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Presto Pest Control, Inc.

Pest Control
|
Alameda  San Mateo  Santa Clara  Santa Cruz Counties
Diamond Certified Company Report
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Presto Pest Control, Inc.
88 SURVEYS
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  • Rating
4 CONSECUTIVE YEARS
SINCE APRIL 2021
CERT 2634

Diamond Certified Ratings Dashboard

88

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 88 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

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Presto Pest Control, Inc.
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Diamond Certified Researched Articles on Presto Pest Control, Inc.

researched article

Owner Jim Rossi goes over a pest treatment plan with a client.

Presto Pest Control, Inc. offers a wide range of pest control services to residential and commercial clients in Santa Clara, San Mateo, Santa Cruz, Alameda, Monterey, and Contra Costa Counties. The company has the in-house capabilities to handle all types of animal infestations, from bed bugs and termites to rodents and raccoons, and it also specializes in providing emergency pest treatment plans for restaurants that require quick turnaround times.

Owner Jim Rossi says Presto Pest Control’s ability to go above and beyond for its clients has been a crucial aspect of its success. “Our job is to solve our customers’ problems, so we take the time to listen to their concerns and come up with plans that leave them completely satisfied. We don’t just deal with pests on a one-time basis—we take preventive measures to ensure they don’t come back.”

Presto Pest Control uses best-in-class products and equipment to eliminate pests from its clients’ properties, which Mr. Rossi says is the most effective way to achieve positive results. “We use the best products available, including environmentally-friendly chemicals and the latest technological advancements. By combining different approaches and drawing upon our extensive experience and year-round training, we’re able to get the job done right the first time.”

“Our customers are very important to us, so we allocate enough time to their jobs to give them the highest level of quality service. Ultimately, we want to build a rapport with them so they trust us to take care of their properties and deliver exactly what they’re expecting. We stand by our motto on every job: 'Discover the joy of living in a pest-free environment.'"

If you’re having pest problems, consider hiring a local company for the best service and results.

You probably know the names of several nationwide pest control companies. These corporations operate franchises across the United States, offering pest control services through TV, radio and print advertisements. But experts say there are downsides to choosing these types of companies. In fact, if you hire a pest control company based on name recognition alone, you might pay more in terms of long-term contracts, quality, return visits and response time. Here are some advantages of working with a local pest control company:

Avoid long-term contracts. Many chains require long-term contracts that lock homeowners into certain services. While contracts can be convenient, the terms can cause stress and financial pressure for people who don’t need reoccurring service. Instead, a local pest control company that offers regularly scheduled services and no-pressure contracts may be a better choice.

Get high-quality service. “One of the biggest challenges in this industry is the lack of technicians,” says Jim Rossi, owner of Presto Pest Control, Inc. in San Jose. “Some national companies hire other companies to perform their services. They advertise low prices and bring in technicians from other areas, but those people aren’t making a living wage, so they tend to rush through jobs and they aren’t very reliable.” In contrast, local pest control companies can tailor their services and prices to their communities, which benefits consumers, employees and the local economy.

Prevent return visits. Local companies are in charge of their own products and services. “A local pest control company can buy the best equipment and chemicals and determine how to best apply them,” explains Mr. Rossi. “On the other hand, large national chains usually can’t adapt their services to meet their customers’ needs, which can result in unsuccessful treatments and return visits.”<

Get faster response time. When you call a national chain, you often talk to a switchboard operator whose main job is scheduling. If you have questions or concerns, you might have to wait for a return call. Conversely, when you call a local pest control company, you’re talking directly to the company, so you can get immediate service that fits your needs and schedule.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for pest control companies that have earned the prestigious Diamond Certified award. For Presto Pest Control, Inc., the best way to keep clients happy is to listen closely to their needs and put plans in place that effectively solve their problems. “Our customers appreciate us because we go above and beyond to help them,” says owner Jim Rossi. “By allocating enough time to their jobs and utilizing our experience, we’re able to provide the highest level of quality service.”

Presto Pest Control offers a variety of pest control services to residential and commercial clients in Santa Clara, San Mateo, Santa Cruz, and Alameda Counties. In addition to eradicating everything from bedbugs and termites to rodents and raccoons, the company specializes in providing emergency pest treatment plans for restaurants and other commercial establishments that require fast turnaround times.

Unlike pest control companies that often rush through jobs in order to increase their workload volume, Presto Pest Control focuses on doing each job correctly and using products that ensure the best possible results. “We combine top-quality physical and chemical products, which is more expensive, but it’s also much more effective,” explains Mr. Rossi. “Our goal is to resolve every problem correctly the first time. We rarely have to return to a job to redo our work.”

Ultimately, Mr. Rossi sees Presto Pest Control’s status as a local, independently owned business as one of its most important attributes. “We can buy the best equipment and chemicals and determine how to best apply them, which isn’t always the case with franchises and big corporations,” he says. “In fact, many national chains have strict protocols and inflexible policies that don’t allow them to tailor their services to meet their customers’ needs. This can lead to failed treatments and expensive return visits. We make sure our treatments fit our clients’ particular situations. We want them to have great experiences and be satisfied that we resolved their problems.”

Diamond Certified Researched Capabilities on Presto Pest Control, Inc.

Service Area

Santa Clara County
San Mateo County
Santa Cruz County
Alameda County
Monterey County
Contra Costa County
Serving Santa Clara, San Mateo, Santa Cruz, Alameda, Monterey and Contra Costa Counties

Main Services

Pest Control
  • Ant Control
  • Bed Bugs Treatment
  • Bee Removal
  • Fumigation
  • Mice Extermination
  • Mosquito Control
  • Pest Inspection
  • Rodent Control
  • Termite Inspection
  • Termite Treatment
  • Wasp Nest Removal
  • Wildlife Removal

Additional Services

Residential and Commercial Pest Control
Rodent Inspection, Exclusion, Trapping and Baiting
Termite Identification and Treatment
Live Animal Trapping
Industrial and Commercial Kitchen Treatment
Tree and Shrub Care

Company Info

Hours
Mon
12:00 am - 11:59 pm
Tue
12:00 am - 11:59 pm
Wed
12:00 am - 11:59 pm
Thu
12:00 am - 11:59 pm
Fri
12:00 am - 11:59 pm
Sat
12:00 am - 11:59 pm
Sun
12:00 am - 11:59 pm
Open Now
Open 24/7
Website
Contact
Presto Pest Control, Inc.

Capabilities Table

Company Name
Presto Pest Control, Inc.
Phone Number
DCID Number
DCID4089668600
Managers
Jim Rossi, Owner
Years in Industry
9 (Manager)
# of Employees
2
License
8376, 13601, 52586, TP-10246
Memberships
National Association of Residential Property Managers (NARPM), California Pest Management Association (CAPMA), National Pest Management Association (NPMA), Educational Community for HOA Homeowners (ECHO)
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2019
Customer Type
Residential, Commercial
Warranties & Guarantees
100% Customer Service Warranty, 30-Day Warranty on One-Time Treatments
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

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Brands

capabilities award
capabilities award
capabilities award

Key Factors

Presto Pest Control, Inc. Established in 2019
Established in 2019
Presto Pest Control, Inc. Senior Discount
Senior Discount
Presto Pest Control, Inc. Special Discount
Special Discount
Presto Pest Control, Inc. Residential & Commercial
Residential & Commercial
Presto Pest Control, Inc. Appointments Available
Appointments Available
Presto Pest Control, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Presto Pest Control, Inc. Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Presto Pest Control, Inc.

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Diamond Certified Expert Contributor Advice & Tips

Jim Rossi is owner of Presto Pest Control, Inc., a Diamond Certified company. He can be reached at (408) 418-2159 or by email.

Jim Rossi is owner of Presto Pest Control, Inc., a Diamond Certified company. He can be reached at (408) 418-2159 or by email.

Jim Rossi: Getting the Bugs Out

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — In his prior career, Jim Rossi spent a lot of time dealing with software bugs, but he never imagined he’d one day be dealing with real ones for a living. “I have a background in IT with a focus on customer support,” he recounts. “I worked in a variety of facets, from small startups to large corporations. At one point I had been out of work for a while and was interested in finding a new career path—something that was more physi...

Read Full Article - Jim Rossi: Getting the Bugs Out

Presto Pest Control, Inc. Website and External Feeds

FAQs

By Presto Pest Control, Inc.

What types of pests do you treat?

Are the chemicals you use safe and pet-friendly?

How soon can you come to my home or business?

How should I prepare for my pest control treatment?

Do you charge for inspections?

Can you tell me how to treat my own pest problems?

Presto Pest Control, Inc. Ratings and Survey Responses

diamondcertified logo
Presto Pest Control, Inc.
88 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
4 CONSECUTIVE YEARS
SINCE APRIL 2021
CERT 2634

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 88 Verified Customers

Leland R.

They are good. They know what they are doing, as far as getting your problems resolved. I had really bad ants and they solved it for me. Their recurring service is really good. The problem is not coming back.

The service is very respectful and very professional. They get in and they get out, interact with you and are really cool.

Verified Customer of Presto Pest Control, Inc., 1 of 88

10 Quality
Yes Loyalty
Kevin Y.

I plan on using them again, because they are a great company. They are knowledgeable, come out on time, know what they are doing, and are just all around good.

They are solid in all that they do.

Verified Customer of Presto Pest Control, Inc., 2 of 88

10 Quality
Yes Loyalty
Lia C.

We liked them, as far as the initial experience we had. It's just that we didn't go through with hiring them for further service.

They were nice and informative.

Verified Customer of Presto Pest Control, Inc., 3 of 88

10 Quality
Yes Loyalty
Suzanne P.

They are very responsive and come when they say they are coming. They send reminders and have a good online scheduling platform.

Their communication

Verified Customer of Presto Pest Control, Inc., 4 of 88

10 Quality
Yes Loyalty
David B.

Other than the fact that they are a great company, they do a great job. They are really responsive and I highly recommend them.

All of the above, they are just very responsive.

Verified Customer of Presto Pest Control, Inc., 5 of 88

10 Quality
Yes Loyalty
Rex U.

We have contract with them. We like the personal service. We got to know Jim. It's just personal and that's what we like.

He just came out, did the service and that was it.

Verified Customer of Presto Pest Control, Inc., 6 of 88

10 Quality
Yes Loyalty
Paul

They are good, they follow through with everything, and they have been prompt each time that I've needed them.

They are reliable and prompt.

Verified Customer of Presto Pest Control, Inc., 7 of 88

10 Quality
Yes Loyalty
Mark F.

I used them and I will continue to use them again. Jim Rossi knows his business, he's honest, and he's prompt.

Their consistency, they are on a regular schedule and show up at the time they're supposed to. You can depend on them.

Verified Customer of Presto Pest Control, Inc., 8 of 88

10 Quality
Yes Loyalty
Tish M.

I thought they were priced pretty high, but I can't say, because I couldn't get anyone else out to do it.

Felix was excellent and wasn't lazy. He took the extra steps.

Verified Customer of Presto Pest Control, Inc., 9 of 88

10 Quality
Yes Loyalty
Ella T.

They do a good job, are always really responsive, and I can trust that they will get the job done.

They are reliable and responsive.

Verified Customer of Presto Pest Control, Inc., 10 of 88

10 Quality
Yes Loyalty
Paul M.

Jim Rossie is great and I'll always use and recommend him. He's the go-to in Santa Clara County.

He is a specialist at what he does.

Verified Customer of Presto Pest Control, Inc., 11 of 88

10 Quality
Yes Loyalty
Amber M.

Their product is effective and the workers are extremely nice, respectable and very thorough.

The bugs were gone.

Verified Customer of Presto Pest Control, Inc., 12 of 88

10 Quality
Yes Loyalty
Howard F.

It was good, because they were in no hurry. They are right upfront and very honest.

I liked the employees. They were really honest.

Verified Customer of Presto Pest Control, Inc., 13 of 88

10 Quality
Yes Loyalty
Robert

It seems that they have gotten rid of the infestation, so I would use them again.

He came back and redid the whole treatment again, because there was one flea found inside the house. He wanted to make sure to get rid of all of them, so he did the whole job over again just to be on the safe side.

Verified Customer of Presto Pest Control, Inc., 14 of 88

10 Quality
Yes Loyalty
Monique R.

They were just really easy to work with. They came out quickly and were nice.

The two guys that came out were really nice.

Verified Customer of Presto Pest Control, Inc., 15 of 88

10 Quality
Yes Loyalty
Joan L.

They were responsive to the initial request and got the job done quickly.

I enjoyed working with the gentleman that came out.

Verified Customer of Presto Pest Control, Inc., 16 of 88

10 Quality
Yes Loyalty
Dennis

The technician who came out for the estimate was a really nice guy.

We didn't actually need to use them beyond the initial consultation, but based on that, the guy was informative and friendly.

Verified Customer of Presto Pest Control, Inc., 17 of 88

10 Quality
Yes Loyalty
Todd P.

I would tell them that they do a great job and they are effective.

They are always prompt and responsive.

Verified Customer of Presto Pest Control, Inc., 18 of 88

10 Quality
Yes Loyalty
Danielle M.

High quality service and they took care of the rats that we had.

Very friendly and understood our needs

Verified Customer of Presto Pest Control, Inc., 19 of 88

10 Quality
Yes Loyalty
Rebecca O.

The level of professionalism and knowledge is really high.

Results, we had a place that was infested with bed bugs and no one else was able to get rid of them, but they were able to do it.

Verified Customer of Presto Pest Control, Inc., 20 of 88

10 Quality
Yes Loyalty
Joel S.

They're professional, knowledgeable and get the job done.

Just professional and everything seems to be organized.

Verified Customer of Presto Pest Control, Inc., 21 of 88

10 Quality
Yes Loyalty
Katie M.

I thought they did a great job. I would recommend them.

I think they are upfront and reliable.

Verified Customer of Presto Pest Control, Inc., 22 of 88

10 Quality
Yes Loyalty
Mason W.

They are really easy to work with and really flexible.

Just easy to use

Verified Customer of Presto Pest Control, Inc., 23 of 88

10 Quality
Yes Loyalty
Cheryl S.

Jim has a lot of integrity and is very knowledgeable.

They solved the problem.

Verified Customer of Presto Pest Control, Inc., 24 of 88

10 Quality
Yes Loyalty
Laura

I would recommend them. I do to some clients as is.

They are dependable.

Verified Customer of Presto Pest Control, Inc., 25 of 88

10 Quality
Yes Loyalty
Sergio M.

They were on time, helpful and got the job done.

They were able to fix my problem with the skunks.

Verified Customer of Presto Pest Control, Inc., 26 of 88

10 Quality
Yes Loyalty
Marcy F.

They are very responsive and easy to work with.

Easy scheduling and they are dependable. There are no surprises.

Verified Customer of Presto Pest Control, Inc., 27 of 88

10 Quality
Yes Loyalty
Dion B.

They are great. We use them on a monthly basis.

They show up on time and were efficient.

Verified Customer of Presto Pest Control, Inc., 28 of 88

10 Quality
Yes Loyalty
Cheryl D.

I think they do a good job. They seem reliable.

They are reliable and responsive.

Verified Customer of Presto Pest Control, Inc., 29 of 88

10 Quality
Yes Loyalty
Grayson M.

I would recommend them. They were pretty good.

Overall they were very good and I have nothing to complain about.

Verified Customer of Presto Pest Control, Inc., 30 of 88

10 Quality
Yes Loyalty
Ethan A.

They get the job done at a reasonable price.

They got rid of the pests.

Verified Customer of Presto Pest Control, Inc., 31 of 88

10 Quality
Yes Loyalty
Ken N.

I was satisfied with my business from them.

The availability to answer all of the questions that I had

Verified Customer of Presto Pest Control, Inc., 32 of 88

10 Quality
Yes Loyalty
Joseph Z.

They were prompt and reliable for service.

Their response time

Verified Customer of Presto Pest Control, Inc., 33 of 88

10 Quality
Yes Loyalty
Haley

I would tell them that we recommend them.

They are professional.

Verified Customer of Presto Pest Control, Inc., 34 of 88

10 Quality
Yes Loyalty
Earl R.

If you have a problem, give them a call.

They were reliable and responded when nobody else would.

Verified Customer of Presto Pest Control, Inc., 35 of 88

10 Quality
Yes Loyalty
Adam A.

Responsive and handle excellent service

They actually showed up.

Verified Customer of Presto Pest Control, Inc., 36 of 88

10 Quality
Yes Loyalty
Lexie

From what I know, they do a great job.

I think they are good at what they do, never any pest issues.

Verified Customer of Presto Pest Control, Inc., 37 of 88

10 Quality
Yes Loyalty
Alisha M.

I think they are good, very reliable.

They are easy to work with.

Verified Customer of Presto Pest Control, Inc., 38 of 88

10 Quality
Yes Loyalty
Hector H.

I think they do well. They are okay.

They run a good business, good service.

Verified Customer of Presto Pest Control, Inc., 39 of 88

10 Quality
Yes Loyalty
Sean

I thought that they did a good job.

I think they did a good job.

Verified Customer of Presto Pest Control, Inc., 40 of 88

10 Quality
Yes Loyalty
C.T.

They know what they're doing.

The speed in which they got here

Verified Customer of Presto Pest Control, Inc., 41 of 88

10 Quality
Yes Loyalty
Carla W.

I think they do a good job.

They are trustworthy and reliable.

Verified Customer of Presto Pest Control, Inc., 42 of 88

10 Quality
Yes Loyalty
Tania S.

They are good, in and out.

The guy is quick and friendly.

Verified Customer of Presto Pest Control, Inc., 43 of 88

10 Quality
Yes Loyalty
Denise S.

Presto is a good service.

They came by every time they said they would.

Verified Customer of Presto Pest Control, Inc., 44 of 88

10 Quality
Yes Loyalty
Barbara B.

That Jim is really great

The availability and all around good service

Verified Customer of Presto Pest Control, Inc., 45 of 88

10 Quality
Yes Loyalty
Chip G.

They are very thorough.

They spray under the house and fence.

Verified Customer of Presto Pest Control, Inc., 46 of 88

10 Quality
Yes Loyalty
Aileen

I would recommend them.

They were quick and did a good job.

Verified Customer of Presto Pest Control, Inc., 47 of 88

10 Quality
Yes Loyalty
Miguel S.

I would recommend them.

They respond when I call and get the job done.

Verified Customer of Presto Pest Control, Inc., 48 of 88

10 Quality
Yes Loyalty
S. S.

I would recommend them.

They were pretty good.

Verified Customer of Presto Pest Control, Inc., 49 of 88

10 Quality
Yes Loyalty
Robert R.

I think they are good.

They do a good job.

Verified Customer of Presto Pest Control, Inc., 50 of 88

10 Quality
Yes Loyalty