ROOFMASTERS installs, repairs, and maintains all types of roofs for residential and commercial clients in Solano, Napa, Yolo, Sacramento, and Central Contra Costa Counties. In addition to its wide-ranging roofing capabilities, the family-owned and operated company installs solar systems, offers bird control services, repairs dry rot damage, adds ventilation and insulation to attics, and more.
Owner Aaron Weiss says much of ROOFMASTERS' success is due to its customer-oriented business practices, which include providing emergency repairs during inclement weather and staying in contact with clients after their projects are complete. "We're not just installing and repairing roofs; we're offering a complete service to our customers, and that means being there for them whenever they need us."
ROOFMASTERS guides its clients through every phase of the roofing process, from the initial estimate to the finishing touches, which Mr. Weiss says is important for establishing trust. "We take care of our clients, and that sets us apart from a lot of roofers. These types of projects can be expensive and time-consuming, so if we can help relieve stress by taking control of the details, we're happy to do it."
"We treat our customers the way we'd want to be treated, and we do everything in our power to make sure they have positive experiences. We provide the same high-quality services throughout the entire roofing process, and we're always available to answer questions and give advice."
Due to Title 24 regulations, your roof replacement may be more costly than expected.
In the past, if you needed a new roof, you simply replaced it. However, with increased government regulation and energy efficiency standards, many California homeowners are now required to implement additional upgrades when installing a new roof. “There have been building code changes in certain climate zones of California, including Solano County, which affect homeowners who are planning to replace their roofs,” explains Jonathan Weiss, office manager of ROOFMASTERS in Suisun City. “Under Title 24, which is also known as the California Energy Code, any home that undergoes a structural alteration like a roof replacement must be brought up to current energy efficiency standards. For many homeowners, that’s a substantial additional expense.”
There are a couple of ways to go about achieving energy code compliance, one of which is to install a “cool roof.” Consisting of highly reflective roofing shingles, a cool roofing system significantly lowers solar heat transfer into a home’s attic and, subsequently, the home itself. Not only do cool roofs meet Title 24 energy efficiency standards, according to the Cool Roof Rating Council, homeowners who install them stand to save an average of 7 to 15 percent on home cooling costs.
Another way homeowners can satisfy Title 24 requirements is to improve the insulation and ventilation of their attics. For many, this is a more affordable option for achieving code compliance, and it provides added benefits of lowering temperatures in the home and extending the life of the roof. Plus, it allows homeowners to install any type of roof system they want.
Regardless of which approach you take, bringing your home up to current energy efficiency standards will make it code compliant and provide several residual benefits that you’ll continue to enjoy long after the initial expense.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for roofing contractors that have earned the prestigious Diamond Certified award. For ROOFMASTERS, the key to achieving and maintaining high levels of customer satisfaction is simple: take a service-oriented approach to every project, regardless of its size. "The way we see it, we're just as much in the customer service business as we are in the roofing business," says Office Manager Jonathan Weiss. "Some roofing companies only care about the nuts and bolts of the job, but we're equally concerned about meeting our clients' expectations and providing positive experiences from beginning to end."
ROOFMASTERS has been installing, repairing, and maintaining roofs for residential and commercial clients in Solano, Napa, Yolo, and Central Contra Costa Counties since 1993. The family-owned and operated company is also qualified to provide bird control services, repair dry rot damage, install ventilation and insulation in attics, and more.
Unlike less experienced roofing contractors that take a "one size fits all" approach to every job in an effort to maximize their workload volume, ROOFMASTERS focuses on one project at a time and makes sure all work meets the client's expectations before moving on. "A lot of roofing companies spread their employees across several jobs, but we concentrate all our efforts on a single project until it's finished," says owner Aaron Weiss. "That way, we're able to work with greater efficiency and make sure nothing gets overlooked."
Another distinguishing attribute of ROOFMASTERS is its dedication to quality control throughout every phase of its work. "We have a foreman onsite for every new installation, which a lot of companies don't offer," says Mr. Weiss. "In addition to being the client's primary contact during the job, the foreman is there to oversee the installation and make sure all work meets our high standards for quality."
