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Site for Sore Eyes - Daly City & West Portal-San Francisco

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Site for Sore Eyes - Daly City & West Portal-San Francisco
998 SURVEYS
  • star image
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  • star image
  • star image
  • Rating
19 CONSECUTIVE YEARS
SINCE FEBRUARY 2007
CERT 1044

Diamond Certified Ratings Dashboard

998

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 998 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

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  • Researched Articles & Profile
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Site for Sore Eyes - Daly City & West Portal-San Francisco
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Diamond Certified Video Reports on Site for Sore Eyes - Daly City & West Portal-San Francisco

Site for Sore Eyes - Daly City & West Portal-San Francisco Diamond Certified Video Profile

Diamond Certified Researched Articles on Site for Sore Eyes - Daly City & West Portal-San Francisco

researched article

Site for Sore Eyes - Daly City offers a broad selection of frames from the top brands in the industry.

Site for Sore Eyes provides a complete range of vision care services at five locations in Fremont, Napa, Daly City, Newark and San Francisco - West Portal. The company focuses on customer service, the latest in lens technology, and eclectic product and brand selections to suit every taste and budget. Its Daly City location is located in the Serramonte Center.

Site for Sore Eyes’ experienced doctors of optometry conduct comprehensive eye exams, produce prescriptions for eyeglasses and perform fittings for all brands of contact lenses. In addition, the company’s consistently manned lab provides same-day service (in most cases) and prompt repairs as needed.

“Our motto and philosophy is, ‘Beyond 20/20.’ We strive to always exceed our customers’ expectations—word of mouth is our main source of business, so every client is a walking referral. Ultimately, we strive to give them a little extra so they choose and recommend us over our competition."

Nick Saab, Owner-Site for Sore Eyes - Daly City & West Portal-San FranciscoNick Saab, Owner

Diamond Certified Researched Capabilities on Site for Sore Eyes - Daly City & West Portal-San Francisco

Service Area

San Mateo County
San Francisco
Serving San Francisco and San Mateo Counties

Main Services

Opticians
  • Contact Lenses
  • Eye Exams
  • Eyeglasses
  • Eyewear
  • Glasses Frames
  • Prescription Safety Glasses
  • Prescription Sun Glasses
  • Progressive Glasses
  • Reading Glasses
  • Same Day Glasses
  • Transition Lenses
  • Vision Care

Additional Services

Eye Examinations & Contact Lens Fittings Available By Sterling VisionCare
Contact Lenses
Eyeglasses

Company Info

Hours
Mon
10:00 am - 09:00 pm
Tue
10:00 am - 09:00 pm
Wed
10:00 am - 09:00 pm
Thu
10:00 am - 09:00 pm
Fri
10:00 am - 09:00 pm
Sat
10:00 am - 09:00 pm
Sun
11:00 am - 07:00 pm
*Daly City:*
Mon – Sat: 10am – 9pm
Sun: 11am – 7pm
*West Portal - San Francisco:*
Mon – Sat: 9:30 am – 6pm
Sun: 11am – 5pm
Website
Contact
Site for Sore Eyes - Daly City & West Portal-San Francisco
44 Serramonte Center, Daly City, CA 94015
3400 West Portal Avenue, San Francisco, CA 94127

Capabilities Table

Company Name
Site for Sore Eyes - Daly City & West Portal-San Francisco
DCID Number
DCID6509928404
Managers
Ms. Mayden San Miguel, Manager - Daly City
Years in Industry
17 (Manager)
License
D7586
Insurance
Liability Insurance,
Workers' Compensation

Certifications & Awards

diamond certified logo

Key Factors

Site for Sore Eyes - Daly City & West Portal-San Francisco Family Owned
Family Owned
Site for Sore Eyes - Daly City & West Portal-San Francisco Walk-Ins Welcome
Walk-Ins Welcome
Site for Sore Eyes - Daly City & West Portal-San Francisco Senior Discount
Senior Discount
Site for Sore Eyes - Daly City & West Portal-San Francisco Special Discount
Special Discount
Site for Sore Eyes - Daly City & West Portal-San Francisco Same-Day Service
Same-Day Service
Site for Sore Eyes - Daly City & West Portal-San Francisco Weekend Hours
Weekend Hours
Site for Sore Eyes - Daly City & West Portal-San Francisco Coupon on Website
Coupon on Website
Site for Sore Eyes - Daly City & West Portal-San Francisco Appointments Available
Appointments Available
Site for Sore Eyes - Daly City & West Portal-San Francisco Financing Available
Financing Available
Site for Sore Eyes - Daly City & West Portal-San Francisco Parking On site
Parking On site

Select Photos From Site for Sore Eyes - Daly City & West Portal-San Francisco

1 of 12Picture of Site for Sore Eyes - Daly City is located at 44 Serramonte Center (Serramonte Mall) in Daly City. - Site for Sore Eyes - Daly City & West Portal-San Francisco
Site for Sore Eyes - Daly City is located at 44 Serramonte Center (Serramonte Mall) in Daly City.
Picture of Site for Sore Eyes - Daly City is located at 44 Serramonte Center (Serramonte Mall) in Daly City. - Site for Sore Eyes - Daly City & West Portal-San Francisco
Picture of Site for Sore Eyes - Daly City offers a broad selection of frames from the top brands in the industry. - Site for Sore Eyes - Daly City & West Portal-San Francisco
Picture of An interior view of Site for Sore Eyes - Daly City - Site for Sore Eyes - Daly City & West Portal-San Francisco
Picture of Site for Sore Eyes - Daly City - Site for Sore Eyes - Daly City & West Portal-San Francisco
Picture of Site for Sore Eyes - Daly City - Site for Sore Eyes - Daly City & West Portal-San Francisco
Picture of Site for Sore Eyes - Daly City - Site for Sore Eyes - Daly City & West Portal-San Francisco

Site for Sore Eyes - Daly City & West Portal-San Francisco Website and External Feeds

Social Media Links

Site for Sore Eyes - Daly City & West Portal-San Francisco Ratings and Survey Responses

diamondcertified logo
Site for Sore Eyes - Daly City & West Portal-San Francisco
998 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
19 CONSECUTIVE YEARS
SINCE FEBRUARY 2007
CERT 1044

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 998 Verified Customers

Ishanee K.

It was fast. I had gone to Lens Crafters for years, and they couldn't give me the appointment I wanted, and their routine care took about 3 hours, which I thought was normal. Then I ran around to Site for Sore Eyes, and they fit me in within the next day to see the doctor, and I was in and out in about an hour and half.

It was great and now I only want to go to them.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 1 of 998

10 Quality
Yes Loyalty
Jasvinderjit B.

I got great customer service. All my questions were answered and I was very happy with the service.

The people out front really helped me out since it was my first time getting glasses.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 2 of 998

10 Quality
Yes Loyalty
Charel L.

They have a great selection.

They did their best to accommodate me. They ordered the ones I wanted and let me try them on before I made a purchase.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 3 of 998

10 Quality
Yes Loyalty
Evelyn R.

They have really good customer service. The girls are really patient when they're showing you the different types of merchandise. The lady who helped me travels from a different Site For Sore Eyes. They were awesome. They were all very nice and patient. I went in with some frames that I found online for half of the price that they were selling them for in the store, and they worked with me on the price of the frames that I fell in love with. That really won me over.

I can't wait to go back. They go above and beyond for the customer. I love that they had my glasses done the next day. I love that they have a laboratory there. The previous place that I went to made me wait two weeks for my glasses.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 4 of 998

10 Quality
Yes Loyalty
Mary M.

I go to the West Portal location, and there is a woman there who helped me solve a vision problem. It was the way the glasses were positioned. They just needed to twist them to have them set right so that I could see. I would say they are efficient, thorough, and they have great expertise. I just do my glasses there, but have been doing so for a couple of decades now.

They are truthful about what is covered and what is not covered by insurance. I feel confident and comfortable that I don't worry about anything. I actually go to two places because I have two vision plans, but I would prefer the Site For Sore Eyes location.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 5 of 998

10 Quality
Yes Loyalty
Cynthia B.

They are always fast and accommodating. I sent my husband there after I used them. I feel they are reasonably priced in that they are not crazily expensive. They were all very helpful. When I went with my little granddaughter, they were sweet and patient and took the time to explain to her about contacts and everything she needed to know.

The ophthalmologist was upfront with things and had no problem giving me a referral to another ophthalmologist who could help me.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 6 of 998

10 Quality
Yes Loyalty
Ariana A.

I would definitely recommend them to anyone in San Francisco. The doctor I met with was very understanding and listened to me completely. I had a unique case with my vision needs because I have an autoimmune disease. He was very knowledgeable and knew what it was and how to treat it. They are friendly, nice, and made me feel comfortable.

Even with me having a rare condition and situation, he knew it. He knew the symptoms, and he was able to provide really great insight on how to treat it.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 7 of 998

10 Quality
Yes Loyalty
Debbie M.

They have great service. I had an unusual emergency situation and had to go in on a Saturday. The Kaiser hospital is a 30-minute drive, so the doctor at Site for Sore Eyes wrote a special note for the emergency room doctor stating they needed to see me right away, since I had a torn retina. They went above and beyond for me.

They have great prices.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 8 of 998

10 Quality
Yes Loyalty
Teresa D.

Their excellent customer service through their work, they listen to you and don't look at you like you are just another patient. The doctor provided exceptional customer service, follow through, and even gave me a recommendation that corrected my issue after I had been to 3 places prior that just brushed me off.

Customer service, the doctor was very genuine and gave me a referral. She also sent an email, which she didn't have to do, and then, she even followed up with me.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 9 of 998

10 Quality
Yes Loyalty
Athena H.

They did not keep me waiting at all, and they took really good care of me. They were warm, attentive, and caring. I loved their customer service and how they treated me. I have just been there once, but I will go back to them when I need another exam or new frames.

I liked that their service was really quick and that they did not keep me waiting.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 10 of 998

10 Quality
Yes Loyalty
Thomas B.

That they have a wide selection of frames and that they provide you a quote, before they do the work to compare with your own optometrist, in the past, I would buy from my optometrist's office, but Site for Sore Eyes was able to compare prices.

The location is great, and the selection of frames is great. There was no wait.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 11 of 998

10 Quality
Yes Loyalty
Leroy Y.

I would say it's a good place to get a prescription for contacts. They also have the lenses in-house, or you can just take the prescription somewhere else. They also offer glasses as a service. They are good, a very nice office staff.

They were nice.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 12 of 998

10 Quality
Yes Loyalty
Marcus A.

Great customer service, quick turnaround, very friendly, and they a great atmosphere. When I went in to pick up my glasses, there was about five people in the store and only two people working. They were able to help everyone.

The pricing and the ability to take almost all insurance plans, and they were willingness to jump through the hoops with the insurance.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 13 of 998

10 Quality
Yes Loyalty
Bill C.

They are a great locally run operation. The eye doctor and staff all provide great service. Plus, the service desk staff always help, and they are very accommodating in figuring out what is covered with my insurance.

The staff, I have been going there for 15 years now. They all know me there.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 14 of 998

10 Quality
Yes Loyalty
Mohammad G.

I dealt with the San Francisco location, and it was totally a bad experience, but my experience with the Fremont location was a great one. They were wonderful, on time, and it was a really good experience.

Nothing in particular stood out for me. Fremont just did a good job compared to San Francisco.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 15 of 998

10 Quality
Yes Loyalty
Jose R.

I like all the options that they have. I am a bigger person and went to a lot of stores, but I couldn't find glasses that fit me except at Site for Sore Eyes. They have a good variety to choose from.

The service, everyone was very nice.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 16 of 998

10 Quality
Yes Loyalty
Natalie D.

I would tell other consumers that I'm very satisfied with the service I received. They didn't make me wait around to be seen forever, they explained everything to me, and they were very courteous.

I like that they're easy to work with, and they're very informative.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 17 of 998

10 Quality
Yes Loyalty
Yvonne T.

If people are looking for glasses or eye appointments I always recommend them. The doctor is good and an independent owner. The service was really good and fast. I got my glasses in 3 days.

The doctor is good and very detailed.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 18 of 998

10 Quality
Yes Loyalty
Abigail G.

The level of personal interest that they take in my family is very important to me. My whole family feels very comfortable in the store, and I attribute that to the staff in the Napa store.

For me, the staff is what I like best about the store, and then, I appreciate the large selection of frames and brands that they carry. The staff is very knowledgeable about the products, and they help me make my selection. We've been using the Napa store for the past 6 1/2 years.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 19 of 998

10 Quality
Yes Loyalty
Delight S.

If you have insurance, it's a great place to go. If you don't have insurance, I don't know how the experience would be. Everyone was super from the optician to the girls in the front.

Nothing really stood out for me.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 20 of 998

10 Quality
Yes Loyalty
Christina A.

They are very friendly and very helpful. I've had a positive experience. They take care of students very well. I don't earn very much. They fit a student's needs well.

I like that they offer reasonable prices.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 21 of 998

10 Quality
Yes Loyalty
Sandhya D.

She was a great doctor, very timely, and helpful with picking frames in my price range that still looked good. They also threw in a free blender. It's a full-stop shop.

They were very professional and knew what they were talking about.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 22 of 998

10 Quality
Yes Loyalty
Melissa C.

I've already recommended them to a few of my friends. I'm very satisfied, and I thought they had great customer service. They seem very sweet, nice, and personable.

I liked their customer service. They are very nice, helpful, and they definitely know what they're doing. I thought Sean, the man who helped me, was very personable and knowledgeable.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 23 of 998

10 Quality
Yes Loyalty
Jill T.

I like the fact that they can pinpoint your vision and line it up, so you can do 3 levels of blended lenses. They line them up correctly with your retina.

I liked the fact that they can pinpoint your vision and can line it up, so you can do 3 levels of blended lenses. They line them up correctly with your retina.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 24 of 998

10 Quality
Yes Loyalty
Elizabeth J.

The customer service is unmatched. I've never seen customer service as good as they have at Site for Sore Eyes. Tisha was so great. She was very helpful.

I like the quality of my glasses and the customer service. They listened to what we needed. They were very nice, kind, understanding, and they didn't rush us. I got three pairs of glasses from them.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 25 of 998

10 Quality
Yes Loyalty
Donnie L.

The whole family uses this company at this location. We are all happy with their services. They are nice people, helpful, and the work is done quickly.

I like the quality of the eye glasses and their other products. Their customer service is good.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 26 of 998

10 Quality
Yes Loyalty
Mia J.

I would definitely recommend them. They were pretty efficient. The only thing I would say is that it took a little time to be seen, like the wait time.

I really liked the doctor. He was really thorough. He answered all the questions I had. I just thought he was very knowledgeable.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 27 of 998

10 Quality
Yes Loyalty
Blaine L.

I'd say that their service is good. I had a slight problem with the glasses. They exchanged them with no questions asked. Everything was great.

They stand behind their product and their work.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 28 of 998

10 Quality
Yes Loyalty
James S.

It was a great experience for me. I had a bad experience with another company, so my wife recommended them. I was completely satisfied.

I really liked the first sales associate that I spoke to. She was older, pleasant, and just a real character.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 29 of 998

10 Quality
Yes Loyalty
Jackson S.

It was pretty easy. They got me in super fast even though I was a walk in while they were busy, so I would say they accommodate folks.

Everyone was super friendly and I liked the open floor plan. It was a great experience.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 30 of 998

10 Quality
Yes Loyalty
Rainer H.

I think I always get an appointment in short notice. They're professional, have few waiting times and I got what I needed for my eyes.

I think availability on short notice is personally important for me.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 31 of 998

10 Quality
Yes Loyalty
Abraham M.

I thought they were okay. I have never had an issue with them. They are always nice and do things correctly. They are nicer than ever.

I think they are fine.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 32 of 998

10 Quality
Yes Loyalty
Lilian C.

They are great, and ever since Covid, they have been very good about getting our contact lenses and eye needs done without issue.

Their service is always great. They are always happy and cheerful. They're upbeat even with all of the extra work they must do after each patient to ensure everything is cleaned. They are always accommodating. I actually broke my glasses, and it happened to be in the middle of chemo and was probably a bit hysterical, but they were so nice and got me a new pair within two hours.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 33 of 998

10 Quality
Yes Loyalty
Jacob L.

They have great customer service. If you order something from them, you get it very quickly. They get prescriptions very quickly.

Location, it was really close to my house.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 34 of 998

10 Quality
Yes Loyalty
Janice R.

They provide good quality services, and I have enjoyed my experiences going to this location. I like their selection of glasses.

I like their efficiency of doing the exam and getting the glasses fitted in a fairly short amount of time.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 35 of 998

10 Quality
Yes Loyalty
Anna P.

Anytime I have some problems like if the screw is missing, I can go there, and they will fix it immediately. I am very satisfied.

I like them.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 36 of 998

10 Quality
Yes Loyalty
Michelle P.

It is easy to use them because they provide great service and make it easy use them. Everything is always painless, super easy.

The convenience, they provide everything and make it like a one stop shop.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 37 of 998

10 Quality
Yes Loyalty
Dave M.

They have a good selection of frames and good service. I think it's a great place to go. I've recommended them several times.

I like their selection of frames.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 38 of 998

10 Quality
Yes Loyalty
Lin T.

They're open to communication, and when I need something, they just tell me to come right in and provide the service for me.

I think just the quality of the glasses, the ones that I had before were really broken down, while this one is sturdy. I don't have to clean it as often.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 39 of 998

10 Quality
Yes Loyalty
John G.

They helped me out when I broke my glasses and it surprised me that they had the same exact frame and style as my old ones.

The courtesy of the people there, they were very willing to help me out.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 40 of 998

10 Quality
Yes Loyalty
Dawn R.

They have great prices, they fit you well, and the staff is super nice. I worked with Dawn Zamerisa, and she was wonderful.

I liked how fast the service was. I got my glasses very quickly. I got progressive lenses. They made me feel sick and dizzy, but I was able to take them back. They were really nice about it. I was able to get 2 pairs of glasses instead. They do a great job.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 41 of 998

10 Quality
Yes Loyalty
Laura A.

It was good. I found what I wanted quickly. The only thing I would suggest is that they could have more options for frames.

It was very quick and painless.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 42 of 998

10 Quality
Yes Loyalty
David H.

They were the only ones that diagnosed something that was wrong with my husband's eyes that no other ophthalmologist found.

They worked with us, and their customer service was really good. We have Kaiser, and we won't use them. We'll keep going back to Site for Sore Eyes in Napa, because they were really friendly, and they helped us. The store in Napa was really good. They had enough help that day.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 43 of 998

10 Quality
Yes Loyalty
Jay C.

I like them and the doctor there. I will continue to use them. They do what they say they will do and in a timely manner.

Just that overall, it is always a pleasant experience to go there. Also, if they make a mistake, they make sure they get back to me and let me know.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 44 of 998

10 Quality
Yes Loyalty
Michael M.

They are great, definitely the best eye care providers that I have gone to. I have been wearing glasses for a long time.

Their online scheduling is easy to use, they are organized, they have a great selection, they are fast, their pricing is good, and the folks there are nice.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 45 of 998

10 Quality
Yes Loyalty
Daniel L.

They are very thoughtful, and they take time to listen to you about the problems you are experiencing with your eyes.

It is close to my home. They have been good at taking care of my glasses and my eyes. They look at my insurance in detail and keep me updated.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 46 of 998

10 Quality
Yes Loyalty
Christine I.

They should try them out, because their prices are good and you get your glasses quickly, usually within three days.

They take care of you quickly.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 47 of 998

10 Quality
Yes Loyalty
Diane G.

If asked, I would tell anyone that they are a good company. They are knowledgeable and will make you feel at home.

They don't rush you. My eyes have a lot of problems, but they are accommodating and take the time to make sure you're happy. They provide good service.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 48 of 998

10 Quality
Yes Loyalty
Stephanie C.

They're very prompt, super helpful, and friendly. I was able to get my contacts in about a week, which was great.

The quick turnaround

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 49 of 998

10 Quality
Yes Loyalty
Cherry A.

They have a good product, and their people were very helpful. Whenever you ask things, they will answer you.

It's clean.

Verified Customer of Site for Sore Eyes - Daly City & West Portal-San Francisco, 50 of 998

10 Quality
Yes Loyalty