Mike Testa Plumbing, Inc. provides a variety of general plumbing services for residential, commercial and industrial clients throughout Marin County. In addition to upgrading plumbing systems and performing various repairs, the company installs plumbing for new construction projects, remodels and additions; handles backflow prevention testing and sewer video inspections; detects leaks and locates sewer lines; and more.
Mike Testa’s family has been in the plumbing business serving Marin County for more than 70 years. Mr. Testa says his company has become a thriving operation that has earned a reputation for providing excellent plumbing work and outstanding customer service. “We started with virtually no clientele, but we worked hard and eventually earned our customers’ respect and loyalty. Our 2015 Best Plumber in Marin award from Pacific Sun and our 23 years of earning Diamond Certified are indicative of our consistency.”
Mike Testa Plumbing’s plumbers attend regular training classes to stay updated on the industry’s latest technologies and techniques. Mr. Testa says they combine modern knowledge with old-fashioned customer service to create truly enjoyable plumbing experiences for clients. “We abide by the golden rule of doing business: treat customers the way we’d expect to be treated.”
“Our goodwill and success are equally due to our personal relationships with our customers and our ability to perform the mechanics of the job. All our employees are knowledgeable and courteous, and their primary goal is to be fair and honest in fulfilling our clients' needs. We stand behind our work and make sure our customers are completely satisfied with the plumbing services they've received.”
There are plenty of reasonably-priced plumbers. But don’t let a five dollar differential sway you.
Before you hire a plumber or plumbing company, Mike Testa, owner of Mike Testa Plumbing, suggests you first do some fact checking. “Look for third-party validation of the type provided by Diamond Certified or other ratings companies that evaluate quality and trustworthiness,” he says.
Mr. Testa also suggests giving preference to companies that have been in business a long time and have a reputation for good service. “You can ask friends and neighbors to recommend a good plumber. Another good strategy is to ask real estate agents. Nothing will delay a home sale faster than plumbing problems, so realtors often have a list of reliable, fast-response plumbers.”
Odds are you’ll find a few reputable plumbers in your area. Mr. Testa says the next step is to pick a plumber you like and feel comfortable doing business with. “Your gut instincts are usually worth following. Even if it means paying a few dollars more, you’ll save that much in anxiety,” he explains.
Consciously or not, many plumbers give preferred treatment to loyal customers. So it’s a good idea to establish a relationship with a local plumbing company before you need one in a pinch. If possible, hire them to do non-emergency repairs or fixture installations during normal business hours. When you have an actual emergency on your hands, you’ll find it much easier to get your plumber's attention if you're a regular and not a panicked stranger.
All plumbers working for Mike Testa Plumbing, Inc. take training classes to stay current on the latest technologies and techniques. But when you ask owner Mike Testa what truly sets his company apart, he points to their old-fashioned personal touch. "My golden rule of doing business is: Treat customers the way you'd expect to be treated. My company isn't out to make a quick buck," he says.
Mr. Testa and his family have been plumbers in the Marin area since the 1940s, his grandfather first, then his father, and now him. He established Mike Testa Plumbing in 1989 and within a few short years turned it into a successful, smooth-running company. Mike Testa Plumbing is a magnet for some of the best plumbers in the region. Once they start at the company, they're committed. Among his current staff of 10, every plumber has been with the company at least 12 years.
Mike Testa Plumbing installs plumbing systems for new construction, remodels and additions. They have a service and repair department and offer drain cleaning, sewer video inspection, backflow testing, line locating, and leak detection.
