The Pool Doctor has been servicing and repairing Bay Area pools and spas since 1956. The company provides full maintenance and upkeep, including cleaning, consultation and chemical treatment. Each pool is visited on a schedule that’s customized to meet the client’s needs.
Owners Gary and Kelly Heath are dedicated to keeping The Pool Doctor’s long-standing reputation intact by providing the highest level of customer service and satisfaction in the pool and spa service industry. This commitment to excellence is shared by the company’s staff, which has more than 120 years of combined experience. The Heaths provide continuous training throughout the year on new products and best practices to make sure their staff members and repair technicians continue to be the most knowledgeable in the field.
The Pool Doctor specializes in pool and spa automation and integration services, including automated chemical control, new iPhone applications and energy-efficient equipment that can reduce pool energy costs by up to 90 percent. As a licensed contractor, the company also offers VGB compliance and provides underwater repairs by utilizing a team of Scuba Schools International (SSI) Certified divers.
“We strive to operate as the most dependable, reliable and knowledgeable business in our field. Our customers appreciate that we're a family-owned and operated business–we do our best to keep them happy, and if there's ever a problem, we work together to find solutions. Our employees have positive attitudes and a sense of pride in their work, and that's reflected by our customers, many of whom have been coming to us for decades.”
Illegitimate operators create huge problems for the industry - and for you.
Before hiring a pool contractor, it’s a simple thing to check their licensing with the California State Licensing Board—but many homeowners don’t. This can be a problem in a state whose pool and spa industry has no shortage of unlicensed contractors, according to Sharon Hiebing, owner of The Pool Doctor. By law, no unlicensed contractor is allowed to perform work whose value exceeds $500.
“You have these people coming in who aren’t licensed and doing work they shouldn’t be doing. They’re not legally allowed to, and there’s a good chance they haven’t got the skills or experience,” says Hiebing.
If you’re a commercial customer, hiring unlicensed contractors could cost you more than just headaches. Safety regulations are constantly tightening, and facilities like public pools or apartment complexes that are found out of compliance could face criminal charges. More important, the consequences for their patrons could be life threatening.
A good contractor will also be adept at quickly identifying root problems and fixing them—and them alone. Be leery of companies that always seem as though they’re trying to sell you more of everything. If you need a new seal, they shouldn’t be quoting you a price for a new motor. If you suspect products or services are being forced on you that you don’t really need, hold off on making a decision until you can get a second opinion.
Before hiring a pool contractor, it's a simple thing to check their licensing with the California State Licensing Board–but many homeowners don't. This can be a problem in a state whose pool and spa industry has no shortage of unlicensed contractors. By law, no unlicensed contractor is allowed to perform work whose value exceeds $500.
If you're a commercial customer, hiring unlicensed contractors could cost you more than just headaches. Safety regulations are constantly tightening, and facilities like public pools or apartment complexes that are found out of compliance could face criminal charges. More important, the consequences for their patrons could be life threatening.
A good contractor will also be adept at quickly identifying root problems and fixing them–and them alone. Be leery of companies that always seem as though they're trying to sell you more of everything. If you need a new seal, they shouldn't be quoting you a price for a new motor. If you suspect products or services are being forced on you that you don't really need, hold off on making a decision until you can get a second opinion.
