Serving the Bay Area since 1976, Sierra Roofing & Solar takes pride in leading the way with local roof replacements and solar installations. With over 10,000 residential installs and a Diamond Certified customer rating of 95%, the company stands as a trusted authority in the industry.
Specializing in roof replacements and solar installations, Sierra Roofing & Solar sets itself apart by offering extensive, manufacturer-backed warranties and powerful workmanship guarantees. The company’s skilled technicians bring expertise in designing, installing and maintaining solar systems, ensuring a seamless and stress-free experience for property owners. In addition, they repair and inspect various roofing systems for residential and commercial clients.
President Jeff Basch underscores Sierra Roofing & Solar's dedication to exceptional customer service throughout every project phase. "From the initial call to the completion of their project, we prioritize customer satisfaction. We provide the customer with comprehensive education on all available options to help them make the best decision for their needs. We back our services with a 100 percent 'leak-free' guarantee."
Sierra Roofing & Solar’s commitment to excellence extends to its team's rigorous training programs. "Our team is fully committed to completing every project efficiently, on time and within budget while prioritizing peace of mind for our valued customers,” emphasizes Mr. Basch.
“We recognize that maintaining a commitment to delivering high-quality work necessitates continuous elevation of our training and service standards at all levels. We aspire to create an unparalleled experience for each client, empowering them to harness their own energy and contribute to a more sustainable environment.”
Consider the benefits of leasing a solar power system.
Until recently, most homeowners had to spend upwards of $30,000 to have solar power systems installed on their properties. While reduced power costs, federal rebates and tax incentives had certain long-term advantages, solar was still only available to those with the financial resources to make a sizeable upfront investment. But another option has emerged in recent years, one that has made solar power affordable for homeowners who don’t have a surplus of cash at their disposal: leasing.
It’s been estimated that nearly half of the solar power systems in use today are leased from a third party. Since the motivation for going solar involves saving money as much as it does saving energy, the big question on most homeowners’ minds is whether leasing is truly a financially worthwhile option. It’s true that leasing companies reap the federal rebates and tax incentives of solar installations, but homeowners are also able to benefit financially because the combined total of reduced power bills and lease payments typically amounts to less than their previous energy bills. With no down payment and system monitoring services provided, solar leasing has become the preferred choice of many homeowners.
In the past, it was common for manufacturers to warranty the components of a solar system individually. For example, a manufacturer might offer a 25-year warranty on the panels but only a 10-year warranty on the inverters. This posed a significant setback for those anticipating a return on their initial investments, as the cost of replacing a single inverter could easily exceed $3,000. Fortunately, many manufacturers will soon be offering a new technology that allows them to build an inverter directly into each panel. These new combination panels (called AC panels) will have the same 25-year warranty as the individual panels do now.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for solar and roofing companies that have earned the prestigious Diamond Certified award. For Sierra Roofing & Solar, achieving and maintaining high levels of customer satisfaction is dependent upon meeting and exceeding the high standards it sets for every job, regardless of the size. "We build strong expectations when we're making presentations to customers, and I think that's why a lot of people choose us over other companies," says President Jeff Basch. "Of course, that means our work has to meet those high expectations, but that's a challenge we embrace every day."
Sierra Roofing & Solar has been installing solar panels and replacing, repairing and inspecting roofing systems for residential and commercial clients throughout the East Bay since 1976. The company has access to all major brands and sizes of solar and roofing products, which allows its technicians to quickly handle emergency repairs and ensure every installation job is as seamless and stress-free as possible for the property owner.
Unlike less experienced solar and roofing contractors that only offer minimal warranties in an effort to protect themselves against delivering subpar work, Sierra Roofing & Solar proves its commitment to quality workmanship by backing every installation with a 100 percent satisfaction guarantee. "We know there are a lot of ways to cut corners in this industry, but we're absolutely unwilling to do that," affirms Mr. Basch. "Our number one goal is to provide top-notch products for every customer, and our 100 percent satisfaction guarantee is a great way to achieve that."Another distin
guishing feature of Sierra Roofing & Solar is its omnipresent "Safety Seal of Approval," which it uses throughout every aspect of its services to attest to the professional abilities and integrity of its employees. "Sometimes solar and roofing companies get applications from people who claim to have a lot of experience, but their background checks reveal reasons why they shouldn't be hired," explains Mr. Basch. "With our Safety Seal of Approval, potential clients can be assured of three things: all our technicians are drug-free, certifiably trained and have passed a background check prior to being hired."
