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Mr. Pavers Contractor Services, Inc.

Paving Stones
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Alameda  Contra Costa  Marin  San Mateo  Santa Clara  Solano  Sonoma Counties
Diamond Certified Company Report
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Mr. Pavers Contractor Services, Inc.
183 SURVEYS
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  • Rating
6 CONSECUTIVE YEARS
SINCE MAY 2019
CERT 2541

Diamond Certified Ratings Dashboard

183

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 183 SURVEY RESPONSES

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  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Mr. Pavers Contractor Services, Inc.
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Diamond Certified Researched Articles on Mr. Pavers Contractor Services, Inc.

researched article

A residential project by Mr. Pavers Contractor Services

Mr. Pavers Contractor Services, Inc. provides a variety of hardscaping services for residential clients in Marin, Contra Costa, Solano, Sonoma, Alameda, San Mateo and Santa Clara Counties. In addition to installing paving stones for projects that range from driveways and walkways to patios and pool areas, the company has the training and equipment to design and build retaining walls of any size and length.

Owner Glayston Soares says Mr. Pavers Contractor Services’ personalized approach to hardscaping has allowed it to build a loyal clientele base. “Our number one goal on every job is to make sure the customer is happy, so we always take the time to ensure everything is going smoothly for them. By being upfront with our clients and promptly addressing unexpected issues, we’re able to earn their trust and develop good relationships with them.”

Mr. Pavers Contractor Services emphasizes communication during each phase of its clients’ projects, which Mr. Soares says is imperative for achieving positive results. “Some companies have ‘middleman miscommunication’ that can lead to problems, but we deal directly with our customers and stay in constant contact with them so that doesn’t happen. They really appreciate how dedicated we are to ensuring their projects are as beautiful as possible.”

“We pride ourselves on providing the type of service that makes people happy to refer us to their friends and family. Quality is very important to us—we focus on doing every job correctly the first time, and if there’s ever an issue with our work, we’ll come back and make it right.”

When installing a paver driveway, a firm foundation is crucial for ensuring long-term structural integrity.
When it comes to paver driveway installation projects, many homeowners focus entirely on the aesthetic design. However, an even more important aspect to address is the driveway’s foundation. For a driveway to hold up over time, it needs to have a strong foundation, which requires steps like excavation and soil compaction. “With a paver driveway, the weight of vehicles can cause sinking if the foundation isn’t correct,” says Glayston Soares, owner of Mr. Pavers Contractor Services, Inc. in Rodeo. “That’s why it’s crucial to properly excavate the area and add the right amount of base rock, as these will provide the strength that the driveway needs.”

The first step to preparing a paver driveway’s foundation is excavating the existing soil to make way for the incoming base rock. “With a driveway, we usually excavate about 11 inches deep,” says Mr. Soares. “Some companies try to cut corners by only digging 6 or 8 inches, but it needs to be deeper than that to get a really strong foundation.”

Once the excavation is complete, a geotextile fabric is laid down at the bottom. This fabric barrier keeps the base rock from intermingling with the soil below, which provides an added measure of structural reinforcement. Finally, the base rock is poured into the excavated area and compacted in layers to provide a dense, strong foundation for the incoming pavers.

To ensure the long-term structural integrity of your paver driveway, make sure your contractor follows these steps when preparing its foundation.

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for paving stone companies that have earned the prestigious Diamond Certified award. For Mr. Pavers Contractor Services, Inc., keeping clients happy comes down to one key factor: giving each job a personal touch. “The main thing that sets us apart is the direct interaction we have with our customers,” says owner Glayston Soares. “They aren’t just dealing with salespeople—they’re dealing with the leaders of the company. We really pride ourselves on offering that type of hands-on service.”

Mr. Pavers Contractor Services has been providing hardscaping services for residential clients throughout the Bay Area since 2006. The company has the training and equipment to install paving stones for projects that range from driveways and walkways to patios and pool areas, and it also has the in-house capabilities to design and build concrete retaining walls of any size and length.

Unlike less experienced paving stone companies that take an “assembly line” approach to each project, Mr. Pavers Contractor Services is happy to accommodate its clients’ changing needs to ensure the best possible results. “We give our customers a lot of flexibility to make changes during the process,” affirms Mr. Soares. “With some companies, making alterations to the original design can be a real hassle, but since we work so closely with our clients, we’re able to process changes quickly and easily.”

Another distinguishing attribute of Mr. Pavers Contractor Services is its company-wide dedication to quality control. “We keep all our work in-house, which goes a long way toward ensuring high levels of quality,” says Mr. Soares. “We also send a foreman to supervise each job, and I personally visit worksites every day to make sure the work is being completed to our standards.”

Diamond Certified Researched Capabilities on Mr. Pavers Contractor Services, Inc.

Service Area

serving area
Marin County
Contra Costa County
Solano County
Sonoma County
Alameda County
San Mateo County
Santa Clara County
Serving Marin, Contra Costa, Solano, Sonoma, Alameda, San Mateo and Santa Clara Counties, Including Orinda, Moraga, Lafayette, Walnut Creek, Alamo, Danville, Dublin, Pleasanton, Burlingame, Hillsborough, San Mateo, Redwood City, Menlo Park, Atherton, Palo Alto, Los Altos, Los Altos Hills, Mountain View, Sunnyvale, Cupertino, Campbell, Los Gatos, San Jose, Milpitas and Fremont

Main Services

Paving Stones
  • Driveway Pavers
  • Flagstone Pavers
  • Garden Pavers
  • Granite Pavers
  • Interlocking Pavers
  • Patio Pavers
  • Paver Installation
  • Paver Sealing
  • Permeable Pavers
  • Polymeric Sand For Pavers
  • Retaining Wall Pavers
  • Walkway Pavers

Additional Services

Paving Stone Installations
Porcelain Pavers
Permeable Pavers
Driveways & Walkways
Patios
Retaining Walls
Pool Decks

Company Info

Hours
Mon
09:00 am - 05:00 pm
Tue
09:00 am - 05:00 pm
Wed
09:00 am - 05:00 pm
Thu
09:00 am - 05:00 pm
Fri
09:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 9am – 5pm
Website
Contact
Mr. Pavers Contractor Services, Inc.

Capabilities Table

Company Name
Mr. Pavers Contractor Services, Inc.
Phone Number
DCID Number
DCID8888777944
Managers
Glayston Soares, Owner
Years in Industry
17 (Manager)
# of Employees
6
License
937016
Insurance
Liability Insurance,
Workers’ Compensation
Founded
2006
Customer Type
Residential
Warranties & Guarantees
25-Year Warranty on Installations
Payment Accepted
american express,
discover,
mastercard,
visa

Certifications & Awards

diamond certified logo

Brands

capabilities award
capabilities award
capabilities award
capabilities award
capabilities award

Key Factors

Mr. Pavers Contractor Services, Inc. Family Owned
Family Owned
Mr. Pavers Contractor Services, Inc. Walk-Ins Welcome
Walk-Ins Welcome
Mr. Pavers Contractor Services, Inc. Established in 2006
Established in 2006
Mr. Pavers Contractor Services, Inc. Residential & Commercial
Residential & Commercial
Mr. Pavers Contractor Services, Inc. Free Estimates
Free Estimates
Mr. Pavers Contractor Services, Inc. Appointments Available
Appointments Available
Mr. Pavers Contractor Services, Inc. Financing Available
Financing Available
Mr. Pavers Contractor Services, Inc. Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Mr. Pavers Contractor Services, Inc. Worksmanship Guaranteed
Worksmanship Guaranteed
Mr. Pavers Contractor Services, Inc. Showroom
Showroom

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Diamond Certified Expert Contributor Advice & Tips

Glayston Soares is owner of Mr. Pavers Contractor Services, Inc., a Diamond Certified company. He can be reached at (415) 523-6065 or by email.

Glayston Soares is owner of Mr. Pavers Contractor Services, Inc., a Diamond Certified company. He can be reached at (415) 523-6065 or by email.

Glayston Soares: From Parcels to Pavers

By James Florence, Diamond Certified Resource Reporter

RODEO — After years working in the shipping industry, when Glayston Soares saw an opportunity to get into the paver business, he was confident he could deliver. “I used to be a contractor for FedEx—I had eight trucks and covered a couple of routes for them,” he recounts. “I actually got into pavers through my brother, who at the time was a paver contractor in Florida. He was having some difficulties with his busin...

Read Full Article - Glayston Soares: From Parcels to Pavers

Mr. Pavers Contractor Services, Inc. Website and External Feeds

FAQs

By Mr. Pavers Contractor Services, Inc.

How soon can you start my project?

Do you charge for estimates or design work?

Can you give me a breakdown of my project’s cost and timeline?

Do you work in the rain?

Does my project require permits?

Mr. Pavers Contractor Services, Inc. Ratings and Survey Responses

diamondcertified logo
Mr. Pavers Contractor Services, Inc.
183 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
6 CONSECUTIVE YEARS
SINCE MAY 2019
CERT 2541

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 183 Verified Customers

Robert J.

Just as a clarifier, I normally don't go higher than a nine on a 1-10 type of scale for anyone, just because a 10 would need to be exceptional. But everything came together so well and quickly that I feel they really earned a 10. I would tell people that they are very flexible and accommodating. The quality and efficiency would be the descriptive terms I would use to promote them.

The overall performance of their crew, the coordination from the management who came out, and the presentation of the estimate, everything was very timely.

Verified Customer of Mr. Pavers Contractor Services, Inc., 1 of 183

10 Quality
Yes Loyalty
Susan B.

They're a really great company. The sales person was very knowledgeable, helpful, and answered all of our questions. The owner was on site the first day to make sure things got off to a good start, and he was there on different days throughout the process. On the last day, he did a walk through with my husband, which I really appreciated.

They are a family owned company, and their overall price was incredible compared to the other two companies with much higher quotes. Their workers did a great job and cleaned up. We were extremely happy with them.

Verified Customer of Mr. Pavers Contractor Services, Inc., 2 of 183

10 Quality
Yes Loyalty
Nanci C.

They were great and incredibly priced. There were just some little things like the trap door to the basement got cemented closed. They were supposed to come back and fix it. I ended up using a crow bar myself, so just the finishing touches.

Beautiful stone work, quick, and the pricing, the irrigation didn't turn out exactly like I had thought it would, but maybe that was a miscommunication.

Verified Customer of Mr. Pavers Contractor Services, Inc., 3 of 183

10 Quality
Yes Loyalty
Julie M.

We are still waiting for our refund of $533. It has been almost a year. People really liked the work that was done. I have referred the first person, but will not refer the others, because we are still waiting for the refund.

The quality of the work

Verified Customer of Mr. Pavers Contractor Services, Inc., 4 of 183

10 Quality
No Loyalty
Jamie H.

The sales guy Mike was very helpful. He answered our questions regarding the plans that we had. The work crew and the demolition crew were very respectful and worked really hard. It was just a really good job.

The end product

Verified Customer of Mr. Pavers Contractor Services, Inc., 5 of 183

10 Quality
Yes Loyalty
Sharon V.

They came out on time, they did what they said they were going to do,and they stayed with their price. They were very nice and polite to us as people. The customer service was great. I have no complaints.

I was going to call another company, but the salesman was so good at what he does and not pushy, so I decided to stay with them.

Verified Customer of Mr. Pavers Contractor Services, Inc., 6 of 183

10 Quality
Yes Loyalty
Amy V.

The owner was especially helpful, but the salesperson was less helpful. Overall, they did a great job. People have already asked me about who I used and I am very happy with the work.

The quality and the fact that the owner was able to address some of my concerns upfront, I appreciated that.

Verified Customer of Mr. Pavers Contractor Services, Inc., 7 of 183

10 Quality
Yes Loyalty
Jane S.

They did a wonderful job once it started. I didn't have to wait long after the initial contact. They came out, and it was done within a few days. It turned out beautifully.

Their professionalism, they know their business. The price was very fair.

Verified Customer of Mr. Pavers Contractor Services, Inc., 8 of 183

10 Quality
Yes Loyalty
Mollie B.

They did a wonderful job with the pavers and stacked stones over the brick. It's all beautiful. They were very nice, accommodating, and cleaned up well. They were great.

Just the way it turned out

Verified Customer of Mr. Pavers Contractor Services, Inc., 9 of 183

10 Quality
Yes Loyalty
Joseph K.

I would recommend them. They were excellent. They seemed expert at what they do as well as being professional and fast. The job was met to my full satisfaction.

Their professionalism

Verified Customer of Mr. Pavers Contractor Services, Inc., 10 of 183

10 Quality
Yes Loyalty
Janice M.

Definitely get a quote, very fair prices and good ideas. They did a good design and made our backyard more usable by adding a step. They job was done very well.

The fact that they were on time, everyone was, and the designer spent time with us. The job was done in a timely manner.

Verified Customer of Mr. Pavers Contractor Services, Inc., 11 of 183

10 Quality
Yes Loyalty
Jackson X.

The sales person Michael was really helpful. He helped us with the design plan, and I really liked that and the work was finished really quickly.

The sales person, Michael, was really helpful. He helped us with the design plan, and I really liked that. The work was finished really quickly.

Verified Customer of Mr. Pavers Contractor Services, Inc., 12 of 183

10 Quality
Yes Loyalty
Jennifer M.

They quoted a two week time period and would have finished everything if it would not have been for a snag, but overall, everything was great.

Quality of service

Verified Customer of Mr. Pavers Contractor Services, Inc., 13 of 183

10 Quality
Yes Loyalty
Edward S.

They did a good job, and they were quick. I mean really fast. They cleaned up and answered all of my questions. It was a very good experience.

Coordination of the whole team, there were a lot of guys, and they coordinated very well.

Verified Customer of Mr. Pavers Contractor Services, Inc., 14 of 183

10 Quality
Yes Loyalty
Ernie G.

They have a very good salesperson who walks you through the job and makes a lot of suggestions. The installation group is topnotch.

I like their salesperson Cal.

Verified Customer of Mr. Pavers Contractor Services, Inc., 15 of 183

10 Quality
Yes Loyalty
Suzanne B.

They did a great job. They were efficient and worked quickly while still doing a good job. I appreciated their level of expertise.

The way the initial sales call went, because they were friendly, helpful, and guided us in our decision making by really providing the necessary information.

Verified Customer of Mr. Pavers Contractor Services, Inc., 16 of 183

10 Quality
Yes Loyalty
Suzanne A.

They produce just as they say they are going to and on time. They cleaned up every day after themselves and even swept the street.

The overall work that was done, all of our neighbors walk by and say how nice it looks.

Verified Customer of Mr. Pavers Contractor Services, Inc., 17 of 183

10 Quality
Yes Loyalty
Vicky L.

They were great. I thought they had a very competitive bid, were very efficient, easy to work with, and I love the results.

Everything, the guys were great and they did everything that they said they would do. They showed up when they said they would and did the work for the price they said it would cost. Plus, I really love the results.

Verified Customer of Mr. Pavers Contractor Services, Inc., 18 of 183

10 Quality
Yes Loyalty
William S.

The quality of work is amazing and they are flexible. I had a very good experience with them and the service is top notch.

The quality of work that they do and they are always transparent.

Verified Customer of Mr. Pavers Contractor Services, Inc., 19 of 183

10 Quality
Yes Loyalty
James J.

They were pretty prompt and finished when they said. They are cost effective and reasonable compared to other companies.

The timeline they finished in

Verified Customer of Mr. Pavers Contractor Services, Inc., 20 of 183

10 Quality
Yes Loyalty
Matt W.

I literally interviewed five paving companies, and they came out the most honest and fairly priced of them all.

I liked all the guys. They were from Brazil and very friendly.

Verified Customer of Mr. Pavers Contractor Services, Inc., 21 of 183

10 Quality
Yes Loyalty
Glenn S.

They price is reasonable and they have a very friendly lead supervisor. They kept me informed through emails.

They did everything in a reasonable time, quick service.

Verified Customer of Mr. Pavers Contractor Services, Inc., 22 of 183

10 Quality
Yes Loyalty
Margaret M.

I have referred them three times already. I am in residential real estate. I was very happy, very satisfied.

I had some concerns about the construction. There is an area with a slope. They were very conscientious to make sure it was sloped correctly for the water to run off.

Verified Customer of Mr. Pavers Contractor Services, Inc., 23 of 183

10 Quality
Yes Loyalty
Jeff

I guess I would say that they do good work, they are very professional and they take their craft serious.

The work

Verified Customer of Mr. Pavers Contractor Services, Inc., 24 of 183

10 Quality
Yes Loyalty
May B.

They are very fast. We had the front and back yard done. The front yard took a day and the back took two.

Very straight forward

Verified Customer of Mr. Pavers Contractor Services, Inc., 25 of 183

10 Quality
Yes Loyalty
Wade P.

I was very satisfied with their estimator, their timeliness, and professionalism in doing a quality job.

On time and on budget

Verified Customer of Mr. Pavers Contractor Services, Inc., 26 of 183

10 Quality
Yes Loyalty
Pat H.

They were very efficient, their prices were competitive, and we were very happy with their work.

They said they would start on a certain date, they were there on that date, and four days later, they were done with the job. They also sent someone out from the paver manufacturer company, Belgard, to go over the pavers with us.

Verified Customer of Mr. Pavers Contractor Services, Inc., 27 of 183

10 Quality
Yes Loyalty
Prabhjot B.

They were very efficient and the price was fair. They definitely knew what they were doing.

I like the consulting service and the pricing was fair.

Verified Customer of Mr. Pavers Contractor Services, Inc., 28 of 183

10 Quality
Yes Loyalty
Mason V.

They were very professional and did a good job. We are very happy and would recommend them.

They gave me a good estimate on what it would cost. They helped in designing the layout for our front yard, and it is very nice.

Verified Customer of Mr. Pavers Contractor Services, Inc., 29 of 183

10 Quality
Yes Loyalty
Elena S.

They are quick, proficient, and friendly. They are professional, and I love what they did.

I had a stair issue. They figured out that I need 6 to be safe.

Verified Customer of Mr. Pavers Contractor Services, Inc., 30 of 183

10 Quality
Yes Loyalty
Linda S.

Don't use them. They are overpriced and will not follow through with what they promised.

The workers and the job they did

Verified Customer of Mr. Pavers Contractor Services, Inc., 31 of 183

10 Quality
No Loyalty
Donna M.

There were good. I think they have a really good owner. He knows what needs to be done.

They do good work.

Verified Customer of Mr. Pavers Contractor Services, Inc., 32 of 183

10 Quality
Yes Loyalty
Dennis A.

They did what they said they would do when they said they were going to do it.

Their workmanship

Verified Customer of Mr. Pavers Contractor Services, Inc., 33 of 183

10 Quality
Yes Loyalty
Nancy H.

They were very easy to work with both the laborers and the project manager.

They hired their own staff.

Verified Customer of Mr. Pavers Contractor Services, Inc., 34 of 183

10 Quality
Yes Loyalty
Deborah L.

Polite, respectful, and their workers were hard working and professional.

The whole experience, they were so good. The sales guy and the owner were professional and got back to me in a timely manner. I didn't have to wait forever.

Verified Customer of Mr. Pavers Contractor Services, Inc., 35 of 183

10 Quality
Yes Loyalty
Anne Z.

Best investment ever, they can use me as a reference for people to call.

They made recommendations that made the job look even better, and it was Interest free for 12 months.

Verified Customer of Mr. Pavers Contractor Services, Inc., 36 of 183

10 Quality
Yes Loyalty
Sean T.

They were flexible in helping me design and thinking outside the box.

They were flexible in helping me design and thinking outside the box.

Verified Customer of Mr. Pavers Contractor Services, Inc., 37 of 183

10 Quality
Yes Loyalty
Elaine H.

They are very knowledgeable and skilled in their field of business.

That they listened to me

Verified Customer of Mr. Pavers Contractor Services, Inc., 38 of 183

10 Quality
Yes Loyalty
Franklyn R.

They were on time and did the job very quickly before the end date.

They knew what they were doing. They were willing to explain the process as they went along.

Verified Customer of Mr. Pavers Contractor Services, Inc., 39 of 183

10 Quality
Yes Loyalty
Christina W.

They are very organized, very fast, and they do a fairly good job.

They were very fast. Once they started, they didn't stop until they were finished.

Verified Customer of Mr. Pavers Contractor Services, Inc., 40 of 183

10 Quality
Yes Loyalty
Rodney M.

They have a great business, great crew and very talented workers.

They have a great outlook on things and an 'anything is possible' type of attitude.

Verified Customer of Mr. Pavers Contractor Services, Inc., 41 of 183

10 Quality
Yes Loyalty
Becky P.

They are very knowledgeable and have a great sense of design.

They were able to map everything out, and it looks great.

Verified Customer of Mr. Pavers Contractor Services, Inc., 42 of 183

10 Quality
Yes Loyalty
Eric J.

Use them, they are the best paver company that I have used.

They were able to complete a pretty complicated project for us. We asked for a lot and they delivered at no additional cost.

Verified Customer of Mr. Pavers Contractor Services, Inc., 43 of 183

10 Quality
Yes Loyalty
Janine W.

I would recommend them. I believe I did recommend a friend.

They came with a plan and worked with our vision. They did the job quickly and with people who knew what they were doing. They did a quality job.

Verified Customer of Mr. Pavers Contractor Services, Inc., 44 of 183

10 Quality
Yes Loyalty
Jerry K.

I would highly recommend them. I have already told people.

They are sincere, honest, and explain everything.

Verified Customer of Mr. Pavers Contractor Services, Inc., 45 of 183

10 Quality
Yes Loyalty
Alexander O.

Knowledgeable, professional and high quality work

Overall, it was a good value that I got.

Verified Customer of Mr. Pavers Contractor Services, Inc., 46 of 183

10 Quality
Yes Loyalty
Mrs. N.

I was happy with them and want to use them again.

They got in and out, were professional, and did a great job.

Verified Customer of Mr. Pavers Contractor Services, Inc., 47 of 183

10 Quality
Yes Loyalty
Cindy M.

Amazing company, you will not regret using them.

The work

Verified Customer of Mr. Pavers Contractor Services, Inc., 48 of 183

10 Quality
Yes Loyalty
Dani D.

The employees were very nice and very helpful.

They were very professional. They gave us a date and went with it.

Verified Customer of Mr. Pavers Contractor Services, Inc., 49 of 183

10 Quality
Yes Loyalty
Garrett P.

Call them, I'm pretty sure they can help you.

They are professional.

Verified Customer of Mr. Pavers Contractor Services, Inc., 50 of 183

10 Quality
Yes Loyalty