Quantum Moving provides a complete range of moving services for residential and commercial clients throughout California. The company has the training and equipment to handle local and long-distance moving projects of every size within California, and it also offers full packing services and relocation advice for the convenience of its customers.
Owner Daniel Polikoff attributes much of Quantum Moving’s success to its honest business practices. "We’re very truthful with our customers, from being 100 percent transparent on pricing to explaining what’s going to happen during every step of their moves," he explains. "We want to set a high standard for trustworthiness, so we quickly respond to messages and stay on top of everything so we can be responsive to our clients’ needs."
Quantum Moving maintains a staff of highly experienced movers and drivers, which Mr. Polikoff says is important for ensuring positive results. “A lot of moving companies hire inexperienced workers to save money, but then they get problems like scratched floors, damages and people not showing up for jobs. I’ve learned from experience that you need excellent movers if you want to provide excellent service. We hire people who truly know what they’re doing, and that makes a world of difference.”
“Our customers always come first, so if they’re not satisfied for any reason, we’ll do whatever it takes to make it right. We strive to decrease their stress levels by assuring them that they’re working with people who will treat their belongings with respect and make sure their moves are completed efficiently, carefully, and on time.”
Choose a mover that gives you the benefits of a moving consultant.
Moving can be stressful, but hiring the right company can make the process easier than you could have imagined. “There’s a lot going on during a move,” says Daniel Polikoff, owner of Quantum Moving in Martinez. “Some things are going to the dump, some are going to storage and some are going to the new location. You often have to decide if it’s worthwhile to move certain pieces of large furniture. Then there’s packing, timing and insurance. If your mover can act like a consultant and help you figure out all of these moving parts, that can put your mind at ease and make the process a lot easier.”
So, how can you find a moving company that’s willing to go the extra mile? Asking questions and getting a feel for what each mover offers can tell you a lot. Mr. Polikoff recommends talking to different moving companies until you find one that’s willing to give you advice for your move and everything it will entail. While moving companies are busy and may not have a lot of time to spend with non-paying customers, companies that you’re considering should be willing to give you complete answers, detailed bids and explanations of how they can help with your job.
For example, ask the company if they offer extra insurance or can facilitate that for you. If you have heavy or antique items, ask if they’ll crate those items or if they can refer you to a service that will. If you need storage or pod packing, learn whether they provide those services or can guide you to a recommended company. If you need junk removal or trash hauling, see if the company can add that service to their contract.
Above all, Mr. Polikoff says you should look for a moving company that wants to maintain its reputation and improve the reputation of the moving industry as a whole. “Good movers want to have good ratings so they can grow and prove that they really care about their customers.”
Maintaining a satisfied customer base is critical for any business, but it’s especially important for moving companies that have earned Diamond Certified. For Quantum Moving, the key to keeping clients happy is simple: take an honest approach to every phase of their moving projects. “We genuinely care about our customers and want their moves to go as smoothly as possible,” affirms owner Daniel Polikoff. “We’re able to decrease their stress by showing them that they’re working with experienced professionals who will treat their items with care and complete their moves efficiently, on time, and on budget.”
Quantum Moving has been providing residential and commercial moving services for clients throughout California since 2018. The company has the in-house capabilities to handle all types of local and long-distance moving projects within California, and it also offers packing services and relocation advice for its customers’ convenience.
Unlike moving companies that hire inexperienced workers to save money but end up with lackluster or damaging results, Quantum Moving focuses on providing high-quality services performed by seasoned professionals. “All of our movers have at least five years of experience, and that investment in quality employees has really paid off,” says Mr. Polikoff. “We’ve had great reviews because of our skilled, careful movers. In the past five years, we haven't had any major damages or lost or stolen items. Also, we've had no accidents or injuries!"
Ultimately, Mr. Polikoff sees Quantum Moving’s company-wide dedication to honesty as its most important attribute. “We’re 100 percent transparent with our customers, from carefully explaining our pricing to going over all the details of their projects,” he says. “They can trust that there will never be surprise price increases or hidden costs, and they really appreciate that type of reliability.”