Morley Fredericks Real Estate Inc. offers a complete range of property management services to residential and commercial clients in Marin, Sonoma, and San Francisco Counties. The company has the in-house capabilities to handle every aspect of property management, from tenant screening and rent collection to property inspections and evictions, and it also provides sales and leasing services for everything from single-family homes to commercial properties.
Owner Steve Crane says Morley Fredericks’ commitment to high-quality service and customer satisfaction has been imperative to its success. “We structure our fees to be predictable and performance-based, so our clients know we’re working with their best interests in mind. From overseeing renovations with no markups to offering advanced marketing tools like 3D video tours at no extra cost, we go above and beyond to provide exceptional value.”
Morley Fredericks Real Estate Inc. combines decades of experience with a high-touch approach to maximize property value. “We deliver top-tier service and help our clients achieve their financial goals,” affirms Mr. Crane. “Whether we’re coordinating property repairs or managing expenses, we’re always looking for ways to maximize their returns while creating great living environments for their tenants.”
“We want our clients to succeed, so we’re dedicated to helping them realize the greatest value of their real estate investments. By drawing upon our wide-ranging expertise, we help them navigate through all types of opportunities. We’re honest and trustworthy, and we always do what we say we’re going to do.”
Choose a hands-on property management company for better service and bigger profits.
One of the biggest decisions property owners have to make is which property management company to hire. “This business is very demanding, so your property manager needs to be paying attention every moment of every day in order to maintain good relationships with tenants,” says Steve Crane, owner of Morley Fredericks Real Estate Services in San Rafael. “But that’s not a given with every company—it takes constant effort and dedication to serve both sides.”
An active approach
Being a property manager involves more than collecting rent checks once a month. Duties include finding and retaining tenants, being proactive about maintenance and repairs, following rental laws and regulations, providing crisis management and risk mitigation services, and even helping with financial oversight and strategies.
While many low-cost property management companies do the bare minimum, those that effectively handle day-to-day responsibilities and provide additional services can save and even make money for their clients. Here’s how:
Tenant relationships
Happy tenants are more likely to stay longer, pay rent on time and take better care of properties. Plus, a better relationship between tenants and property managers can mean a bigger pool of high-quality potential renters when properties become available.
Maintenance and repairs
Regular inspections, fast repairs, and ongoing maintenance keep properties in good condition and raise their value.
Compliance with laws and regulations
Tenants and property owners have rights, and property managers must understand and adhere to these standards and regulations. If they don’t, fines and legal issues can pile up and tenants might look for other rentals.
Crisis management and risk mitigation
Situations like tenant disputes, vandalism and natural disasters can impact property value. Involved and proactive property management services minimize risk and respond quickly to act in the best interests of both property owners and tenants.
Financial oversight and strategies
Beyond collecting rent, property managers who promptly deal with rent delinquency, handle expenses, manage budgets, review financial statements, and even suggest and implement strategies to improve property values and rent payments can increase profits.
Choosing a service-first property management company can help you protect your investment and increase your property’s value. Look for a company that’s fully engaged in day-to-day operations and provides more services for long-term success.
Customer satisfaction is a primary concern of any successful business, but it’s even more important for property management companies that have earned Diamond Certified. For Morley Fredericks Real Estate Services, keeping clients happy is all about finding unique ways to maximize their returns while providing great living experiences for their tenants. “We’re here to help property owners reach their financial goals, but it’s also important to create happy tenants who trust us and want to rent our properties,” says owner Steve Crane. “We go above and beyond to provide both sides with exceptional value.”
Morley Fredericks Real Estate Services has been providing property management services for residential and commercial clients in Marin, Sonoma, and San Francisco Counties since 2013. In addition to handling every aspect of property management (including tenant screening, rent collection and property inspections), the company offers sales and leasing services for everything from single-family condos to industrial buildings.
Unlike less experienced property management companies that disappear after the contract is signed, Morley Fredericks Real Estate Services makes it a point to always be available for its clients. “We’re a high-touch company, which means our level of service is significantly higher than most property managers,” says Mr. Crane. “We know how to maximize the funds that our clients spend on repairs and recurring expenses to constantly increase the value of their properties.”
Mr. Crane says Morley Fredericks Real Estate Services’ dedication to treating its clients fairly has been one of its most important attributes. “We have a flat fee structure so owners can anticipate their expenses and see that we don’t profit from the services that we manage. In fact, we never even charge markups for repairs or renovations, which is rare in the property management industry. Ultimately, we just want to do what’s in everyone’s best interests.”
