Richard Gallardo Inc. offers a broad range of remodeling services to Santa Clara County homeowners, including additions, kitchens, bathrooms, cabinets, counters, decks, interior molding and trim, windows, and doors. Owner Richard Gallardo says the company's approach is to work on homes "from foundation to finish.” His services also include working with established architecture and design services to complete any residential project.
Rich learned the construction trade through an on-the-job apprenticeship at the beginning of his career. He has been a licensed general contractor since 1995 and he says years of meticulous attention to detail has set his company apart from its competitors. "With an emphasis on quality craftsmanship, decades of experience and excellent client relationships, we've earned a 98% customer loyalty rating. We look forward to working with you!"
"The most important aspect of completing a job is knowing our clients receive exactly what they envision. We have more than four decades of industry experience, and we've grown our business solely by referrals and repeat customers. More often than not, we remain friends with our clients long after their projects are complete. We are very proud of our high customer service rating and firmly believe that our dedication to integrity makes a real difference."
Take simple steps to get your home remodeling project off the ground.
Regardless of whether you’re remodeling a kitchen, bathroom or entire house, the first step to any construction project is finding a contractor with whom you’re comfortable. There are many reputable companies to choose from, but your first deciding factor should always be a verifiable reputation for quality workmanship and good customer service. Once you’ve chosen a contractor, find out if the company works with a preferred architect or designer. An experienced contractor/designer team is a valuable asset because it’s likely to have better communication and produce work in an efficient manner.
Next, look into the products you want to use for the remodel: cabinetry, appliances, finishes, tiles, granites and so forth. Get some initial ideas by looking at home remodeling magazines and tearing out pages that appeal to you. This can be a stepping stone for speaking with a contractor or architect about the direction you want to take.
Consider what you want from your project both aesthetically and functionally. What’s the time frame for occupying the structure? What are the indoor and outdoor space requirements or the likely movements and interactions of those using the building? Answering these questions will save time with your contractor and provide insight into uses and operating conditions.
Before hiring a contractor, check to make sure the company is bonded, licensed and insured—not only are these legitimizing qualifications, but they also ensure your protection as a consumer if the contractor fails to fulfill the stipulations of the contract or in the event of property damage or injury. Always get a list of references that includes clients who represent several stages of the contractor’s work history: a long-term client, a client whose home has recently been completed and a client whose home is a work in progress. If you have the opportunity, go look at some of the work the contractor has done or is in the process of completing.
Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For RG Builders, achieving high levels of customer satisfaction is dependent on its steadfast commitment to providing quality craftsmanship throughout every step of its clients' construction projects. "I proudly stand behind all my work, and my customers really appreciate that," says owner/operator Richard Gallardo. "The way I see it, if even one client isn't entirely satisfied, I haven't done my job."
RG Builders has been remodeling kitchens, bathrooms and whole houses throughout Santa Clara County since 1995. As a full-service contractor, the company strives to take on projects of all sizes "from foundation to finish" by supplementing its construction work with design and architectural services. "I bring a creative eye, meticulous attention to detail and high level of professionalism to each project," adds Mr. Gallardo.
Unlike larger contracting firms whose owners delegate supervision and quality control responsibilities to other employees, RG Builders utilizes its owner-operated status to provide every project with the industry expertise of Mr. Gallardo himself. "I'm on the jobsite all the time, which means I'm in charge of quality control," he says. "If I see something that isn't right, I don't have to report it to someone else–I can fix it right away."
Another attribute that distinguishes RG Builders from its competition is the versatility of services it's able to offer by tapping into a vast network of reliable subcontractors. "This is a one-man operation, so my ongoing success has a lot to do with the industry colleagues I have at my disposal," explains Mr. Gallardo. "I've worked with a lot of the same people for almost two decades, and they've been a critical part of this company's longevity."
