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PRI-Premiere Roofing Inc.

Roofing
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Alameda  Contra Costa  Solano Counties
Diamond Certified Company Report
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PRI-Premiere Roofing Inc.
101 SURVEYS
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  • Rating
7 CONSECUTIVE YEARS
SINCE NOVEMBER 2018
CERT 2507

Diamond Certified Ratings Dashboard

101

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 101 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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PRI-Premiere Roofing Inc.
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Diamond Certified Researched Articles on PRI-Premiere Roofing Inc.

researched article

A recent residential roofing project by PRI-Premiere Roofing

PRI-Premiere Roofing Inc. provides a wide range of roofing, painting, and gutter services for residential and commercial clients throughout the East Bay. In addition to replacing, repairing and maintaining all types of roofing systems (including composition shingle, tile, metal, wood shake and flat), the company can assist with waterproofing, exterior and interior painting, and gutter needs for both homes and businesses.

Owner Agapito Chavez-Reyes credits much of PRI-Premiere Roofing’s success to its honest, customer-oriented approach to roofing work. “It all starts with honesty for us,” he affirms. “We never push our clients toward anything—we present our proposals with itemized lists of what they can expect. We’re very specific about what our customers are getting on their roofs, and they really appreciate that level of straightforwardness."

PRI-Premiere Roofing emphasizes clear communication throughout every phase of the roofing process, which Mr. Chavez-Reyes says is important for giving clients peace of mind. “From the moment we get the initial phone call, we stay in constant communication with the customer and make sure all of their questions or concerns are immediately addressed. When it comes to service and follow-through, we pride ourselves on going above and beyond.”

“We know our clients’ homes and businesses are huge investments for them, so we treat each property as if it was our own, with the utmost care and respect. Our motto is, ‘Roofing to build a better tomorrow,’ and that doesn’t just apply to the buildings we work on—it’s also about how we protect our clients every step of the way.”

What is Title 24 and how does it benefit you as a homeowner?
California’s Building Energy Efficiency Standards (otherwise known as Title 24) ensure all buildings in the state meet certain standards of energy efficiency. This applies to various aspects of the home, including windows and roofs. “There are several roofing products that qualify for Title 24,” says Agapito Chavez-Reyes, owner of PRI-Premiere Roofing Inc. in Livermore. “For example, cool roofs gain less heat than regular roofs, which keeps buildings more comfortable and helps reduce energy costs.”

Along with saving money and keeping homes cooler, cool roofs can help reduce the urban heat island effect in cities and increase the life expectancy of new roofs. That’s because they reflect sunlight rather than soaking up the heat. Many cool roofs are light-colored or even white. However, roofing manufacturers have developed cool roofs in darker colors that still reflect the sun’s energy and keep homes cooler than traditional roofing.

Some consumers complain that Title 24 adds too much to the cost of new homes and renovations. However, experts say that energy savings over the life of a home offset higher materials costs. For example, the 2016 Title 24 standards cost consumers approximately $2,700 but are expected to save $7,500 over 30 years. In fact, it’s estimated that homes built after 2016 use approximately 28 percent less energy than those built earlier. That saves money and energy, which means fewer power plants are needed.

If you think Title 24 and other energy efficiency codes and products are confusing, you aren’t alone. “Your roofing contractor should be able to tell you more about Title 24-compliant products and help you find options that are right for you,” says Mr. Chavez-Reyes.

The future of energy-efficient roofing
While Title 24 and other efficiency standards are making homes more comfortable, experts expect forthcoming energy-saving programs and products to be even better. “We’re going in the direction of solar panels being integrated as part of the entire roofing package,” says Mr. Chavez-Reyes. “The models that are being produced today are a lot cleaner and less bulky, so they look like they’re part of the home.”

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for roofing contractors that have earned the prestigious Diamond Certified award. For PRI-Premiere Roofing Inc., the key to keeping clients happy is simple: approach every job with the utmost care and respect. “We understand that roofs are big investments, so we always treat each property as if it was our own,” says owner Agapito Chavez-Reyes. “We pride ourselves on being straightforward and following through on what we say we’re going to do.”

PRI-Premiere Roofing has been providing roofing services for residential and commercial clients throughout the East Bay since 2016. The company has the in-house capabilities to replace, repair and maintain all types of roofing systems (including tile, metal, composition shingle, wood shake and flat), and it also assists with waterproofing homes and businesses.

Unlike roofing contractors that strive to complete jobs as quickly as possible and often sacrifice quality as a result, PRI-Premiere Roofing takes the time to ensure each project is completed as efficiently as possible. “We start with honesty, even if it’s something a client wasn’t hoping to hear,” says Mr. Chavez-Reyes. “We never push our clients—we present itemized proposals that are full of details so they can understand what they’re getting and why.”

To further differentiate itself from its competition, PRI-Premiere Roofing backs each roof installation with a 10-year warranty, which includes free inspections and maintenance. “Once a year for 10 years, we perform maintenance on new roofs to make sure everything is still stable, keep track of the materials and let the clients know we’re still here for them,” explains Mr. Chavez-Reyes. “If anything goes wrong, we can install a brand-new roof for free. That’s the level of protection we offer our clients.”

Diamond Certified Researched Capabilities on PRI-Premiere Roofing Inc.

Service Area

serving area
The East Bay
Serving the East Bay, Including Pleasant Hill, Walnut Creek, Lafayette, Moraga, Orinda, San Ramon, Alamo, Danville, Alameda, San Leandro, San Lorenzo, Pleasanton, Dublin, Livermore, Sunol, Castro Valley and Hayward

Main Services

Roofing
  • Cedar Shake
  • Metal Shingles
  • Residential Roofing
  • Roof Coatings
  • Roof Inspection
  • Roof Leak Repair
  • Roof Moss Removal
  • Roof Repair
  • Roof Replacement
  • Roofing Installation
  • Steel Roofing

Additional Services

Roof Replacement, Repair & Maintenance
Waterproofing
Composition Shingle, Tile, Metal & Wood Shake Roofs
Flat Roofs, Including TPO & PVC Membrane
Roof Coating, Including Silicone & Elastomeric
Exterior & Interior Painting
Gutter Installation & Maintenance

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
PRI-Premiere Roofing Inc.

Capabilities Table

Company Name
PRI-Premiere Roofing Inc.
Phone Number
DCID Number
DCID9254536240, DCID2097643116
Managers
Agapito Chavez-Reyes, Owner
Years in Industry
38 (Manager)
# of Employees
12
License
1017017
Memberships
National Roofing Contractors Association (NRCA), Western States Roofing Contractors Association (WSRCA), Better Business Bureau
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2016
Customer Type
Residential, Commercial
Warranties & Guarantees
20-Year Warranty on Completed Roofs, 1-Year Warranty on Repairs, Manufacturers’ Warranties on Products
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

PRI-Premiere Roofing Inc. Family Owned
Family Owned
PRI-Premiere Roofing Inc. Walk-Ins Welcome
Walk-Ins Welcome
PRI-Premiere Roofing Inc. Residential & Commercial
Residential & Commercial
PRI-Premiere Roofing Inc. Live Phone Call Answers
Live Phone Call Answers
PRI-Premiere Roofing Inc. Financing Available
Financing Available
PRI-Premiere Roofing Inc. Worksmanship Guaranteed
Worksmanship Guaranteed
PRI-Premiere Roofing Inc. Payment Plan Available
Payment Plan Available

Select Photos From PRI-Premiere Roofing Inc.

1 of 15Picture of A recent standing seam metal roof project by'PRI-Premiere Roofing - PRI-Premiere Roofing Inc.
A recent standing seam metal roof project by'PRI-Premiere Roofing
Picture of A recent standing seam metal roof project by'PRI-Premiere Roofing - PRI-Premiere Roofing Inc.
Picture of PRI-Premiere Roofing installed this new roof system. - PRI-Premiere Roofing Inc.
Picture of PRI-Premiere Roofing worked on these tile roofs and TPO flat roofs. - PRI-Premiere Roofing Inc.
Picture of PRI-Premiere Roofing installed this cedar wood shake roof. - PRI-Premiere Roofing Inc.
Picture of PRI-Premiere Roofing installs complete roofing systems. - PRI-Premiere Roofing Inc.
Picture of PRI-Premiere Roofing installed a wood shake roof on this home in Alameda. - PRI-Premiere Roofing Inc.

Diamond Certified Expert Contributor Advice & Tips

Agapito Chavez-Reyes is owner of PRI-Premiere Roofing Inc., a Diamond Certified company. He can be reached at (925) 453-6240 or by email.

Agapito Chavez-Reyes is owner of PRI-Premiere Roofing Inc., a Diamond Certified company. He can be reached at (925) 453-6240 or by email.

Agapito Chavez-Reyes: Life on the Roof

By James Florence, Diamond Certified Resource Reporter

LIVERMORE — Most people work a few different jobs before discovering their permanent livelihood, but for Agapito Chavez-Reyes, roofing is the only job he’s ever had. “I got into roofing at age 15, right after I first came to the U.S.,” he remembers. “I started out cleaning jobsites and carrying materials for the roofers, and I gradually worked my way up through the ranks. Several years in, while working as an offi...

Read Full Article - Agapito Chavez-Reyes: Life on the Roof

PRI-Premiere Roofing Inc. Website and External Feeds

Social Media Links

FAQs

By PRI-Premiere Roofing Inc.

How much does it cost to install a new roof?

How long will it take to install my new roof?

Does my job need a permit?

Can you tell me if I need a reroof or roof repairs?

How does Title 24 help protect me and my home?

PRI-Premiere Roofing Inc. Ratings and Survey Responses

diamondcertified logo
PRI-Premiere Roofing Inc.
101 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
7 CONSECUTIVE YEARS
SINCE NOVEMBER 2018
CERT 2507

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 101 Verified Customers

F. O. C.

My experience with them is that they are experts in what they do. Waterproofing is a very difficult environment, and my experience with them has been the best.

They always respond within hours if I have an emergency.

Verified Customer of PRI-Premiere Roofing Inc., 1 of 101

10 Quality
Yes Loyalty
Christine S.

I highly regard them. They did good work, and they were forthcoming with information. Yhey were fair and informative. They didn't leave me guessing.

I just like the relationship that they generated. They cared and had an honest demeanor. They were well-prepared, and they were easy to talk to. They talked me through the process.

Verified Customer of PRI-Premiere Roofing Inc., 2 of 101

10 Quality
Yes Loyalty
Cyrus P.

I have recommended them to my neighbors.

He did what he said he would do, he did it on time, and he did it for the amount he said he would. I have recommended them to my neighbors. He is a good guy, and he showed up. He gave me the breakdown of some options and warranties.

Verified Customer of PRI-Premiere Roofing Inc., 3 of 101

10 Quality
Yes Loyalty
Stan W.

They're really honest. They didn't try and sell us something that we didnt want, and they were there to answer any and all questions that we had. They were fantastic. They called to make sure the crew had arrived and that they were doing a great job, total follow-up.

The owner of the company came out and gave us the estimate. He was totally involved in the whole process.

Verified Customer of PRI-Premiere Roofing Inc., 4 of 101

10 Quality
Yes Loyalty
Pam P.

They were very professional and came out when they said they would. Plus, they gave me a good estimate and completed the task by when they told me they'd have it done.

I'm happy with their work.

Verified Customer of PRI-Premiere Roofing Inc., 5 of 101

10 Quality
Yes Loyalty
Soila

I would say you are working with a good group of people. They make themselves available to take care of any questions or concerns that you have in a timely manor.

I like how easygoing they are to work with and the relationship that I have with the staff.

Verified Customer of PRI-Premiere Roofing Inc., 6 of 101

10 Quality
Yes Loyalty
Eduardo X.

They are dependable, and they do good work. I have found nothing at all to complain about. They were on time, and they did what they were supposed to do.

They were a good contractor.

Verified Customer of PRI-Premiere Roofing Inc., 7 of 101

10 Quality
Yes Loyalty
John O.

They explained everything, the price and the length of time, very informative. After a year, they came back and inspected, so good follow-up as well.

The owner was very personable.

Verified Customer of PRI-Premiere Roofing Inc., 8 of 101

10 Quality
Yes Loyalty
Christopher Q.

I have already told some friends about them. They have the best price with the best work. They also advise their clients and complete the work.

The project manager was top drawer, kept us up to do date and answered our questions.

Verified Customer of PRI-Premiere Roofing Inc., 9 of 101

10 Quality
Yes Loyalty
Shannon

They were really honest, put in a lot of hard work, and they were really good with communication. They were very transparent about everything.

They were just open and honest.

Verified Customer of PRI-Premiere Roofing Inc., 10 of 101

10 Quality
Yes Loyalty
Danny M.

They are the best roofers that I know. They are at the job on time all of the time, and the labor is nice and clean. Everything is the best.

They did the job right, and it was good. They gave explanations to the customer.

Verified Customer of PRI-Premiere Roofing Inc., 11 of 101

10 Quality
Yes Loyalty
Vicki T.

They were punctual and they did what they said they were going to do. We had an issue and they explained it. They were very professional.

I liked the people.

Verified Customer of PRI-Premiere Roofing Inc., 12 of 101

10 Quality
Yes Loyalty
Madison Z.

They finished the job quickly. They schedule you a few months ahead. They are the best deal ever. They start the job pretty quickly.

I like their efficiency the best, professional and detail oriented.

Verified Customer of PRI-Premiere Roofing Inc., 13 of 101

10 Quality
Yes Loyalty
Kat S.

I thought they did a good job, knowledgeable and timely. There were a few glitches that they mended right away.

We liked their knowledge base.

Verified Customer of PRI-Premiere Roofing Inc., 14 of 101

10 Quality
Yes Loyalty
Donna F.

They seemed to really know what they were doing and they also gave me a quote that was explained very well.

When they came out to give me the quote, I liked how they handled it. They did it all with drones and they emailed me the pictures.

Verified Customer of PRI-Premiere Roofing Inc., 15 of 101

10 Quality
Yes Loyalty
Steve A.

They are professional, which is no surprise, and the pricing was upfront, top to bottom, a good experience.

Their communication compared to others was great. Their follow-up was also good.

Verified Customer of PRI-Premiere Roofing Inc., 16 of 101

10 Quality
Yes Loyalty
Fred M.

They presented themselves in a very professional manner. They were very detailed and upfront.

Their pricing and also the quality of the work

Verified Customer of PRI-Premiere Roofing Inc., 17 of 101

10 Quality
Yes Loyalty
Steve K.

Whenever we had questions, they answered our questions. Interview them. We'd use them again.

They did a complete package, good price, quality workmanship, and easy to work with.

Verified Customer of PRI-Premiere Roofing Inc., 18 of 101

10 Quality
Yes Loyalty
Marvin M.

Excellent service and they try to work on your schedule, not theirs. They are very helpful.

I like when I call, because they respond right away. They take care of my needs.

Verified Customer of PRI-Premiere Roofing Inc., 19 of 101

10 Quality
Yes Loyalty
Lance L.

I would tell people that they are very professional and detailed in their work.

Their communication is really good.

Verified Customer of PRI-Premiere Roofing Inc., 20 of 101

10 Quality
Yes Loyalty
John F.

The owner is very sincere, knowledgeable, and very customer service oriented.

He talked about his company and what they could do as far as the quality and care they could provide. We had other quotes, and he never talked badly about those companies, just focussed on what he could do for us.

Verified Customer of PRI-Premiere Roofing Inc., 21 of 101

10 Quality
Yes Loyalty
Sal G.

I have told a couple of people to give them a chance and get an estimate.

The way they presented their estimate, I had 3 or 4 other estimates and they were the best.

Verified Customer of PRI-Premiere Roofing Inc., 22 of 101

10 Quality
Yes Loyalty
Janice C.

They were very efficient and they held up their end. They were on time.

Just overall professionalism and they followed through.

Verified Customer of PRI-Premiere Roofing Inc., 23 of 101

10 Quality
Yes Loyalty
John C.

I would say that they all seemed very knowledgable and trustworthy.

The owner seemed to be honest and genuine. The workers worked very hard. I've dealt with several roofing companies over the years, and PRI was by far the best.

Verified Customer of PRI-Premiere Roofing Inc., 24 of 101

10 Quality
Yes Loyalty
James E.

They have excellent customer service and met all of the deadlines.

The efficient way they went about the job

Verified Customer of PRI-Premiere Roofing Inc., 25 of 101

10 Quality
Yes Loyalty
Mrs R.

They were very honest, and they showed up on time to do the work.

They cleaned up, and it all went very smoothly.

Verified Customer of PRI-Premiere Roofing Inc., 26 of 101

10 Quality
Yes Loyalty
Mary C.

Go with them. I have already referred 2 different people to them.

They fixed my roof, and they solved my problem. I am a pastor at a church. They reinstalled a cross 80 feet in the air that we couldn't figure out how to put up, and they did it for free.

Verified Customer of PRI-Premiere Roofing Inc., 27 of 101

10 Quality
Yes Loyalty
Aaron H.

They are worth their price. They do fantastic work, very quality.

Dealing with the owner directly, he said the job would be fixed by Sunday, and he was out there himself Sunday afternoon making sure it got done.

Verified Customer of PRI-Premiere Roofing Inc., 28 of 101

10 Quality
Yes Loyalty
Dan O.

They are trustworthy, super helpful and I would use them again.

Quality of work, expertise and personable

Verified Customer of PRI-Premiere Roofing Inc., 29 of 101

10 Quality
Yes Loyalty
Dan

They were right on top of everything that was asked of them.

They were prompt and right on top of everything.

Verified Customer of PRI-Premiere Roofing Inc., 30 of 101

10 Quality
Yes Loyalty
Barbara R.

I had shingles that blew off my roof and they replaced them.

His personality was nice and they did a good job.

Verified Customer of PRI-Premiere Roofing Inc., 31 of 101

10 Quality
Yes Loyalty
I.G.

They are the very best and they give you a reasonable price.

They came right out and they gave a bid. They kept their word and they were professional and on time.

Verified Customer of PRI-Premiere Roofing Inc., 32 of 101

10 Quality
Yes Loyalty
Kati A.

They are great. They are thorough and very detail oriented.

They are great communicators, both verbally and in writing.

Verified Customer of PRI-Premiere Roofing Inc., 33 of 101

10 Quality
Yes Loyalty
Sandy F.

They are responsive, and they have very good communication.

We have already used them twice, and they're good.

Verified Customer of PRI-Premiere Roofing Inc., 34 of 101

10 Quality
Yes Loyalty
Meg P.

I think they are very competent people. They do great work.

They were on top of things for us.

Verified Customer of PRI-Premiere Roofing Inc., 35 of 101

10 Quality
Yes Loyalty
Robert C.

They did a really good job and I would recommend them.

They were professional and they had good follow ups.

Verified Customer of PRI-Premiere Roofing Inc., 36 of 101

10 Quality
Yes Loyalty
Nate M.

It was a reasonable price, and they did a good job.

Their reasonable price, efficient

Verified Customer of PRI-Premiere Roofing Inc., 37 of 101

10 Quality
Yes Loyalty
Joe C.

You can use them with confidence to do a good job.

They did what they said they were going to do.

Verified Customer of PRI-Premiere Roofing Inc., 38 of 101

10 Quality
Yes Loyalty
Perry L.

They did a great job at a very reasonable price.

I liked the price and the work that they did for the price. Great quality, and the owners personality was enjoyable.

Verified Customer of PRI-Premiere Roofing Inc., 39 of 101

10 Quality
Yes Loyalty
Steve S.

They were good. They know what they are doing.

They were good, friendly, and knowledgable.

Verified Customer of PRI-Premiere Roofing Inc., 40 of 101

10 Quality
Yes Loyalty
Jerry W.

I would say they are a good company to use.

They are just an efficient company that said they would do something and they did it.

Verified Customer of PRI-Premiere Roofing Inc., 41 of 101

10 Quality
Yes Loyalty
Amber H.

Nothing, just that I would recommend them.

I really hope I got a good roof. I don't know though, as it hasn't rained.

Verified Customer of PRI-Premiere Roofing Inc., 42 of 101

10 Quality
Yes Loyalty
Kent M.

I would recommend them. They do good work.

I can trust that they will do what we agree to.

Verified Customer of PRI-Premiere Roofing Inc., 43 of 101

10 Quality
Yes Loyalty
Mila D.

They are professional and very efficient.

Efficiency

Verified Customer of PRI-Premiere Roofing Inc., 44 of 101

10 Quality
Yes Loyalty
Emma W.

Fast, easy, and they were really great.

They were just really easy to work with.

Verified Customer of PRI-Premiere Roofing Inc., 45 of 101

10 Quality
Yes Loyalty
Adrian S.

They were really good and reasonable.

They got everything done the right way.

Verified Customer of PRI-Premiere Roofing Inc., 46 of 101

10 Quality
Yes Loyalty
Robert R.

They're friendly and very helpful.

Their willingness to help out

Verified Customer of PRI-Premiere Roofing Inc., 47 of 101

10 Quality
Yes Loyalty
Pat L.

I would definitely use them again.

They were professional and did the job timely without any hiccups.

Verified Customer of PRI-Premiere Roofing Inc., 48 of 101

10 Quality
Yes Loyalty
Jenene J.

Prompt, on time and communicative

Just the customer service, they executed the job and they were timely.

Verified Customer of PRI-Premiere Roofing Inc., 49 of 101

10 Quality
Yes Loyalty
John D.

Most confidence and no worries

The owner came out, put up a ladder and took a look at the roof before and after the job.

Verified Customer of PRI-Premiere Roofing Inc., 50 of 101

10 Quality
Yes Loyalty