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Pacific Exterior

Pressure Washing
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Monterey  San Mateo  Santa Clara  Santa Cruz Counties
Diamond Certified Company Report
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Pacific Exterior
27 SURVEYS
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  • Rating
2 CONSECUTIVE YEARS
SINCE AUGUST 2023
CERT 2729

Diamond Certified Ratings Dashboard

27

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 27 SURVEY RESPONSES

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  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Pacific Exterior
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Diamond Certified Researched Articles on Pacific Exterior

researched article

Pacific Exterior restored this clay tile and natural slate roof.

Pacific Exterior provides a variety of exterior cleaning and restoration services for residential and commercial clients in San Mateo, Santa Clara, Santa Cruz, and Monterey Counties. The family-owned and operated company uses state-of-the-art equipment and environmentally-friendly detergents to safely remove contaminants like bacteria, moss, lichen, and algae from roofs, building exteriors, and concrete and stone hard surfaces.

Owner Eric Schnaible established Pacific Exterior in 2010 after noticing a need for professional roof and exterior cleaning in Northern California. “We filled that role for the community and we’ve been an authority in the field for many years,” he says. “By being thorough and conscientious, we’re able to ensure consistent, damage-free, outstanding results that leave our customers completely satisfied.”

Pacific Exterior focuses on educating its clients about the exterior cleaning process so they feel more comfortable with what’s happening on their properties. “Many people have questions when it comes to non-pressure cleaning, and much of the information on the internet can be contradictory and confusing, so we’re happy to educate our customers throughout their projects,” says Mr. Schnaible. “We know exactly how to answer their questions and address their concerns, which they really appreciate.”

“Our goal is to maintain a successful business full of customers who are thrilled with our work, so everything we do is geared toward achieving that goal. We’re friendly and genuine, we treat each project like it was our own, and we never sell or suggest a service that we don’t believe will truly benefit our clients.”

To protect your home and extend its life span, consider “safe washing” it on a regular basis.
“Safe washing” refers to the process of cleaning the exterior surfaces of a home (siding, roof, windows, decks and more) using methods and products that are environmentally-friendly and don’t damage the structure. Traditional pressure washing methods may be effective at removing dirt, grime, mold and other contaminants, but they can also cause damage to delicate surfaces, strip paint and force water into places where it shouldn't be. Safe washing methods prioritize the use of lower pressures, appropriate cleaning agents and techniques that minimize the risk of damage.

Here are four reasons to consider safe washing your home:

1. Improve curb appeal. “Whether or not you’re planning on selling your house,  curb appeal  is very important,” says Eric Schnaible, owner of Pacific Exterior in Santa Cruz. “If you safe wash your home, you’ll likely see drastic results after things like mold, mildew, fungus and rust are removed—all of which can increase its value.”

2. Remove spiders and cobwebs. “You’ve probably noticed unsightly cobwebs under eaves and in corners of your home,” says Mr. Schnaible. “Safe washing can remove these cobwebs safely and efficiently for the long term.”

3. Extend your home’s life span. “Preventive maintenance like safe washing can extend the life of everything from decks and patios to driveways,” affirms Mr. Schnaible. “It’s a great way to keep your home’s exterior in the best condition and prevent major problems from occurring.”

4. Keep your family safe. “Mold growth is more of a health issue than many homeowners think, so it’s important to be able to recognize the symptoms of mold in your home and take steps to protect you and your family,” cautions Mr. Schnaible. “Washing your exterior surfaces can remove these harmful toxins and bacteria from your home environment and prevent health problems.”

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for exterior cleaning companies that have earned the prestigious Diamond Certified award. For Pacific Exterior, keeping customers happy is all about paying attention to details and making sure they get the best possible results. “We’re obsessive about having a good reputation, so we never rest on our laurels,” says owner Eric Schnaible. “Our thorough, conscientious approach ensures consistently outstanding results that leave our customers 100 percent satisfied.”

Pacific Exterior has been providing exterior cleaning and restoration services for residential and commercial clients in San Mateo, Santa Clara, Santa Cruz, and Monterey Counties since 2010. The family-owned and operated company uses industry-best equipment and Green detergents to remove dirt, mildew, algae, and other contaminants from hard surfaces like patios, driveways, roofs, and more.

Unlike less experienced pressure washers who use incorrect techniques or methods and end up causing irreversible property damage as a result, Pacific Exterior takes a dynamic approach to exterior cleaning, sanitization and restoration that provides a superior alternative. “We understand that our clients’ homes and buildings are big investments, so we take great care to clean them safely and efficiently,” says Mr. Schnaible. “We know exactly what we’re doing, we have over a decade of proven results and we focus all our efforts on making every job perfect.”

Pacific Exterior prioritizes education in every aspect of its operations, from explaining its work to customers so they know what to expect to showcasing its industry expertise in numerous national and international publications. “We’re an established authority when it comes to the causes and remedies for specific exterior building growths and stains,” affirms Mr. Schnaible. “We know people have questions about this type of work, and we’re happy to educate them about what to expect.”

Diamond Certified Researched Capabilities on Pacific Exterior

Service Area

San Mateo County
Santa Clara County
Santa Cruz County
Monterey County
Serving San Mateo, Santa Clara, Santa Cruz and Monterey Counties

Main Services

Pressure Washing
  • Commercial Pressure Washing
  • Concrete Cleaning
  • Deck Washing
  • Driveway Cleaning
  • Home Power Washing
  • Pressure Washing
  • Roof Washing
  • Vinyl Siding Cleaning

Additional Services

Exterior Cleaning and Restoration
Roof Cleaning and Restoration
Hard Surface (Concrete/Stone) Cleaning, Restoration and Sealing

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Open Now
Mon – Fri: 8am – 5pm
Website
Contact
Pacific Exterior

Capabilities Table

Company Name
Pacific Exterior
Phone Number
DCID Number
DCID6503313168
Managers
Eric and Anita Schnaible, Owners
Years in Industry
13 (Mr. Schnaible)
# of Employees
3-6
License
797807
Memberships
National Soft Wash Alliance (NWSA), Founding Member; Roof Cleaning Institute of America (RCIA)
Insurance
Liability Insurance,
Workers' Compensation
Founded
2010
Customer Type
Residential, Commercial
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award

Select Photos From Pacific Exterior

1 of 10Picture of Pacific Exterior restored this natural slate roof. - Pacific Exterior
Pacific Exterior restored this natural slate roof.
Picture of Pacific Exterior restored this natural slate roof. - Pacific Exterior
Picture of Pacific Exterior cleaned and restored the clay roof tiles on this Costco building. - Pacific Exterior
Picture of Pacific Exterior cleaned and restored this clay tile roof. - Pacific Exterior
Picture of Pacific Exterior cleaned the standing seam metal roof on this commercial building. - Pacific Exterior
Picture of Pacific Exterior cleaned this asphalt shingle roof. - Pacific Exterior
Picture of Pacific Exterior cleaned this concrete flat tile roof. - Pacific Exterior

Pacific Exterior Website and External Feeds

FAQs

By Pacific Exterior

Do you use a pressure washer?

Do you use chemicals?

Will you damage our plants?

Will you put something on my roof to inhibit any more growth?

Pacific Exterior Ratings and Survey Responses

diamondcertified logo
Pacific Exterior
27 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
2 CONSECUTIVE YEARS
SINCE AUGUST 2023
CERT 2729

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 27 Verified Customers

Janet M.

I think they care about their reputation and the quality of work that they do. They are a high quality contractor and I would not hesitate to call them again.

Verified Customer of Pacific Exterior, 1 of 27

10 Quality
Yes Loyalty
Cheryl B.

They were thorough in what they did and they came out on time. They let me know what they were doing and they were just pretty thorough about it all.

Verified Customer of Pacific Exterior, 2 of 27

10 Quality
Yes Loyalty
Marvin T.

They were thorough and they worked really hard on my roof. They did a really good job and they were on time.

Verified Customer of Pacific Exterior, 3 of 27

10 Quality
Yes Loyalty
Cheyne S.

Extremely helpful and they helped us out in a timely manner. They were professional.

Verified Customer of Pacific Exterior, 4 of 27

10 Quality
Yes Loyalty
Mary T.

They did a great job and they were very helpful. They were nice guys to work with.

Verified Customer of Pacific Exterior, 5 of 27

10 Quality
Yes Loyalty
Bud P.

They gave an accurate quote and they completed the work as promised and on time.

Verified Customer of Pacific Exterior, 6 of 27

10 Quality
Yes Loyalty
Ron D.

Use these guys, because they are great. I have told 3 or 4 people about them.

Verified Customer of Pacific Exterior, 7 of 27

10 Quality
Yes Loyalty
Daniel M.

They are very kind and professional. They guarantee their work.

Verified Customer of Pacific Exterior, 8 of 27

10 Quality
Yes Loyalty
David D.

They are a good value. I am very satisfied.

Verified Customer of Pacific Exterior, 9 of 27

10 Quality
Yes Loyalty
Audrey F.

I really like the guarantee of the work.

Verified Customer of Pacific Exterior, 10 of 27

10 Quality
Yes Loyalty
Carl T.

I would continue to recommend them.

Verified Customer of Pacific Exterior, 11 of 27

10 Quality
Yes Loyalty
Jimmie G.

I have referred him often.

Verified Customer of Pacific Exterior, 12 of 27

10 Quality
Yes Loyalty
Terry R.

They do an amazing job.

Verified Customer of Pacific Exterior, 13 of 27

10 Quality
Yes Loyalty
Roger S.

They did a good job.

Verified Customer of Pacific Exterior, 14 of 27

10 Quality
Yes Loyalty
Theresa B.

To consider them

Verified Customer of Pacific Exterior, 15 of 27

10 Quality
Yes Loyalty
Cindy S.

They are great.

Verified Customer of Pacific Exterior, 16 of 27

10 Quality
Yes Loyalty
John I.

They are great.

Verified Customer of Pacific Exterior, 17 of 27

10 Quality
Yes Loyalty
Kevin H.

It was good.

Verified Customer of Pacific Exterior, 18 of 27

10 Quality
Yes Loyalty
Dan U.

Pretty versatile and they were able to get our roofing repaired, as it was in horrible condition.

Verified Customer of Pacific Exterior, 19 of 27

9 Quality
Yes Loyalty
Art L.

They were very thorough and well organized. They cleaned up and they didn't leave any mess.

Verified Customer of Pacific Exterior, 20 of 27

9 Quality
Yes Loyalty
Jack S.

They are very professional and on time.

Verified Customer of Pacific Exterior, 21 of 27

9 Quality
Yes Loyalty
Mary L.

They are good.

Verified Customer of Pacific Exterior, 22 of 27

9 Quality
Yes Loyalty
Judy S.

They are very helpful. They saved my roof.

Verified Customer of Pacific Exterior, 23 of 27

8 Quality
Yes Loyalty
Mike R.

They are professional and efficient.

Verified Customer of Pacific Exterior, 24 of 27

8 Quality
Yes Loyalty
Karen G.

They just did the job.

Verified Customer of Pacific Exterior, 25 of 27

8 Quality
Yes Loyalty
Julian G.

Make sure they are going to use the same tiles.

Verified Customer of Pacific Exterior, 26 of 27

5 Quality
Yes Loyalty
Sophia M.

They did damage to our flat roof, but if you have a non flat roof, you should give them a try.

Verified Customer of Pacific Exterior, 27 of 27

3 Quality
Yes Loyalty
READ ALL 27 SURVEY RESPONSES