Paintmasters provides a variety of interior and exterior painting services for residential and commercial clients in Contra Costa, Alameda, and Solano Counties. In addition to preparing, painting and staining all types of surfaces (including cabinets and doors), the company has the in-house capabilities to handle specialized work like drywall and stucco repair, popcorn ceiling removal, and more.
Owner David Miles says Paintmasters’ customer-oriented business practices have been instrumental in its success. “We truly care about what we do and love applying our trade knowledge to serve our clients. We understand that their homes are their biggest investments, so when we can take an area that’s in bad shape and utilize our skills to transform it into something beautiful, it’s a great feeling.”
Paintmasters is known for its meticulous approach to surface preparation, which Mr. Miles says is a crucial part of any painting project. “We make sure every surface is perfect for painting, and that includes taking the time to scrape, sand and fill holes in walls. Ultimately, this attention to detail shows our clients that we’re serious about protecting their homes.”
“We prioritize three things on each job: service, quality and communication. By listening to our clients’ needs and walking them through every step our process, we’re able to meet their expectations and make sure they’re 100 percent satisfied with our work.”
Understand the protective power of quality painting services.
When you think about painting your home, you’re probably focused on your color choices and the aesthetic appeal that a new paint job will bring. However, the true value of good exterior and interior paint goes far beyond surface looks. “Paint isn’t always about aesthetics—it’s also about protecting your home,” says David Miles, owner of Paintmasters in Concord. “A lot of people will paint the exterior of their house because they want it to look nice, but it’ll peel off a few months later because they didn’t do it correctly.”
Mr. Miles says preventing this is easier than you might think. “It’s important to get it right the first time so you’re not repainting every few years. The most important thing is finding a painting company that takes its time and follows the right preparation steps. Preparation is everything.”
Interior surfaces face daily wear like scuffs, scratches, moisture and other impacts. If you have kids or pets, the risks multiply. But instead of flinching every time something touches your walls, you can stop worrying by hiring a seasoned professional to do the work correctly the first time.
Likewise, exterior paints have to stand up against weather, UV rays, harsh rain and wind, temperature fluctuations, and more. And if your paint doesn’t hold up, your house can look poorly maintained and be at risk for wood rot, rust, and structural damage. Exterior paint acts like a barrier against moisture and the ravages of nature.
By investing in high-quality paint and hiring an experienced contractor, you can get a quality paint job that looks great and lasts a long time, protecting your home from outside and inside threats. But that starts with preparation—cleaning, sanding, priming and selecting the right type of paint for your specific situation.
Customer satisfaction is a key focus for any successful business, but it’s even more important for painting companies that have earned Diamond Certified. For Paintmasters, keeping clients happy comes down to three factors: communication, service and integrity. “We aim for a level of customer satisfaction that’s above what other companies can provide,” says owner David Miles. “We understand that our clients’ homes are the biggest investments they’ll ever make, so we focus on making them look good and protecting them from the elements.”
Paintmasters has been providing interior and exterior painting services for residential and commercial clients in Contra Costa, Alameda, and Solano Counties since 1992. The company has the in-house capabilities to prepare, paint and stain all types of surfaces (including doors and cabinets), and it’s also qualified to take on specialized projects like popcorn ceiling removal, drywall and stucco repair, and more.
Unlike painting companies that hire inexperienced or temporary workers in an effort to reduce their operating costs, Paintmasters maintains a steady crew of painters who share the company’s standards for quality. “We personally train every employee and bring them through our system from the ground up,” says Mr. Miles. “That way, they know how to use the right products and do the work correctly. Our industry knowledge and skill level are tough to beat.”
Ultimately, Mr. Miles sees Paintmasters’ customer-oriented approach to painting as its most important attribute. “We train our painters to treat our clients’ homes like their own,” he says. “That means communicating clearly and treating every job like a high-end project. We want our customers to be 100 percent satisfied with our work and know that we’ve done everything we can to protect their investments.”