Question 1

How soon can you get here?

Accepted Answer

We have multiple vehicles, so we can usually schedule an appointment around your schedule instead of ours. We provide service seven days a week, and when it comes to water damage restoration, we’re available 24 hours a day.

Question 2

How long will it take for my carpet to dry?

Accepted Answer

It depends on what type of carpet you have and its condition. The average carpet takes between two and six hours to dry, but sometimes it can take a full day. We’ll give you an accurate estimate before any work begins.

Question 3

Are your cleaning products safe for my children to be around?

Accepted Answer

Absolutely. All the products we use are safe for people, pets, and the environment. Also, we regularly clean places like hospitals and asthma centers, so we’re very conscientious of protecting people’s sensitivities to certain chemicals.

Question 4

How do you clean area rugs?

Accepted Answer

We use a multi-tip process to clean area rugs, combining new and old-fashioned cleaning methods. This allows us to restore rugs that have been damaged or haven’t been cleaned in a long time.

Question 5

Do you apply Scotchgard or other protectants on carpets?

Accepted Answer

We can apply a variety of protectants depending on your specific needs. The most common protectants are Scotchgard and Dupont Teflon, but we also use a product called Green Guard that has seals from the EPA and Design for the Environment (DFE).

Question 6

Do you clean automobiles and RVs?

Accepted Answer

Yes. We can clean just about anything, including planes and boats.

North Coast Carpet Care, Inc.

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