Simon Says Roofing installs, replaces, maintains, and repairs roofs for residential and commercial clients in Santa Clara and San Mateo Counties. The company has the training and equipment to work on all types of roofs, from composition and tile to wood shake and flat roof systems, and it’s also qualified to perform roof inspections; install skylights, sun tunnels, solar fans, gutters and downspouts; provide gutter cleaning; and more.
President Darryl Simon credits much of Simon Says Roofing’s success to its customer-oriented business approach. “Happy customers are worth more to us than any amount of money, so everything we do is geared toward meeting their goals and ensuring their satisfaction,” he says. “The majority of our clients come from referrals, which is a testament to the way we handle roofing projects.”
Simon Says Roofing’s technicians take a full-service approach to each job, handling everything from preparation to cleanup, and they’re all meticulously trained and background checked before they work in the field. “Everyone who works here is highly experienced and professional, which allows us to ensure quality results on a consistent basis,” says Mr. Simon. “From the first estimate to the finishing touches, we strive toward customer satisfaction.”
“Our clients are our number one priority, so we focus on fulfilling their needs and making sure they’re completely satisfied with every aspect of our work. Our goal on every project is to provide superior service and quality workmanship, and our loyal clientele base proves that we consistently achieve that goal.”
Replacing wood shake roofing with composite shingles can save you money and protect your home. Wood shake roofing was popular with homeowners many years ago, when the quality of wood shingles was higher and the cost was lower. However, wood shake roofs have become more expensive to install and are now made from lower-quality wood products. Add that to an increased awareness of fire hazards associated with wood roofs and it’s easy to see why many homeowners are replacing wood shake roofs with composite shingles and other materials that are higher quality, less expensive, and proven to offer superior fire protection. “Shake roofing is about three times as expensive as a good composition roof, so a lot of homeowners are making the switch,” affirms Darryl Simon, president of Simon Says Roofing in San Jose. “When you consider all the benefits of composite shingles, it just makes sense.”
Additionally, some homeowners are proactively replacing older shake roofs with composite roofs to avoid expensive upkeep. “Shake roofing is one of the most expensive types of roofing because it has to be fire-treated and have composition underneath to earn a Class A rating,” explains Mr. Simon.
With increased awareness of and emphasis on fire prevention, especially in dry and rural Bay Area counties, homeowners are taking extra precautions to protect their houses, from clearing surrounding brush and trees to installing metal, composite or fire-resistant roofing materials. “Some cities and areas won’t even allow homeowners to have wood shake roofing, and insurance companies don’t like it because it’s a fire hazard,” adds Mr. Simon. “If you have an aging shake roof on your home, you’re required to replace it to satisfy local building codes.”
Regardless of where you live or your reasons for replacing your shake roofing with composite shingles, it’s important to work with an experienced roofing company that has a proven record of replacing old shake roofs with more economical and safe choices.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for roofing companies that have earned the prestigious Diamond Certified award. For Simon Says Roofing, the key to achieving and maintaining high levels of customer satisfaction is simple: always prioritize the needs of its clients, regardless of the size of their projects. "We never forget that our customers come first," affirms President Darryl Simon. "Their happiness is our number one priority, so everything we do is geared toward fulfilling their needs and achieving their goals."
Simon Says Roofing has been installing, maintaining, and repairing roofs for residential and commercial clients in Santa Clara and Contra Costa Counties since 2000. The family-owned and operated company has the in-house capabilities to work on all types of roofs, from tile and slate to thermoplastic and corrugated sheet metal, and it's also qualified to install skylights, sun tunnels, and solar fans.
Unlike larger roofing companies that take a "one size fits all" approach to each job in an effort to streamline their operations, Simon Says Roofing utilizes its small size to provide every project with detail-oriented service that's customized to the client's specific needs. "I personally supervise every job and double-check the work that's being done, so our clients get my hands-on expertise every step of the way," says Mr. Simon. "When they see how detailed we are and experience our professionalism firsthand, it makes them feel more comfortable with the entire process."
Another distinguishing attribute of Simon Says Roofing is its dedication to working continuously on each roofing project until it's complete, which Mr. Simon says isn't always a given in the industry. "When we start a job, we don't leave in the middle to do another project–we work until it's done. That type of focused quality allows us to back our work with generous warranties, including two to three years on repairs and 15 to 20 years on new roof installations."
