SF Craftsman, Inc. remodels kitchens and bathrooms; builds room additions; and provides various general construction services for residential clients in San Francisco, Marin, Alameda, and San Mateo Counties. The company also has the in-house capabilities to perform plumbing, carpentry, tile and electrical work, and it offers free estimates for the convenience of its customers.
Owner David Tamboury credits much of SF Craftsman’s success to its core values of honesty and integrity. “It’s not enough to do high-quality remodeling work—we also need to treat every client and their home with the utmost respect,” he says. “Everyone here understands the importance of working safely and creating an environment where people feel comfortable.”
SF Craftsman takes the time to educate its customers about their remodeling projects so they know how to protect their investments for the long term. “We make sure our clients are well-informed so when they’re showing off their kitchens and bathrooms in the future, they’ll understand the details of what we did,” says Mr. Tamboury. “We like involving them as much as possible so we can get their input on things as they progress, which they appreciate.”
“Our clients’ needs always come first, so everything we do is geared toward ensuring their satisfaction. Even if they want to make adjustments or change their minds about certain aspects of the job, we’re here to give them what they want. We utilize our years of experience to complete their projects on time and for a fair price.”
Hire a remodeling contractor who gives you a reality check.
When it comes to home remodeling, choosing a contractor is one of the most crucial decisions you’ll make. It’s not just about finding a company that can complete the work—it’s about partnering with someone who understands your vision, communicates clearly and has the expertise to navigate the complexities of your job while providing great customer service.
Home renovations rarely go exactly to plan, especially with older homes. From structural surprises to outdated wiring and plumbing, a knowledgeable contractor will assess your space’s limitations and potential.
“There can be a lot of variables in existing homes,” confirms David Tamboury, owner of SF Craftsman, Inc. in San Francisco. “For example, kitchen remodels may require special breakers that take up a lot of space on the panel, and the current panel might not be big enough. There are also permitting issues, and some permits require drawings from an architect. You may also need a structural engineer if you want to remove walls. All of these things can get complicated, so your contractor should talk you through your options and what those options may require.”
Communication plays an essential role in the remodeling process. Contractors who take the time to set realistic expectations, discuss your options and requirements, and help you make informed decisions will make the job go more smoothly and keep you happier during the process.
Choosing a professional who can explain the technical details of your project and is willing to help with planning will also help you feel more confident about your decisions. By partnering with the right contractor and taking the time to discuss your project scope, limitations, and possibilities, you’re more likely to end up with a positive outcome.
Customer satisfaction is a primary focus for any successful business, but it’s even more important for remodeling contractors that have earned Diamond Certified. For SF Craftsman, Inc., keeping clients happy is all about meeting and exceeding their expectations. “We’re here to give our clients what they want,” affirms owner David Tamboury. “We’re able to keep our quality high because we invest in our employees. They’re well-trained with good pay and benefits, so they have the knowledge and motivation to invest in our clients’ homes.”
SF Craftsman has been remodeling kitchens and bathrooms; building room additions; and providing various general construction services for residential clients in San Francisco, Marin, Alameda, and San Mateo Counties since 2005. The company is also qualified to work on plumbing and carpentry projects, and it offers free estimates for its customers’ convenience.
Unlike remodeling firms whose owners delegate project management responsibilities to less experienced employees, SF Craftsman provides every job with the hands-on expertise of Mr. Tamboury himself. “I’m constantly on the job answering questions and making sure the work is being completed to our standards,” he says. “I’m involved with all the inspections and I put my reputation on the line with each project. Our quality control is as high as it is because I’m looking at every nail.”
Ultimately, Mr. Tamboury sees SF Craftsman’s ability to produce artisanal construction work as its most important attribute. “We’re not focused on getting in and out as quickly as possible—we care about every step of the work,” he says. “We want our clients to remember how we worked together to achieve their goals and bring their visions to life. This approach allows us to provide excellent customer service while delivering high-quality remodeling work, which leads to memorable experiences.”
