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TD West Electric, Inc.

Electrical Contractor
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Alameda  San Mateo  Santa Clara Counties
Diamond Certified Company Report
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TD West Electric, Inc.
70 SURVEYS
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  • Rating
3 CONSECUTIVE YEARS
SINCE JANUARY 2023
CERT 2704

Diamond Certified Ratings Dashboard

70

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 70 SURVEY RESPONSES

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  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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  • Diamond Certified Video Player
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TD West Electric, Inc.
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Diamond Certified Researched Articles on TD West Electric, Inc.

researched article

A recent lighting installation by TD West Electric

TD West Electric, Inc. provides electrical repair, installation, and maintenance services for residential and commercial clients in Alameda, Contra Costa, Santa Clara, and San Mateo Counties. The company has the in-house capabilities to handle everything from electrical panel upgrades to whole house rewiring projects, and it’s also qualified to install charging systems for Teslas and other electric vehicles.

Owner Dinh Nguyen says TD West Electric’s ability to troubleshoot and solve complicated electrical issues has been a key element of its success. “There are always challenges and problems that arise with electrical work, but we’re good at switching gears and coming up with solutions on the fly. Some companies will just swap out faulty components or apply temporary patches, but we focus on identifying the root of the problem and providing a permanent fix.”

TD West Electric prioritizes communication on each project, which Mr. Nguyen says is essential for ensuring positive results. “We take the time to answer our clients’ questions and educate them about the nuances of what we’re doing. We also follow up with them after the work is complete to confirm that everything has been done correctly. They really appreciate that type of ongoing support.”

“Our goal is to provide every client with the best possible electrical service, regardless of the size of their job. By maintaining the highest standards of quality, while adhering to current electrical codes and completing jobs in a timely manner, we are able to leave our clients with the best possible experience.”

Should you replace your electrical panel?
Electrical repairs can be expensive, so things like electrical panel upgrades often get pushed back until they’re absolutely necessary. However, according to experts like Dinh Nguyen, owner of TD West Electric, Inc. in Union City, sometimes the best move is upgrading electrical panels before they’re obsolete or dangerous.

“As electric vehicles and appliances become more popular, homes need bigger panels and more power,” he explains. “But codes and requirements are also changing, and some of them make installing new panels more expensive. If you’re remodeling your home or considering a panel upgrade, this might be a good time to do it before the process becomes harder and more expensive.”

Here’s when you should consider upgrading your home’s electrical panel:

Your panel is old or has specific risk factors. Most electrical panels are designed to last for 25 to 40 years. “I recommend replacing electrical panels when they’re no longer safe due to age, wear or malfunctions,” says Mr. Nguyen. “You should also consider replacing panels that have been recalled or if the manufacturer is no longer in business.”

You’re thinking about selling your home. New electrical panels can increase home resale values. Buyers often see upgraded panels as a plus for home safety and more available power for their appliances and other electrical needs.

You’re remodeling or adding on to your home. Bigger homes need more power that only larger panels can provide.

You’re buying an electric vehicle. EVs require more electrical output for in-home chargers. If your current panel can’t support the power demands, it can take longer or be impossible to charge your electric vehicle.

Your current electrical system is problematic or outdated. Overloaded breaker boxes, single breakers with dual wires (also called double-tapping) and overcrowding can create conditions for power arcing, arc flashes, and electrical fires. The fix? Replace crowded panels with larger ones.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for electrical contractors that have earned the prestigious Diamond Certified award. For TD West Electric, Inc., the key to keeping clients happy is simple: take a detail-oriented approach to every project, even when it comes to work that nobody will see. “Even if we’re running a wire in a crawl space or an attic, we have to do it perfectly because we take pride in our work,” says owner Dinh Nguyen. “I learned that lesson as a journeyman electrician and passed it on to my staff. Our mission is to provide quality, safe electrical installations that look great and work correctly.”

TD West Electric has been providing electrical repair, installation, and maintenance services for residential and commercial clients in Alameda, Santa Clara, and San Mateo Counties since 2017. The company is qualified to handle everything from electrical panel upgrades to whole house rewiring projects, and it also has the training and equipment to install electric vehicle (EV) charging systems.

Unlike less experienced electrical contractors that push through jobs without bothering to explain their process to clients, TD West Electric takes the time to answer its customers’ questions and give them insight into their projects. “Most people have no idea how or why electrical work is done, so they often have a lot of questions, and we’re never too busy to answer them,” says Mr. Nguyen. “That helps relieve some of their tension and makes the work environment a lot better for everyone. They feel at ease because we’re able to prove that we know what we’re doing.”

Ultimately, Mr. Nguyen sees TD West Electric’s dedication to quality and value as its most important attribute. “Our prices aren’t always the lowest, but we stand behind our work and do it correctly the first time,” he affirms. “We arrive in a timely manner and provide support, answers, and upfront pricing. Our quotes are very thorough because we want our clients to know exactly what they’re paying for. They appreciate our clarity and love that there are never hidden fees or upcharges, regardless of how complicated the work ends up being.”

Diamond Certified Researched Capabilities on TD West Electric, Inc.

Service Area

Alameda County
Contra Costa County
Santa Clara County
San Mateo County
Serving Alameda, Contra Costa, Santa Clara and San Mateo Counties, Including Los Altos, Palo Alto, Berkeley, Fremont, Hayward, San Mateo and Mountain View

Main Services

Electrical Contractor
  • Ceiling Fan Repair
  • Electrical Panel Upgrades
  • Electrical Repairs
  • Electrical Services
  • Lighting Repairs
  • Outlet Installations
  • Subpanel Installation
  • Whole Home Surge Protectors

Additional Services

Electrical/Main Panel Upgrades
Recessed Lighting
Electric Vehicle (EV) Charging Stations
Additional Circuits
Whole House Rewiring
Commercial Tenant Improvements
Commercial and Residential Electrical Service
Conduit Work
Troubleshooting and Repair

Company Info

Hours
Mon
08:00 am - 04:30 pm
Tue
08:00 am - 04:30 pm
Wed
08:00 am - 04:30 pm
Thu
08:00 am - 04:30 pm
Fri
08:00 am - 04:30 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 4:30pm
Website
Contact
TD West Electric, Inc.

Capabilities Table

Company Name
TD West Electric, Inc.
Phone Number
DCID Number
DCID5106486992
Managers
Dinh Nguyen and Tom Huynh, Owners
Years in Industry
16 (Mr. Nguyen)
# of Employees
13
License
1029110
Insurance
Liability Insurance,
Workers' Compensation
Founded
2017
Customer Type
Residential, Commercial
Warranties & Guarantees
10-Year Warranty on Electrical Panels, 1-Year Warranty on Labor
Payment Accepted
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

TD West Electric, Inc. Family Owned
Family Owned
TD West Electric, Inc. Senior Discount
Senior Discount
TD West Electric, Inc. Special Discount
Special Discount
TD West Electric, Inc. Residential & Commercial
Residential & Commercial
TD West Electric, Inc. Free Quotes & Consultations
Free Quotes & Consultations
TD West Electric, Inc. Free Estimates
Free Estimates
TD West Electric, Inc. Text Responses Available
Text Responses Available
TD West Electric, Inc. Live Phone Call Answers
Live Phone Call Answers
TD West Electric, Inc. Video Calls Available
Video Calls Available
TD West Electric, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor

Select Photos From TD West Electric, Inc.

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TD West Electric, Inc.
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Picture of TD West Electric, Inc. - TD West Electric, Inc.
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Picture of TD West Electric, Inc. - TD West Electric, Inc.

Diamond Certified Expert Contributor Advice & Tips

Dinh Nguyen is owner of TD West Electric, Inc., a Diamond Certified company. He can be reached at (510) 854-9677 or dn@tdwestelectric.com.

Dinh Nguyen is owner of TD West Electric, Inc., a Diamond Certified company. He can be reached at (510) 854-9677 or dn@tdwestelectric.com.

Dinh Nguyen: An Inspiring Journey

By Matt Solis, Editor

Dinh Nguyen has come a long way as an electrician, but his professional journey pales in comparison to the dramatic way he arrived in the United States in the first place. “I was born in Vietnam and left with my parents in 1983—we were some of the original ‘boat people,’” he explains. “I remember being cradled by my mom while we were at sea for four days, hoping we would make it to land. We were fortunate because my dad was the captain of the boat and he was a very good ...

Read Full Article - Dinh Nguyen: An Inspiring Journey

TD West Electric, Inc. Website and External Feeds

FAQs

By TD West Electric, Inc.

Why do I need to replace my electrical panel?

How do I know if my electrical system is safe?

When should I upgrade my electrical panel?

Do I need GFI receptacles in my kitchen?

I’m thinking about selling my house. Does it need to meet electrical code?

TD West Electric, Inc. Ratings and Survey Responses

diamondcertified logo
TD West Electric, Inc.
70 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
3 CONSECUTIVE YEARS
SINCE JANUARY 2023
CERT 2704

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 70 Verified Customers

Anthony V.

Competitive pricing, friendly staff, easy to work with and schedule and I found them online through Yelp. They are highly rated and I got to speak with Dinh. He is a really friendly guy and he is the major reason I decided to go with them for my electrical project.

Verified Customer of TD West Electric, Inc., 1 of 70

10 Quality
Yes Loyalty
Madison S.

I have already recommended them to a friend and they used them already. They are responsive and their pricing is right on. Dinh is super friendly and he answered all of my questions.

Verified Customer of TD West Electric, Inc., 2 of 70

10 Quality
Yes Loyalty
Michael A.

The price is reasonable. They did the job quickly and professionally. They did a number of small jobs around my house and I am satisfied with what they did.

Verified Customer of TD West Electric, Inc., 3 of 70

10 Quality
Yes Loyalty
Kimberlee S.

I started my conversation with Dinh and he was most helpful. He had specific rules to adhere to. His folks were wonderful, on time and knowledgeable.

Verified Customer of TD West Electric, Inc., 4 of 70

10 Quality
Yes Loyalty
Natalie S.

They saved me a ton of money, as he found the issue to be minor and another electrician quoted me a much higher price.

Verified Customer of TD West Electric, Inc., 5 of 70

10 Quality
Yes Loyalty
Eugene W.

They have done exactly what we were looking for and they kept a good schedule. They cleaned up after themselves.

Verified Customer of TD West Electric, Inc., 6 of 70

10 Quality
Yes Loyalty
Julie B.

They were friendly and efficient. When they broke a light fixture, they fixed it without charging me.

Verified Customer of TD West Electric, Inc., 7 of 70

10 Quality
Yes Loyalty
Michael

They are very knowledgeable and they do great work. They follow through on their promises.

Verified Customer of TD West Electric, Inc., 8 of 70

10 Quality
Yes Loyalty
Dillan H.

They were easy to use and the whole thing was very simple. He took care of everything.

Verified Customer of TD West Electric, Inc., 9 of 70

10 Quality
Yes Loyalty
Mary A.

They are great and very professional. They did the project in a timely manner.

Verified Customer of TD West Electric, Inc., 10 of 70

10 Quality
Yes Loyalty
Jim S.

They were very good and competent. I was happy with all aspects of their work.

Verified Customer of TD West Electric, Inc., 11 of 70

10 Quality
Yes Loyalty
Amy

I would refer them to my friends if they needed an electrician.

Verified Customer of TD West Electric, Inc., 12 of 70

10 Quality
Yes Loyalty
Abigail N.

He is good. He has a lot of knowledge and a good price as well.

Verified Customer of TD West Electric, Inc., 13 of 70

10 Quality
Yes Loyalty
Michael F.

They are fast, easy to get a hold of and they do good work.

Verified Customer of TD West Electric, Inc., 14 of 70

10 Quality
Yes Loyalty
James R.

They are a professional and skilled electrician company.

Verified Customer of TD West Electric, Inc., 15 of 70

10 Quality
Yes Loyalty
Mario L.

Good communication and they did the job as promised.

Verified Customer of TD West Electric, Inc., 16 of 70

10 Quality
Yes Loyalty
Eric G.

They were professional, punctual and informative.

Verified Customer of TD West Electric, Inc., 17 of 70

10 Quality
Yes Loyalty
Jeff M.

If you need an electrician, give them a call.

Verified Customer of TD West Electric, Inc., 18 of 70

10 Quality
Yes Loyalty
Eric C.

They are professional and easy to work with.

Verified Customer of TD West Electric, Inc., 19 of 70

10 Quality
Yes Loyalty
Jasmeen K.

It was great. We would work with them again.

Verified Customer of TD West Electric, Inc., 20 of 70

10 Quality
Yes Loyalty
Hope H.

Very professional and they should use them.

Verified Customer of TD West Electric, Inc., 21 of 70

10 Quality
Yes Loyalty
Don

Very professional and they did a great job.

Verified Customer of TD West Electric, Inc., 22 of 70

10 Quality
Yes Loyalty
Maria D.

They are very efficient and they are fast.

Verified Customer of TD West Electric, Inc., 23 of 70

10 Quality
Yes Loyalty
Minerva B.

They are knowledgeable and professional.

Verified Customer of TD West Electric, Inc., 24 of 70

10 Quality
Yes Loyalty
Jackson L.

They were good and it went pretty well.

Verified Customer of TD West Electric, Inc., 25 of 70

10 Quality
Yes Loyalty
Linda V.

They were great electricians.

Verified Customer of TD West Electric, Inc., 26 of 70

10 Quality
Yes Loyalty
J.L.

I would recommend using them.

Verified Customer of TD West Electric, Inc., 27 of 70

10 Quality
Yes Loyalty
John L.

Great service and nice people

Verified Customer of TD West Electric, Inc., 28 of 70

10 Quality
Yes Loyalty
Sebastian W.

The owner was very friendly.

Verified Customer of TD West Electric, Inc., 29 of 70

10 Quality
Yes Loyalty
Emma S.

It was very professional.

Verified Customer of TD West Electric, Inc., 30 of 70

10 Quality
Yes Loyalty
Luna C.

It was a good experience.

Verified Customer of TD West Electric, Inc., 31 of 70

10 Quality
Yes Loyalty
Sue

I would recommend them.

Verified Customer of TD West Electric, Inc., 32 of 70

10 Quality
Yes Loyalty
Andy C.

They are professional.

Verified Customer of TD West Electric, Inc., 33 of 70

10 Quality
Yes Loyalty
Steve Z.

They did a good job.

Verified Customer of TD West Electric, Inc., 34 of 70

10 Quality
Yes Loyalty
Arlene

Very professional

Verified Customer of TD West Electric, Inc., 35 of 70

10 Quality
Yes Loyalty
Julie W.

They are great.

Verified Customer of TD West Electric, Inc., 36 of 70

10 Quality
Yes Loyalty
Jon L.

They were good and they did the job well. They explained what the service was going to be.

Verified Customer of TD West Electric, Inc., 37 of 70

9 Quality
Yes Loyalty
Jacob T.

It was okay and I talked to them about what needed to get done.

Verified Customer of TD West Electric, Inc., 38 of 70

9 Quality
Yes Loyalty
Kat G.

Good customer service, good communication and easy to work with

Verified Customer of TD West Electric, Inc., 39 of 70

9 Quality
Yes Loyalty
Gavin R.

They were on time and they finished everything on time.

Verified Customer of TD West Electric, Inc., 40 of 70

9 Quality
Yes Loyalty
Steven H.

The owner was very helpful and very informative.

Verified Customer of TD West Electric, Inc., 41 of 70

9 Quality
Yes Loyalty
Nick F.

I was able to contact him with questions.

Verified Customer of TD West Electric, Inc., 42 of 70

9 Quality
Yes Loyalty
Penelope T.

Very good service at a reasonable cost

Verified Customer of TD West Electric, Inc., 43 of 70

9 Quality
Yes Loyalty
Michael M.

They were quite good and responsive.

Verified Customer of TD West Electric, Inc., 44 of 70

9 Quality
Yes Loyalty
Sudharsan R.

They did a good job at a fair price.

Verified Customer of TD West Electric, Inc., 45 of 70

9 Quality
Yes Loyalty
Liam T.

They did the job quite well.

Verified Customer of TD West Electric, Inc., 46 of 70

9 Quality
Yes Loyalty
Julian J.

It was good, actually.

Verified Customer of TD West Electric, Inc., 47 of 70

9 Quality
Yes Loyalty
Sydney H.

It is pretty good.

Verified Customer of TD West Electric, Inc., 48 of 70

9 Quality
Yes Loyalty
Gabriel M.

They were good.

Verified Customer of TD West Electric, Inc., 49 of 70

9 Quality
Yes Loyalty
Harper

The service was good. The only thing that could be improved is that there were some communication gaps and they could have improved by communicating better. They would have finished sooner if they had done that.

Verified Customer of TD West Electric, Inc., 50 of 70

8 Quality
Yes Loyalty