Question 1

When can you start my plumbing job?

Accepted Answer

After the initial call, we can usually get to you on the same day or the next day. We can prioritize your job if it’s an emergency, but we’re also mindful to take care of our clients who already booked our services.

Question 2

How much will it cost to complete my job?

Accepted Answer

It depends on the work, but we use a per-job pricing system so you’ll know what it costs before we start.

Question 3

Do you use subcontractors or your own employees?

Accepted Answer

The only time we use subcontractors is if we need a specialist for certain underground jobs or a drywall/concrete contractor after the work is complete. Sometimes we’ll directly coordinate with those companies to save our customers time and hassle, but we’ll always let you know if we need to bring in someone for additional services.

Question 4

Do I need a permit for my job?

Accepted Answer

Some plumbing repairs and alterations do require permits, but we’ll let you know about that before any work begins.

Question 5

What should I know about the piping in my home?

Accepted Answer

It’s important to know that your home has three different piping systems: incoming water, outgoing drains and gas lines from the meter to the appliances. Sometimes people replace their water pipes and think they’re the same as their drainage pipes, but they’re completely different.

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