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Sterling Roofing Co., Inc.

Roofing
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Marin  Napa  Sonoma Counties
Diamond Certified Company Report
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Sterling Roofing Co., Inc.
121 SURVEYS
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  • Rating
3 CONSECUTIVE YEARS
SINCE FEBRUARY 2023
CERT 2712

Diamond Certified Ratings Dashboard

121

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 121 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Sterling Roofing Co., Inc.
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Diamond Certified Researched Articles on Sterling Roofing Co., Inc.

researched article

Sterling Roofing Co. installed the roof on this home.

Sterling Roofing Co., Inc. installs, repairs and maintains all types of roofing systems (including metal and TPO) for residential and commercial clients in Sonoma, Napa, and Marin Counties. The family-owned and operated company also has the in-house capabilities to work on related projects like skylight and gutter installations, and its technicians are available 24/7 to handle emergencies.

Owner Jeremy Jagdfeld says Sterling Roofing Co.’s customer-oriented approach to roofing has been the key to its two decades of success. “Our clients know they can trust the quality of our work, so they feel comfortable and confident throughout their projects. When they see the finished product and realize how hard we worked to fulfill their needs, they’re always very happy and thankful, which is a great feeling.”

Sterling Roofing Co. prioritizes open communication in every aspect of its operations, which Mr. Jagdfeld says is important for ensuring a smooth process. “We always send our clients brochures and pamphlets with information about their projects, and we provide lists of other jobs that we’ve done so they can see our work in person. By keeping them informed, we’re able to give them the best possible service for their particular situations.”

“Our clients are our number one priority, so we focus on providing them with high-quality roofing work that meets and exceeds their expectations. We give them peace of mind by applying our superior workmanship and ingenuity to every phase of their projects.”

Take simple steps to make your roof last longer and delay the need for expensive repairs.
Most roofs can be expected to last for at least 15 years (depending on the type of roof and weather conditions), but by properly maintaining your roof and quickly identifying warning signs, you can nearly double that. The first step to taking care of your roof is regular inspection. By having inspections performed by a qualified roofing contractor and checking your roof once a year or after a heavy storm, you can catch problems early and take care of them before they become too expensive. Here are some more roof maintenance tips:

Check roof flashings. Roof flashings are one of the biggest reasons for a leaky roof. They cover areas where the roof pitch changes (chimneys, vents, skylights) and are often made of metal, so they’re weaker than the roof surface surrounding them and can be compromised by bad weather. Check your flashings annually and look for tearing, rusting, leaking, and general signs of wear.

Caulk nail heads, flashing fasteners, and mounting brackets near vents and chimneys. This will keep nails and bolts from rusting and prevent water from leaking into the roof. A professional can do this for you, but you can also do it yourself with a tube of roof caulk and a caulking gun.

Get rid of leaves and debris. Leaves can trap moisture on the surface of your roof, making it more susceptible to rotting and deterioration. If leaves gather in valleys and gutters on your roof, sweep them off as soon as possible.

Remove roof lichen and moss. Lichen and moss can damage a roof by attaching to the paint and particles, causing the surface of the roof to flake or crack. They can also permanently pit or crack roof tiles, and moss keeps roofs from drying out, which can result in a deterioration of roofing materials. Use a roof lichen killer to prevent plant growth and keep your roof looking like new.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing contractors that have earned the prestigious Diamond Certified award. For Sterling Roofing Co., Inc., the key to keeping clients happy is simple: provide them with high-quality work and trustworthy customer service throughout every phase of their projects. “Our customers trust us because they know their work is going to be completed to the highest standards,” says owner Jeremy Jagdfeld. “We care about their needs and treat them fairly, which makes them feel more comfortable and confident during the roofing process.”

Sterling Roofing Co. has been installing, repairing and maintaining roofing systems for residential and commercial clients in Sonoma, Napa, and Marin Counties since 2004. The family-owned and operated company is also qualified to work on related jobs like gutter and skylight installations, and it offers 24/7 emergency services for the convenience of its customers.

Unlike roofing companies whose owners delegate project management responsibilities to less experienced employees, Sterling Roofing Co. provides every job with the hands-on expertise of Mr. Jagdfeld himself. “I’m a second-generation roofer with more than 30 years of experience, so I know what it takes to ensure a job well done,” he says. “My team and I put a lot of hard work into every project, so it’s very rewarding to see the finished product and know that we’re making our community a better place.”

Sterling Roofing Co. further sets itself apart by only installing high-quality products made by industry-leading manufacturers and its own fabrication shop. “A lot of roofing companies try to be the cheapest so they can win jobs, but that means they have to use some lesser products,” explains Mr. Jagdfeld. “We use the best products that are available and install them correctly. We also do our own woodworking, painting and sheet metal fabrication, so we can make sure everything is done properly.”

Diamond Certified Researched Capabilities on Sterling Roofing Co., Inc.

Service Area

serving area
Sonoma County
Napa County
Marin County
Serving Sonoma, Napa and Marin Counties

Main Services

Roofing
  • Cedar Shake
  • Metal Shingles
  • Residential Roofing
  • Roof Coatings
  • Roof Inspection
  • Roof Leak Repair
  • Roof Moss Removal
  • Roof Repair
  • Roof Replacement
  • Roofing Installation
  • Steel Roofing

Additional Services

Roof Inspection, Maintenance & Repairs
Reroofing
Metal, Asphalt Composition & TPO Roofing
Skylights
Gutter Installation & Cleaning

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Sat – Sun: By Appointment
24-Hour Emergency Service Available
Website
Contact
Sterling Roofing Co., Inc.

Capabilities Table

Company Name
Sterling Roofing Co., Inc.
Phone Number
DCID Number
DCID7074954161
Managers
Jeremy and Asia Jagdfeld, Owners
Years in Industry
30 (Mr. Jagdfeld)
# of Employees
11
License
846392
Memberships
Better Business Bureau, Sonoma Valley Chamber of Commerce
Insurance
Liability Insurance,
Workers' Compensation
Founded
2004
Customer Type
Residential, Commercial
Warranties & Guarantees
12-Year Warranty on Craftsmanship
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

Sterling Roofing Co., Inc. Family Owned
Family Owned
Sterling Roofing Co., Inc. Established in 2004
Established in 2004
Sterling Roofing Co., Inc. Emergency 24/7
Emergency 24/7
Sterling Roofing Co., Inc. Residential & Commercial
Residential & Commercial
Sterling Roofing Co., Inc. Free Estimates
Free Estimates
Sterling Roofing Co., Inc. Appointments Available
Appointments Available
Sterling Roofing Co., Inc. Same-Day Response
Same-Day Response
Sterling Roofing Co., Inc. Fixed Pricing
Fixed Pricing
Sterling Roofing Co., Inc. Green business Practices
Green business Practices
Sterling Roofing Co., Inc. Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Sterling Roofing Co., Inc.

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Sterling Roofing Co., Inc.
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Picture of Sterling Roofing Co., Inc. - Sterling Roofing Co., Inc.
Picture of Sterling Roofing Co., Inc. - Sterling Roofing Co., Inc.

Diamond Certified Expert Contributor Advice & Tips

Jeremy Jagdfeld is owner of Sterling Roofing Co., Inc., a Diamond Certified company. He can be reached at (707) 533-4965 or jeremy@sterlingroofingco.com.

Jeremy Jagdfeld is owner of Sterling Roofing Co., Inc., a Diamond Certified company. He can be reached at (707) 533-4965 or jeremy@sterlingroofingco.com.

Jeremy Jagdfeld: Driven to Succeed

By Matt Solis, Editor


Jeremy Jagdfeld has been connected to the roofing industry his entire life, and even though he spent some time exploring other professional avenues, he always knew he’d end up back in the family trade. “My dad owned his own roofing business and I worked with him for a couple of summers when I was a teenager before moving on to other things,” he explains. “Eventually, I decided to get back into roofing, but I ended up injuring my back and it took me o...

Read Full Article - Jeremy Jagdfeld: Driven to Succeed

Sterling Roofing Co., Inc. Website and External Feeds

FAQs

By Sterling Roofing Co., Inc.

Can you inspect my roof and check its condition?

Will you give me samples of roofing materials and colors?

Do you only install and repair roofs?

What is a cool roof? Can I install one on my home?

Are there fire-safe roofing options?

Can you inspect my roof even if it’s too brittle or steep to walk on?

Sterling Roofing Co., Inc. Ratings and Survey Responses

diamondcertified logo
Sterling Roofing Co., Inc.
121 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
3 CONSECUTIVE YEARS
SINCE FEBRUARY 2023
CERT 2712

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 121 Verified Customers

Marguerita C.

Jeremy is reliable and professional. The work is done in a timely manner. I would highly recommend them and I always do. They always give really good estimates and it's a nice family owned business.

The reliability and follow through

Verified Customer of Sterling Roofing Co., Inc., 1 of 121

10 Quality
Yes Loyalty
Mary C.

I really like them. They did my garage roof and I called them back when I had another job. They told me the job could wait, as it was not critical. They are very personable and very nice.

They came when they said they would come and the cost was what they said it would be. They also cleaned up everything.

Verified Customer of Sterling Roofing Co., Inc., 2 of 121

10 Quality
Yes Loyalty
Jason

My experience was good. I would tell people to obviously shop around, get the information you need and pick what fits your needs best. They were good though.

They were professional, did a good job and didn't leave a mess behind.

Verified Customer of Sterling Roofing Co., Inc., 3 of 121

10 Quality
Yes Loyalty
Jennifer P.

That they are very experienced and I feel like their crew is very experienced. They do a good job of completing the job and they are very knowledgeable.

I feel like when I get a response from them and they complete the job, it is completed well.

Verified Customer of Sterling Roofing Co., Inc., 4 of 121

10 Quality
Yes Loyalty
Cyd G.

I am in real estate and we use Sterling Roofing exclusively to do all of our roof inspections. They are thorough, responsive and professional.

Pretty much everything, very friendly and knowledgeable

Verified Customer of Sterling Roofing Co., Inc., 5 of 121

10 Quality
Yes Loyalty
Taira R.

They were extremely helpful and they were very responsive. They did very good quality work and I am only taking this call because of them.

Everything, I did appreciate that they were reasonable and fair. They explained everything.

Verified Customer of Sterling Roofing Co., Inc., 6 of 121

10 Quality
Yes Loyalty
Sharon D.

They did a great job. although, they were a little late. In the end, they prevented us from having future leaks, so I am very happy.

When we moved in, they did the inspection and they found a leak. They fixed it and I am happy.

Verified Customer of Sterling Roofing Co., Inc., 7 of 121

10 Quality
Yes Loyalty
Joanne S.

They were efficient and they finished in a couple of days with no problems. I enjoyed the company. They were easy to work with.

They worked very quickly and I was happy that they didn't stay here forever.

Verified Customer of Sterling Roofing Co., Inc., 8 of 121

10 Quality
Yes Loyalty
Deborah B.

They were excellent. I would highly recommend them. They have a great crew, they're professional and the prices are fair.

They're very professional.

Verified Customer of Sterling Roofing Co., Inc., 9 of 121

10 Quality
Yes Loyalty
Bill P.

They were great and I would highly recommend them. They may not have the lowest quote, but they are definitely worth it.

We had some problem with a roof the day before Thanksgiving and it was raining. He was able to patch up the roof.

Verified Customer of Sterling Roofing Co., Inc., 10 of 121

10 Quality
Yes Loyalty
Fritz W.

They were great. They showed up during a rain storm and fixed a leaky roof. They prevented a lot of damage in the house.

Everything, they came in the middle of a rain storm on a Sunday and they prevented rain from coming into our house.

Verified Customer of Sterling Roofing Co., Inc., 11 of 121

10 Quality
Yes Loyalty
Jerrod O.

They were very conscientious about my specific roof and answered all of my questions before I could even ask them.

It was a great service from start to finish and I didn't have to clean up after them.

Verified Customer of Sterling Roofing Co., Inc., 12 of 121

10 Quality
Yes Loyalty
Joe C.

They're qualified, professional, trustworthy and they try to get to you quickly when you have a leak.

They're just really nice people.

Verified Customer of Sterling Roofing Co., Inc., 13 of 121

10 Quality
Yes Loyalty
Max H.

They're consistent and good at getting back to you. I have absolutely nothing bad to say about them.

They're very proactive in telling me what's going to happen. I use them for my roofing every year.

Verified Customer of Sterling Roofing Co., Inc., 14 of 121

10 Quality
Yes Loyalty
Sean B.

We ended up with a leak in the middle of a rainstorm and he sent someone out right at that minute.

They did great job.

Verified Customer of Sterling Roofing Co., Inc., 15 of 121

10 Quality
Yes Loyalty
Hector A.

It is pretty straight to the point. They tell you what you want and he is pretty quick to respond.

I let him know my situation and he was really busy, but he still found time to fit me in.

Verified Customer of Sterling Roofing Co., Inc., 16 of 121

10 Quality
Yes Loyalty
Gayle O.

They made themselves available in an emergency situation and they were consistently professional.

First of all, they were referred to me by someone who I trusted and they were professional, fair and trustworthy.

Verified Customer of Sterling Roofing Co., Inc., 17 of 121

10 Quality
Yes Loyalty
Jim M.

They cooperated with me and used the materials I wanted them to use that other roofers wouldn't.

I like that they're responsive.

Verified Customer of Sterling Roofing Co., Inc., 18 of 121

10 Quality
Yes Loyalty
Reiner T.

They are accommodating, fast and good. They don't try to sell you something that you don't need.

They just do really good work and they are fast and timely.

Verified Customer of Sterling Roofing Co., Inc., 19 of 121

10 Quality
Yes Loyalty
Gary U.

They're just the best. I've used them a few times. They show up quickly and do a great job.

They seem to be a good value.

Verified Customer of Sterling Roofing Co., Inc., 20 of 121

10 Quality
Yes Loyalty
Christopher S.

They seemed to get the job done quickly and they answered my questions. It was affordable.

They came out quickly and they fixed the problem. I have no complaints.

Verified Customer of Sterling Roofing Co., Inc., 21 of 121

10 Quality
Yes Loyalty
Joseph

I thought they were good. We didn't have any issues or concerns. I would recommend them.

They are quick.

Verified Customer of Sterling Roofing Co., Inc., 22 of 121

10 Quality
Yes Loyalty
Francoise H.

They call back, clean up after themselves and do the job they say they're going to do.

They call back and get the job done.

Verified Customer of Sterling Roofing Co., Inc., 23 of 121

10 Quality
Yes Loyalty
Marilyn H.

It was very thorough, informational and the guy worked until the job was finished.

The fact that when I called they knew exactly what the problem was and sent someone out right away to fix it. There was no questions about it.

Verified Customer of Sterling Roofing Co., Inc., 24 of 121

10 Quality
Yes Loyalty
Jeff L.

They are the gold standard of roofing. They have great service and great quality.

The ownership and structure of the company

Verified Customer of Sterling Roofing Co., Inc., 25 of 121

10 Quality
Yes Loyalty
Steven B.

They were great and they came out in difficult conditions to repair the roof.

The fact that they showed up promptly and did a competent job

Verified Customer of Sterling Roofing Co., Inc., 26 of 121

10 Quality
Yes Loyalty
Cam

I have been a contractor for 40 years and he is the best roofer I have used.

The roofs don't leak and he does what he says he is going to do. He does things that are small that other roofers would not want to do.

Verified Customer of Sterling Roofing Co., Inc., 27 of 121

10 Quality
Yes Loyalty
Ellen

They are professional, extremely responsive and their work is very good.

Just the speed in which they were able to service our clients in emergency situations

Verified Customer of Sterling Roofing Co., Inc., 28 of 121

10 Quality
Yes Loyalty
Richard G.

They do a good job. They're fast, respond quickly and they're thorough.

Probably just how quickly they responded even when it was a busy time for them, they're very cooperative and I love doing business with them.

Verified Customer of Sterling Roofing Co., Inc., 29 of 121

10 Quality
Yes Loyalty
Cyd G.

Jeremy is great. It's good quality work and they're very responsive.

The personal attention, ability to speak with the owner and the quick response

Verified Customer of Sterling Roofing Co., Inc., 30 of 121

10 Quality
Yes Loyalty
Lisa H.

I've used them before. They're very receptive and easy to work with.

They were just responsive and they worked with my schedule. I had limited time windows and they were easy to work with.

Verified Customer of Sterling Roofing Co., Inc., 31 of 121

10 Quality
Yes Loyalty
Freddie M.

They are great, professional and the roofer that I would recommend.

They were efficient, prompt and professional.

Verified Customer of Sterling Roofing Co., Inc., 32 of 121

10 Quality
Yes Loyalty
Andrew

They were knowledgeable, they cleaned up and they did a great job.

Their timely response

Verified Customer of Sterling Roofing Co., Inc., 33 of 121

10 Quality
Yes Loyalty
Mike G.

They're a very professional company and someone you can count on.

They got back to me very promptly and took care of me right away.

Verified Customer of Sterling Roofing Co., Inc., 34 of 121

10 Quality
Yes Loyalty
Flor S.

They were fast, helpful and to the point. It was a job well done.

They were fast and clear with the contract, so far everything has been maintained and strong.

Verified Customer of Sterling Roofing Co., Inc., 35 of 121

10 Quality
Yes Loyalty
Laura B.

They did a good job and I am very satisfied with both locations.

They got them done in a timely manner and they look good. They work because it was pouring down rain.

Verified Customer of Sterling Roofing Co., Inc., 36 of 121

10 Quality
Yes Loyalty
Michael E.

I thought they did a great job. They were timely and friendly.

They were professional, had good communications, finished job when they said they would and did it properly.

Verified Customer of Sterling Roofing Co., Inc., 37 of 121

10 Quality
Yes Loyalty
Ken D.

Cooperative, very nice and they pointed out some other needs.

They were knowledgeable about roofs and they showed us different styles and colors.

Verified Customer of Sterling Roofing Co., Inc., 38 of 121

10 Quality
Yes Loyalty
Jeff L.

They are reputable,clean, knowledgeable and offer A+ service.

They are prompt, on time and the price that they quote is what you pay.

Verified Customer of Sterling Roofing Co., Inc., 39 of 121

10 Quality
Yes Loyalty
Michael A.

I have been happy with the jobs that they have done for me.

They are knowledgeable and professional.

Verified Customer of Sterling Roofing Co., Inc., 40 of 121

10 Quality
Yes Loyalty
Carol S.

Jeremy is a good and honest guy who's easy to work with.

I liked Jeremy.

Verified Customer of Sterling Roofing Co., Inc., 41 of 121

10 Quality
Yes Loyalty
Gary H.

They're very honest and reputable people to work with.

They fixed my roof.

Verified Customer of Sterling Roofing Co., Inc., 42 of 121

10 Quality
Yes Loyalty
Scott M.

I have had excellent service from them multiple times.

They are super responsive, even when it is raining and I need an immediate response.

Verified Customer of Sterling Roofing Co., Inc., 43 of 121

10 Quality
Yes Loyalty
Andy C.

They are one of the best roofing companies in Sonoma.

I like their experience and they know what they are doing.

Verified Customer of Sterling Roofing Co., Inc., 44 of 121

10 Quality
Yes Loyalty
Erin M.

Good quality, good price and nice people to work with

The quality, the options of the roofing, the timing and everything

Verified Customer of Sterling Roofing Co., Inc., 45 of 121

10 Quality
Yes Loyalty
Randy P.

Extremely satisfied and very good customer service

He had great follow up and they cleaned up the jobsite. They were very polite.

Verified Customer of Sterling Roofing Co., Inc., 46 of 121

10 Quality
Yes Loyalty
Chris K.

They are very dependable and they do a great job.

When they were first here, I needed to get a lot of work done and they were able to do it. They did an exceptional job and they were able to get a place ready to buy. I have used them in the past before.

Verified Customer of Sterling Roofing Co., Inc., 47 of 121

10 Quality
Yes Loyalty
Judy Y.

They did a great job and they were responsive.

I love Jeremy. He let's me know how things are and he's responsive.

Verified Customer of Sterling Roofing Co., Inc., 48 of 121

10 Quality
Yes Loyalty
Arvid E.

They were very responsive and did a good job.

They responded and did a good job.

Verified Customer of Sterling Roofing Co., Inc., 49 of 121

10 Quality
Yes Loyalty
Andre B.

It was a fast turnaround and it was all good.

The turnaround time as we were in a bind

Verified Customer of Sterling Roofing Co., Inc., 50 of 121

10 Quality
Yes Loyalty