R & P Garage Doors installs, services, and repairs garage doors for residential and commercial clients throughout the East Bay. The family-owned and operated company offers a variety of door styles, from economy to custom wood, steel and copper. R & P Garage Doors can also install roll-up and sectional doors for commercial properties, as well as repair and maintain garage door openers.
Owner Rick Gibbs has more than 40 years of experience in the garage door trade. Mr. Gibbs says he has set a high standard for his company to achieve total customer satisfaction, and he strives to achieve that goal with each garage door he repairs and installs. “We find it very rewarding when our customers tell us how much they love our work. We strive to always meet their garage door needs.”
“We give each customer one-on-one attention, because that's what they deserve and expect. Our ultimate goal is for our clients to be absolutely satisfied with the products and services we provide. We try to be the best at what we do, and that begins and ends with how happy we make our customers.”
Take simple maintenance steps to extend the life of your garage door.
Though they look relatively simple in their construction, garage doors are comprised of many complicated components (especially if they’re hooked up to electric openers) and can therefore encounter various operational problems. The most common is when a door becomes difficult to lift and lower. This can often be resolved with a few simple adjustments and basic maintenance. If the door is connected to an electric opener, disconnect the opener mechanism by pulling the release cord or lever. If the door works fine manually, the problem is with the electric opener—in this case, consult your owner’s manual or call a garage door professional.
Here are some other basic garage door maintenance tips to consider:
•A door that seems unusually heavy to lift may have a problem with spring tension. Garage door springs are under extreme tension because of the loads they must lift, which makes them dangerous to adjust. If your door’s springs are out of adjustment, don’t attempt to work on them yourself. Call a qualified garage door contractor.
•Problems with a garage door lock can usually be traced to a poorly aligned lock bar. Fixing this problem is often a simple matter of loosening a couple of screws, realigning the mechanism and retightening the screws.
•If you have a wood door, be sure to keep it properly painted or stained both outside and inside. If you finish only the outside of the door, it may warp and the moisture can subvert the paint, causing it to peel. Manufacturers of wood doors recommend you initially paint both the inside and outside and repaint the exterior surface every year or two.
•A garage door is a large, heavy, moving part, so it’s prone to fall out of adjustment with daily use, which can make it harder to lift and lower. The best way to prevent this from happening is to inspect the door every year for loose or worn hinges, springs and other hardware. When you notice a problem, address it immediately to avoid costly repairs in the future.
•Use penetrating oil to lubricate all moving parts (including rollers and hinges) at least once a year. If you notice any loose screws, bolts or nuts, tighten them so the moving parts don’t fall out of adjustment.
•To prevent binding, tracks must be properly aligned to guide the rollers. If one of the tracks needs adjustment, loosen the mounting bolt, use a hammer and wood block to persuade it into the proper direction, and retighten the bolt.
•If you have a swing-up, one-piece door that sags in the middle when it’s in the raised position, you may be able to solve the problem by having a garage door contractor install metal reinforcing strips or rods across the inner face of the door.
•All modern garage door openers come with a safety reverse feature to prevent harm to people, pets and objects that may be in the way when the door closes. To test this feature, place a 2x4 across your garage door’s threshold and press the close button on the remote. If the door stops but doesn’t ascend immediately, turn the screw on the down limit (which determines how far the door travels when closing) clockwise by one quarter and test the safety reverse system again.
Garage door companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, R & P Garage Doors differentiates itself by only using high-quality materials in each of its installations, regardless of the client's budget. "We make sure we get our customers what they need without sacrificing quality," says owner and 30-year industry veteran Rick Gibbs. "Just like in any industry, there are cheaper brands available, but we believe in always giving our clients the best value for their money."
R & P Garage Doors has been installing, servicing and repairing garage doors for residential and commercial clients throughout the East Bay since 1996. The family-owned and operated company has experience with a variety of door styles, including wood, steel and copper. In addition to its garage door capabilities, it can install roll-up and sectional doors for commercial properties, repair and maintain garage door openers, and fix gates and gate motors. "Our industry experience and quality of materials and labor really make us stand out," says Mr. Gibbs.
Unlike garage door companies that merely act as sellers or installers and leave clients to navigate their new systems on their own, R & P Garage Doors educates every customer about the complexities of their garage door before, during and after the installation. "We get into the technical side of our doors and explain things like springs, rollers and hinges so our customers have an idea of what they're buying," explains Mr. Gibbs. "Even if they don't sign a proposal, at least they leave with some basic knowledge and can take that information with them."
Another unique feature of R & P Garage Doors is its comprehensive approach to garage door maintenance. The company's yearly maintenance program includes a safety check, a lubrication of all moving parts, a spring adjustment (if needed) and a check of the garage door opener's reversing feature. "We only charge a minimal labor fee for our maintenance service," says Mr. Gibbs. "It's another example of our dedication to our customers."
