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Puronics, LLC

Water Treatment & Service
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Alameda  Contra Costa  Napa  San Benito  San Francisco  San Joaquin  San Mateo  Santa Clara  Solano Counties
Diamond Certified Company Report
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Puronics, LLC
339 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
13 CONSECUTIVE YEARS
SINCE DECEMBER 2012
CERT 1950

Diamond Certified Ratings Dashboard

339

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 339 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
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Diamond Certified Company Report SUMMARY UPDATE March 2025

Company summary image
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Puronics, LLC

Rated Highest in Quality and Helpful Expertise for 13 Consecutive Years.

location
  • 7425 Southfront Rd, Livermore, CA 94551

Quick Summary

  • Diamond Certified since 2012
  • Manufactures and sells water treatment equipment to residential and commercial clients throughout the Bay Area
  • WQA Certified Water Treatment Professional
  • Offers free water consultations and quotes

Top News Updated

COMPANY MILESTONES

Puronics recently moved to a new location on Southfront Road in Livermore. The new building features a showroom where customers can see a wide range of products and bring in samples of water for a free hardness test.

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INDUSTRY PARTNERSHIPS

In 2021, Puronics was acquired by Franklin Electric Co., Inc. While under new ownership, Puronics still maintains a relentless focus on excellent customer service, now backed by the stability and security of a large company.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “The turnaround time for the service call is always quick. They’re reliable and very informative in terms of diagnosing problems. We were happy...

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From a recent Diamond Certified Survey Response: “The system works great. They were super helpful and the representative we worked with was awesome. [He] offered different financing options and answered all of our questions.”

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Awards & Milestones

Puronics’ sales team has earned Water Specialist certification from the Water Quality Association (WQA), the water treatment industry’s leading industry association. With the education required to earn this certification, the...

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Puronics, LLC
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Diamond Certified Video Reports on Puronics, LLC

Puronics, LLC - Diamond Certified Video Profile

Diamond Certified Researched Articles on Puronics, LLC

researched article

Puronics sells water treatment equipment for all types of applications.

Puronics, LLC manufactures and sells water treatment equipment to residential and commercial clients throughout the Bay Area and beyond. The company’s water conditioning, softening, filtering, reverse osmosis and disinfection/sterilization technologies are used for a wide variety of purposes, from pretreating water-using appliances for all types of businesses to improving household drinking systems and solving private well water problems.

General Manager John Omans credits much of Puronics' success to its ability to provide high-quality products that effectively fulfill its clients’ water treatment needs. “Our goal has always been to go above and beyond for our customers, and we accomplish that by providing great products and services at reasonable prices,” he says. “We’re deeply committed to improving our customers’ water quality, and they really appreciate that.”

Puronics is known as an innovator in the water technology industry, and its extensive list of developments includes products that perform specialized procedures such as ultraviolet disinfection and nanofiltration. “We’ve been an industry leader in water technology for more than 60 years, and our products are used by everyone from homeowners to Fortune 500 companies,” says Mr. Omans. “Whether our clients have severe water problems or simply want to improve the taste of their drinking water, we can provide exactly what they need.”

“Our goal is to provide our customers with top-quality products that leave them 100 percent satisfied. From manufacturing to our installation crews to our customer service representatives, everyone who works here is committed to making sure each customer has a positive experience.”

When shopping for a water filtration system, make sure you get one that meets your specific needs.
Many homeowners elect to install water filtration systems because they’re sick of hard water stains on their shower doors or wear and tear on their water-using appliances, but few are immediately aware of the variety of systems on the market, all of which have unique advantages and disadvantages. To determine which water filtration system best fits your situation, consider the following tips:

Find out what’s in your water.
If your house is hooked up to a municipal water supply, request a copy of your area’s consumer confidence report. The EPA requires local utility companies to provide these reports for their customers on an annual basis, and they may also be available on your utility company’s website or in your local newspaper. Be aware that this report only evaluates the water supply in your area—it doesn’t tell you exactly what’s in your tap water, so it can be beneficial to have a local water expert come to your home and perform a water test.

Choose the right filter.
Residential water filtration systems range from refillable pitchers and in-sink models to whole-house water softener systems with built-in filters that catch contaminants. Once you know exactly what’s in your water, you’ll be able to select the right filter for your specific needs. For example, if your water is hard or contains high levels of iron, you’ll likely want a whole-house system.

Know the basics of your plumbing system.
Having a working knowledge of the size of your home’s plumbing line and its approximate flow rate can help ensure you get the right filtration system. Other factors include the number of people living in your home, the number of bathrooms you have and how you use your appliances. Do you frequently do laundry and run the dishwasher? Does anyone in your family take long showers? These things can impact the effectiveness of your water filtration system.

Water treatment companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Puronics Service, Inc. sets itself apart by manufacturing all the products it sells and installs, which, according to General Manager John Omans, allows the company to ensure higher levels of customer satisfaction. "We want every customer to have a top-quality experience when they purchase a Puronics product, and an important part of that is controlling each step of the water purification process for them," he says. "We're focused on quality every step of the way, from the manufacturing stage to our installation crews and customer service staff."

Puronics has been manufacturing water treatment equipment for residential and commercial clients throughout the Bay Area and beyond since 1947. The company's water conditioning, filtering, sterilization/disinfection and reverse osmosis technologies are used for a variety of purposes, from improving household drinking systems to pre-treating water-using appliances (dishwashers, boilers, etc.) for all types of businesses.

Unlike water treatment companies whose lack of experience forces them to limit their offerings to basic filtration or softener systems, Puronics Service utilizes its comprehensive expertise to offer its customers unique technologies that are designed to increase the healthiness of their water. "Our systems have special filters that inhibit bacteria growth and remove chlorine," explains Mr. Omans. "Not only does this make water taste better, it also feels better on skin, leaves less buildup on pipes and increases the longevity of water-using appliances."

Puronics' ability to manufacture, install and service its own equipment also gives it a distinct advantage in terms of quality control. "Our field employees work for and are trained by the same company that makes the products, so they're able to directly deal with potential problems and provide superior installations," says Mr. Omans. "We strive to go above and beyond for our customers, and quality control is an important part of that."

John Omans is general manager of Puronics, LLC-Puronics, LLCJohn Omans is general manager of Puronics, LLC

Diamond Certified Researched Capabilities on Puronics, LLC

Service Area

serving area
Alameda County
Contra Costa County
Napa County
San Benito County
San Joaquin County
San Francisco
San Mateo County
Santa Clara County
Solano County
Serving Alameda, Contra Costa, Napa, San Benito, San Joaquin, San Francisco, San Mateo, Santa Clara, and Solano Counties including San Jose, Livermore, Morgan Hill, Gilroy, Tracy, Manteca, Modesto, Concord, Pleasant Hill, Walnut Creek, San Ramon, Danville, Blackhawk, Alamo, Pittsburg, Antioch, Brentwood, Martinez, Fairfield, Vacaville, Menlo Park, Sunnyvale, Cupertino, Palo Alto, San Mateo, Daly City

Main Services

Water Treatment & Service
  • Drinking Water
  • Water Conditioning
  • Water Filter Systems
  • Water Purification
  • Water Reverse Osmosis Systems
  • Water Softener Maintenance
  • Water Testing
  • Water Treatment
  • Well Water Filtration Systems
  • Well Water Testing

Additional Services

Carbon Filtration
Reverse Osmosis Drinking Water
Ultraviolet Disinfection or Sterilization
Water Softeners
Bacteriostatic Water Conditioning and Filtering
Whole House Systems
Drinking Systems
Private Well Water Problems
No-Salt Systems

Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Website
Contact
Puronics, LLC
7425 Southfront Rd, Livermore, CA 94551

Capabilities Table

Company Name
Puronics, LLC
DCID Number
DCID8447876642
Managers
John Omans, General Manager
# of Employees
72
License
1098315
Memberships
Better Business Bureau, Livermore Chamber of Commerce, Pacific Water Quality Association (PWQA), Water Quality Association (WQA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
1947
Customer Type
Commercial, Residential
Warranties & Guarantees
Limited Lifetime Warranty
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award

Key Factors

Puronics, LLC Walk-Ins Welcome
Walk-Ins Welcome
Puronics, LLC Senior Discount
Senior Discount
Puronics, LLC Residential & Commercial
Residential & Commercial
Puronics, LLC Free Quotes & Consultations
Free Quotes & Consultations
Puronics, LLC Next-Day Service
Next-Day Service
Puronics, LLC Free Estimates
Free Estimates
Puronics, LLC Appointments Available
Appointments Available
Puronics, LLC Hourly Pricing
Hourly Pricing
Puronics, LLC Fixed Pricing
Fixed Pricing
Puronics, LLC Financing Available
Financing Available

Select Photos From Puronics, LLC

1 of 11Picture of Puronics serves clients throughout the Bay Area. - Puronics, LLC
Puronics serves clients throughout the Bay Area.
Picture of Puronics serves clients throughout the Bay Area. - Puronics, LLC
Picture of These water systems are being shipped from Puronics' manufacturing facility. - Puronics, LLC
Picture of These water systems are in the process of being manufactured at Puronics' manufacturing facility. - Puronics, LLC
Picture of A Puronics technician fills a water treatment system with filter media which is a key component in treating water to filter down hardness taste odor and chlorine. - Puronics, LLC
Picture of Puronics' national headquarters is located in Livermore. - Puronics, LLC
Picture of A look at Puronics' fleet of sales consultant cars - Puronics, LLC

Puronics, LLC Website and External Feeds

Social Media Links

Company Suggested Links

FAQs

By Puronics, LLC

How much does it cost to install a new water filtration system?

What should I look for in a water filtration system?

Do your water filtration units soften water or just filter it?

Can you tell me if my water needs to be filtered?

Can your water purification systems prevent build-up on my shower door?

Puronics, LLC Ratings and Survey Responses

diamondcertified logo
Puronics, LLC
339 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
13 CONSECUTIVE YEARS
SINCE DECEMBER 2012
CERT 1950

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 339 Verified Customers

Donna A.

The turnaround time for the service call is always very quick. They are very informative in terms of diagnosing problems. We were happy with our first system, which we had for 25 years, and that is why we went with them again. They are very reliable.

They are very reliable and responsive.

Verified Customer of Puronics, LLC, 1 of 339

10 Quality
Yes Loyalty
David F.

It's very simple to get hooked up, it does not need maintenance for a year or two, and the water quality is very good.

I like that it services my whole house and I get purified water rather than softened water.

Verified Customer of Puronics, LLC, 2 of 339

10 Quality
Yes Loyalty
Rodolfo O.

Good customer service, quick installation, and good product

So far, I really like the fact that they came in and installed the product in a short period of time. I haven't had any issues with it and the water quality is great.

Verified Customer of Puronics, LLC, 3 of 339

10 Quality
Yes Loyalty
Sharon J.

The product that I purchased seems to be pretty good. The service people in particular were very good about explaining things to me. They gave me reassurance about the monitoring system. Mineral deposits seemed to be forming in my toilet like a ring. I was told very promptly that it would be monitored, but it should be clearing up on it's own. It was important to me to know the reason why and what is the solution to eliminating the problem. I thought that was very helpful. I liked the fact that they were going to check back in a few months to check the issue again.

I liked their courtesy. They are very thorough and able to find the best solutions for my needs. The service was very quick, and the service people were very, very courteous.

Verified Customer of Puronics, LLC, 4 of 339

10 Quality
Yes Loyalty
Bharat P.

I have already recommended them to friends. Typically, I would tell people why I chose Puronics. There are two main factors. One is that I was inclined to the materials. I didn't want to use fiberglass, which they do offer, but they have alternatives to it. The second factor is that the factory is right here in Livermore, so if I have a problem, I can go to the factory because I'm nearby in Dublin.

They came back for some issues I was having with the fridge not getting water, but they came on time. I didn't have to think about it too much.

Verified Customer of Puronics, LLC, 5 of 339

10 Quality
Yes Loyalty
Makarand S.

They do what they say they will do. They show up on time, and do good work. They clean up their mess. Pat, the saleswoman, was wonderful. We met her at Costco, and she gave us good details on the system and great follow up.

The expectations were met.

Verified Customer of Puronics, LLC, 6 of 339

10 Quality
Yes Loyalty
Nicolas L.

I have no complaints regarding the repair work. They do quality work. I do have a recommendation for improvement, which would be to have a better solution for work outside of their wheel-house.

They fixed what was written on the estimate.

Verified Customer of Puronics, LLC, 7 of 339

10 Quality
Yes Loyalty
Dianne J.

That it helped with my dishes, they no longer looked sandblasted. My guests come to my house and tell me the water is soft, and they don't have to use as much shampoo or soap.

It was installed very professionally. It Looks so nice with the pipes running through the garage, as if it was built along with the house.

Verified Customer of Puronics, LLC, 8 of 339

10 Quality
Yes Loyalty
Hanna C.

The system works great. They were super helpful and the representative that we worked with was awesome, offered different finance options and answered all of our questions.

The representative we worked with was awesome and answered all of our questions. If we emailed her, she would get right back to us.

Verified Customer of Puronics, LLC, 9 of 339

10 Quality
Yes Loyalty
Claud X.

I have two of the systems and have shared my approval on social media. I said that they're good to the people who have asked me where I got them and who installed them.

The installation itself was good. Also, before that, they came here to do testing of the water quality and a walk-in for sizing and explained everything they would do.

Verified Customer of Puronics, LLC, 10 of 339

10 Quality
Yes Loyalty
Janet N.

They have a good product. The people are very professional and clean. They know what they are doing and they carry out what they say they will do.

The salesperson was really fair and upfront with the product. He went by his word.

Verified Customer of Puronics, LLC, 11 of 339

10 Quality
Yes Loyalty
Boris P.

They did the work that was needed. I would tell a friend that they are more expensive than most other companies. However, I was very satisfied.

They did a good job. They told me what I needed and stuck to the estimate.

Verified Customer of Puronics, LLC, 12 of 339

10 Quality
Yes Loyalty
Ana R.

They were part of our purchase from our water treatment tank. They were able to come out quickly and get things installed, very professional.

They came out pretty quickly.

Verified Customer of Puronics, LLC, 13 of 339

10 Quality
Yes Loyalty
Kumar M.

It has been a good service. So far, it has been very professional. The unit looks good. It's a year old, and there have been no major issues.

I cannot say that it has been fantastic, but the installation was quick.

Verified Customer of Puronics, LLC, 14 of 339

10 Quality
Yes Loyalty
Armando D.

I couldn't recommend anything, because they would have to decide if they wanted this installed for themselves. That is up to them.

I don't pay that much attention.

Verified Customer of Puronics, LLC, 15 of 339

10 Quality
Yes Loyalty
Ruchira C.

If you are looking for a water purification system, I would definitely recommend them, and I have recommended them.

It was hassle free and low maintenance.

Verified Customer of Puronics, LLC, 16 of 339

10 Quality
Yes Loyalty
Veer S.

I'm really happy with them. I've told some friends about them and their services and products. It's a good system.

I've had no problem with the system.

Verified Customer of Puronics, LLC, 17 of 339

10 Quality
Yes Loyalty
Olaf M.

They provided me with a really good proposal on the spot and had everything they needed for the job ready to go.

They had all the materials on their truck ready to go.

Verified Customer of Puronics, LLC, 18 of 339

10 Quality
Yes Loyalty
Eric B.

I have told people that it's a pretty good deal. I got it through Costco, because they were offering a deal.

They have been good to me so far. They did a system check for free to make sure everything is running fine. They did a follow-up call to make sure there are no issues.

Verified Customer of Puronics, LLC, 19 of 339

10 Quality
Yes Loyalty
Payal A.

It is a great service and the water is extremely soft. Any time I need help, they come out to help me.

The service and the water softening, they came out the first day to fix my problem and they came back the second day to make sure it was fixed correctly.

Verified Customer of Puronics, LLC, 20 of 339

10 Quality
Yes Loyalty
Stella A.

The water quality has made a big difference. My husband says he actually likes to drink our water now.

The soap completely rinses off now when we're in the shower.

Verified Customer of Puronics, LLC, 21 of 339

10 Quality
Yes Loyalty
Diana N.

I've been using them for 20 years. They always come out and change my filter. They do a great job.

I don't remember.

Verified Customer of Puronics, LLC, 22 of 339

10 Quality
Yes Loyalty
Henry P.

It's a very good service. I like the product. The glasses were spotted, but now they are clear.

The installation of the system, they were very helpful and showed me what they were doing.

Verified Customer of Puronics, LLC, 23 of 339

10 Quality
Yes Loyalty
Berta E.

They have a very good product and good quality. It's also very convenient because I save money.

The drinking water, I used to buy water in the store. Now, I don't have to do that anymore.

Verified Customer of Puronics, LLC, 24 of 339

10 Quality
Yes Loyalty
Marilyn B.

I have recommended them. It's just as good as some of the higher-priced services, like Hague.

They were prompt and on time.

Verified Customer of Puronics, LLC, 25 of 339

10 Quality
Yes Loyalty
Venkata K.

They had a good working style. The installation went very well, and it is working very well.

I don't think so.

Verified Customer of Puronics, LLC, 26 of 339

10 Quality
Yes Loyalty
Sophia R.

They have a really good product. They did a great job with the installation and pricing.

They are a good company. This is my first time using them. I would use them again.

Verified Customer of Puronics, LLC, 27 of 339

10 Quality
Yes Loyalty
William H.

They were here when they were scheduled to be, very professional, and things were good.

Good installation, they did a good job.

Verified Customer of Puronics, LLC, 28 of 339

10 Quality
Yes Loyalty
Lan N.

I think they are very professional, they use quality materials, and they are top-notch.

I think that they have a product which suited my needs. I wanted something amazing, and that's what they deliver in their products. I am very satisfied. It's a self purifying system, so I don't have to maintain it at all.

Verified Customer of Puronics, LLC, 29 of 339

10 Quality
Yes Loyalty
Thomas H.

They work with Costco, so that's a plus. They are very professional and do a good job.

I thought they had a good service.

Verified Customer of Puronics, LLC, 30 of 339

10 Quality
Yes Loyalty
Richard R.

If you're looking for a 'get-it and forget-it' service, this is that type of service.

The convenience of it, I don't have to do anything or think about it, except for the occasional adding of salt.

Verified Customer of Puronics, LLC, 31 of 339

10 Quality
Yes Loyalty
Mohammad K.

That I have peace of mind, I don't have to worry about filtering my water anymore.

The ease of use

Verified Customer of Puronics, LLC, 32 of 339

10 Quality
Yes Loyalty
Rajeev B.

The person I dealt with was a very nice, professional person, not pushy at all.

The promptness in responding and the knowledge of the product and the competition

Verified Customer of Puronics, LLC, 33 of 339

10 Quality
Yes Loyalty
Lokesh G.

I have already referred some people to them. I like their quality and service.

The quality is the best.

Verified Customer of Puronics, LLC, 34 of 339

10 Quality
Yes Loyalty
Jennie G.

Good service, the product is working as it was meant to work. It is very good.

Convenient, and it does what is says it is supposed to do.

Verified Customer of Puronics, LLC, 35 of 339

10 Quality
Yes Loyalty
Rex C.

The product and the installation were just great, and we were very satisfied.

They were very personable and professional.

Verified Customer of Puronics, LLC, 36 of 339

10 Quality
Yes Loyalty
Terry E.

That it was very professionally installed, and I am enjoying quality water.

It lived up to my expectations.

Verified Customer of Puronics, LLC, 37 of 339

10 Quality
Yes Loyalty
Steve P.

Well, they came out for the installation. I don't know what else to say.

They were quick I guess.

Verified Customer of Puronics, LLC, 38 of 339

10 Quality
Yes Loyalty
John D.

It's a good water softener, and we're really happy that we purchased it.

The unit monitors itself, and we don't have to worry about it.

Verified Customer of Puronics, LLC, 39 of 339

10 Quality
Yes Loyalty
Derik V.

Overall, good information and good service, my questions were answered.

Quick installation from beginning to end, I didn't have to reschedule. They were on time.

Verified Customer of Puronics, LLC, 40 of 339

10 Quality
Yes Loyalty
William S.

They are a good, reliable and a great service. The water tastes great.

The installation was great. The experience was great.

Verified Customer of Puronics, LLC, 41 of 339

10 Quality
Yes Loyalty
Ederlina C.

There is no longer a white film on our appliances. The water is soft.

I like it when I take a shower, my skin no longer feels dry.

Verified Customer of Puronics, LLC, 42 of 339

10 Quality
Yes Loyalty
Phillip N.

It's a nice system, good, clean, neat, and an organized installation.

They were very prompt, the guy was able to explain everything, and the follow-up service was excellent. We had questions and they came over and explained everything.

Verified Customer of Puronics, LLC, 43 of 339

10 Quality
Yes Loyalty
Aiden M.

They are on time. They do a really good job with the installation.

They are really clean. They did good work.

Verified Customer of Puronics, LLC, 44 of 339

10 Quality
Yes Loyalty
Praveen B.

They are a good company, and they offer products at a good price.

I like the products so far.

Verified Customer of Puronics, LLC, 45 of 339

10 Quality
Yes Loyalty
Joe S.

We are out in the country, and it has worked really well for us.

The installers were very professional, and the installation went very well.

Verified Customer of Puronics, LLC, 46 of 339

10 Quality
Yes Loyalty
Glen F.

They installed the softener unit. I would tell people to use it.

They were quick and met with my schedule.

Verified Customer of Puronics, LLC, 47 of 339

10 Quality
Yes Loyalty
Calvin M.

If you're looking for a water softener, this is one to consider.

Nothing specific, just an overall good experience

Verified Customer of Puronics, LLC, 48 of 339

10 Quality
Yes Loyalty
Chris D.

If you don't have a water purifier, you need to get something.

It gives me clean water and the ice is very good as well.

Verified Customer of Puronics, LLC, 49 of 339

10 Quality
Yes Loyalty
Michael S.

It makes all the difference in our house with softened water.

They were quick, thorough, and very accommodating.

Verified Customer of Puronics, LLC, 50 of 339

10 Quality
Yes Loyalty