Meza’s Fence builds and installs fences, gates, retaining walls, and other wood hardscape products for residential and commercial customers in Santa Clara, San Mateo, and Santa Cruz Counties. The family-owned and operated company uses high-quality lumber and materials to ensure its creations last as long as possible, and it offers free estimates for the convenience of its clients.
President Juan Meza says Meza’s Fence’s customer-oriented business practices have played a crucial role in the company’s success. “We like to help people and give them more than what they pay for. For example, if we build one side of a fence and the other side needs a small repair, we usually don’t charge for that. Our customer service and commitment to excellence really make us stand out.”
Meza’s Fence prioritizes quality control in every aspect of its operations, which Mr. Meza says is important for ensuring consistently positive results. “Once we finish a job, we use a detailed checklist to confirm that all aspects of the work were done properly, including the cleanup and the finishing touches. We take a lot of pride in providing our customers with the best possible work.”
“Our clients are very important to us, so we take the time to make sure they have great experiences and are completely satisfied with their projects. We’re fast and reliable, we guarantee our work, and we’re eager to help each customer build the home of their dreams.”
Simply comparing prices for fence estimates may not be a good way to choose a contractor.
The bottom line is important—most of us have budgets, so getting price quotes from contractors before agreeing to hire them for home improvement projects is smart. However, just like so many other industries, a price estimate alone can’t tell you all the information you need to hire a fence contractor who can produce the results you’re looking for.
Juan Meza, president of Meza’s Fence in San Jose, says this is particularly true when it comes to wood fencing. “Consumers should definitely know about the quality of the redwood that’s being used. There’s a lot of cheap lumber out there, so it’s important to make sure you’re getting quality products.”
Your fence contractor should be willing to give you all the details of your job, including:
- The type of lumber (redwood, Ipe, pine, etc.)
- The grade of wood (you can verify this with the distributor)
- The thickness of the individual boards
- The exact height and width of each individual fence panel or section
- How deep the posts will be set
- Number and size details for posts, rails, pickets, gates, and hardware
- The brand names of any manufactured parts
- The name of the wood distributor
- How long the estimate is valid
Contractors should also include information about staining, weatherproofing and any other specific details you want included (additional fees should be listed for those services). You may also want to ask about the installers, including their level of experience and whether they’re company employees or subcontractors.
Once you have this information, you’ll be able to compare the cost of the new fence and the quality of the installation each contractor offers. It should become clear that cheap bids usually don’t include the same quality of materials and labor as the more expensive bids. While you’ll need to choose the bid that best reflects your budget, keep in mind that higher-quality fences will last longer than cheaper ones, so you may be better off spending a little more upfront.
Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for fence companies that have earned the prestigious Diamond Certified award. For Meza’s Fence, the key to keeping clients happy is simple: provide consistently excellent work that stands the test of time. “We take a lot of pride in what we do, and it shows,” says President Juan Meza. “From using first-rate materials to thoroughly cleaning up at the end of each workday, everything we do makes us stand out.”
Meza’s Fence has been building and installing fences, gates, arbors, retaining walls, and other wood hardscape products for residential and commercial customers in Santa Clara, San Mateo, and Santa Cruz Counties since 2000. The family-owned and operated company uses high-quality lumber to ensure the longevity of its creations, and it also offers free estimates for its clients’ convenience.
Unlike less experienced fence contractors that take an “assembly line” approach to every job, Meza’s Fence takes the time to talk to its clients so it can provide results that meet their stylistic and practical needs. “Once we determine what a customer is looking for, we invite them to our shop where they can explore our huge inventory of wood,” says Mr. Meza. “We also have detailed photos of all the jobs we’ve done in the past, so they can see examples of finished products that they may want to replicate.”
Ultimately, Mr. Meza sees Meza’s Fence’s decades of experience as its most important attribute. “I’ve worked with some of the best fence contractors in the South Bay, and I started this business to give homeowners the security of working with a company that has a long-standing tradition of quality,” he says. “We truly love what we do, and we always look forward to working with our hands and creating something beautiful for our customers.”