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Roberts Electric Company, Inc.

Electrical Contractor & Electrical Contractor - Commercial
|
Alameda  Contra Costa Counties
Diamond Certified Company Report
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Roberts Electric Company, Inc.
524 SURVEYS
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  • Rating
24 CONSECUTIVE YEARS
SINCE MARCH 2002
CERT 10

Diamond Certified Ratings Dashboard

524

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 524 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Roberts Electric Company, Inc.
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Diamond Certified Researched Articles on Roberts Electric Company, Inc.

researched article

Roberts Electric Company worked with HDR Remodeling to transform a dark, cramped 1926 Berkeley kitchen into a light, bright and functional space.

Roberts Electric Company, Inc. (RECO) is a full-service electrical contractor that serves residential, commercial and industrial clients in Alameda and Contra Costa Counties. Family-owned and operated since 1932, the company is unique in the industry in its ability to meet customers’ needs in a wide range of environments. RECO’s services include lighting, upgrading electrical services, new circuits and outlets of all types, and anything for the home, including remodels, additions and new construction. Commercial services include circuit, service and distribution installations; tenant improvements; retail build-outs; lighting upgrades and control systems; isolated ground surge protection; and ballast replacements.

RECO works with Lutron HomeWorks and RadioRA products as well as commercial energy management systems. “LED lighting is the future, and options and product quality are changing fast, so we work with lighting designers, specifiers and suppliers to stay up-to-date with the latest products,” says President Dan Pitcock. In recognition of its outstanding work, RECO was named to the San Francisco Business Times’ “Top 20 Largest Electrical Contractors in the Bay Area” list each year from 2014 to 2024.

“We’ve been able to excel in our industry because we offer consistent professional performance. Our employees recognize that they’re being invited into people’s homes and businesses, so they’re always efficient, neat and organized. Our managers visit jobsites, listen to any questions or concerns a customer might have and follow up when the work is done. We quickly take care of problems because we want our customers to be happy and continue recommending us to others.”

All good electricians earn their reputations the same way: Years of good work and proven customer satisfaction. Whether you need major electrical installation or some simple wiring, choose a company that can do it all. Because if your electrical contractors uncover something that they didn’t anticipate—and it happens all the time, especially in older construction—you want to be sure they can finish what they start.

Plenty of electrical contractors work out of their home, and there’s nothing necessarily wrong with that. But remember that these types of businesses often have limited tools on hand. Even a job as simple as putting wiring in a wall can require a significant tool inventory. Limited or wrong tools could delay your project, especially if you have to wait while parts are ordered.

Make sure your electrician is licensed, bonded and insured. And of course, it’s always a good idea to get a reference. The Better Business Bureau and Diamond Certified are smart places start; so are referrals from friends. You shouldn’t be the least bit timid about investigating the reputation of someone you’re planning to do business with. Give them a call and ask for a list of former clients you can contact. Remember, the best electrical contractors acquired their sterling reputations by working many jobs over a period of years and delivering excellent work each time. You shouldn’t settle for less.

In an industry where many companies make outsized claims about their expertise, Dan Pitcock is content to let his company's history and reputation speak for itself.

Mr. Pitcock runs Roberts Electric Company (RECO), a fixture in the Bay Area for over 75 years. The company has been family owned and operated since 1960. RECO is one of the industry's most versatile companies, providing comprehensive services for all types of residential, commercial and industrial customers, plus telecommunications and network cabling.

What brings customers back to RECO again and again, says Mr. Pitcock, is his company's "personality"–dedicated to its community, responsive to its needs, grateful for its longstanding patronage. In his view, being invited into someone's home is a privilege that should be repaid with work that lives up to the highest standards, both the customer's and his company's own.

Whether it's basic electrical wiring or high-end lighting design, RECO demands superior workmanship from its electricians, with safety being paramount. They see their role, ultimately, as helping customers derive the most efficiency, enjoyment, and comfort from their homes and businesses. RECO managers visit jobs in progress to hear questions or concerns and conduct follow-up visits afterwards. If there is ever and issue, a resolution is fast and hassle-free.

A Certified Green Building Professional himself, Mr. Pitcock strives to raise awareness of energy efficiency and incorporate friendly environmental practices into his company at every level.

Diamond Certified Researched Capabilities on Roberts Electric Company, Inc.

Service Area

serving area
Alameda County
Contra Costa County
Serving Alameda and Contra Costa Counties, Including Oakland, Piedmont, Alameda, Emeryville, Berkeley, Albany, Richmond, Kensington, El Cerrito, Lafayette, Orinda, Moraga, Walnut Creek, San Leandro, San Lorenzo, Concord, Pleasant Hill, Castro Valley, Danville, San Ramon, Hayward and Martinez

Main Services

Electrical Contractor
  • Ceiling Fan Repair
  • Circuit Breaker Repair
  • Electrical Inspections
  • Electrical Panel Upgrades
  • Electrical Repairs
  • Electrical Services
  • Emergency Electrician
  • Hot Tub Wiring
  • Lighting Repairs
  • Outlet Installations
  • Subpanel Installation
  • Whole Home Surge Protectors
Electrical Contractor - Commercial
  • Circuit Breaker Repair
  • Commercial Electrical Services
  • Commercial Wiring
  • Electrical Inspections
  • Electrical Panel Upgrades
  • Electrical Repairs
  • Emergency Electrician
  • Lighting Repairs
  • Outlet Installations
  • Parking Lot Lighting Repair
  • Subpanel Installation

Additional Services

All Residential, Commercial/Industrial Services
Residential Remodels and Additions
Tenant Improvements and Remodels
Office/Warehouse Build-Outs
Distribution/Service Upgrades
Circuits - All Types
Motor Controls
Lighting Upgrades/Lighting Efficiency
Troubleshooting and Maintenance
Telecom/Data

Company Info

Hours
Mon
08:00 am - 04:30 pm
Tue
08:00 am - 04:30 pm
Wed
08:00 am - 04:30 pm
Thu
08:00 am - 04:30 pm
Fri
08:00 am - 04:30 pm
Sat
Closed
Sun
Closed
Closed
Office: Mon – Fri: 8am – 4:30pm
Electrician On-Call at All Times
Website
Contact
Roberts Electric Company, Inc.

Capabilities Table

Company Name
Roberts Electric Company, Inc.
DCID Number
DCID9259387326, DCID5108346161
Managers
Dan Pitcock, President
# of Employees
30
License
728215
Insurance
Liability Insurance,
Workers' Compensation
Founded
1932
Customer Type
Commercial, Residential
Warranties & Guarantees
1-Year Warranty on Parts and Labor
Payment Accepted
american express,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

Roberts Electric Company, Inc. Family Owned
Family Owned
Roberts Electric Company, Inc. Senior Discount
Senior Discount
Roberts Electric Company, Inc. Residential & Commercial
Residential & Commercial
Roberts Electric Company, Inc. Appointments Available
Appointments Available
Roberts Electric Company, Inc. Live Phone Call Answers
Live Phone Call Answers
Roberts Electric Company, Inc. Hourly Pricing
Hourly Pricing
Roberts Electric Company, Inc. Fixed Pricing
Fixed Pricing
Roberts Electric Company, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Roberts Electric Company, Inc. Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Roberts Electric Company, Inc.

1 of 26Picture of Roberts Electric Company worked closely with the homeowner and contractor on this Berkeley kitchen to create a more open living space. - Roberts Electric Company, Inc.
Roberts Electric Company worked closely with the homeowner and contractor on this Berkeley kitchen to create a more open living space.
Picture of Roberts Electric Company worked closely with the homeowner and contractor on this Berkeley kitchen to create a more open living space. - Roberts Electric Company, Inc.
Picture of Roberts Electric Company rewired this Berkeley kitchen and living area and installed energy-efficient LED lighting to illuminate workspaces. - Roberts Electric Company, Inc.
Picture of This kitchen was featured on the 2016 Heart of the Home Tour. - Roberts Electric Company, Inc.
Picture of RECO installed LED lights and dramatic fixtures to showcase the hardwood floors in this kitchen. - Roberts Electric Company, Inc.
Picture of RECO was the electrical contractor for The Pearl San Francisco's premier event space. - Roberts Electric Company, Inc.
Picture of RECO's work on The Pearl in San Francisco included showcasing the hanging living garden with unique fixtures and LED lighting. - Roberts Electric Company, Inc.

Diamond Certified Expert Contributor Advice & Tips

Dan Pitcock is a lifetime veteran of the electrical industry and president of Roberts Electric Company, Inc., a Diamond Certified company since 2002. He can be reached at (510) 621-3918 or by email.

Dan Pitcock is a lifetime veteran of the electrical industry and president of Roberts Electric Company, Inc., a Diamond Certified company since 2002. He can be reached at (510) 621-3918 or by email.

Dan Pitcock: High Voltage

By James Florence, Diamond Certified Resource Reporter

OAKLAND – Dan Pitcock has been involved in the electrical industry since he was a young man, but there was a span of time during and after college when he had another equally electrifying occupation. “I worked for Bill Graham Presents from the mid ’70s to the early ’80s as a security supervisor at concerts,” he says. “I’m a pretty big guy, so they put me at the front of the stage, which gave me the opportunity to see a lot of iconic bands perfo...

Read Full Article - Dan Pitcock: High Voltage

Roberts Electric Company, Inc. Website and External Feeds

Company Suggested Links

FAQs

By Roberts Electric Company, Inc.

You talk about maintenance for electrical work. Are there telltale signs that I need upgrading?

I have a fuse box in a closet. Is that a problem?

What about my circuit breaker panel? It’s pretty old.

Any thoughts about saving energy and money?

How many outlets should I have in each room?

Roberts Electric Company, Inc. Ratings and Survey Responses

diamondcertified logo
Roberts Electric Company, Inc.
524 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
24 CONSECUTIVE YEARS
SINCE MARCH 2002
CERT 10

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 524 Verified Customers

Allan H.

I would highly recommend Roberts Electric. They have a very knowledgeable and detailed staff including their front office.

They were professional. Also I found them in the Diamond Certified ledger.

Verified Customer of Roberts Electric Company, Inc., 1 of 524

10 Quality
Yes Loyalty
Janet C.

They were prompt and professional and reasonable prices. I don't think you can ask for more.

He wasn't condescending. Some guys can just go on and on when you really want them to just do the work. He treated me like an adult.

Verified Customer of Roberts Electric Company, Inc., 2 of 524

10 Quality
Yes Loyalty
Josh H.

Very accommodating when in a pinch, and they were willing to help me no matter the lengths.

They did whatever they could to get the problem addressed.

Verified Customer of Roberts Electric Company, Inc., 3 of 524

10 Quality
Yes Loyalty
Susan S.

I would tell them that I've already recommended them, that it was easy to get an appointment with them, the guy who came out was super knowledgeable and he was really friendly, really knew his stuff, and was very professional. Even though I didn't know anything, he was very straight with me and wasn't condescending. He treated me like an adult. I had the electrician come over and fix a problem in my garage and then the estimator, Kevin, came out to look at the whole thing again and talk to me about fixing it as it is versus putting in a new junction box. Kevin was also wonderful the same way as the first guy. It was kind of complicated for me but he did a really good job of telling me my options. They were both really honest and not alarmist. They told me I can go several years with how it is without major problems. They really sketched it out for me but didn't try to up-sell me. They gave me all the facts. So what I would recommend them for is their professionalism, their honesty, and the overall quality of their work and those things.

I think that it was that both people were obviously very experienced and also that they were very honest. I felt safe whichever decision I made, because I have all the facts to make a good decision, and if it was dangerous they would have told me. But they didn't make it sound more dangerous to get more money out of me. They talked to me about it in a very friendly, easily understandable.

Verified Customer of Roberts Electric Company, Inc., 4 of 524

10 Quality
Yes Loyalty
Nancy P.

I have recommended them to a couple of friends. They are always on time. We had a problem when Covid hit and with PG&E and the fires happening, but it was nothing to do with them. It took longer but they were always on top of it. The girls in the office were always calling me and telling me when they were coming out. They were on top and upfront with everything and kept me apprised of everything.

The communication was excellent, the prices are good, and they gave me a senior discount without asking. They were very clean, very conscientious and didn't do a lot of talking or standing around, very businesslike and professional. I was very pleased.

Verified Customer of Roberts Electric Company, Inc., 5 of 524

10 Quality
Yes Loyalty
Ryan S.

I think they have great customer service. They are reliable, really friendly, very responsive, and I like the office staff. I've worked with them for years. Whenever I have a problem, I'm always able to get an appointment and have the problem resolved. They suggest products, and they have creative solutions, which I thought was really great. I love what they suggested.

The customer service and how helpful they are, I love them. I use them for all of my electrical needs.

Verified Customer of Roberts Electric Company, Inc., 6 of 524

10 Quality
Yes Loyalty
Joanne V.

The guy was very competent, very helpful, and he gave good suggestions. I have an old system and he seemed to know about it, which was a relief for me. He seemed to be able to handle it, as he fixed everything.

They had a prompt appointment. They were polite. They fixed everything and left.

Verified Customer of Roberts Electric Company, Inc., 7 of 524

10 Quality
Yes Loyalty
Kathy L.

I have recommended them to my neighbors. Tom was my electrician. He knows low voltage systems, which are odd and unique to the 1950's, so I needed more than just an ordinary contractor. Tom is really good.

They are kind of an old fashioned company where the customer is taken care of and treated with respect. It used to be obvious, but not as much these days.

Verified Customer of Roberts Electric Company, Inc., 8 of 524

10 Quality
Yes Loyalty
Barry F.

If they can get the person that we have, they would get someone who is extremely competent and quick. He doesn't give us anything that is not a part of the service, but he does make recommendations.

Competent and he did exactly what we asked him to do.

Verified Customer of Roberts Electric Company, Inc., 9 of 524

10 Quality
Yes Loyalty
Katherine G.

I thought they were very professional, and they returned my calls right away. Also, they worked very well with my elderly mother, and they kept her informed of everything. Everything went very well.

The quality of the work

Verified Customer of Roberts Electric Company, Inc., 10 of 524

10 Quality
Yes Loyalty
Jim B.

We wanted more lighting for security, so they designed the type of light fixture with that in mind. They met our objective, which was to get more light in certain areas of the complex.

Their professionalism, Dan came out to discuss the issues. The employees who came to do the installation were very professional.

Verified Customer of Roberts Electric Company, Inc., 11 of 524

10 Quality
Yes Loyalty
Ann S.

They are not the cheapest, but I believe they are the best. They explain things, give you an estimate and complete the work within estimate. I have never had them go over.

I'm one of those people who likes to know why and they are very good about explaining what needs to be done and why.

Verified Customer of Roberts Electric Company, Inc., 12 of 524

10 Quality
Yes Loyalty
Randall H.

I had them come into a facility that I was setting where another electrician had been there before. They came in and fixed everything right on time for the inspection.

Very professional, and they knew what they were doing.

Verified Customer of Roberts Electric Company, Inc., 13 of 524

10 Quality
Yes Loyalty
F.L.

They are extremely reliable and very prompt. I use them for both commercial and residential services. They are very detail oriented, and they take good care of me.

They are very prompt.

Verified Customer of Roberts Electric Company, Inc., 14 of 524

10 Quality
Yes Loyalty
Laura J.

I thought Jeremiah was excellent. He talked everything through with me, discussed what was needed, and helped me fix the problems that needed to be fixed.

The technician, Jeremiah

Verified Customer of Roberts Electric Company, Inc., 15 of 524

10 Quality
Yes Loyalty
Elizabeth D.

They're very fair. One time, they didn't have the particular piece that I needed, so they had to come back. They didn't charge me for coming back.

They were very fair and very prompt.

Verified Customer of Roberts Electric Company, Inc., 16 of 524

10 Quality
Yes Loyalty
Richard L.

Over the last twenty five years I have used several other electrical companies, and Roberts Electric is by far the best that I've used.

I like their reliability and professionalism.

Verified Customer of Roberts Electric Company, Inc., 17 of 524

10 Quality
Yes Loyalty
N.C.G.

They show up on time, even early, and they know exactly what needs to be done. They are professional, and they clean up very thoroughly.

Their technical competence

Verified Customer of Roberts Electric Company, Inc., 18 of 524

10 Quality
Yes Loyalty
Jay F.

The owner, Dan, is excellent and his wife who I believe runs the office is great. They communicate well and are very reliable.

I know I can call and have them out tomorrow morning if I need them, which is a strong positive comment dealing with electricians. I deal with a lot of contractors and Roberts Electric is my go to.

Verified Customer of Roberts Electric Company, Inc., 19 of 524

10 Quality
Yes Loyalty
Steven S.

They came and did the work pretty well, but the guy they sent was not very organized and took an hour before he got started.

The work was great.

Verified Customer of Roberts Electric Company, Inc., 20 of 524

10 Quality
Yes Loyalty
Susan A.

Very reliable, priced fairly, honest and do a good job, they know what they are doing and all of their technicians are good.

Overall reliability and knowledge

Verified Customer of Roberts Electric Company, Inc., 21 of 524

10 Quality
Yes Loyalty
Carla B.

They are the best electrician locally to call, I have never had any issues. For business or at home, they are my go to.

I especially like Tom. He is great.

Verified Customer of Roberts Electric Company, Inc., 22 of 524

10 Quality
Yes Loyalty
Carlo T.

They replaced my circuit breaker very smoothly. He might have gone to a more expensive repair, but he kept it simple.

Solved the problem inexpensively

Verified Customer of Roberts Electric Company, Inc., 23 of 524

10 Quality
Yes Loyalty
Kerry R.

If you are patient, it is absolutely worth it. It took a long time to get scheduled, because they were so busy.

Very capable, did a nice job, and were clean

Verified Customer of Roberts Electric Company, Inc., 24 of 524

10 Quality
Yes Loyalty
Verna P.

Friendly, on time, professional, and very skilled, we have a complicated wiring system and he took it to task.

They obviously have highly trained technicians who can handle old wiring.

Verified Customer of Roberts Electric Company, Inc., 25 of 524

10 Quality
Yes Loyalty
Audrey J.

They did an excellent job. Their price was much better than the other people. They were fast and efficient.

The price is reasonable.

Verified Customer of Roberts Electric Company, Inc., 26 of 524

10 Quality
Yes Loyalty
Judith C.

They were on time, professional, friendly, and didn't try to charge for things that were not necessary.

There wasn't a lot of uncertainty with them. They pinpointed the issue and it was fixed.

Verified Customer of Roberts Electric Company, Inc., 27 of 524

10 Quality
Yes Loyalty
Joseph M.

I really liked the person that came out to my house. I also liked the fact that they came out on time.

I felt like they are honest.

Verified Customer of Roberts Electric Company, Inc., 28 of 524

10 Quality
Yes Loyalty
Donna G.

I would say they're worth their cost. They're not cheap, but the value you get is worth the cost.

They did a really good job.

Verified Customer of Roberts Electric Company, Inc., 29 of 524

10 Quality
Yes Loyalty
Vincenzo T.

They are reliable and they figured out a solution to the issue we had. Everything is perfect now.

Their attitude and their professionalism

Verified Customer of Roberts Electric Company, Inc., 30 of 524

10 Quality
Yes Loyalty
Maureen B.

They are reliable and they figured out a solution to the issue we had. Everything is perfect now.

Their attitude and professionalism

Verified Customer of Roberts Electric Company, Inc., 31 of 524

10 Quality
Yes Loyalty
Sebastien R.

They are thorough and explain the work they are going to do, but the cost is on the higher side.

They explain very well and answer your questions.

Verified Customer of Roberts Electric Company, Inc., 32 of 524

10 Quality
Yes Loyalty
Deborah J.

My experience from the time I first called, through scheduling and working with Tom, was great.

Tom was great.

Verified Customer of Roberts Electric Company, Inc., 33 of 524

10 Quality
Yes Loyalty
Homer T.

They're pretty on time, pretty honest, reasonable, and they respond courteously and promptly.

The technician was very friendly and helpful.

Verified Customer of Roberts Electric Company, Inc., 34 of 524

10 Quality
Yes Loyalty
John R.

They were pretty thorough, good quality, and offered solutions that I had not thought about.

Ability to design solutions

Verified Customer of Roberts Electric Company, Inc., 35 of 524

10 Quality
Yes Loyalty
Ann S.

I've used them for years and all projects have been done to a high standard at a fair price.

The price they quote is the price I'm billed and they stand behind their work.

Verified Customer of Roberts Electric Company, Inc., 36 of 524

10 Quality
Yes Loyalty
Judith O.

They are very personable and treated us and the property very nicely. They do amazing work.

They treated us well.

Verified Customer of Roberts Electric Company, Inc., 37 of 524

10 Quality
Yes Loyalty
Debra R.

I have recommended them to a friend. They did a great job, very tidy. I was very impressed.

Quality of work and reliability

Verified Customer of Roberts Electric Company, Inc., 38 of 524

10 Quality
Yes Loyalty
Sandra B.

I have already told a friend that the are great and the guy was very nice and very helpful.

They came out on time. They did their work and they left.

Verified Customer of Roberts Electric Company, Inc., 39 of 524

10 Quality
Yes Loyalty
Damien C.

They are expensive as electric work always is, competent, and quick exactly what I needed.

How responsive they are, even when you leave a message, they get back to you quickly.

Verified Customer of Roberts Electric Company, Inc., 40 of 524

10 Quality
Yes Loyalty
Josine W.

I called 5 companies and they were the only ones who returned my calls and squeezed me in.

They were very responsive to my needs.

Verified Customer of Roberts Electric Company, Inc., 41 of 524

10 Quality
Yes Loyalty
James C.

The efficiency and quality of the work, they're not slacking off, they really get to work.

Their work and their personnel

Verified Customer of Roberts Electric Company, Inc., 42 of 524

10 Quality
Yes Loyalty
Sydney M.

That they were reliable, they did a good job, and they answered the questions I asked.

They did the job.

Verified Customer of Roberts Electric Company, Inc., 43 of 524

10 Quality
Yes Loyalty
Oliver S.

They can handle anything. I trust them. They are very ethical and easy to deal with.

I have been using them for 20 years. They are just great.

Verified Customer of Roberts Electric Company, Inc., 44 of 524

10 Quality
Yes Loyalty
Terry G.

I trust them, which is why I am taking this call. I had a good experience with them.

They are a good company and I feel like they are knowledgeable. They are established in the community and I trust them. I call them when I need to. Although, they are expensive.

Verified Customer of Roberts Electric Company, Inc., 45 of 524

10 Quality
Yes Loyalty
Maria B.

What he did was excellent. I would recommend him to someone who lived in Oakland.

He did a very good job.

Verified Customer of Roberts Electric Company, Inc., 46 of 524

10 Quality
No Loyalty
Jacqueline C.

They're reliable, they do good work, and it's good quality for the money.

The quality of the work, any work they've ever done for me, I've been extraordinarily satisfied with.

Verified Customer of Roberts Electric Company, Inc., 47 of 524

10 Quality
Yes Loyalty
Lucas P.

They are very good. I would recommend them and would use them again.

They are very good, a little expensive, but everyone is these days.

Verified Customer of Roberts Electric Company, Inc., 48 of 524

10 Quality
Yes Loyalty
Jack H.

I would say they do a very good job, they did exactly what I wanted.

The quality of the work

Verified Customer of Roberts Electric Company, Inc., 49 of 524

10 Quality
Yes Loyalty
Jerry B.

They come back to fix whatever they need to fix when you call them.

I like the knowledge of the electricians and their customer service.

Verified Customer of Roberts Electric Company, Inc., 50 of 524

10 Quality
Yes Loyalty