PremierGarage installs floor coatings, custom modular cabinets and organizers, and provides other storage solutions for Bay Area clients’ garages. The company uses high-quality materials and installation techniques and offers free, in-home consultations and estimates.
Owned by the three-man team of Veny Pirochta, Nick Granato and Justin Granato, PremierGarage combines the buying power of a national company with the personal service of a locally owned store. Its owners pride themselves on being very hands-on and personally involved with each project. They communicate with customers and crews to ensure expectations, schedules, and budgets are being met, and they’re immediately accessible should questions or problems arise.
A garage is more than a place to park a car, says Nick Granato. Whether customers want to craft a workshop, create a hobby area, add a game room or just streamline a storage solution, PremierGarage can help. The company also offers what it calls a “Premier Difference,” which guarantees best-in-class products and services at every stage of a garage project.
"Our mission is to give all our customers a ‘premier' experience. The purpose of our company is to improve the lifestyles of our clients–that means paying attention to detail and getting all the little things right, not just the big ones."
Measure a company by its response to mistakes, not by the mistakes themselves. That’s the mark of a great company, says Nick Granato, co-owner of PremierGarage in Foster City. “All companies make mistakes,” he says. “The question is, do they take care of them right away or do they drag them out?” Look for companies that are committed to returning phone calls. Ask if they have a policy for dealing with dissatisfied customers.
Doing your homework is another good rule to follow when selecting a garage improvement company. How long has the company been in business? How many installations has it done? What kind of warranties does it offer? Are the warranties in writing? Look closely at the warranties of competing companies, and make sure the terms are comparable.
Once you’ve narrowed down your selection of contractors, look into their reputations. Needless to say, they should have a contractor’s license. But they should also be able to provide endorsements from previous customers—and those customers should be willing to talk to you. Most satisfied customers are eager to spread the word, says Mr. Granato, so be sure and ask for referrals.
If the company does garage flooring, Mr. Granato recommends you ask about curing time—in other words, how long until you can go into your garage? Also, make sure the flooring has low volatile organic compound (VOC) content. VOCs release vapors that, while not acutely toxic, usually have chronic effects.
According to co-owner Nick Granato, PremierGarage is a "personal touch" business. Customers have an open and direct channel to the top of the company, he says, because the owners (Mr. Granato, Veny Pirochta and Scott McWhirter) involve themselves intimately with every project. "We consult with our crews in advance and in person, making sure everyone is prepared for the work ahead," says Mr. Granato. "We maintain close lines of communication to keep the work on budget and moving at pace. And we're always accessible should a question or problem arise."
PremierGarage installs floor coatings, custom cabinets and organizers, and provides other home improvement solutions for clients' garages. It uses the highest quality materials and installation techniques available on the market. According to Mr. Granato, the company's emphasis on quality, combined with its competitive pricing, make it the undisputed best value in the industry.
Mr. Granato considers his employees "a huge asset." Not only do they do outstanding work, he says, they do it with a positive attitude. Countless surveys–distributed to customers following every job–pay compliments to the work crews.
The Foster City-based company offers what it calls a "Premier Difference," which guarantees best-in-class products and services at every stage of a garage project, including:
Free in-home consultation
"Our experienced consultants will come to your home, bring samples, determine your needs, and present the most attractive and functional options," says Mr. Granato.
Personalized review of needs and goals
"Our consultants are ready to listen, ask questions and assess your needs," says Mr. Granato. "The only limit is your sense of style, sensibility and imagination."
Complete garage inspection
PremierGarage's consultants take all required measurements and inspect floors, walls and ceilings.
Developing the design
"Your consultant develops a professional, personalized, on-site design," says Mr. Granato. "We even create a printed, 3-D drawing that renders wall-by-wall elevation."
Quality craftsmanship
Once you've approved the design, a copy of the work order is provided to PremierGarage's production department. Cabinets are built according to clients' personalized designs, and proper floor coating materials are selected. "Our installation crews are highly trained and will provide a unique experience you won't forget," says Mr. Granato.
Project management
Consultants follow the job at every step. "We're confident you'll be impressed with the professionalism of our entire team," says Mr. Granato.
Accessories for every need
Ask your consultant about options for your bikes, sports equipment, garden tools, arts, crafts, and hobbies.