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Moore Mechanical Heating & Air Conditioning

Heating & Air Conditioning & Heat - Radiant
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Alameda  Contra Costa Counties
Diamond Certified Company Report
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Moore Mechanical Heating & Air Conditioning
491 SURVEYS
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  • Rating
18 CONSECUTIVE YEARS
SINCE JUNE 2007
CERT 1098

Diamond Certified Ratings Dashboard

491

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 491 SURVEY RESPONSES

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  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

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Moore Mechanical Heating & Air Conditioning
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Diamond Certified Researched Articles on Moore Mechanical Heating & Air Conditioning

researched article

Two Moore Mechanical technicians prepare for a project.

Moore Mechanical Heating & Air Conditioning provides a wide range of HVAC services for residential and commercial clients in Alameda and Contra Costa Counties. In addition to replacing and repairing all types of heating and air conditioning systems, the BPI Certified company is qualified to install whole house fans, ductwork and much more.

Stephen J. Moore established Moore Mechanical Heating & Air Conditioning in 1985, and today, Operations Manager Jesse Casey is proud to continue Mr. Moore’s tradition of excellence. “We’re known for our personal service—when a customer calls, they know they’re going to talk to a real person who cares about their needs,” he says. “We take the time to understand our clients’ problems and get them the quickest possible appointments.”

Moore Mechanical Heating & Air Conditioning also offers various services that are designed to improve energy efficiency. “We’re able to show our clients how a ‘whole home’ approach can offer them more choices when it comes to upgrading their comfort systems,” says Mr. Casey.

“Our goal is to provide our customers with the best comfort solutions to meet their specific needs. We provide service that goes beyond normal HVAC companies and strive to find solutions to meet each client’s needs while still keeping within their budget.”

Air duct cleaning isn’t necessarily a cure-all.
You’ve probably seen advertisements from companies offering to improve your home's indoor air quality by cleaning your air ducts. This can include cleaning various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers, heating and cooling coils, condensate drain pans (drip pans), fan motor and fan housing, and the air handling unit housing.

If you have your heating and cooling system cleaned, make sure the service provider agrees to clean all components of the system and is qualified to do so. Failure to do so can result in re-contamination of the entire system, negating any benefits.

Some service providers may also suggest applying chemical biocides, designed to kill microbiological contaminants, to the inside of the ductwork and other system components. Others might apply chemical treatments (sealants or other encapsulants) to seal or cover the inside surfaces of the air ducts and equipment housings, which controls mold growth and prevents the release of dirt particles or fibers from ducts. These practices haven’t been fully researched, so educate yourself before taking this route.

Since knowledge about the potential benefits and problems of air duct cleaning is limited, it’s impossible to generalize whether air duct cleaning will benefit you.

If no one in your household has allergies or unexplained respiratory symptoms or illnesses, and if you see no visual indication that your air ducts are contaminated with large deposits of dust or mold (no musty odor or visible mold growth), you probably don’t need to clean them. It’s normal for the return registers to get dusty as air is pulled through the grate. This doesn’t mean your air ducts are contaminated; the registers can be easily vacuumed or removed and cleaned.

On the other hand, if family members are experiencing unusual or unexplained symptoms or illnesses you think might be related to your home environment, discuss the situation with your doctor. You can also visit the EPA’s website for more information.

Of course, you may consider cleaning your air ducts simply because you think they’ve grown dirty over time. While the debate about the value of periodic duct cleaning continues, no evidence suggests it would be detrimental, provided it’s done properly.

Some HVAC contractors pride themselves on good service. Others pride themselves on quality products or low costs. Moore Mechanical Heating & Air Conditioning strives to wrap them all together into a single, overriding benefit: value. For Operations Manager Jesse Casey, that means quality brands, outstanding service and satisfying customers’ budget constraints.

Moore Mechanical Heating & Air Conditioning performs heating and air conditioning replacement, repair and service, as well as duct repair, testing and cleaning. Having been in business for more than 35 years, Moore Mechanical offers more “options, ideas, suggestions and experience” than most other HVAC companies, says Mr. Casey.

Half of Moore Mechanical Heating & Air Conditioning’s customers opt for the company’s extended maintenance program. It covers maintenance and repair, including all labor and parts, for the life of the equipment. In some instances, the energy savings alone are enough to pay for the cost of the program.

Mr. Casey espouses a “whole-home” approach to HVAC care that looks at the entire house as a system. It begins with an initial consultation, during which a company representative spends several hours in the home conducting an extensive diagnostic work-up. They’ll check system requirements and capacities, inspect ductwork, and review air quality. The consultation is “above and beyond that of most competitors,” says Mr. Casey. “It helps ensure each client’s initial quote is accurate and comprehensive, addressing all underlying needs and root causes.”

Jesse Casey, Regional Manager-Moore Mechanical Heating & Air ConditioningJesse Casey, Regional Manager

Diamond Certified Researched Capabilities on Moore Mechanical Heating & Air Conditioning

Service Area

Contra Costa County
Alameda County
Serving Alameda and Contra Costa Counties, Including Concord, Richmond, Antioch, Danville, Walnut Creek, Oakland, Fremont, Berkeley and Hayward

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair
Heat - Radiant
  • Geothermal Heating
  • Hvac Repair
  • Infrared Garage Heaters
  • Radiant Ceiling Heat
  • Radiant Floor Heating
  • Radiant Heat Tubing
  • Radiant Heating
  • Warmboards

Additional Services

Heating & Air Conditioning System Replacements & Repairs
Radiant Heating
Ductless Mini Split Repairs & Installations
Ductwork Design Services, Repairs & Installations
Home Performance Evaluations
Annual HVAC Maintenance Programs
Commercial HVAC Repairs & Installations
Indoor Air Quality Diagnostics & Upgrades
Ventilation System Repairs & Installations
Whole House Fan Installations
Attic Ventilation Systems
Air Purification Systems
VRF Systems
Combustion Appliance Zone (CAZ) Tests
Residential & Commercial Heat Pump Water Heaters
Backup Residential Generator Installations
Electrical Panel Upgrades, Including Span Panels
New Residential Electrical Circuit Installations, Including Hot Tubs, Pool Pumps & Electric Vehicle Charging Stations
Generators & Generator Transfer Switches

Company Info

Hours
Mon
07:30 am - 05:30 pm
Tue
07:30 am - 05:30 pm
Wed
07:30 am - 05:30 pm
Thu
07:30 am - 05:30 pm
Fri
07:30 am - 05:30 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 7:30am – 5:30pm
Evenings & Weekends: By Appointment
Website
Contact
Moore Mechanical Heating & Air Conditioning

Capabilities Table

Company Name
Moore Mechanical Heating & Air Conditioning
Phone Number
Managers
Jesse Casey, Operations Manager
Years in Industry
29 (Manager)
# of Employees
29
License
1085045
Memberships
Air Conditioning Contractors of America (ACCA), Angi, Better Business Bureau
Insurance
Liability Insurance,
Workers' Compensation
Founded
1985
Customer Type
Commercial, Residential
Payment Accepted
discover,
mastercard,
visa

Certifications & Awards

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Brands

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Key Factors

Moore Mechanical Heating & Air Conditioning Established in 1985
Established in 1985
Moore Mechanical Heating & Air Conditioning Residential & Commercial
Residential & Commercial
Moore Mechanical Heating & Air Conditioning Weekend Hours
Weekend Hours
Moore Mechanical Heating & Air Conditioning Appointments Available
Appointments Available
Moore Mechanical Heating & Air Conditioning Financing Available
Financing Available
Moore Mechanical Heating & Air Conditioning Diamond Certified Expert Contributor
Diamond Certified Expert Contributor
Moore Mechanical Heating & Air Conditioning Worksmanship Guaranteed
Worksmanship Guaranteed

Select Photos From Moore Mechanical Heating & Air Conditioning

1 of 10Picture of Moore Mechanical Heating & Air Conditioning - Moore Mechanical Heating & Air Conditioning
Moore Mechanical Heating & Air Conditioning
Picture of Moore Mechanical Heating & Air Conditioning - Moore Mechanical Heating & Air Conditioning
Picture of Moore Mechanical Heating & Air Conditioning - Moore Mechanical Heating & Air Conditioning
Picture of Moore Mechanical proudly displays its Diamond Certified status. - Moore Mechanical Heating & Air Conditioning
Picture of A Moore Mechanical technician performs a test on an HVAC system. - Moore Mechanical Heating & Air Conditioning
Picture of Moore Mechanical serves both residential and commercial clients. - Moore Mechanical Heating & Air Conditioning
Picture of Moore Mechanical Heating & Air Conditioning - Moore Mechanical Heating & Air Conditioning

Diamond Certified Expert Contributor Advice & Tips

Steve Moore is a veteran of the HVAC industry and owner of Moore Mechanical Heating & Air Conditioning, a Diamond Certified company since 2007. He can be reached at (925) 560-1505 or by email.

Steve Moore is a veteran of the HVAC industry and owner of Moore Mechanical Heating & Air Conditioning, a Diamond Certified company since 2007. He can be reached at (925) 560-1505 or by email.

Steve Moore: A Fresh Opportunity

By James Florence, Diamond Certified Resource Reporter

DUBLIN — As a union tradesman, Steve Moore was in between projects when he decided to take advantage of a fresh opportunity. “Before I got into residential HVAC, I was working out of a union shop in San Francisco,” he recounts. “I had just finished a big project and was waiting around for the next job, as is often the case with union work, and in the meantime I started doing jobs for friends and family. It wasn’t long before I realized w...

Read Full Article - Steve Moore: A Fresh Opportunity

Moore Mechanical Heating & Air Conditioning Website and External Feeds

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FAQs

By Moore Mechanical Heating & Air Conditioning

Should I repair my system or replace it?

How do you price repairs?

Do you pull permits?

How do the rebate and tax credits work?

What’s the best brand to use?

What kind of follow-up service do you offer after a job is completed?

What happens with old equipment?

Can you help me reduce allergy problems in my house?

Do you offer any special deals?

Moore Mechanical Heating & Air Conditioning Ratings and Survey Responses

diamondcertified logo
Moore Mechanical Heating & Air Conditioning
491 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
18 CONSECUTIVE YEARS
SINCE JUNE 2007
CERT 1098

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance

Phone Survey Responsesfrom 491 Verified Customers

Tom P.

You get what you pay for and I think that they are a very professional, well-run organization that you can rely on.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 1 of 491

10 Quality
Yes Loyalty
Paul M.

They came to fix my furnace and they made it work. They worked on my mom's house as well. They did a great job.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 2 of 491

10 Quality
Yes Loyalty
Michael Y.

They did a good job.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 3 of 491

10 Quality
Yes Loyalty
Sharon M.

They are great and very efficient. I had an issue at one point, as something went wrong with a filter that was my fault, which caused it to smoke, so Stephen came out immediately and discovered that it was a clogged filter. He responded quite quickly and fixed it right away. I have and I do recommend them.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 4 of 491

10 Quality
Yes Loyalty
Mike W.

They came back two or three times to fix our problem, and they really went above and beyond. The owner even came out, and they really tried to fix the problem without having to recommend that we buy a new furnace. I felt that they were honest, and they had good integrity.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 5 of 491

10 Quality
Yes Loyalty
Jim F.

I would tell people that they respond to phone calls, set up appointments quickly, and show up on time. I would mention that, just like with most services here in Sea Ranch, they are more expensive than you'd probably anticipate.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 6 of 491

10 Quality
Yes Loyalty
Sharon M.

I have been using them for years and they really know my system, which is a very fussy boiler system. They are very good, very professional, polite, and even cheerful. They are always effective and know what they're doing.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 7 of 491

10 Quality
Yes Loyalty
Frank S.

Very specific in their estimate and upfront about everything, they told us the kind of things that would be the best. They also told us what was unnecessary to do, what we didn't have to have done.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 8 of 491

10 Quality
Yes Loyalty
Nadine C.

They are very good. They put two systems in for me in different rental units, so I used them for a pretty involved job. I needed quite a bit of stuff done like to have them draw the schematics.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 9 of 491

10 Quality
Yes Loyalty
Jill D.

I have told friends about them. There are certain people who work there that have always been good, and I liked to request them. They are good about reminding you if you are due for something.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 10 of 491

10 Quality
Yes Loyalty
Patrick H.

Just a good contractor who follows through with what they say they are going to do, their workmanship was good, and they had a good competitive price. They had good people to deal with.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 11 of 491

10 Quality
Yes Loyalty
Marilyn A.

I would use them again. I even recommended them to a friend already, but I don't know if she has done her air conditioning yet, so I'd recommend them to everyone else too.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 12 of 491

10 Quality
Yes Loyalty
Merideth M.

I got several quotes upfront before I replaced my heating. They took the most time to really check my existing system and assess my needs, which is why I chose them.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 13 of 491

10 Quality
Yes Loyalty
Dianne F.

We were about to use them again and then Covid hit, but when we're ready, we will be calling them for more HVAC work. They are professional and nice.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 14 of 491

10 Quality
Yes Loyalty
Susan L.

As I recall, they were very helpful on the phone, and they did a good job. They were very efficient. They did a good job installing the water heater.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 15 of 491

10 Quality
Yes Loyalty
Brian C.

They're very professional and very courteous. They have good communication, and they got they got the job done when they said that they would.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 16 of 491

10 Quality
Yes Loyalty
Maria K.

They were very informative, they shared programs that I was not familiar with, and they were very helpful. They saved me a lot of money.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 17 of 491

10 Quality
Yes Loyalty
Doug H.

Steve himself will answer the phone, and his people are knowledgeable. I have put in new systems, and they have fixed old systems.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 18 of 491

10 Quality
Yes Loyalty
Brian N.

They are knowledgeable, they are prompt, and their billing is fair. They get the job done and I used them when I was a contractor.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 19 of 491

10 Quality
Yes Loyalty
Carolyn D.

The mechanics are wonderful, and when you call, everyone is helpful and caring. I have positive feelings about the whole company.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 20 of 491

10 Quality
Yes Loyalty
Sophie R.

They were very efficient, and they kept my house clean when they were cleaning out all of my vents. They were extremely polite.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 21 of 491

10 Quality
Yes Loyalty
Lisa M.

The price is right, and it is quick and simple to set up an appointment. They were on time, and they took care of business.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 22 of 491

10 Quality
Yes Loyalty
Bower T.

That they are really careful about what they are doing and keeping the place clean, they also explain all of their work.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 23 of 491

10 Quality
Yes Loyalty
Dennis M.

Fair, professional, and they are very knowledgeable about their products and how to install them with great efficiency.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 24 of 491

10 Quality
Yes Loyalty
Cindy A.

They were prompt, attentive, and answered our questions. They were all very nice with great service and installation.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 25 of 491

10 Quality
Yes Loyalty
Kathleen F.

You can believe what they say. They are thorough and they did exactly what they said when they said they would do it.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 26 of 491

10 Quality
Yes Loyalty
Christy Z.

They are very polite and helpful. They don't try anything that is unnecessary. They just try to solve your problem.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 27 of 491

10 Quality
Yes Loyalty
Dale R.

I think they do incredible work, they are on time, they're honest, and I think they have outstanding service.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 28 of 491

10 Quality
Yes Loyalty
Sandra I.

They are punctual, well informed and always have everything they need with them. I have not had any problems.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 29 of 491

10 Quality
Yes Loyalty
Mike R.

They just did an incredible job replacing my heater and air conditioner. I would use them again in a minute.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 30 of 491

10 Quality
Yes Loyalty
Debra V.

They are professional, they follow through on their commitments, and their team is extremely knowledgeable.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 31 of 491

10 Quality
Yes Loyalty
Eric B.

The person was right on time, fast, and efficient. He was not too talkative. He came and got the work done.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 32 of 491

10 Quality
Yes Loyalty
Ray C.

Their lead man, Anthony, was very professional, neat and clean. The way he lead his team was terrific.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 33 of 491

10 Quality
Yes Loyalty
Vanessa C.

I would say that they have very good customer service, a good price poing and resolve issues quickly.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 34 of 491

10 Quality
Yes Loyalty
Brad R.

I was very satisfied with the quality of their work. They're very attentive to what needs to be done.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 35 of 491

10 Quality
Yes Loyalty
Mark P.

They do quality work. I am very picky with how things are installed, and they met my expectations.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 36 of 491

10 Quality
Yes Loyalty
Liz M.

I would say that they were polite, helpful, and knowledgeable. I would definitely recommend them.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 37 of 491

10 Quality
Yes Loyalty
Carla G.

Well I have already told my neighbor how nice they are and that I am very happy with their work.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 38 of 491

10 Quality
Yes Loyalty
Lori B.

They are the only people to use for your heating and air conditioning needs. They are wonderful.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 39 of 491

10 Quality
Yes Loyalty
Chuck B.

They are on time, reliable, honest, and they don't push things on you. They deliver as promised.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 40 of 491

10 Quality
Yes Loyalty
Jim D.

I'm very satisfied with the work that they did for me. They were very courteous and respectful.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 41 of 491

10 Quality
Yes Loyalty
Susan S.

They are very upfront and honest about the work and recommend the right system for your needs.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 42 of 491

10 Quality
Yes Loyalty
Kim C.

Fair prices, very responsive to requests, flexible scheduling and they usually run on time.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 43 of 491

10 Quality
Yes Loyalty
Allison H.

They did a good job at a reasonable price. They didn't try to sell me more than I needed.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 44 of 491

10 Quality
Yes Loyalty
Claire D.

They seemed to know what they were doing, they had fair prices, and they did a good job.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 45 of 491

10 Quality
Yes Loyalty
David S.

They are very reliable, do very good work and are thorough. It was the best experience.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 46 of 491

10 Quality
Yes Loyalty
Rick M.

They arrived on time. Things work after they leave, so those are the things I look for.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 47 of 491

10 Quality
Yes Loyalty
Reza S.

If you have issues with your air conditioning, call them and they will take care of it.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 48 of 491

10 Quality
Yes Loyalty
Connie C.

I have already recommended them to a few people and told them I was really satisfied.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 49 of 491

10 Quality
Yes Loyalty
Adel A.

To try them, I have been with them for quite some time and I am more than satisfied.

Verified Customer of Moore Mechanical Heating & Air Conditioning, 50 of 491

10 Quality
Yes Loyalty