Mr. Pavers Contractor Services, Inc. provides a variety of hardscaping services for residential clients in Marin, Contra Costa, Solano, Sonoma, Alameda, San Mateo and Santa Clara Counties. In addition to installing paving stones for projects that range from driveways and walkways to patios and pool areas, the company has the training and equipment to design and build retaining walls of any size and length.
Owner Glayston Soares says Mr. Pavers Contractor Services’ personalized approach to hardscaping has allowed it to build a loyal clientele base. “Our number one goal on every job is to make sure the customer is happy, so we always take the time to ensure everything is going smoothly for them. By being upfront with our clients and promptly addressing unexpected issues, we’re able to earn their trust and develop good relationships with them.”
Mr. Pavers Contractor Services emphasizes communication during each phase of its clients’ projects, which Mr. Soares says is imperative for achieving positive results. “Some companies have ‘middleman miscommunication’ that can lead to problems, but we deal directly with our customers and stay in constant contact with them so that doesn’t happen. They really appreciate how dedicated we are to ensuring their projects are as beautiful as possible.”
“We pride ourselves on providing the type of service that makes people happy to refer us to their friends and family. Quality is very important to us—we focus on doing every job correctly the first time, and if there’s ever an issue with our work, we’ll come back and make it right.”
When installing a paver driveway, a firm foundation is crucial for ensuring long-term structural integrity.
When it comes to paver driveway installation projects, many homeowners focus entirely on the aesthetic design. However, an even more important aspect to address is the driveway’s foundation. For a driveway to hold up over time, it needs to have a strong foundation, which requires steps like excavation and soil compaction. “With a paver driveway, the weight of vehicles can cause sinking if the foundation isn’t correct,” says Glayston Soares, owner of Mr. Pavers Contractor Services, Inc. in Rodeo. “That’s why it’s crucial to properly excavate the area and add the right amount of base rock, as these will provide the strength that the driveway needs.”
The first step to preparing a paver driveway’s foundation is excavating the existing soil to make way for the incoming base rock. “With a driveway, we usually excavate about 11 inches deep,” says Mr. Soares. “Some companies try to cut corners by only digging 6 or 8 inches, but it needs to be deeper than that to get a really strong foundation.”
Once the excavation is complete, a geotextile fabric is laid down at the bottom. This fabric barrier keeps the base rock from intermingling with the soil below, which provides an added measure of structural reinforcement. Finally, the base rock is poured into the excavated area and compacted in layers to provide a dense, strong foundation for the incoming pavers.
To ensure the long-term structural integrity of your paver driveway, make sure your contractor follows these steps when preparing its foundation.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for paving stone companies that have earned the prestigious Diamond Certified award. For Mr. Pavers Contractor Services, Inc., keeping clients happy comes down to one key factor: giving each job a personal touch. “The main thing that sets us apart is the direct interaction we have with our customers,” says owner Glayston Soares. “They aren’t just dealing with salespeople—they’re dealing with the leaders of the company. We really pride ourselves on offering that type of hands-on service.”
Mr. Pavers Contractor Services has been providing hardscaping services for residential clients throughout the Bay Area since 2006. The company has the training and equipment to install paving stones for projects that range from driveways and walkways to patios and pool areas, and it also has the in-house capabilities to design and build concrete retaining walls of any size and length.
Unlike less experienced paving stone companies that take an “assembly line” approach to each project, Mr. Pavers Contractor Services is happy to accommodate its clients’ changing needs to ensure the best possible results. “We give our customers a lot of flexibility to make changes during the process,” affirms Mr. Soares. “With some companies, making alterations to the original design can be a real hassle, but since we work so closely with our clients, we’re able to process changes quickly and easily.”
Another distinguishing attribute of Mr. Pavers Contractor Services is its company-wide dedication to quality control. “We keep all our work in-house, which goes a long way toward ensuring high levels of quality,” says Mr. Soares. “We also send a foreman to supervise each job, and I personally visit worksites every day to make sure the work is being completed to our standards.”