Precision Door Services of the Bay Area repairs and offers new garage doors for residential clients throughout the Bay Area. Precision offers same-day repair service, guarantees each call will be answered by a live person who can book an appointment 24/7, and is open seven days a week. The local, family-owned company also offers free new garage door estimates, including standard steel, carriage house, glass and custom wood.
“Our clients have the peace of mind of knowing more than 3,000 repeat clients choose us every year to repair or install their garage doors because of the quality of service they received the first time!” say owners Amie and Pat Prendergast. “Since 1999, our customers have known we will call ahead with an ETA and be able to help them quickly—often the same day—which makes a big difference when they need their garage doors to work so they can get on with their days.”
Precision’s technicians are trained and backed by a national franchise before they’re sent into the field. “In 98+% of our jobs, we only need one visit to repair almost any type of garage door operating system because our technicians show up with a truck full of parts that is a warehouse on wheels,” says Mr. Prendergast. “Our team receives training for how to provide superior customer service in addition to all their technical training.”
“Every customer’s situation is unique, so we work with them using all our knowledge from having installed and repaired more than 110,000 garage doors to find the best solution. Our work is warrantied because we use the highest quality parts and our technicians are professionally trained. Our customers often say in surveys that we are the most professional service company in the Bay Area.”
If you want to make your home quieter, consider making modifications to your garage door.
Most people don’t even think about the noises their garage doors make. However, if you have a living space above your garage, neighbors in close proximity or varied sleep schedules within your household, you’re likely to discover just how disturbing loud garage door noises can be.
If your garage door is noisy or lets in sound pollution from the outside, there are a few things you can do to restore the peace. First, invest in an insulated garage door. “Insulated doors are much quieter,” says Pat Prendergast, president of Precision Door Services of the Bay Area in Fremont. “That’s important if your garage is attached to your home or you have neighbors who live close to your garage and might be disturbed by a loud door.”
Here are some other actions you can take to make your garage door less noisy:
- Look for loose bolts and screws and tighten them so they’re snug (be careful not to over-tighten). This will stop the door from rattling when it opens and closes.
- Replace worn or damaged hinges—they can make the whole door loose and cause vibrations, rattling, and grinding noises when you open or close it.
- Lubricate the track, springs, rollers, chains and other moving parts of your garage door. Keeping these areas lubricated will cut down on noisy vibrations and keep the moving parts functioning more smoothly. This should be done every six months, or when you notice your garage door getting louder.
- Swap metal rollers with nylon or plastic ones. “Nylon rollers are much quieter than plastic rollers,” says Mr. Prendergast. “They’re also more durable, so they’ll last longer.”
- Garage door silencers and soundproofing kits are also available. These kits stop vibrations from traveling through the garage roof to the rooms above.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for garage door contractors that have earned the prestigious Diamond Certified award. For Precision Door Services of the Bay Area, the key to achieving and maintaining high levels of customer satisfaction is simple: take a professional, detail-oriented approach to every job, regardless of its size. “We’re all about quality, and we prove that with everything we do,” says President Pat Prendergast. “From showing up to jobsites in marked trucks to calling our customers before we arrive so they aren’t left waiting, our goal is to provide a positive garage door experience every time.”
Precision Door Services of the Bay Area has been installing and repairing garage doors for residential clients throughout the Bay Area since 2001. The family-owned and operated company offers a large selection of garage doors for sale (including carriage house and custom wood styles), and it provides same-day repair services for the convenience of its customers.
Unlike garage door contractors that cast a wide net with their services in an effort to maximize their workload volume, Precision Door Services of the Bay Area focuses solely on installing and servicing residential garage doors, which Mr. Prendergast says is important for ensuring high levels of quality. “Since we don’t work on things like commercial doors, sliding doors or front doors, we’re able to put all our efforts into making sure our residential garage door products and services are top-notch. Our customers know that when they hire us, they’re going to get a quality job at a fair price.”
Another distinguishing feature of Precision Door Services of the Bay Area is its 24/7 phone system, which is designed to ensure its customers speak to a live person no matter when they call. “We understand that some garage door problems can’t wait for a call back, so we make sure our customers can reach a qualified person as soon as they need help,” says Mr. Prendergast. “They know they’ll never get an answering machine, and they really appreciate that.”