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Smart Window Cleaning

Window Washing
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Alameda  Contra Costa  Marin  San Francisco  Solano  Sonoma Counties
Diamond Certified Company Report
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Smart Window Cleaning
310 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
15 CONSECUTIVE YEARS
SINCE JANUARY 2011
CERT 1698

Diamond Certified Ratings Dashboard

310

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 310 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE March 2025

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Smart Window Cleaning

Rated Highest in Quality and Helpful Expertise for 15 Consecutive Years.

Quick Summary

  • Diamond Certified since 2011
  • Provides window, skylight, and screen cleaning services for residential and commercial clients in Marin, Sonoma, Solano, and San Francisco Counties
  • Uses nontoxic and hypoallergenic cleaning products
  • Offers free service estimates

Top News Updated

COMPANY MILESTONES

Smart Window Cleaning is celebrating its 52nd anniversary in 2025.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They’re the best of the best. They’re reliable and thorough, and they guarantee their work so if there’s any oversight, they’ll come back and fix it.”

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From a recent Diamond Certified Survey Response: “They’re friendly, professional, efficient and always on time. Damon, the owner, calls you right back when you need him. I couldn’t be happier with their service.”

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Trending Projects

Smart Window Cleaning recently completed a large window cleaning project in Mill Valley. The customer praised the company’s mindful and fast approach to cleaning his numerous multipaned windows, and he was also appreciative of the postcard reminders that it sends each spring.

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Smart Window Cleaning
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Diamond Certified Researched Articles on Smart Window Cleaning

researched article

Smart Window Cleaning CFO Eric Kennedy squeegees a customer’s window.

Smart Window Cleaning has been providing window, skylight, and screen cleaning services for residential and commercial clients since 1973. Service areas include Marin, Sonoma and Solano Counties; San Francisco; and parts of the East Bay. The company also provides power washing, gutter cleaning, solar panel cleaning and house cleaning, and it’s now a one-stop shop for Realtors® who are getting homes ready to show.

As a locally-owned and operated firm, Smart Window Cleaning’s mission is to provide excellent service from the first point of contact to the end of the job, and to follow up with reminders to make scheduling future work very easy. The company’s clients range from small storefronts to large luxury houses and commercial projects.

President Damon Turner began his career at Smart Window Cleaning 30-plus years ago and uses his decades of industry experience to train all his employees in every aspect of window cleaning, from communicating with clients onsite to completing the job to each client’s satisfaction. “We focus on meeting our clients’ specific needs, expectations and schedules,” he says. “They really appreciate our dedication to their satisfaction. We’ve always strived to provide the best customer experience possible, and we’re now using our website to allow regular clients to schedule appointments and new clients to get online estimates.”

“We’re committed to providing the highest quality work for the best possible price. Ultimately, we strive to turn our steadfast focus on quality into the best level of service and communication in the window cleaning industry. If a customer is unsatisfied with our work, we’ll redo it promptly at no additional charge. We always treat our clients and their properties with the utmost respect.”

Save money by keeping your windows cleaner between professional cleanings.
Whether you’re maintaining a home or a commercial building, there are a few things you can do to help keep your windows streak- and smudge-free between visits from a professional window cleaner. Consider the following tips:

• Hire a high-quality cleaning company. The cleaner your contractor can get your windows, the longer you can wait between cleaning visits. Insist that the window washing contractor you hire uses top-notch cleaning methods along with the best cleaning products and tools.
• Don’t hire a window washer who uses towels or rags to wash and dry windows. Towels, rags and cloths leave fibers (unless they’re specialty glass-cleaning cloths) that can make windows look dirty. Look for a cleaning company that uses squeegees and other professional tools.
• Determine what cleaning solution your window washing company uses. Some detergents and cleaning solutions help glass windows repel dirt, dust, smudges, water spots and fingerprints better than others. Ask your window cleaning company to use a solution that’s made from vinegar or ammonia and water, or a similar mixture that doesn’t leave residue and repels dirt rather than attracting it.
• If possible, schedule your window cleaning appointment for early morning or evening. Spots and streaks develop when the sun dries the cleaning solution before it’s completely rinsed and removed. You can often avoid sun-related streaks and spots by having your windows cleaned when they’re not in the full glare of the sun or during the hottest part of the day.
• Apply a barrier to your window glass. Some window washers will apply a glass sealant that keeps windows clean for up to six months. This barrier may be as simple as a coating of carnauba wax that’s carefully buffed away to help your windows shed water and dirt, or it can be an industrial product like Star Barrier that’s mixed into rinse water and leaves behind a protective polymer coating.
• Regularly dust the inside of your home. Dust can collect on glass windows, making them appear filmy and dirty. The less dust that collects on your windows, the more time you can wait in between cleanings.
• Invest in insulated windows and keep your home ventilated. Condensation can leave water spots and attract dirt and other debris to your windows.

Few window cleaning companies earn the prestigious Diamond Certified award, which means they've been independently rated Highest in Quality. Even fewer can claim more than four decades of industry experience, but that's exactly the case for Smart Window Cleaning. "We've been doing this longer than any other window cleaning company in the area," explains President Damon Turner. "For our customers, it's the total experience we provide that makes the difference. Our quality work, communication skills and the commitment we make to our clients are important factors in keeping them happy."

Smart Window Cleaning cleans all types of windows, skylights and screens for residential and commercial clients in the East Bay and Marin, Sonoma and San Francisco Counties. In addition to its glass cleaning abilities, the company removes glass scratches and mineral deposits, power washes surfaces, cleans gutters and more. "We're committed to providing the highest quality work for the best possible price," adds Mr. Turner.

Unlike many of its less experienced competitors, Smart Window Cleaning's employees are able to drawn upon the company's four decades of business history to solve complex problems and provide top-notch work. "For us, window cleaning is second nature," says Mr. Turner. "With our training and experience, we can anticipate and prevent problems before they happen. Our high-caliber employees take pride in their work and make sure every job is done perfectly."

Another factor that distinguishes Smart Window Cleaning from other window washing firms is the manner in which it executes its work. "We make sure everything is done to our customers' satisfaction," elaborates Mr. Turner. "That includes paying attention to the smallest details, such as avoiding cleaning a room's windows if a child is napping inside or skipping the outside of an area until the homeowner is ready for us to clean it." The company is available to answer customers' questions at any time and provides follow-up service checks to ensure they're happy with the service they've received.

Diamond Certified Researched Capabilities on Smart Window Cleaning

Service Area

Marin County
Sonoma County
Solano County
San Francisco
Parts of the East Bay
Serving Marin, Sonoma and Solano Counties; San Francisco; and Parts of the East Bay including Vallejo, Richmond, Berkeley, Walnut Creek, Concord, Benicia

Main Services

Window Washing
  • Commercial Window Cleaning
  • Glass Cleaning
  • High Rise Window Cleaning
  • Window Cleaning
  • Window Screen Cleaning
  • Window Sill Cleaning
  • Window Track Cleaning

Additional Services

Residential & Commercial
Window Cleaning
Gutter Cleaning
Pressure Washing

Company Info

Hours
Mon
08:00 am - 04:00 pm
Tue
08:00 am - 04:00 pm
Wed
08:00 am - 04:00 pm
Thu
08:00 am - 04:00 pm
Fri
08:00 am - 04:00 pm
Sat
Closed
Sun
Closed
Open Now
Mon – Fri: 8am – 4pm
Sat: By Appointment Only
Website
Contact
Smart Window Cleaning

Capabilities Table

Company Name
Smart Window Cleaning
Phone Number
DCID Number
DCID4153820999
Managers
Damon Turner, President,
Eric Kennedy, CFO
Years in Industry
33 (Mr. Turner)
# of Employees
15
Memberships
International Window Cleaning Association (IWCA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1973
Customer Type
Commercial, Residential
Warranties & Guarantees
Satisfaction Guaranteed
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Smart Window Cleaning Established in 1973
Established in 1973
Smart Window Cleaning Residential & Commercial
Residential & Commercial
Smart Window Cleaning Free Quotes & Consultations
Free Quotes & Consultations
Smart Window Cleaning Appointments Available
Appointments Available
Smart Window Cleaning Diamond Certified Expert Contributor
Diamond Certified Expert Contributor

Select Photos From Smart Window Cleaning

1 of 1Picture of Smart Window Cleaning - Smart Window Cleaning
Smart Window Cleaning
Picture of Smart Window Cleaning - Smart Window Cleaning

Diamond Certified Expert Contributor Advice & Tips

Eric Kennedy is a veteran of the window cleaning industry and co-owner of Smart Window Cleaning, a Diamond Certified company since 2011. He can be reached at (415) 938-6902 or by email.

Eric Kennedy is a veteran of the window cleaning industry and co-owner of Smart Window Cleaning, a Diamond Certified company since 2011. He can be reached at (415) 938-6902 or by email.

Eric Kennedy: A Clear Career

By James Florence, Diamond Certified Resource Reporter

NOVATO — When Eric Kennedy started cleaning windows for additional income during college, he never thought it would lead to a lifelong livelihood. “My roommate and I were looking for a way to make some extra money, so we decided to try window cleaning,” he recounts. “We bought some tools, went out and did a couple of stores at the Northgate Mall. We did OK, but it didn’t really go anywhere, so I got a job working for a local window cle...

Read Full Article - Eric Kennedy: A Clear Career

Smart Window Cleaning Website and External Feeds

Social Media Links

Company Suggested Links

FAQs

By Smart Window Cleaning

How much time will it take to clean my windows?

How much will it cost to have my windows cleaned?

How can I be sure your employees are doing the best job possible?

When are you available to start?

Can you provide a list of references?

Will your equipment damage the inside of my home?

Smart Window Cleaning Ratings and Survey Responses

diamondcertified logo
Smart Window Cleaning
310 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
15 CONSECUTIVE YEARS
SINCE JANUARY 2011
CERT 1698

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation

Phone Survey Responsesfrom 310 Verified Customers

Tom C.

They make scheduling really easy and have good communication. The house is large so it was not an easy job, but they made the effort to come out beforehand and get familiar with the house which was really good.

I liked the quality of the job they did.

Verified Customer of Smart Window Cleaning, 1 of 310

10 Quality
Yes Loyalty
Marty W.

They are the best of the best. They are reliable, thorough, and they guarantee their work so if there is any oversight they will come back and fix it.

I liked the quality of the work they do, I would never hesitate to recommend them.

Verified Customer of Smart Window Cleaning, 2 of 310

10 Quality
Yes Loyalty
Carol M.

They're efficient, and they do a very nice job.

I liked how thorough they were, and they were very timely.

Verified Customer of Smart Window Cleaning, 3 of 310

10 Quality
Yes Loyalty
Sandy M.

The guy who came out this last time was a genius. He was amazing. I've used Smart Window Cleaning for several years. They're reliable. They show up on time. This man was extraordinary. The other guys are good. It varies. Sometimes they're terrific. Sometimes they're okay. I always use them. I'm a loyal customer

I like that they show up when they say they're going to show up and they're very flexible. They always do what I ask.

Verified Customer of Smart Window Cleaning, 4 of 310

10 Quality
Yes Loyalty
Chris P.

They're the best window cleaning company. They're always on time, friendly, professional, and efficient. Damon, the owner, calls you right back when you need him. I could not be happier with their service. I have used them about 15 times.

Their service

Verified Customer of Smart Window Cleaning, 5 of 310

10 Quality
Yes Loyalty
Camile B.

I would tell people to use this company. The fellow who came over was very polite and efficient. He did such a good job. He even moved all kinds of things to get to the higher windows. I definitely recommend this company.

They did a really good job, and I will use their services from now on.

Verified Customer of Smart Window Cleaning, 6 of 310

10 Quality
Yes Loyalty
Sheri T.

I think it's a good company. They ask me to look at things after they finish it make sure it's up to my standards. They prioritize what I want done, which is very important.

They were quick, efficient and got the windows clean. The guy that came out this time was the best I've had.

Verified Customer of Smart Window Cleaning, 7 of 310

10 Quality
Yes Loyalty
Carol C.

They are professional, clean, efficient, always on time and fast. They clean up after themselves. I am never disappointed. I have been using them for 5 or 8 years.

The customer service, they are accessible, it's easy to make appointments and they are punctual.

Verified Customer of Smart Window Cleaning, 8 of 310

10 Quality
Yes Loyalty
Laura A.

They do great work. One time there was a mishap. They didn't know I had a film on my windows, and it got scratched, but they replaced all of the film.

Their pricing is fair, they are in and out, and they are always excellent.

Verified Customer of Smart Window Cleaning, 9 of 310

10 Quality
Yes Loyalty
Linda W.

They are very professional, nice, and careful. It's a pleasure to continue to deal with them and recommend them to others after many years.

I liked the fact that they were nice, careful, considerate, quiet and thorough.

Verified Customer of Smart Window Cleaning, 10 of 310

10 Quality
Yes Loyalty
Addison S.

I have always been very pleased with their work, and they are efficient. They come out, do it quickly, and they are gone.

The efficiency and the quickness of it, yet at the same time, they do a good job.

Verified Customer of Smart Window Cleaning, 11 of 310

10 Quality
Yes Loyalty
Jeanie H.

They did a great job. I could hardly tell that they were here, and I have recommended their services to other people.

I liked the quality of their cleaning and their price. I also liked that they didn't make a mess while they were working.

Verified Customer of Smart Window Cleaning, 12 of 310

10 Quality
Yes Loyalty
Pam H.

They were great. They are my go-to guys for gutters next time. They were fast, efficient, and high quality.

I was able to reach them easily and make an appointment easily. That's important.

Verified Customer of Smart Window Cleaning, 13 of 310

10 Quality
Yes Loyalty
Karen C.

Good quality for a good price point, they come in, do the job and leave, which is super helpful for me.

The ease of scheduling and they were low maintenance.

Verified Customer of Smart Window Cleaning, 14 of 310

10 Quality
Yes Loyalty
Carol B.

They are pretty knowledgeable about windows. They were able to fix something someone else screwed up.

That the guy was able to help

Verified Customer of Smart Window Cleaning, 15 of 310

10 Quality
Yes Loyalty
Margaret H.

They did a wonderful job. I was so so pleased with what they did. They were just marvelous.

The people were very friendly. They knew what they were doing. They just went about their work and everything they did was fine.

Verified Customer of Smart Window Cleaning, 16 of 310

10 Quality
Yes Loyalty
Nancy F.

They do a great job. They are very thorough. They are great to work with and priced right.

I like the clean windows. I think they're good.

Verified Customer of Smart Window Cleaning, 17 of 310

10 Quality
Yes Loyalty
Lee S.

They're a reputable company, they do a good job, and you get a good value for your money.

They're dependable.

Verified Customer of Smart Window Cleaning, 18 of 310

10 Quality
Yes Loyalty
Jeremy H.

They're super easy to schedule with, efficient, professional and they got the job done.

They answer the phone and get things scheduled right away. They're our go to window cleaning company.

Verified Customer of Smart Window Cleaning, 19 of 310

10 Quality
Yes Loyalty
Arthur J.

They were accountable. They came on time, and they finished the job as we agreed.

They did the job efficiently.

Verified Customer of Smart Window Cleaning, 20 of 310

10 Quality
Yes Loyalty
Susan F.

They've been accommodating with scheduling. I've been using them for many years.

Their customer service is always accommodating and their team is always polite and does great service.

Verified Customer of Smart Window Cleaning, 21 of 310

10 Quality
Yes Loyalty
Elizabeth M.

They're reliable, conscientious, do a good job and their people are fairly good.

They did a good job, weren't super expensive and I like that they don't use toxic chemicals, because I have a lot of plants and animals.

Verified Customer of Smart Window Cleaning, 22 of 310

10 Quality
Yes Loyalty
Sally S.

It's always been a quality service. They show up on time and they're efficient.

How clean the windows are

Verified Customer of Smart Window Cleaning, 23 of 310

10 Quality
Yes Loyalty
Jan B.

I have used them several time. They are reliable and I would recommend them.

Trustworthy

Verified Customer of Smart Window Cleaning, 24 of 310

10 Quality
Yes Loyalty
Heather H.

They were very thorough, professional, of great value, and a great service.

They showed up on time, they did their job, the price was right, and they were polite.

Verified Customer of Smart Window Cleaning, 25 of 310

10 Quality
Yes Loyalty
Joan K.

They were efficient and did a great job. They were also very professional.

They were professional and did a good job.

Verified Customer of Smart Window Cleaning, 26 of 310

10 Quality
Yes Loyalty
Susan S.

That it's a reliable, professional, and consistently good window cleaner.

Most importantly, they do a good job and they have prompt customer service. I've been using them for twenty years and I like that they are a local company that sends out the same people.

Verified Customer of Smart Window Cleaning, 27 of 310

10 Quality
Yes Loyalty
Alan F.

They were prompt, efficient, customer focused and had excellent quality.

Just what I previously said that they were prompt, efficient, customer focused and had excellent quality.

Verified Customer of Smart Window Cleaning, 28 of 310

10 Quality
Yes Loyalty
Louisa S.

They are responsible, always there on time, and they are good workers.

They are responsible.

Verified Customer of Smart Window Cleaning, 29 of 310

10 Quality
Yes Loyalty
Caroline H.

They were very responsive and able to get me into a canceled spot.

Their responsiveness

Verified Customer of Smart Window Cleaning, 30 of 310

10 Quality
Yes Loyalty
Pat L.

They're very good and reasonable. I've been using them for years.

They're very good, polite and considerate of your home. I find that to be very important.

Verified Customer of Smart Window Cleaning, 31 of 310

10 Quality
Yes Loyalty
Ava T.

They showed up when they said they would and didn't leave a mess.

The service, I was happy with the window cleaning.

Verified Customer of Smart Window Cleaning, 32 of 310

10 Quality
Yes Loyalty
Steve F.

They were very reliable, professional, and they did a great job.

They were on time, and it was a pleasure to deal with them.

Verified Customer of Smart Window Cleaning, 33 of 310

10 Quality
Yes Loyalty
Madeline T.

I've been using them for a while now. I trust and rely on Damon.

Damon is very accommodating.

Verified Customer of Smart Window Cleaning, 34 of 310

10 Quality
Yes Loyalty
Riley B.

They stood by their estimate and did the job in a timely manner.

They absolutely did the job they said they would do.

Verified Customer of Smart Window Cleaning, 35 of 310

10 Quality
Yes Loyalty
Irene B.

Great company that I have used for many years and every spring

Reliable and discreet

Verified Customer of Smart Window Cleaning, 36 of 310

10 Quality
Yes Loyalty
Donna C.

They're very professional, responsive and they came on time.

I really love that they send me a card telling me when my last service was done.

Verified Customer of Smart Window Cleaning, 37 of 310

10 Quality
Yes Loyalty
Judy R.

I ask for Mike to come every time. He does a very good job.

Mike is very thorough. He does everything and more than what I ask him to do. He's very good.

Verified Customer of Smart Window Cleaning, 38 of 310

10 Quality
Yes Loyalty
Peter D.

I loved the service. The guy that came out was really good.

I really liked the service and the person that came out.

Verified Customer of Smart Window Cleaning, 39 of 310

10 Quality
Yes Loyalty
Cathy O.

We have used them for many years, they are very thorough.

I like the fact that I can ask for the same guy who knows the house.

Verified Customer of Smart Window Cleaning, 40 of 310

10 Quality
Yes Loyalty
M.L.

They were incredible, fabulous and well worth the price.

The one guy who cleaned the window did better than other companies.

Verified Customer of Smart Window Cleaning, 41 of 310

10 Quality
Yes Loyalty
Chelssee B.

They cleaned really well and they were on time and nice.

The final product was really good and clean.

Verified Customer of Smart Window Cleaning, 42 of 310

10 Quality
Yes Loyalty
Darlene R.

They are reliable, they show up, and they do a good job.

The price is reasonable.

Verified Customer of Smart Window Cleaning, 43 of 310

10 Quality
Yes Loyalty
N.D.

They were very efficient, friendly and did great work.

Everything was done nicely.

Verified Customer of Smart Window Cleaning, 44 of 310

10 Quality
Yes Loyalty
Kristen W.

It's good. The price is fair, and they did a good job.

It was easy to schedule.

Verified Customer of Smart Window Cleaning, 45 of 310

10 Quality
Yes Loyalty
Kim C.

They are always on time and they always do a good job.

Their timeliness

Verified Customer of Smart Window Cleaning, 46 of 310

10 Quality
Yes Loyalty
Louise W.

They did a great job, I've been using them for years.

They cleaned my windows.

Verified Customer of Smart Window Cleaning, 47 of 310

10 Quality
Yes Loyalty
Marie M.

They are very professional, very nice and respectful.

They were very efficient.

Verified Customer of Smart Window Cleaning, 48 of 310

10 Quality
Yes Loyalty
Kathy B.

I thought they were hard working and pleasant people.

They worked diligently and they were pleasant to have around.

Verified Customer of Smart Window Cleaning, 49 of 310

10 Quality
Yes Loyalty
Madison S.

The workers were great, and they did a wonderful job.

They were efficient and relatively inexpensive for the number of windows they had to clean.

Verified Customer of Smart Window Cleaning, 50 of 310

10 Quality
Yes Loyalty