logo

The Window Design Studio

Window Coverings, Awnings & Shutters
|
Alameda  Contra Costa  Marin  Napa  San Francisco  San Mateo  Santa Clara  Solano  Sonoma Counties
Diamond Certified Company Report
diamondcertified logo
The Window Design Studio
42 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE APRIL 2023
CERT 2719

Diamond Certified Ratings Dashboard

42

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 42 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Website & External Feeds
logo
The Window Design Studio
Diamond Certified Company Report Menu
  • Ratings
  • Surveys
  • Articles
  • Capabilities
  • Photos
  • Videos

Get a Quote or Call with Questions

Diamond Certified Video Reports on The Window Design Studio

youtube

Diamond Certified Researched Articles on The Window Design Studio

researched article

A recent window covering installation by The Window Design Studio

The Window Design Studio provides window coverings for residential and commercial clients throughout the Greater Bay Area. The company’s mobile showroom carries a wide variety of shutters, shades, blinds, and drapes made by industry-leading manufacturers like Hunter Douglas and Graber, and it also offers motorization systems that allow homeowners to control their window treatments from their smartphones or tablets.

Owner Michelle Nielsen credits much of The Window Design Studio’s success to its creative approach to the window covering selection process. “When we take on a job, we don’t just quote a product—we look at the entire home and try to give it a distinct look,” she says. “There are so many beautiful fabrics on the market, so we really enjoy the artistic practice of finding textures and patterns that tie everything together.”

The Window Design Studio prioritizes communication in every aspect of its operations, which Ms. Nielsen says is the key to achieving positive results. “We pride ourselves on being excellent listeners, so we approach each consultation with patience and take the time to understand our clients’ goals before moving forward. They appreciate how thorough we are when it comes to answering their questions and helping them choose the right products.”

“Our clients are very important to us, so we make sure they feel heard and understood during each step of their projects. Ultimately, we want to provide them with a smooth, pleasant experience that makes them feel confident that they made the right decision.”

When it comes to buying window treatments, do your homework to make sure you’re getting quality products for a fair price.
It’s easy to find discounted window blinds, but for high-quality, life-enhancing window fashions, you need to choose carefully to find the right provider and products. Here are some things to consider:

Your choice in window treatment companies matters.
Not all window treatment sellers are the same. From big-box stores to luxury sellers, you have plenty of options. But be careful making that choice, because the company you choose will set the tone for the entire job and the results you’ll live with afterward.

Start by getting three to five bids from different providers. Experts recommend carefully evaluating the numbers and details in each bid. “Sometimes you’ll get a supplier that accidentally or intentionally misses a room, doesn’t include the control system you want, or bids products from lower-quality manufacturers to offer estimates that look low,” explains Michelle Nielsen, owner of The Window Design Studio in Petaluma. “All things are not created equal, so you need to make sure your bid includes the right number of rooms and windows, the exact products you want, the control system you’re expecting, and the manufacturer you’ve chosen. You don’t want to sign a contract and then find out the price wasn’t quoted correctly.”

Don’t sacrifice quality for price.
Next, focus on the manufacturers and the exact products that they offer. “A lot of companies buy products very cheaply,” cautions Ms. Nielsen. “They promise a lot, but their products have inferior components. There’s a reason their price point is so low, and it’s usually because of how the products are manufactured.”

Choosing cheap materials made by inferior manufacturers may seem like a smart money-saving decision, but it’s almost a sure way to lose money and set yourself up for disappointment. “These products will cover your windows, but they won’t look as good, last as long or function as well,” says Ms. Nielsen. “You have to be really careful about what a company promises and what they deliver. It’s much better to pay for a superior product that will last a lifetime than a cheap product that will need to be replaced.”

Window covering companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, The Window Design Studio sets itself apart by bringing an extensive showroom right to its clients’ doorsteps. “We’re a shop-at-home service, which means our customers get to see our products in their own homes,” affirms owner Michelle Nielsen. “By seeing how different window coverings match with paint colors, lighting, furniture and artwork, we’re able to find the perfect elements for each situation.”

The Window Design Studio has been providing window coverings for residential and commercial clients throughout the Greater Bay Area since 2022. The company carries a wide variety of shutters, shades, blinds and drapes in its mobile showroom (including products made by Hunter Douglas, Graber and other industry leaders), and it also offers motorization systems that let homeowners control their window treatments digitally.

Unlike window covering companies that take a “one size fits all” approach to every job, The Window Design Studio takes the time to tie everything together aesthetically and give each client a “designed home” look. “We don’t just quote products—we find beautiful patterns, colors, and textures that give the home a cohesive look and make it feel customized,” says Ms. Nielsen. “Functionality is also important to us, so we address things like privacy, light control and energy efficiency to make sure our window coverings are serving a purpose in addition to looking great.”

Ultimately, Ms. Nielsen sees The Window Design Studio’s highly personalized service as its most important attribute. “Window coverings can be big investments, so we make sure our clients are educated on the products and have a good working knowledge of their options so they can make the right decisions,” she says. “When we meet with a client, we give them all the time and input they need. We listen to the entire scope of their needs and put a lot of time into helping them, which they really appreciate.”

Diamond Certified Researched Capabilities on The Window Design Studio

Service Area

serving area
Greater Bay Area
Serving the Greater Bay Area

Main Services

Window Coverings
  • Basement Window Coverings
  • Blinds For Sliding Glass Doors
  • Custom Window Treatments
  • Patio Roller Shades
  • Roller Shades For Windows
  • Roman Shades
  • Skylight Coverings
  • Vertical Cellular Shades
  • Window Coverings
  • Window Shades And Blinds
  • Window Treatments
  • Wood Blinds For Windows
Awnings
Shutters

Additional Services

Aluminum, Composite, Faux Wood & Vertical Blinds
Sheer, Blackout, Linen & Silk Drapes
Honeycomb, Roller, Roman & Woven Wood Shades
Plantation Shutters
Retractable Awnings
Motorization & Automation
Consultations

Company Info

Hours
Mon
10:00 am - 05:00 pm
Tue
10:00 am - 05:00 pm
Wed
10:00 am - 05:00 pm
Thu
10:00 am - 05:00 pm
Fri
10:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 10am – 5pm
Weekends & After Hours By Appointment
Website
Contact
The Window Design Studio

Capabilities Table

Company Name
The Window Design Studio
Phone Number
DCID Number
DCID7079818275
Managers
Michelle Nielsen and Paul Nielsen, Owners
Years in Industry
30 (Combined)
Memberships
Window Coverings Association of America (WCAA), Exciting Windows!
Insurance
Liability Insurance
Founded
2022
Customer Type
Residential, Commercial
Warranties & Guarantees
10-Year Performance Guarantee, Manufacturers’ Warranties on Products
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

The Window Design Studio Family Owned
Family Owned
The Window Design Studio Residential & Commercial
Residential & Commercial
The Window Design Studio Mobile Services Available
Mobile Services Available
The Window Design Studio Appointments Available
Appointments Available
The Window Design Studio Text Responses Available
Text Responses Available
The Window Design Studio Live Phone Call Answers
Live Phone Call Answers
The Window Design Studio Video Calls Available
Video Calls Available
The Window Design Studio Same-Day Response
Same-Day Response
The Window Design Studio Financing Available
Financing Available
The Window Design Studio Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From The Window Design Studio

1 of 3Picture of A recent window covering installation by The Window Design Studio - The Window Design Studio
A recent window covering installation by The Window Design Studio
Picture of A recent window covering installation by The Window Design Studio - The Window Design Studio
Picture of The Window Design Studio - The Window Design Studio
Picture of The Window Design Studio - The Window Design Studio

The Window Design Studio Website and External Feeds

Company Suggested Links

FAQs

By The Window Design Studio

How much do new window treatments cost?

Are automatic and smart window treatments available?

Can you recommend an installer?

What if something goes wrong with my shades?

Are there trends in window coverings?

Are your prices affordable?

The Window Design Studio Ratings and Survey Responses

diamondcertified logo
The Window Design Studio
42 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE APRIL 2023
CERT 2719

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File

Phone Survey Responsesfrom 42 Verified Customers

Ari W.

They found the best fit for my window situation and they addressed all of the designs for my budget and for the installation. They gave me tips for how to maintain them and they offered guarantees for the installation of them and for the longevity.

Just the personal touch and the depth of their knowledge, they provided all of the options available and they also price matched against other competitors.

Verified Customer of The Window Design Studio, 1 of 42

10 Quality
Yes Loyalty
Penelope G.

They were courteous and the company was quick, but getting the product was a whole different matter, as we are still waiting on a part. She will get back to us about it and she informed us throughout the process.

The quickness, they were in and out fairly quickly once the product did come in.

Verified Customer of The Window Design Studio, 2 of 42

10 Quality
Yes Loyalty
Roxanne B.

They are very knowledgeable and they picked out a variety of styles that will fit my house. They made lots of good recommendations and they also did our garage and our closet.

The communication was very good, even when things were slow. They would let me know when things would come back in stock and they were good with the installation work.

Verified Customer of The Window Design Studio, 3 of 42

10 Quality
Yes Loyalty
Shelly C.

To use them because they helped me pick colors and I wasn't sure what I wanted so they gave me advice and I was happy with what I got.

They were extremely helpful, super nice and professional. Michelle showed me what shutters looked like and I loved them. I didn't know I had that option.

Verified Customer of The Window Design Studio, 4 of 42

10 Quality
Yes Loyalty
Hailey J.

It just makes my life easier as an interior designer. I can look to her as an expert and she is consistent and thorough.

She is great in front of clients and she installs the products. She carries a ton of products and she has everything.

Verified Customer of The Window Design Studio, 5 of 42

10 Quality
Yes Loyalty
Rochelle M.

I find her to be professionally the best. She provides the best service and her prices are competitive.

Her personal demeanor, she cares, she works with you and she wants people to be happy.

Verified Customer of The Window Design Studio, 6 of 42

10 Quality
Yes Loyalty
Paul H.

Not much to tell, she helped us select our products and helped us order. She got them installed.

We got what we ordered on time, quickly and the order was correct.

Verified Customer of The Window Design Studio, 7 of 42

10 Quality
Yes Loyalty
Christy T.

That she was very professional and on time and kept me informed the whole way through.

She was friendly and on time and she came when she said she would. My delivery was a little late because of Covid, but she kept me informed the whole time.

Verified Customer of The Window Design Studio, 8 of 42

10 Quality
Yes Loyalty
Mary F.

They were great, responsive and really helpful. They got the job done efficiently.

Michelle was wonderful to work with.

Verified Customer of The Window Design Studio, 9 of 42

10 Quality
Yes Loyalty
Nancy R.

I thought it was very personal and helpful. She was great at following up.

The way that she would follow up because this was when there were a lot of supply issues going on and things kept getting delayed and she would strategize with me and I appreciated that.

Verified Customer of The Window Design Studio, 10 of 42

10 Quality
Yes Loyalty
Rochelle P.

They are great to work with, easygoing and they are committed.

She was very patient with us when we ran out of money at some point and she never pressured us.

Verified Customer of The Window Design Studio, 11 of 42

10 Quality
Yes Loyalty
Serena Q.

I have already referred her and she got a big order last week.

Michelle is easy to work with and knowledgeable.

Verified Customer of The Window Design Studio, 12 of 42

10 Quality
Yes Loyalty
Julian R.

I would use them again and I would refer them.They are good.

She is friendly. She will get back to you and work with you. She came out to my house and she is pretty good.

Verified Customer of The Window Design Studio, 13 of 42

10 Quality
Yes Loyalty
Stephanie G.

I would recommend them. They were pretty easy to work with.

The quality of the product, the service and the expectations were set well.

Verified Customer of The Window Design Studio, 14 of 42

10 Quality
Yes Loyalty
Martin F.

They should contact Michelle because that is what I did.

Efficiency, openness and communication skills

Verified Customer of The Window Design Studio, 15 of 42

10 Quality
Yes Loyalty
Sarah V.

It was easy and I liked the suggestions that they made.

They did a closet for me and they did some window shades. She had a lot of good suggestions about what design choices I should do, and when some issues arose, they came right out and took care of it.

Verified Customer of The Window Design Studio, 16 of 42

10 Quality
Yes Loyalty
Kelly T.

Michelle was very professional and had great ideas.

She directed me in the right direction, as I was hesitating about my decision.

Verified Customer of The Window Design Studio, 17 of 42

10 Quality
Yes Loyalty
Mary B.

They were very prompt, informative and very sweet.

She was knowledgeable about how it would mount and she had the information to back it up.

Verified Customer of The Window Design Studio, 18 of 42

10 Quality
Yes Loyalty
Shirley G.

Very accurate, customer service and good follow up

Primarily the customer service and the follow through, she responds right away and she is very responsive.

Verified Customer of The Window Design Studio, 19 of 42

10 Quality
Yes Loyalty
Carmel P.

They had a great selection and friendly service.

Very helpful in choosing window treatment

Verified Customer of The Window Design Studio, 20 of 42

10 Quality
Yes Loyalty
Virginia L.

They do good work and they are prompt.

I like Michelle.

Verified Customer of The Window Design Studio, 21 of 42

10 Quality
Yes Loyalty
Sallyann C.

I'd recommend calling Michelle first.

She is a great listener and very knowledgeable and enjoyable and very nice to work with.

Verified Customer of The Window Design Studio, 22 of 42

10 Quality
Yes Loyalty
Zoey K.

I have already referred a friend.

Michelle was amazing. She matched my trim to my house and gave me different selections. She really helped and she was incredible.

Verified Customer of The Window Design Studio, 23 of 42

10 Quality
Yes Loyalty
Mary W.

They were very easy to work with.

She managed to get our windows sorted for us.

Verified Customer of The Window Design Studio, 24 of 42

10 Quality
Yes Loyalty
Shirley W.

I had a very positive experience.

They were very helpful and punctual.

Verified Customer of The Window Design Studio, 25 of 42

10 Quality
Yes Loyalty
Alex Z.

That it was efficient and timely

She did a good job. She recommended certain blinds and colors for our house.

Verified Customer of The Window Design Studio, 26 of 42

10 Quality
Yes Loyalty
Kathy R.

That it was a good experience

She was knowledgeable, friendly and helped to have everything installed.

Verified Customer of The Window Design Studio, 27 of 42

10 Quality
Yes Loyalty
Noah D.

It was a positive experience.

They suggested colors, designs, and options for us and when they came to do the installation, they did it well and it was like they weren't there.

Verified Customer of The Window Design Studio, 28 of 42

10 Quality
Yes Loyalty
Heather C.

I have referred her already.

She is extremely knowledgeable and extremely helpful with any questions that we have.

Verified Customer of The Window Design Studio, 29 of 42

10 Quality
Yes Loyalty
Melissa Z.

That it was great

They had a very personal consultation and the installation was awesome.

Verified Customer of The Window Design Studio, 30 of 42

10 Quality
Yes Loyalty
Nicole F.

They were great.

They were easy to work with.

Verified Customer of The Window Design Studio, 31 of 42

10 Quality
Yes Loyalty
Andrea H.

Please use them.

She had helpful ideas and she was on the same page with understanding what I wanted. She came to the installation to make sure that things were done properly and she is a personable person.

Verified Customer of The Window Design Studio, 32 of 42

10 Quality
Yes Loyalty
Jason Y.

They are great.

No overpromises and they get it done in a timely manner.

Verified Customer of The Window Design Studio, 33 of 42

10 Quality
Yes Loyalty
Michael A.

It was great.

Their customer service and responsiveness were amazing.

Verified Customer of The Window Design Studio, 34 of 42

10 Quality
Yes Loyalty
Gary G.

To use them

They were knowledgeable people.

Verified Customer of The Window Design Studio, 35 of 42

10 Quality
Yes Loyalty
Robert T.

They were helpful, spent the time necessary and went through all of the options.

Michelle's personable nature and willingness to help

Verified Customer of The Window Design Studio, 36 of 42

9 Quality
Yes Loyalty
Emily S.

It was good and I have referred her to quite a few of my friends.

Reasonable price and good choices, she has good variety, quality of work and the product.

Verified Customer of The Window Design Studio, 37 of 42

9 Quality
Yes Loyalty
Kristen R.

Michelle is very friendly, reliable and she does good work.

I felt comfortable with her and that she would not take advantage of me. She gave me good ideas and any mistakes would be rectified.

Verified Customer of The Window Design Studio, 38 of 42

9 Quality
Yes Loyalty
Don R.

It was a positive experience and she was very helpful.

She understood about her products and she walked me through the various levels of price points and made suggestions to help me make the decision.

Verified Customer of The Window Design Studio, 39 of 42

9 Quality
Yes Loyalty
Karen J.

I was satisfied with it.

She was friendly and she knew what she was talking about. She gave me some information that I needed to know before making my purchase.

Verified Customer of The Window Design Studio, 40 of 42

9 Quality
Yes Loyalty
Eric L.

Pretty straightforward and simple

It was just a fast process and easy communication.

Verified Customer of The Window Design Studio, 41 of 42

8 Quality
Yes Loyalty
Alexander M.

They did a good job.

We got what we ordered.

Verified Customer of The Window Design Studio, 42 of 42

5 Quality
Yes Loyalty
READ ALL 42 SURVEY RESPONSES