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Sigura Construction, Inc.

Contractor - Fire & Water Damage, Contractor - Community Home Builder, Contractor - Remodeling & Additions & Kitchen & Bath Contractor
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Diamond Certified Company Report
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Sigura Construction, Inc.
151 SURVEYS
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  • Rating
18 CONSECUTIVE YEARS
SINCE AUGUST 2007
CERT 1130

Diamond Certified Ratings Dashboard

151

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 151 SURVEY RESPONSES

Company Credentials

  • A:6:{I:0;S:20:"Workers Compensation";I:1;S:19:"Liability Insurance";I:2;S:20:"License Verification";

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Sigura Construction, Inc.
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Diamond Certified Researched Articles on Sigura Construction, Inc.

researched article

Sigura Construction recently completed this kitchen remodeling project.

Sigura Construction, Inc. provides restoration services for commercial and residential properties in the Greater Bay Area that have been damaged by fire, water, and smoke. The company is comprised of professional contractors with expertise in several aspects of restoration and construction, new construction, and painting. They work in concert with landscaping, architectural and interior design services—both in-house and with accomplished affiliates. According to owner Ilan Sigura, this full-service approach guarantees clients a convenient, streamlined restoration process.

Sigura Construction has more than two decades of experience working on interior and exterior remodels and repairs, residential and commercial additions, and multi-unit projects. Mr. Sigura says the company emphasizes sensitivity when taking on restoration projects. “We understand it’s a stressful time for people, so we listen to their needs and work with their insurance companies to minimize inconvenience.” Additional services include preventive maintenance and relocation assistance for businesses.

Mr. Sigura says clients are always impressed with how easy it is to work with Sigura Construction. “I keep them informed and involve them throughout the project. I’m on the job daily and can always be reached to answer questions.”

"We stay on every job until it's finished, and we never take on work unless we're certain we can deliver excellent results. We stand behind all our work and guarantee our customers can rely on us before, during, and after their construction, painting or landscaping projects. Our client satisfaction rate dictates our reputation, so our top priority is making sure each of our customers has a pleasant construction experience."

If you’re planning a construction project, look for a contracting firm that cultivates a culture of accountability.
Construction companies run the gamut from tried and true to completely unreliable. Even the best contractors can earn a poor reputation if they don’t finish jobs on time or are unable to keep promises, but a record of responsible and responsive actions can earn good companies stellar reputations for taking care of their clients.

To find a construction company that offers quality craftsmanship along with good customer service, experts recommend looking at finished products and considering the route a company takes to get results. Ilan Sigura, owner of Sigura Construction, Inc. in Santa Clara, says it’s a good idea to find a company that has multiple levels of supervision. “Look for a firm that has a superintendent who is responsible for coordinating the job and a production
manager who handles quality. A multi-level approach provides independent checks of jobs and greater accountability for crews. Also, there are more responsible parties with whom you can communicate and get information.”

Many construction companies find they get better results by keeping crews on jobs rather than pulling employees from one job to work on another. To ensure continuity and personal responsibility, look for a contractor who promises to start and finish your job without breaks in the middle and who sends the same crew to your house every day.

It’s also smart to hire a company that has present and active leadership from its ownership and managerial staff, as this can be a sign of a culture of accountability. When owners are present on jobsites, employees often feel positive pressure to perform at higher levels, which Mr. Sigura says can lead to better results. “More accountability for employees means their clients get their money’s worth.”

Here are some other signs that a construction company is committed to accountability:


  • Every employee has a job to do and knows what is expected of them.

  • Owners and foremen delegate responsibilities to qualified staff members.

  • Every step of a job is tracked to monitor progress.

  • Systems are in place to verify clients are happy during and after their jobs.

  • There is accountability for individual employees and crews.

  • You receive detailed project proposals and schedules outlining the phases of your project.

  • There are avenues for you to communicate easily with crews, foremen and company owners.

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for construction companies that have earned the prestigious Diamond Certified award. For Sigura Construction, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: set high expectations for every job, regardless of its size. "We're all about quality workmanship, and we always let our clients know what they can expect from us," says owner Ilan Sigura. "Our reputation is very important to us, and we've built that reputation by taking care of every client and providing them with the results they expect."

Sigura Construction has been remodeling kitchens and bathrooms, building room additions, and handling ground-up construction projects throughout the Greater Bay Area for more than two decades. Mr. Sigura says the company's full-service approach to the construction process allows it to guarantee a convenient, streamlined experience for each client. "Every project is an opportunity to design something that's highly functional, aesthetically appealing, and tailored to the individual client's needs and desires."

Unlike less experienced construction firms that take a hands-off approach to interacting with their customers, Sigura Construction prioritizes regular communication before, during and after its clients' projects. "It's important for us to know that our clients are satisfied with every phase of our work," affirms Mr. Sigura. "Our foremen are always available by phone or in person to address their questions or concerns, and we conduct a post-job survey to confirm that our work has met their expectations."

Another distinguishing feature of Sigura Construction is its large staff, which allows it to maintain high levels of quality throughout its projects. "From the superintendent who coordinates the job to the production manager to the technicians who perform the work, everyone here works together to make sure nothing falls through the cracks," says Mr. Sigura. "Also, I'm personally involved with every project, which adds yet another level of accountability and guarantees the client gets their money's worth."

Diamond Certified Researched Capabilities on Sigura Construction, Inc.

Service Area

Greater San Francisco Bay Area
Serving the Greater San Francisco Bay Area

Main Services

Contractor - Fire & Water Damage
  • Deck Restoration
  • Disaster Restoration
  • Emergency Restoration
  • Fire Damage Restoration
  • Refinishing Furniture
  • Sewage Cleanup
  • Smoke Damage Restoration
  • Water Damage Cleanup
  • Water Damage Restoration
  • Water Mitigation
  • Water Removal

Additional Services

Commercial & Residential
New Construction
Remodels & Additions
Insurance Repairs
Landscaping

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
Sigura Construction, Inc.

Capabilities Table

Company Name
Sigura Construction, Inc.
DCID Number
DCID4084921379
Managers
Ilan Sigura, Owner
# of Employees
45
License
865155, 942356
Insurance
Liability Insurance,
Workers' Compensation
Customer Type
Commercial, Residential

Certifications & Awards

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Sigura Construction, Inc. Website and External Feeds

A 3D Tour of Sigura Construction’s Work

Social Media Links

FAQs

By Sigura Construction, Inc.

How soon can you start my project?

When you start my project, will you work continuously until it’s finished?

Will you work with my budget?

Will you take care of the permit process?

Do you guarantee your work?

Can you work on my house if it’s raining?

Can I live in my house while it’s being remodeled?

Do you keep a clean jobsite?

Can you help me with design ideas?

Can you work with my architect?

Sigura Construction, Inc. Ratings and Survey Responses

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Sigura Construction, Inc.
151 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
18 CONSECUTIVE YEARS
SINCE AUGUST 2007
CERT 1130

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • A:6:{I:0;S:20:"Workers Compensation";I:1;S:19:"Liability Insurance";I:2;S:20:"License Verification";

Phone Survey Responsesfrom 151 Verified Customers

Zion K.

They always do their best to make the customer satisfied, even if it requires extra work for them. They will not charge more money for these kinds of things.

Ilan is very loyal and just a good person. He works to get the job completed without any drama or unexpected issues.

Verified Customer of Sigura Construction, Inc., 1 of 151

10 Quality
Yes Loyalty
Rinat K.

Very professional, dedicated, they care about their customers, and the work was done very well. They fixed multiple issues for me and were very reliable.

I really liked that they had someone there everyday. There was a superintendent there to answer any questions or concerns I had each and every day.

Verified Customer of Sigura Construction, Inc., 2 of 151

10 Quality
Yes Loyalty
Channing C.

They do a very good job. They're not cheap but they know what they are doing. You will be happy at the end of the day.

The finish is very good. When they say they're going to do something, they do it right.

Verified Customer of Sigura Construction, Inc., 3 of 151

10 Quality
Yes Loyalty
Einav C.

They have really professional people, especially the work manager in the field and they were very clean and very neat and very efficient and they had very good advice.

They really had high-end work and finish.

Verified Customer of Sigura Construction, Inc., 4 of 151

10 Quality
Yes Loyalty
G.T.

It was an amazing experience. They were extremely responsive. They were attentive to our needs, and they were able to propose a lot of things we did not think about.

They owned up to everything they said. They stood behind their high quality service. It was a complete pleasure working with them. We were extremely satisfied.

Verified Customer of Sigura Construction, Inc., 5 of 151

10 Quality
Yes Loyalty
Ken H.

There were a few problems with the job, but they more than fixed and improved it without increasing the bill. They completed the work to my satisfaction.

The quality of the finished product and the ease of working with Ilan

Verified Customer of Sigura Construction, Inc., 6 of 151

10 Quality
Yes Loyalty
Amir F.

They were very professional. There was an incident that they had to work around and they came up with a solution that worked really well.

They were very efficient and it all came together very quickly.

Verified Customer of Sigura Construction, Inc., 7 of 151

10 Quality
Yes Loyalty
Mason K.

The owner pays attention to details. His quality of work is very high, regardless of what the contract is about.

They are open and honest. They look out for the best interest of the customer. If there's an issue, they try to fix it instead of asking for more money.

Verified Customer of Sigura Construction, Inc., 8 of 151

10 Quality
Yes Loyalty
O. K. T.

They follow up and they have professional service. When you call them, someone is there to pick up the phone.

I would say the quality of the service.

Verified Customer of Sigura Construction, Inc., 9 of 151

10 Quality
Yes Loyalty
T. S. Y. S.

They got the job done in a timely manner. I didn't have to keep calling them back or make any suggestions.

They were easy to work with.

Verified Customer of Sigura Construction, Inc., 10 of 151

10 Quality
Yes Loyalty
Nick T.

They're helpful, honest and they simplified a big job. They worked with me remotely to get work done.

They're really good problem solvers.

Verified Customer of Sigura Construction, Inc., 11 of 151

10 Quality
Yes Loyalty
Laura W.

That they are conscientious, and they go above and beyond to make sure their customers are happy.

Very friendly staff, courteous, and they worked hard. They were always on time. They really had everything you want in a good company or service.

Verified Customer of Sigura Construction, Inc., 12 of 151

10 Quality
Yes Loyalty
Rafalin E.

They did a good job, delivered it on time, and they were easy to communicate with.

They did a good job, delivered it on time, and they were easy to communicate with.

Verified Customer of Sigura Construction, Inc., 13 of 151

10 Quality
Yes Loyalty
Yifat L.

If I needed them to come again, they always came. They made sure I was satisfied.

Ilan is a great owner. He was very responsive.

Verified Customer of Sigura Construction, Inc., 14 of 151

10 Quality
Yes Loyalty
Glen C.

They are very knowledgeable in everything they do and they really do a good job.

It was all good. I did not have anything I could say bad about them.

Verified Customer of Sigura Construction, Inc., 15 of 151

10 Quality
Yes Loyalty
Abigail V.

The quality of their work was excellent, and I really enjoyed the service.

They came on time. If I saw something that didn't look good, I called them, and they would immediately come to fix it.

Verified Customer of Sigura Construction, Inc., 16 of 151

10 Quality
Yes Loyalty
Yifat L.

They are very professional and very respectful and I was fully satisfied.

Everything, they were very responsive to everything that I needed and the communication and they told me when they were coming and going and the progress and they met the deadline.

Verified Customer of Sigura Construction, Inc., 17 of 151

10 Quality
Yes Loyalty
M. O. N.

They can do a really wide variety of stuff, so that's pretty helpful.

I like their foreman, Todd. He gets stuff done.

Verified Customer of Sigura Construction, Inc., 18 of 151

10 Quality
Yes Loyalty
Sharon F.

They did the job we hired them to do and they were friendly.

Same as the previous answer

Verified Customer of Sigura Construction, Inc., 19 of 151

10 Quality
Yes Loyalty
Larry H.

They do a good job. They call when they say that they will.

They completed the job and I was happy with it.

Verified Customer of Sigura Construction, Inc., 20 of 151

10 Quality
Yes Loyalty
T.B.

High quality, reliability, prompt and trustworthy

High quality, reliability, prompt and trustworthy, it was very easy to work with them. They were on top of things. It was a pretty great experience and I'm very happy with the end result.

Verified Customer of Sigura Construction, Inc., 21 of 151

10 Quality
Yes Loyalty
Geni S.

I liked their staff, they were very trustworthy.

They have a very trustworthy staff.

Verified Customer of Sigura Construction, Inc., 22 of 151

10 Quality
Yes Loyalty
C. P. G.

They are reliable and they do good quality work.

They try to keep their clients satisfied.

Verified Customer of Sigura Construction, Inc., 23 of 151

10 Quality
Yes Loyalty
Oren K.

High quality and great customer service

They were very good to work with, very accommodating and delivered results with high quality.

Verified Customer of Sigura Construction, Inc., 24 of 151

10 Quality
Yes Loyalty
Mr. L.

You can trust them right to the core.

The solid way in which they conduct business

Verified Customer of Sigura Construction, Inc., 25 of 151

10 Quality
Yes Loyalty
Kristine F.

I would highly recommend them.

They are my go-to general contractor.

Verified Customer of Sigura Construction, Inc., 26 of 151

10 Quality
Yes Loyalty
B.M.

They should work with them.

They're smart.

Verified Customer of Sigura Construction, Inc., 27 of 151

10 Quality
Yes Loyalty
Andrew Z.

He's an honest contractor.

Good communication, fair price, and good quality work

Verified Customer of Sigura Construction, Inc., 28 of 151

10 Quality
Yes Loyalty
Georgina S.

Nothing

When I had an issue, the owner addressed it right away.

Verified Customer of Sigura Construction, Inc., 29 of 151

10 Quality
Yes Loyalty
Sharon D.

They were just very supportive.

Verified Customer of Sigura Construction, Inc., 30 of 151

10 Quality
Yes Loyalty
Ms. V.

They did a very good quality job. I was very happy.

Verified Customer of Sigura Construction, Inc., 31 of 151

10 Quality
Yes Loyalty
Mrs. T.

Ilan was very friendly and honest. He did a great job. They were the perfect contractors.

Verified Customer of Sigura Construction, Inc., 32 of 151

10 Quality
Yes Loyalty
Thomas T.

They did a super job. Ilan came out and did quite a favorable quote. The crew cleaned up and it was an overall nice experience.

Verified Customer of Sigura Construction, Inc., 33 of 151

10 Quality
Yes Loyalty
Mr. R.

They were responsive and on time. They had good manners. They were very good at communicating everything that was going on.

Verified Customer of Sigura Construction, Inc., 34 of 151

10 Quality
Yes Loyalty
Elisa G.

They were very courteous, helpful, prompt, clean and they had good suggestions. They had good prices.

Verified Customer of Sigura Construction, Inc., 35 of 151

10 Quality
Yes Loyalty
Miles M.

They were completely responsive, they showed up on time, and they were very professional. They did it to perfection.

Verified Customer of Sigura Construction, Inc., 36 of 151

10 Quality
Yes Loyalty
Leonard L.

They are professional. Everything about them is great. They always cleaned up everything and they knew what they were doing.

Verified Customer of Sigura Construction, Inc., 37 of 151

10 Quality
Yes Loyalty
Zion K.

They were always punctual and responsive to issues that I needed done. Also, they did a complete job with all of the details to the customer's satisfaction.

Verified Customer of Sigura Construction, Inc., 38 of 151

10 Quality
Yes Loyalty
Mr. F.

The staff, particularly the two guys in charge of the project, Enrico and Jose were very good at taking care of things.

Verified Customer of Sigura Construction, Inc., 39 of 151

10 Quality
Yes Loyalty
Ann E.

I liked their personal service and the fact that they were willing to work with me. I was having financial problems due to a divorce, but they were willing to work with me. They were absolutely wonderful. They were here everyday. Now that they are gone, I kind of miss them. They were all wonderful.

Verified Customer of Sigura Construction, Inc., 40 of 151

10 Quality
Yes Loyalty
Michael W.

I would score them very high in every area.

Verified Customer of Sigura Construction, Inc., 41 of 151

10 Quality
Yes Loyalty
C. C. C.

They are very professional and detailed. They show up when they are supposed to.

Verified Customer of Sigura Construction, Inc., 42 of 151

10 Quality
Yes Loyalty
Giora B.

They did a very good job. They were very good. They completed everything on time, and they were very clean. I was satisfied with their quality.

Verified Customer of Sigura Construction, Inc., 43 of 151

10 Quality
Yes Loyalty
Steven S.

I liked the work itself. They were on time. Their price, their personnel, and especially the head of the company, he was honest. I liked his competency, background, and interpersonal style. He wanted me to be involved and not remote. They were good guys.

Verified Customer of Sigura Construction, Inc., 44 of 151

10 Quality
Yes Loyalty
Stan M.

Their presentation and the finished product

Verified Customer of Sigura Construction, Inc., 45 of 151

10 Quality
Yes Loyalty
Yifat L.

The quality of their work and their responsiveness, I was very satisfied with their work.

Verified Customer of Sigura Construction, Inc., 46 of 151

10 Quality
Yes Loyalty
Ogen P.

Thoroughness, the finished project, their excellent follow-up, and they were committed to a producing a good product. They had great attention to detail. They were able to work with us and solve problems along the way. It was a great experience with top quality results.

Verified Customer of Sigura Construction, Inc., 47 of 151

10 Quality
Yes Loyalty
Michelle H.

They came out and gave a timely quote. The quote was reasonable. When he did the work, he showed up on time and charged me less than he initially quoted.

Verified Customer of Sigura Construction, Inc., 48 of 151

10 Quality
Yes Loyalty
Meir P.

Their responsiveness and timeliness, they do everything on time. They promise they will do it on time, and they keep their promise. I think they are doing well.

Verified Customer of Sigura Construction, Inc., 49 of 151

10 Quality
Yes Loyalty
Manuel G.

His honesty and straightforward answers, when things didn't go exactly how they were supposed to go, he immediately responded and made it perfect. A problem occurred when Mr. Sigura was gone, but when he came back, he immediately saw it. He fixed it and made it perfect. He did a very good job.

Verified Customer of Sigura Construction, Inc., 50 of 151

10 Quality
Yes Loyalty