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Simon Says Roofing

Roofing
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Contra Costa  Santa Clara Counties
Diamond Certified Company Report
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Simon Says Roofing
198 SURVEYS
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  • Rating
10 CONSECUTIVE YEARS
SINCE NOVEMBER 2015
CERT 2301

Diamond Certified Ratings Dashboard

198

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 198 SURVEY RESPONSES

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  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Simon Says Roofing
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Diamond Certified Researched Articles on Simon Says Roofing

researched article

A recent residential project by Simon Says Roofing

Simon Says Roofing installs, replaces, maintains, and repairs roofs for residential and commercial clients in Santa Clara and San Mateo Counties. The company has the training and equipment to work on all types of roofs, from composition and tile to wood shake and flat roof systems, and it’s also qualified to perform roof inspections; install skylights, sun tunnels, solar fans, gutters and downspouts; provide gutter cleaning; and more.

President Darryl Simon credits much of Simon Says Roofing’s success to its customer-oriented business approach. “Happy customers are worth more to us than any amount of money, so everything we do is geared toward meeting their goals and ensuring their satisfaction,” he says. “The majority of our clients come from referrals, which is a testament to the way we handle roofing projects.”

Simon Says Roofing’s technicians take a full-service approach to each job, handling everything from preparation to cleanup, and they’re all meticulously trained and background checked before they work in the field. “Everyone who works here is highly experienced and professional, which allows us to ensure quality results on a consistent basis,” says Mr. Simon. “From the first estimate to the finishing touches, we strive toward customer satisfaction.”

“Our clients are our number one priority, so we focus on fulfilling their needs and making sure they’re completely satisfied with every aspect of our work. Our goal on every project is to provide superior service and quality workmanship, and our loyal clientele base proves that we consistently achieve that goal.”

Replacing wood shake roofing with composite shingles can save you money and protect your home. Wood shake roofing was popular with homeowners many years ago, when the quality of wood shingles was higher and the cost was lower. However, wood shake roofs have become more expensive to install and are now made from lower-quality wood products. Add that to an increased awareness of fire hazards associated with wood roofs and it’s easy to see why many homeowners are replacing wood shake roofs with composite shingles and other materials that are higher quality, less expensive, and proven to offer superior fire protection. “Shake roofing is about three times as expensive as a good composition roof, so a lot of homeowners are making the switch,” affirms Darryl Simon, president of Simon Says Roofing in San Jose. “When you consider all the benefits of composite shingles, it just makes sense.”

Additionally, some homeowners are proactively replacing older shake roofs with composite roofs to avoid expensive upkeep. “Shake roofing is one of the most expensive types of roofing because it has to be fire-treated and have composition underneath to earn a Class A rating,” explains Mr. Simon.

With increased awareness of and emphasis on fire prevention, especially in dry and rural Bay Area counties, homeowners are taking extra precautions to protect their houses, from clearing surrounding brush and trees to installing metal, composite or fire-resistant roofing materials. “Some cities and areas won’t even allow homeowners to have wood shake roofing, and insurance companies don’t like it because it’s a fire hazard,” adds Mr. Simon. “If you have an aging shake roof on your home, you’re required to replace it to satisfy local building codes.”

Regardless of where you live or your reasons for replacing your shake roofing with composite shingles, it’s important to work with an experienced roofing company that has a proven record of replacing old shake roofs with more economical and safe choices.

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for roofing companies that have earned the prestigious Diamond Certified award. For Simon Says Roofing, the key to achieving and maintaining high levels of customer satisfaction is simple: always prioritize the needs of its clients, regardless of the size of their projects. "We never forget that our customers come first," affirms President Darryl Simon. "Their happiness is our number one priority, so everything we do is geared toward fulfilling their needs and achieving their goals."

Simon Says Roofing has been installing, maintaining, and repairing roofs for residential and commercial clients in Santa Clara and Contra Costa Counties since 2000. The family-owned and operated company has the in-house capabilities to work on all types of roofs, from tile and slate to thermoplastic and corrugated sheet metal, and it's also qualified to install skylights, sun tunnels, and solar fans.

Unlike larger roofing companies that take a "one size fits all" approach to each job in an effort to streamline their operations, Simon Says Roofing utilizes its small size to provide every project with detail-oriented service that's customized to the client's specific needs. "I personally supervise every job and double-check the work that's being done, so our clients get my hands-on expertise every step of the way," says Mr. Simon. "When they see how detailed we are and experience our professionalism firsthand, it makes them feel more comfortable with the entire process."

Another distinguishing attribute of Simon Says Roofing is its dedication to working continuously on each roofing project until it's complete, which Mr. Simon says isn't always a given in the industry. "When we start a job, we don't leave in the middle to do another project–we work until it's done. That type of focused quality allows us to back our work with generous warranties, including two to three years on repairs and 15 to 20 years on new roof installations."

Diamond Certified Researched Capabilities on Simon Says Roofing

Service Area

Santa Clara County
San Mateo County
Serving Santa Clara and San Mateo Counties, Including San Jose, Palo Alto, Mountain View and Redwood City

Main Services

Roofing
  • Cedar Shake
  • Metal Shingles
  • Residential Roofing
  • Roof Coatings
  • Roof Inspection
  • Roof Leak Repair
  • Roof Moss Removal
  • Roof Repair
  • Roof Replacement
  • Roofing Installation
  • Steel Roofing

Additional Services

Roof Installation, Replacement, Maintenance & Repair
Waterproofing
Custom Roofing Design
Skylights, Sun Tunnels & Solar Fans
Roof Inspections 
Gutter & Downspout Installation 
Gutter Cleaning 

Company Info

Hours
Mon
07:30 am - 04:30 pm
Tue
07:30 am - 04:30 pm
Wed
07:30 am - 04:30 pm
Thu
07:30 am - 04:30 pm
Fri
07:30 am - 04:30 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 7:30am – 4:30pm
Website
Contact
Simon Says Roofing

Capabilities Table

Company Name
Simon Says Roofing
Phone Number
DCID Number
DCID4085319700
Managers
Darryl Simon, President
Years in Industry
33 (Manager)
# of Employees
8
License
784948
Memberships
Better Business Bureau
Insurance
Liability Insurance,
Workers' Compensation
Founded
2000
Customer Type
Commercial, Residential
Warranties & Guarantees
15- to 20-Year Warranty on New Roofs, 2- to 3-Year Warranty on Roof Repairs, Manufacturers’ Warranties on Products

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

Simon Says Roofing Family Owned
Family Owned
Simon Says Roofing Established in 2000
Established in 2000
Simon Says Roofing Residential & Commercial
Residential & Commercial
Simon Says Roofing Free Quotes & Consultations
Free Quotes & Consultations
Simon Says Roofing Appointments Available
Appointments Available
Simon Says Roofing Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Simon Says Roofing Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Simon Says Roofing

1 of 2Picture of A recent residential project by Simon Says Roofing - Simon Says Roofing
A recent residential project by Simon Says Roofing
Picture of A recent residential project by Simon Says Roofing - Simon Says Roofing
Picture of A recent residential project by Simon Says Roofing - Simon Says Roofing

Diamond Certified Expert Contributor Advice & Tips

Darryl Simon is a 26-year veteran of the roofing industry and president of Simon Says Roofing, a Diamond Certified company. He can be reached at (408) 596-9102 or by email.

Darryl Simon is a 26-year veteran of the roofing industry and president of Simon Says Roofing, a Diamond Certified company. He can be reached at (408) 596-9102 or by email.

Darryl Simon: From the Rooftops

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — Darryl Simon started his roofing career more than 25 years ago, but it took a little while before he actually got on top of a roof. “While in between jobs, I was hired by a local roofing contractor to drive his dump truck,” he explains. “Eventually, I asked him to train me in the trade, and the next thing I knew, I was a roofer. I felt a lot of pride whenever I drove by a house or building I’d worked on. Plus, I liked working o...

Read Full Article - Darryl Simon: From the Rooftops

Simon Says Roofing Website and External Feeds

FAQs

By Simon Says Roofing

How long will it take to complete my roofing project?

Once you start my job, will you finish it before moving on to the next job?

Will you work on my roof in the rain?

Do I need to replace my roof if it has a leak?

Do you provide free estimates?

Can I replace my wood shake roofing with composite roofing?

Can a new roof help insulate my house against the heat and cold?

Will installing a satellite dish affect my roof’s integrity?

Can you repair termite and insect damage to my roof?

Do you keep a clean jobsite?

Simon Says Roofing Ratings and Survey Responses

diamondcertified logo
Simon Says Roofing
198 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
10 CONSECUTIVE YEARS
SINCE NOVEMBER 2015
CERT 2301

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 198 Verified Customers

Fernado P.

They're very reliable and trustworthy. They were the only company that I was able to come across that offered warranties not only on the materials used to do the job, but also offered warranties on their craftsmanship.

Verified Customer of Simon Says Roofing, 1 of 198

10 Quality
Yes Loyalty
Jim H.

They did a great job, they were on time, they kept everything clean, and they were great to deal with.

Verified Customer of Simon Says Roofing, 2 of 198

10 Quality
Yes Loyalty
Robert C.

Use them. They're great.

Verified Customer of Simon Says Roofing, 3 of 198

10 Quality
Yes Loyalty
Mary P.

I have a roof that is over 35 years old and now there is a leak in the inside of the house into the kitchen and living room. I had them put a lot of work into my house. They came out really fast to give me quote. About 3 weeks later, they loaded the material onto the roof. that they would need and then a crew of workers started. They cleaned the roof and then they started covering the roof with material. The working crew works quickly and keeps on working.

Verified Customer of Simon Says Roofing, 4 of 198

10 Quality
Yes Loyalty
Art S.

They completed the job by the time they promised me, which sets them apart from the other companies I've dealt with in the past. In regards to my experience, they always presented themselves in a professional manner. They were accommodating to my requests, and they had excellent communication skills.

Verified Customer of Simon Says Roofing, 5 of 198

10 Quality
Yes Loyalty
Dave F.

I've recommended them plenty of times. I say that they've been in business for over 15 years, so you'll be working with a company that's seen it all. They aren't a fly-by night company, and they have proper, up-to-date licensing to be in business.

Verified Customer of Simon Says Roofing, 6 of 198

10 Quality
Yes Loyalty
Burton P.

I thought he gave me options and basically pointed out that I didn't need to replace the roof right away and just do some repairs, so I could delay the actual improvements and stretch it out for 3 more years, and that's what we did.

Verified Customer of Simon Says Roofing, 7 of 198

10 Quality
Yes Loyalty
James P.

I would say that they're very professional people, responsive, on time, and they give quality service. They're also really flexible, and they try to exceed their customer's expectations.

Verified Customer of Simon Says Roofing, 8 of 198

10 Quality
Yes Loyalty
Don C.

They're extremely honest. They ended up fixing my roof instead of replacing the whole thing, which would have cost me an arm and a leg. I thought that was very righteous of them.

Verified Customer of Simon Says Roofing, 9 of 198

10 Quality
Yes Loyalty
Koshy C.

They were very conscientious about their work and they went above and beyond what they are supposed to do when they saw additional damage within the original contract.

Verified Customer of Simon Says Roofing, 10 of 198

10 Quality
Yes Loyalty
Brenda S.

Darryl is wonderful. He's informative, professional, and easy to work with. He definitely exceeded our expectations. Everything turned out exactly how we wanted it.

Verified Customer of Simon Says Roofing, 11 of 198

10 Quality
Yes Loyalty
Majorie P.

He was nice, courteous, and took care of the job in a timely fashion. He was right on about what needed to be done, and we thought the cost was reasonable.

Verified Customer of Simon Says Roofing, 12 of 198

10 Quality
Yes Loyalty
Joseph D.

They are very reliable. He put other customers aside because we had an emergency, a leak. He came back the next day to take care of it.

Verified Customer of Simon Says Roofing, 13 of 198

10 Quality
Yes Loyalty
Michael F.

It's an owner/operator company and he's out there on the site. They have very good workers, good clean up and I would use them again.

Verified Customer of Simon Says Roofing, 14 of 198

10 Quality
Yes Loyalty
Long N.

Darryl, the owner, is as good as it gets in my opinion. He's honest in his business dealings and knows what he's doing.

Verified Customer of Simon Says Roofing, 15 of 198

10 Quality
Yes Loyalty
Kent K.

I would tell them they did really good work for me and that they make sure the material they buy is paid for upfront.

Verified Customer of Simon Says Roofing, 16 of 198

10 Quality
Yes Loyalty
Chantal R.

Give them a chance. I know they are a little more than others, but the work and backing their work is 100% worth it.

Verified Customer of Simon Says Roofing, 17 of 198

10 Quality
Yes Loyalty
Joseph F.

They price is good, and they went above and beyond what I requested. I recommended them to a couple friends already.

Verified Customer of Simon Says Roofing, 18 of 198

10 Quality
Yes Loyalty
Tiffany L.

I would tell a friend that my roof looks great, which is all thanks to Simon Says Roofing's excellent craftsmanship.

Verified Customer of Simon Says Roofing, 19 of 198

10 Quality
Yes Loyalty
Donna F.

He's on time and honest. I feel he's really a good roofer and a good person. He does what he says he's going to do.

Verified Customer of Simon Says Roofing, 20 of 198

10 Quality
Yes Loyalty
Judy P.

Hire them, as they were wonderful. I've used them six or seven times and I've always been very pleased with them.

Verified Customer of Simon Says Roofing, 21 of 198

10 Quality
Yes Loyalty
Frank C.

I'd tell them about the great job that they did both times and that they came out in a reasonable amount of time.

Verified Customer of Simon Says Roofing, 22 of 198

10 Quality
Yes Loyalty
Nancy H.

They were right in the ballpark price-wise, they were efficient, and they did more than what they needed to do.

Verified Customer of Simon Says Roofing, 23 of 198

10 Quality
Yes Loyalty
Larry Y.

He's professional, attentive to customers' needs, and he has high quality work. He basically does a great job.

Verified Customer of Simon Says Roofing, 24 of 198

10 Quality
Yes Loyalty
Satish M.

They were very prompt with the job. They did a quick job and cleaned up very well. They executed it perfectly.

Verified Customer of Simon Says Roofing, 25 of 198

10 Quality
Yes Loyalty
Linda Z.

They were good and I love the way it looks. It looks great and I always say you get what you pay for.

Verified Customer of Simon Says Roofing, 26 of 198

10 Quality
Yes Loyalty
Mike N.

Quality workmanship and prompt service, I have found someone I am happy with and who I can depend on.

Verified Customer of Simon Says Roofing, 27 of 198

10 Quality
Yes Loyalty
James R.

I would tell them he was very thorough, and he seemed really honest about what he was doing. He didn

Verified Customer of Simon Says Roofing, 28 of 198

10 Quality
Yes Loyalty
John P.

They just did a great job. They were in and out and professional. It was for a good price.

Verified Customer of Simon Says Roofing, 29 of 198

10 Quality
Yes Loyalty
David B.

Very thorough, excellent work, good supervision on the job site and easy to work with

Verified Customer of Simon Says Roofing, 30 of 198

10 Quality
Yes Loyalty
Vipul B.

Darryl has a great deal of knowledge about the job at hand. I had a good experience.

Verified Customer of Simon Says Roofing, 31 of 198

10 Quality
Yes Loyalty
Liam V.

They're punctual, fair and they have good attitudes. I would highly recommend them.

Verified Customer of Simon Says Roofing, 32 of 198

10 Quality
Yes Loyalty
Pramod P.

They have excellent customer service, quick turnaround, and very competent pricing.

Verified Customer of Simon Says Roofing, 33 of 198

10 Quality
Yes Loyalty
Josephine M.

They did an excellent job, and Simon was such a nice man. I would recommend him.

Verified Customer of Simon Says Roofing, 34 of 198

10 Quality
Yes Loyalty
Christina A.

They were timely, did a nice, neat, efficient job and the result is beautiful.

Verified Customer of Simon Says Roofing, 35 of 198

10 Quality
Yes Loyalty
Vivian B.

The owner was pleasant to deal with, and I have confidence in the work he did.

Verified Customer of Simon Says Roofing, 36 of 198

10 Quality
Yes Loyalty
Ed M.

I liked the job so much that I got them three other jobs in the neighborhood.

Verified Customer of Simon Says Roofing, 37 of 198

10 Quality
Yes Loyalty
Alan B.

I guess I'd say that if you're in need of any roofing work, give them a call.

Verified Customer of Simon Says Roofing, 38 of 198

10 Quality
Yes Loyalty
Lawerence O.

I would recommend him, and he is fair. He is dependable and cost effective.

Verified Customer of Simon Says Roofing, 39 of 198

10 Quality
Yes Loyalty
David D.

Good guys and a good company., they got out quickly and fixed the issues.

Verified Customer of Simon Says Roofing, 40 of 198

10 Quality
Yes Loyalty
Don F.

Darryl is a professional, trustworthy, and a knowledgeable contractor.

Verified Customer of Simon Says Roofing, 41 of 198

10 Quality
Yes Loyalty
Lucile Y.

I think they're very responsive, very courteous, and do a quality job.

Verified Customer of Simon Says Roofing, 42 of 198

10 Quality
Yes Loyalty
Sheila M.

They're very thorough, honest, they clean up well, and the roof works.

Verified Customer of Simon Says Roofing, 43 of 198

10 Quality
Yes Loyalty
Tim S.

Very personalized attention, very fast, and expedient with their work

Verified Customer of Simon Says Roofing, 44 of 198

10 Quality
Yes Loyalty
Cecilia B.

He's great. I can't complain. He really did a good job on the repair.

Verified Customer of Simon Says Roofing, 45 of 198

10 Quality
Yes Loyalty
Jennifer R.

Whether or not you use them, they respond and schedule very quickly.

Verified Customer of Simon Says Roofing, 46 of 198

10 Quality
Yes Loyalty
Hung T.

If you want something done, come over and see what they did for me.

Verified Customer of Simon Says Roofing, 47 of 198

10 Quality
Yes Loyalty
Frank B.

Well when you think about your roofing, you should consider them.

Verified Customer of Simon Says Roofing, 48 of 198

10 Quality
Yes Loyalty
Francis B.

I would recommend him. He's honest, prompt, and he's a good guy.

Verified Customer of Simon Says Roofing, 49 of 198

10 Quality
Yes Loyalty
Sophie S.

They're reliable, on time as promised, and they know their job.

Verified Customer of Simon Says Roofing, 50 of 198

10 Quality
Yes Loyalty