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Mightymite Termite Services

Termite Control
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Diamond Certified Company Report
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Mightymite Termite Services
195 SURVEYS
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  • Rating
13 CONSECUTIVE YEARS
SINCE APRIL 2013
CERT 2002

Diamond Certified Ratings Dashboard

195

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 195 SURVEY RESPONSES

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  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

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Mightymite Termite Services
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Diamond Certified Video Reports on Mightymite Termite Services

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Diamond Certified Researched Articles on Mightymite Termite Services

Mightymite Termite Services uses non-repellent soil treatments and other low-toxicity methods and products to eliminate drywood termites, subterranean termites, and wood-boring beetles from homes throughout the Greater Bay Area. The company’s process includes a free inspection to determine the best course of action and treatments that are designed to have minimal impact on both the environment and customers’ daily activities.

Owner Samuel Becker says Mightymite Termite Services sets itself apart by its punctual service, communication skills and highly skilled technicians, all of whom are continuously trained to stay on the cutting edge of the pest control industry. “No two termite jobs are exactly alike, so it’s important for our technicians to be experienced in all sorts of situations. When something unusual comes up in the field, they know exactly how to handle it.”

Mightymite Termite Services’ use of Integrated Pest Management principles allows it to quickly complete jobs without the need for customers to leave their homes for extended periods of time. “In most cases, we can clear a house in two to six hours,” says Mr. Becker. “Our customers really appreciate that they can stay in their homes and don’t have to worry about being exposed to harmful chemicals.”

“We know how inconvenient termite infestations can be for homeowners, so we take our time and make sure to do the job right the first time. Our goal is to educate our customers about their infestations and make the termite removal process as easy as possible for them.”

If your house is infested with termites, don’t automatically assume you need to get it fumigated.
Many people associate termite control with fumigation, but in reality, termite companies use many different eradication methods, and fumigation tends to be the least common. When appropriate for the situation, localized treatments like Orange Oil are always the preferred method.

Even though fumigation is uncommon in today’s termite control industry, there are still a few situations where it’s recommended or even necessary. The first is if a termite infestation is so bad that localized treatment is no longer a viable option. “If termites have penetrated so far into a house that they start to enter the hollow spaces between walls, it’s unlikely that localized treatments will be effective,” says Samuel Becker, owner of Mightymite Termite Services in Campbell. “In that situation, fumigation should be used as an emergency measure.”

The second situation where fumigation is recommended is when a localized treatment would be a far more expensive option, due to either the specific area where the termites are situated or the time needed to apply the treatment. “If termites are underneath a tiled bathroom floor, for example, it’s more expensive to drill and replace the tile than it is to fumigate,” explains Mr. Becker. “Another example is when there’s evidence of an infestation in an attic that’s completely sealed up. The roof has to be opened in order to effectively treat the area, which can cost thousands of dollars.”

Sometimes a termite control company will recommend fumigation over localized treatment simply because of the size of a house. “If you have a relatively small house that’s riddled with drywood termites, the cost of fumigation will be far lower than localized treatment because it’s less labor intensive,” says Mr. Becker. “It costs about $4,000 to locally treat a 900-square-foot house, but it costs about $1,200 to fumigate it, so many people choose to save money by going with the latter.”

Sometimes the question of whether or not to fumigate is answered simply by the species of termite. Fumigation is only effective at killing drywood termites, so it won’t even work if your house is infested with subterranean termites. “Getting rid of subterranean termites requires a full perimeter treatment, which fumigation doesn’t provide,” says Mr. Becker. “Once those termites take the treatment back to their nest, it spreads throughout the colony and eventually wipes it out. Make sure your termite control company uses the right treatment for your specific type of infestation.”

Maintaining customer satisfaction is a crucial aspect of any business, but it's even more important for termite control companies that have earned the prestigious Diamond Certified award. For Mightymite Termite Services, the key to achieving and maintaining high levels of customer satisfaction is simple: take a detail-oriented approach to each job that emphasizes customer service just as much as quality control. "A lot of companies are capable of getting rid of termites, but not all of them take care of their customers like we do," says owner Samuel Becker. "Whether it's promptly returning phone calls, offering a variety of treatment methods or backing our work with a great warranty, we focus on details that make us stand out from the competition."

Mightymite Termite Services uses low-toxicity methods and products like Orange Oil and non-repellent soil treatments to eliminate subterranean termites, drywood termites, and wood boring beetles from homes throughout the Greater Bay Area. The company is known for its comprehensive termite control process, which includes performing free inspections to determine which treatments will have the lowest impact on both the environment and clients' daily lives.

Unlike less experienced termite control companies that strive to maximize their workload volume by taking a "one size fits all" approach to every project, Mightymite Termite Services takes a personalized approach to each job that includes extensive follow-up and tracking services. "It's not enough to do good termite work–we also have to keep track of large customer databases and follow through with our customers to make sure their needs are met," says Mr. Becker. "We utilize the latest back-end technology to ensure quality throughout every step of every job."

Another attribute that sets Mightymite Termite Services apart from its competition is the wide variety of products it offers, which gives its customers numerous options when it comes to dealing with their termite problems. "We keep a full line of products, and we're one of the only companies in the Bay Area that offers both fumigation and local treatments," explains Mr. Becker. "Rather than pushing a particular product or treatment, our goal is to get rid of termites in the most convenient, environmentally-friendly ways possible."

Diamond Certified Researched Capabilities on Mightymite Termite Services

Service Area

serving area
Santa Cruz County
Monterey County
San Benito County
Santa Clara County
San Mateo County
Alameda County
Contra Costa County
Marin County
Serving Santa Cruz, Monterey, San Benito, Santa Clara, San Mateo, Alameda, Contra Costa and Marin Counties

Main Services

Termite Control
  • WDO inspections
  • Drywood Termites
  • Pest Control
  • Subterranean Termites
  • Swarming Termites
  • Termite Control
  • Termite Inspection
  • Termite Prevention
  • Termite Removal
  • Termite Tenting
  • Termite Treatment

Additional Services

Drywood & Subterranean Termite Treatments
Integrated Pest Management (IPM)
Wood Repair

Company Info

Hours
Mon
08:00 am - 05:00 pm
Tue
08:00 am - 05:00 pm
Wed
08:00 am - 05:00 pm
Thu
08:00 am - 05:00 pm
Fri
08:00 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Mon – Fri: 8am – 5pm
Website
Contact
Mightymite Termite Services

Capabilities Table

Company Name
Mightymite Termite Services
Phone Number
DCID Number
DCID8886611003
Managers
Samuel Becker, Owner
Years in Industry
5
# of Employees
25
License
PR-6433
Insurance
Liability Insurance,
Workers' Compensation
Founded
2012
Customer Type
Residential
Warranties & Guarantees
2-Year Full Structure Warranty
Payment Accepted
mastercard,
visa

Certifications & Awards

diamond certified logo

Key Factors

Mightymite Termite Services Established in 2012
Established in 2012
Mightymite Termite Services Residential Only
Residential Only
Mightymite Termite Services Free Quotes & Consultations
Free Quotes & Consultations
Mightymite Termite Services Appointments Available
Appointments Available
Mightymite Termite Services Live Phone Call Answers
Live Phone Call Answers

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Mightymite Termite Services Website and External Feeds

FAQs

By Mightymite Termite Services

How much will it cost to treat my termite infestation?

How long will my termite treatment take to complete?

Do I have to move out of my house during the treatment?

Do I need to be concerned if termites are flying out of a hole in my garden?

What kind of warranty do you provide?

Mightymite Termite Services Ratings and Survey Responses

diamondcertified logo
Mightymite Termite Services
195 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
13 CONSECUTIVE YEARS
SINCE APRIL 2013
CERT 2002

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 195 Verified Customers

Ann H.

They were good and thorough. They showed up. They were just fine. We had called other people who didn't return calls and didn't show up.

They explained the problem that we had and the approach they would use, they were thorough in their explanation, they were professional, and they had a sense of humor.

Verified Customer of Mightymite Termite Services, 1 of 195

10 Quality
Yes Loyalty
Letty L.

I have recommended them to my coworker. They are good. Another company didn't do the job. Mightymite got it done.

They went into detail to explain things to me and answer my questions. They want to treat your termites, not just make money.

Verified Customer of Mightymite Termite Services, 2 of 195

10 Quality
Yes Loyalty
Clifford D.

These people are honest. They seem to want to make certain you get the lowest price and high quality.

I checked with some other professionals I knew for pricing, and their pricing was 3 times higher than Mightymite, with indications of services that Mightymite clearly indicated weren't needed. There were supposedly underground termite tunnels that needed eradication according to the other firm. The Mightymite person came out and indicated that there was nothing alive in the tunnels and so treatment wasn't needed. The cost was dramatically lower, that made me have confidence in their integrity. They went out of their way on what seemed to be a low cost job. I had termite swarm outside another house. The Mightymite person was able to explain that this incident wasn't an issue, but he offered to come out and look at it anyway. That saved me $500 to $700. I trust these people because of the way they have treated me.

Verified Customer of Mightymite Termite Services, 3 of 195

10 Quality
Yes Loyalty
Jim F.

They were helpful and knowledgeable. It ended up two different types of termite infestations and they took care of both. When they came to do the work, they found a termite hole we didn't know about and they had missed on the initial inspection, but they took care of that as well.

I would say, the general knowledge base.

Verified Customer of Mightymite Termite Services, 4 of 195

10 Quality
Yes Loyalty
Daniel L.

I thought they were very professional, they worked with us for what we needed for the type of infestation we had, and they delivered what they said they would. I haven't seen any new activity, but I have a two-year warranty, so I'm not worried.

I liked their responsiveness, how rapidly they addressed the issue, and how professional they were. They weren't trying to sell us specific products.

Verified Customer of Mightymite Termite Services, 5 of 195

10 Quality
Yes Loyalty
Kristen S.

They're quick to respond when you have questions and very thorough with what they treat and how they examine your property. They've done a great job every time they've been out. They also do maintenance check ups to make sure we are covered.

We had termite swarm season and they were coming out our backyard, so we called our guy and they gave us an education call about how they were fine with them being outside and weren't surprised to see them. They had already treated them.

Verified Customer of Mightymite Termite Services, 6 of 195

10 Quality
Yes Loyalty
Catherine S.

All of the people I dealt with seemed very professional in terms of making appointments, and they came when they said they were going to come and gave a competitive bid compared to other companies I talked to.

Because the bid was competitive, it seemed like a very good price and I had shopped around and also when they discussed their findings with me, they seemed to have done a good job of diagnosing the problems. They justified their conclusions well.

Verified Customer of Mightymite Termite Services, 7 of 195

10 Quality
Yes Loyalty
Cruz T.

I thought that the estimate was honest. They didn't try to oversell me, they did the work they said needed to be done, and I would certainly recommend them to other people.

I'd say I liked the service and the price best.

Verified Customer of Mightymite Termite Services, 8 of 195

10 Quality
Yes Loyalty
Steve C.

I think they were reliable, they explained everything they were going to do, cleaned up after themselves, and were punctual. We would definitely refer them.

They were very professional and knowledgeable.

Verified Customer of Mightymite Termite Services, 9 of 195

10 Quality
Yes Loyalty
Max B.

You can trust them. They can get the job done and they know what they're doing. They were able to get out pretty quickly after getting the job done for us.

I actually wasn't home when it happened, but my husband said they were very professional. They looked in an area we didn't know to look for. They gave us advice on places to look out for basically.

Verified Customer of Mightymite Termite Services, 10 of 195

10 Quality
Yes Loyalty
Janet F.

They understood what they were doing and explained it. They were thorough and didn't have any problems. They did the job and it was quick and efficient.

I liked their expertise.

Verified Customer of Mightymite Termite Services, 11 of 195

10 Quality
Yes Loyalty
Stacey W.

That I would use them again, they did a good job, it was very effective. I like the fact it was safe for my son and pets to still remain in the house.

I guess the fact that it was not toxic.

Verified Customer of Mightymite Termite Services, 12 of 195

10 Quality
Yes Loyalty
Tonya S.

I thought the price was great. The customer service was really good. The estimator was personable and genuine. I scheduled an appointment quickly.

The price

Verified Customer of Mightymite Termite Services, 13 of 195

10 Quality
Yes Loyalty
Debra R.

I was really impressed because the guy who came out showed me how to tell the difference between termite tunnels and wood-boring beetle tunnels.

They seemed really knowledgeable. I think they did a great job.

Verified Customer of Mightymite Termite Services, 14 of 195

10 Quality
Yes Loyalty
Sue S.

I like the fact that they are advertising on TV constantly. I think it is family-owned and they are dedicated to keeping the quality up.

They treated everywhere.

Verified Customer of Mightymite Termite Services, 15 of 195

10 Quality
Yes Loyalty
Paul S.

They did a good job and were very easy to schedule. They came and treated our home in the same visit after we approved the quote.

Nothing specific, they were just overall a good service.

Verified Customer of Mightymite Termite Services, 16 of 195

10 Quality
Yes Loyalty
Kathy P.

The employees are very courteous and they did their job in a timely manner. I would definitely recommend them to my friends.

I like best that they weren't using toxic materials, and we didn't have to tent our house.

Verified Customer of Mightymite Termite Services, 17 of 195

10 Quality
Yes Loyalty
Susan K.

Great company, shows up on time, knows what to do, fine, and they are just the kind of people you want working for you.

Great company, shows up on time, knows what to do, fine, and they are just the kind of people you want working for you.

Verified Customer of Mightymite Termite Services, 18 of 195

10 Quality
Yes Loyalty
Henrietta M.

They were very efficient and on time. They were very reassuring and clear about how the long-term guarantee works.

I like the fact that they will come back to follow up.

Verified Customer of Mightymite Termite Services, 19 of 195

10 Quality
Yes Loyalty
Pranav S.

I thought they were professional and timely. They just did the job. They were quiet and wore masks during the job.

I think the best about them was that they were professional.

Verified Customer of Mightymite Termite Services, 20 of 195

10 Quality
Yes Loyalty
Diane S.

They are very professional and they were helpful with the process of preparing for the fumigation in the home.

The professionalism was the best.

Verified Customer of Mightymite Termite Services, 21 of 195

10 Quality
Yes Loyalty
Jeremy M.

They're very professional, very friendly, knowledgeable, quick to meet with us and just a great staff.

Just that they knew what they were doing, again very professionally, very friendly, accessed the needs we had and we were very happy with them.

Verified Customer of Mightymite Termite Services, 22 of 195

10 Quality
Yes Loyalty
Anthony S.

The price was right, they were prompt, courteous, and they showed up when they said they would.

I liked the fact that I didn't have to leave my house for a couple of days. They were very conscientious and careful with my dog. I liked everything about them.

Verified Customer of Mightymite Termite Services, 23 of 195

10 Quality
Yes Loyalty
Carol-Anne P.

I would say to others that they took care of our problem hassle free, it was quick and easy.

How quick they were

Verified Customer of Mightymite Termite Services, 24 of 195

10 Quality
Yes Loyalty
Joann B.

They are very professional, yet humanistic. They are not just a business. They really care.

They were here when they said they would be.

Verified Customer of Mightymite Termite Services, 25 of 195

10 Quality
Yes Loyalty
Teresa S.

I would say that they seem like a reputable company. They gave us a free in-home estimate.

Nothing

Verified Customer of Mightymite Termite Services, 26 of 195

10 Quality
Yes Loyalty
Pamela O.

I was on a time crunch and they got it done immediately. They were reasonably priced too.

I like that they came out so quickly.

Verified Customer of Mightymite Termite Services, 27 of 195

10 Quality
Yes Loyalty
Jeanette M.

They are prompt, they explain what they are doing, and they offer a five-year guarantee.

The best part is, they are really nice people.

Verified Customer of Mightymite Termite Services, 28 of 195

10 Quality
Yes Loyalty
Tanya W.

I would recommend them highly. David Silva was the person who helped me in the process.

Extra termite sauce was added so we didn't have to tent the house.

Verified Customer of Mightymite Termite Services, 29 of 195

10 Quality
Yes Loyalty
Gary T.

I was very happy with them. They gave the lowest bid and performed very professionally.

Their prompt and courteous service.

Verified Customer of Mightymite Termite Services, 30 of 195

10 Quality
Yes Loyalty
Julie T.

They were very responsive and answered all my questions. They are very professional.

They are professional and reliable.

Verified Customer of Mightymite Termite Services, 31 of 195

10 Quality
Yes Loyalty
Michael F.

It was a great experience. They were super easy to work with and very professional.

The customer service was great.

Verified Customer of Mightymite Termite Services, 32 of 195

10 Quality
Yes Loyalty
Betty S.

I liked how prompt they were, how he explained everything, and it was a good price.

I think it was probably the price. It was all very good.

Verified Customer of Mightymite Termite Services, 33 of 195

10 Quality
Yes Loyalty
Pat S.

They were very reliable and professional. So far the treatment is very effective.

They were very responsive when we called. They came when they said they were going to come.

Verified Customer of Mightymite Termite Services, 34 of 195

10 Quality
Yes Loyalty
Sara H.

They're trustworthy, honest, and fair. The whole process was explained very well.

I like that they were honest.

Verified Customer of Mightymite Termite Services, 35 of 195

10 Quality
Yes Loyalty
Djuna A.

They were professional and got the job done. They left everything nice and neat.

It was quick and easy and we did not have to move out.

Verified Customer of Mightymite Termite Services, 36 of 195

10 Quality
Yes Loyalty
Rochelle J.

It's nice that they're local and very friendly. It's a quick service.

The availability was nice. We called and they were available the next week, and obviously the service, it was explained and done quickly.

Verified Customer of Mightymite Termite Services, 37 of 195

10 Quality
Yes Loyalty
Joyce V.

Basically, they were very professional and did the job as contracted.

Basically, they were very professional and did the job as contracted.

Verified Customer of Mightymite Termite Services, 38 of 195

10 Quality
Yes Loyalty
Dave S.

I would say that their prices were good compared to other people.

Probably the best thing was that they were on time for the meeting.

Verified Customer of Mightymite Termite Services, 39 of 195

10 Quality
Yes Loyalty
Sally H.

They are very professional and friendly. I have recommended them.

They are very professional and honest.

Verified Customer of Mightymite Termite Services, 40 of 195

10 Quality
Yes Loyalty
Victor L.

Reliable and courteous, basically everything worked as expected.

Nothing stands out as best. The experience was good.

Verified Customer of Mightymite Termite Services, 41 of 195

10 Quality
Yes Loyalty
Patti C.

Request the team of Chris, Bill, and Dave. They are the bomb.

They know their job and they are experienced. They were neat and didn't break anything. They really knew what they were doing.

Verified Customer of Mightymite Termite Services, 42 of 195

10 Quality
Yes Loyalty
Ferozan T.

They did what they said they were going to do and did it well.

The rep I spoke with was very prompt and friendly.

Verified Customer of Mightymite Termite Services, 43 of 195

10 Quality
Yes Loyalty
Elise L.

If they can fix the type of problem you have, they are fine.

They showed up when they said they would. They are very professional.

Verified Customer of Mightymite Termite Services, 44 of 195

10 Quality
Yes Loyalty
Sandy S.

They were thorough, quick, and neat. They cleaned up well.

They were thorough when they did their inspection. They did a thorough job and determined exactly what my requirements were.

Verified Customer of Mightymite Termite Services, 45 of 195

10 Quality
Yes Loyalty
Raj P.

I would say they are reliable and great at what they do.

They did not up sale me.

Verified Customer of Mightymite Termite Services, 46 of 195

10 Quality
Yes Loyalty
Mary M.

I thought they were very responsive and did a good job.

I guess they came when they said they would and performed the service. It was a competitive price.

Verified Customer of Mightymite Termite Services, 47 of 195

10 Quality
Yes Loyalty
Rebecca A.

It was a lot more pleasant than I thought it would be.

They were very prompt and patient in answering our questions.

Verified Customer of Mightymite Termite Services, 48 of 195

10 Quality
Yes Loyalty
Bianca S.

They were fast, friendly and willing to work with us.

They just answered all of my questions. They came and attended to what I needed pretty fast if I recall.

Verified Customer of Mightymite Termite Services, 49 of 195

10 Quality
Yes Loyalty
David J.

They were very straightforward and very transparent.

They were on-time scheduling and the termite problem was resolved.

Verified Customer of Mightymite Termite Services, 50 of 195

10 Quality
Yes Loyalty