conception to reality. "Our customers usually have rough ideas of what they want, and we work with them to develop those ideas and formulate the best plans," says Mr. Daly. "Our goal is to walk them through the best, most affordable ways to complete their construction projects, and they really appreciate that."
